Night parking lot management system

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I. Responsibilities of the person in charge of vehicle management

1. Manage communities (buildings), traffic and vehicles according to laws and regulations.

2. Responsible for collecting vehicle storage fees according to the provisions of the price department.

3. Be familiar with the circulation of vehicles and parking spaces in the community (building), make reasonable arrangements, and give priority to ensuring the use of parking spaces by the owners.

4. Responsible for supervising and implementing the post responsibilities of employees, conducting daily assessment of employees and filling in the daily assessment form of employees.

5. Be responsible for daily work inspection and fill in the daily vehicle management checklist.

6. Responsible for external coordination and contact, handling vehicle management problems and customer complaints.

7. Responsible for legal education and professional ethics education for employees, and constantly improve service quality.

8. Be responsible for the on-the-job training of employees and make training records.

9. Report to the Director of Management Office regularly.

Second, the duties and discipline of vehicle administrators.

(1) The responsibilities of the vehicle controller are as follows

1. Responsible for the management of cars, motorcycles and bicycles in the parking lot (garage).

2. Implement 24-hour duty by turns and obey unified scheduling.

3. Dress according to regulations, wear work cards, command and release vehicles in and out according to regulations and procedures, and fill in the registration form for vehicles in and out carefully.

4. Abide by the rules and regulations, go to work on time, handle the handover procedures well, and do not leave without leave.

5. Charge fees according to regulations and standards, issue invoices and pay business expenses in time.

6. Be responsible for commanding the driving and parking of vehicles in the area and maintaining the traffic and parking order in the community.

7. Be responsible for patrolling the vehicles parked in roads and parking lots in the community to ensure the safety of vehicles.

8. Responsible for the fire control of the parking lot (garage) and the cleaning of the parking lot (garage), duty room, sentry box and car washing platform. (Clean according to the parking lot cleaning and duty room and mailbox cleaning in the Residential Area Cleaning Manual)

(2) Discipline of vehicle controllers

1. Keep clean and tidy, and comply with gfd regulations.

2. Implement the company's civilized and polite language standard, pay attention to civilized service and be polite to others.

3. Strictly abide by the system of succession.

4. No drinking, smoking or eating during the duty: no laughing, no meeting people, reading newspapers, listening to the radio and doing other things unrelated to the duty.

5. Take good care of all kinds of electrical appliances, and do not lose, damage, lend or take them out at will.

6. Act according to law, be honest and trustworthy, adhere to principles and distinguish right from wrong.

7. It is forbidden to play mahjong in the property managed by the company; Gambling in disguise in the name of entertainment is not allowed.

8. Unity and mutual assistance are indisputable; Don't swear, don't do things that are not conducive to unity.

9. Abide by the regulations of staff dormitory management, and no one is allowed to stay overnight. Visitors must get the approval of the person in charge (or housekeeper) of the management office.

Third, the guard management system

The doormen here include the doormen in the parking garage and the doormen in the property area. In some areas, it is necessary to keep relatively quiet.

It is also necessary to ensure the safety of pedestrians and the cleanliness of the environment. To this end, it is necessary to control the vehicles entering the property area, which is part of the duties of the doorman. In addition to ambulances, fire engines, cleaning vehicles, community outlets delivery vehicles and other licensed vehicles, other vehicles enter.

When entering the property area, you should be restricted and allowed by the doorman. The doorman should adhere to the verification system, strictly check the foreign vehicles and verify the release; Vehicles going out from the property area should also be strictly checked and verified. correct

Pay more attention to suspicious vehicles and ask the main vehicles in detail. Once the problem is found, the doorman should refuse to go out and report to the relevant departments for handling.

There are generally two doormen in the parking garage, one is to register fees, and the other is to direct vehicles to enter, exit and park. Its duties are:

1. Strictly implement the handover system.

2. Make records of registration, charging and vehicle condition inspection for vehicles entering and leaving.

3. Command the entry and exit and parking of vehicles.

4. The illegal vehicles should be stopped and corrected in time.

5. Check the condition of parked vehicles, and notify the owner in time if water or oil leaks are found.

6. Do a good job in cleaning the garage.

7. Regularly check whether the fire control facilities are in good condition and effective. If there is any damage, it is necessary to promptly notify the superior for maintenance and replacement. Don't wash the car with fire water.

