Quality year-end highlight work report

#report# The key to writing a good situation report is to seek truth from facts, accurate facts, well-founded analysis and appropriate details. The following is a compiled quality year-end highlight work report, welcome to read!

1. Quality year-end highlight work report

Preparation and implementation of quality management procedures and systems

According to the requirements of the company’s system documents and the key and difficult points of project control, targeted Prepare special work procedure documents and implementation plans. Regarding the changes in the current construction process, the xx project has revised the document preparation regulations, project quality plan, project measuring instrument and equipment management regulations, project quality inspection plan, project non-conforming product handling regulations, quality work reward and penalty details and other quality management System and sub-item construction plans.

Strictly implement the technical disclosure system, and ensure that no construction is carried out without disclosure. Before starting each work, all construction and management personnel participating in the main sub-projects and processes will be given detailed technical disclosures to clarify Construction procedures, technological processes, operating points, quality requirements and safety precautions.

According to the determined inspection, test objects and methods, select various inspection, measurement and test equipment that meet the accuracy requirements as required. Before all measuring and measuring instruments and equipment used in the project enter the site, they must be checked in accordance with the project's measuring instrument and equipment management regulations to see whether the measuring instruments and equipment are in good condition, whether they have qualified calibration reports and whether the appraisal results are within the validity period, and whether there is no metrological calibration certificate or exceeds the calibration limit. Measuring instruments that have expired are prohibited from being used for inspections and tests related to project quality.

Register qualified measuring instruments and equipment entering the site and establish a measurement ledger. Make a plan in advance for the inspection of measuring instruments and equipment, and promptly take back the measuring instruments and equipment in use that are about to expire, so as to prevent the use of unqualified measuring instruments and equipment from affecting the quality of the project or even causing rework.

Establish an effective incentive mechanism to stimulate the enthusiasm of employees. The project department has compiled detailed rules for rewards and penalties for quality work, and conducts assessments and selections on a weekly/monthly basis. Groups and individuals with outstanding performance in project quality management and excellent engineering entity quality will be notified of praise and material rewards.

For example: The project department stipulates that during plastering construction, there are 4 households on each floor. After the plastering is completed, the quality will be inspected. If the number of cracks and hollows in each household is within 3 after inspection, the project will be inspected. The construction team will be rewarded with 200 yuan, and the quality inspector responsible for this building number will be rewarded with 30 yuan. It effectively stimulated everyone's enthusiasm to strive for advancement and improved the overall quality of the project.

Quality Education and Training

Since the start of construction this year, the project department has organized two "Hundred Days of Work" labor competitions, two internal system audits, and one external system audit. The owners, superior authorities and leaders of the development zone have come to our project department many times to conduct special inspection activities. It can be said that various inspection work runs through the entire construction process of the Tianjin Wuqing project.

Numerous inspection and quality activities pose higher and more severe challenges to the project quality management team, while also providing opportunities and platforms for team training. Taking this as an opportunity, the project department did a lot of active and effective quality publicity work, strengthening the quality awareness of managers at all levels and all construction personnel.

Based on the spirit of each activity, the project department carried out corresponding special education and learning on quality culture and professional and technical knowledge. In actual work, we pay attention to carrying forward the spirit of mutual assistance of "passing on, helping, and leading", creating a competitive atmosphere of "catch up, helping, and surpassing" and cultivate a good learning atmosphere. Organize skilled and experienced workers to give lectures to other construction workers in the conference room and share their work experience.

Everyone spoke extensively to discuss the quality problems that occurred during the construction process, summarized experience and skills to improve personal technical level, learned from each other's strengths, and improved together.

In education, training and daily work, make friends with every worker master, so that young technical cadres can be educated, improved, and receive practical results in various quality education and training, so that the project can Every employee in the department establishes the concepts of "my quality, my responsibility, my" and "the pursuit is never-ending, and products represent character", which promotes the majority of employees to move from "asking me to learn" and "asking me to advance" to The ideological changes of "I want to learn" and "I strive to be advanced" have greatly improved their professional and technical level and product quality awareness.

The project department always insists on treating every outstanding employee as a valuable resource and wealth of the branch, setting a model for outstanding employees and laying a solid foundation for future construction quality control and improvement.

Quality control during the construction phase

The quality management work of the project department adheres to the on-site management system of "weekly plan control, monthly plan enforcement". The quality department must coordinate and analyze the quality control key points and construction difficulties of each sub-project together, formulate practical solutions in detail, and formulate detailed measures. Establish multiple communication platforms such as pre-shift meetings, technical briefing meetings and special meetings, strengthen quality inspection and acceptance of the construction process, strengthen communication, and ensure the smooth flow of quality information channels of the project department, thereby ensuring the quality of project construction.

Organize professional and technical leaders and team leaders to conduct extensive comprehensive inspections of "comprehensive inspection, special management, and one-by-one elimination", and list this as a project quality management system and normalize it. Based on the inspection situation, formulate corrective and preventive measures, write a written report, implement a model to lead the way, praise the advanced, and encourage the latter. Obey the inspection, guidance and supervision of