8. The guard of the parking garage shall not bring relatives and friends to stay in the garage without permission, and irrelevant personnel shall persuade them to leave.

9. The personnel on duty shall not sleep, play chess, play cards or do other things unrelated to duty. They should patrol frequently, observe more, pay attention to the situation of vehicles entering the parking garage and the behavior of the owners at any time, and report to their superiors in time when problems are found.

Fourth, the vehicle administrator succession system

1. Shift change on time, the successor should arrive at the post 10min in advance, and the personnel on duty can't leave the post before the successor arrives at the post.

2. When taking over, learn more about the access and parking of the last car and the matters needing attention in this class.

3. Give the duty record and vehicle access registration form to the next shift.

4. During the shift change, the items on duty handed over by the previous shift, such as walkie-talkies and other equipment, should be counted clearly and signed on the duty record.

Five, parking lot management regulations

The management office is responsible for the vehicle management of the owners (residents) and the parking of vehicles in the community. The director of the management office is responsible for coordinating and guiding the management of the parking lot (garage), and the keeper is responsible for the specific management of vehicle storage, storage and distribution.

1. Regulations on the Administration of Vehicles Entering the Parking Lot

① Vehicles entering the parking lot must have all valid certificates, including driving license or documents to be processed, insurance policies, etc. The vehicle number plate should be consistent with the driving license, and the vehicle to be processed should be consistent with the certificate to be processed.

(2) The driver who enters the parking lot shall go through the parking formalities in accordance with various procedures for entering and leaving the parking lot and park in the designated parking space.

(3) After the vehicle is parked, the driver must cooperate with the vehicle controller to make inspection records of the vehicle, lock the doors and windows, and take away valuables. The vehicle controller has no obligation to help the driver keep things.

(4) It is forbidden to refuel, repair cars and try to brake in the field, and it is forbidden for anyone to learn to drive a vehicle in the field.

⑤ Vehicles and drivers entering the venue should keep the venue clean. It is forbidden to throw or discard wastes and sundries in the venue, and smoking is prohibited in the venue.

⑥ Drivers entering the parking lot must abide by the fire safety regulations, and it is forbidden to bring inflammable, explosive, toxic and other dangerous goods into the parking lot.

⑦ Vehicles exceeding the parking limit, container trucks and sick cars with oil leakage are prohibited from entering the parking lot.

⑧ If the vehicle entering the site does not obey the command of the vehicle administrator, it will damage its own vehicle at its own risk.

2 residential (building) traffic parking management regulations

① Abide by traffic regulations, take good care of roads and public facilities in the residential area (building), and do not park vehicles indiscriminately.

(2) Vehicles are not allowed to be parked in residential areas (buildings) for a long time, and temporary parking is paid according to the unified charging standard for vehicle storage.

(3) The vehicles in the residential area (building) should obey the command of the management personnel, pay attention to the safety of the surrounding vehicles, and park at the designated location.

(4) After parking the vehicle, be sure to lock the door, turn the anti-theft system to the alert state, and carry valuables with you.

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⑤ The speed of motor vehicles driving in this area shall not exceed 15km/h, and overtaking is strictly prohibited.

⑥ Motor vehicles are forbidden to honk their horns in residential areas (buildings).

All landowners are not allowed to test, repair and practice cars anywhere in the community (building).

⑧ It is not allowed to crush green grass, damage road signs and various signs, and damage roads and public facilities.

Pet-name ruby sidewalks, driveways and fire exits are not allowed to park, and motor vehicles can only be parked in parking lots, garages or roads.

Parking in cross parking spaces, non-motor vehicles must be parked in bicycle sheds or storage stations.

Attending except vehicles (fire engines, police cars, ambulances) performing tasks, all other vehicles shall be implemented according to these regulations.

3. Parking lot (garage) management regulations

(1) The parking lot must have a full-time keeper on duty 24 hours a day, and establish and improve various management systems and job responsibilities. Parking lot (garage) entrance suspension management system, the name and photo of the person in charge of the post, the person in charge of the storage station, the business license and the charging standard.

The location is obvious.

(2) The parking lot (garage) shall be equipped with fire hydrants and fire extinguishers according to the fire control requirements, which shall be inspected regularly by the head of the management office and managed by the vehicle management office.

(3) in the parking lot (garage) and community driveway, driveway, parking space (fixed and temporary), no parking, turning, deceleration, fire exits and other signs. Marking should be done, and convex mirrors should be installed at the corners of main roads.

(4) Set trash cans (boxes) at the entrance and exit of the parking lot (garage), and set up roadblocks and fences at necessary locations in the community.

⑤ When a motor vehicle enters the parking lot (garage), it shall obey the command of the commander, abide by the management regulations of the parking lot (garage), perform the relevant procedures for motor vehicles entering and leaving the parking lot (garage), and pay the storage fee according to the regulations.

⑥ Container trucks, trucks over 2.5t (except moving vehicles), buses, tractors, engineering vehicles with more than 40 seats, and vehicles loaded with inflammable, explosive and toxic dangerous goods are not allowed to enter the community (building).

All landowners do not damage the parking lot (garage) fire, communications, electrical appliances, water supply and other facilities.

⑧ Keep the yard (garage) clean, and don't throw sundries and garbage on the ground. If there is oil leakage or water leakage, the owner should deal with it immediately.

Pet-name ruby prohibited in the parking lot (garage) car washing (except fixed car washing table), car repair, commissioning, car practice.

Six, motorcycle and bicycle storage regulations

Motorcycles in residential areas (buildings) shall be kept in a unified way. The custody of motorcycles and bicycles is divided into two ways: monthly insurance and temporary insurance, and the management regulations of the two are different.

1. Monthly maintenance and management of motorcycles and bicycles:

A. Car owners who need to apply for monthly insurance shall first register at the parking lot toll office, pay the monthly insurance fee (the charging standard is stipulated in the price department document), and receive the monthly insurance number plate;

B monthly maintenance vehicles are parked with number plates, and other vehicles are forbidden to borrow and use the monthly maintenance number plates. If users change vehicles, they need to go through the formalities in the parking lot;

C. For vehicles insured on a monthly basis, the monthly insurance premium shall be paid on time every month (it can be paid in advance for many months), and overdue vehicles shall be treated as temporary insurance vehicles;

D vehicles with monthly insurance should be parked in the designated monthly insurance area when entering the site, and the number plates should be hung on the insured vehicles for inspection by the vehicle administrator.

2. Management of temporary insurance for motorcycles and bicycles:

A. Temporary parking spots should be parked according to the instructions of the vehicle administrator when temporary vehicles enter the site;

B. The vehicle administrator issues temporary license plates and completes the vehicle registration. The temporary number plate is divided into two identical number plates, one is hung on the temporary vehicle, and the other is carried by the owner as a vehicle pick-up certificate;

C. After the vehicle is parked, the owner needs to pay the temporary insurance fee at the toll booth;

D. When the temporary vehicle leaves, the owner must return the license plate, and the vehicle controller will check it before releasing it.

3. It is forbidden for car owners to wash and repair motorcycles in the parking lot to prevent fire accidents.

4. The bicycle that has paid the storage fee and has the original charging voucher and storage card, if lost, shall be compensated by the storage unit.

5. Motorcycles that need to be kept must purchase comprehensive insurance. If the vehicle is lost, the owner will report the case in time, and the storage department will issue a certificate to assist the owner to claim compensation from the insurance company.

6. Bicycles stored in the storage station, which have not been used for a long time and have not paid the storage fee for 3 months, will be cleared out of the storage station by the vehicle management class and will no longer be responsible for storage.

Seven, parking card handling and use of regulations

1. Handling of parking cards

Generally speaking, there are two ways to keep the vehicles in the parking lot: monthly maintenance and temporary maintenance. Monthly maintenance is charged by the vehicle, and temporary maintenance is charged by the hour.

. If users want to apply for monthly insurance, they can bring their certificates or certificates to the parking lot toll office and sign a parking space rental agreement with the management office. After collecting the parking space rent and management fee that should be paid in the current month, the vehicle controller will issue parking cards and electronic access cards to users and collect electricity charges.

Secondary card deposit.

2. Use of parking cards

When entering or leaving the parking lot, the parking card should be placed on the left side of the vehicle windshield, and the electronic access card should be carried with you for inspection.

Check the incoming and outgoing vehicles. If users change vehicles, they need to change parking cards and electronic access cards in the parking lot. The monthly car should be paid regularly on a monthly basis.

If the storage fee is not paid within the time limit, the parking lot has the right to recover the right to use the parking space. If the user loses his parking card and electronic access card, he should

Inform the vehicle controller and provide valid proof, stop using the old card at the toll booth and reissue a new card. When the user no longer rents the parking space, he will return the parking card and electronic access card to the parking lot, and the parking lot will refund the deposit of the electronic access card.

It is forbidden to lend user parking cards and electronic access cards to other vehicles. In order to ensure the safety of vehicle parking and reduce the chance of theft, the parking card should be carried with you.

3. Vehicle storage fee standard

The vehicle storage fee standard is implemented according to the standard approved by the local price department. Generally speaking, the economy is relatively developed.

Area, the charging standard is higher, and vice versa. Take Guangzhou as an example. At present, the charging standard of indoor parking lot is still unclear. Generally, only the maximum amount is specified or the guiding price is set. The specific charging standard is determined by the property management company according to the government.

The guiding price stipulated by the government is determined with reference to the charging standard of the surrounding indoor parking lot, and the storage fee can be temporarily adjusted within the charging standard limit stipulated by the municipal government.

Eight, duty room (sentry box) management regulations

1. The duty room (sentry box) shall be equipped with vehicle management system (mainly post system, operating rules and parking lot management regulations), charging standard, business license, name and photo of the keeper, etc.

2. Set up a set of intact single office desks and chairs in the duty room for record use. No benches and beds are allowed, no others are allowed to enter, and no benches and chairs are allowed outside the booth.

3. Set up an 800mm×600mm whiteboard in an appropriate position outside the duty room (indoor) to inform, and fix the parking lot, motorcycle and single carport (garage) in the duty room, and make suspension permits and parking signs according to the number of parked vehicles.

Logo box.

4. The duty room (sentry box) is not allowed to store sundry, keep indoor and outdoor clean at any time.

5. The duty room (sentry box) Duty Record, Vehicle Entry and Exit Registration Form and Vehicle Storage Card shall be placed in a fixed position, and shall be placed neatly.

6. The duty room (sentry box) shall not be used for other purposes.

Nine, walkie-talkie use management regulations

1. Only the night watchman and the vehicle patrol controller are equipped with walkie-talkies, as well as another spare rechargeable battery and charger.

2. When replacing the rechargeable battery of walkie-talkie, you must first turn off the power supply and the switch on the main machine to protect and prolong the service life of the fuselage.

3. The battery is not allowed to be replaced frequently, and must be used in rotation according to the specified time (8 ~ 10h).

4. Don't talk about things unrelated to work on the walkie-talkie.

5. Do a good job of interphone handover, and pass the buck to each other in case of problems.

6. Abide by "whoever uses it should save it; Who is responsible for damage "principle.

Ten, vehicle administrator gfd regulations.

1. Dress code

(1) It is civilized, generous, dignified and full of vitality according to the dressing the code of the local motor vehicle storage yard keeper.

(2) dressing the, wearing black leather shoes and a work permit, is neat, clean and straight.

(3) No accessories shall be worn, the pockets shall not be filled with too many items, and personal items shall not be exposed outside the uniform.

(4) It is forbidden to wear clothes, bare arms, sleeves, rolled trouser legs, hat, slippers or barefoot.

2. Image adjustment

(1) Always check and keep the instrument clean.

(2) Long hair, beard and nails are not allowed, and the hair storage shall not be exposed outside the brim, and the hair length of the brim shall not exceed 65438±0.5cm.

Shaving every day does not leave long sideburns, sideburns do not exceed the tragus, nails do not exceed 1mm, and nose hair does not grow nostrils.

(3) Cheer up, have a correct posture, hold your head high, do not hunch, do not stagger, lean forward and lean back, and do not stretch.

Stretch, don't put your hands behind your back, don't put your hands in your waist or pockets, don't smoke and eat snacks when you are on duty, and don't hold hands, so that you can stand as loose as a bell and move like the wind.

④ Don't hum songs, whistle, listen to tape recorders, read books and newspapers.

No spitting and littering.

⑥ Don't pick your ears or nostrils, knock on tables and chairs, stamp your feet or play with other things.

⑦ Do "smile service", treat car owners and owners (residents) with friendliness and enthusiasm, and strictly abide by the civilized and courteous service terms stipulated by the company.

Be sure to check whether clothes, hats, ties, shoelaces and equipment are neatly dressed and standardized according to the cosmetic mirror before going to work.

, team leader, team leader, housekeeper should check or correct.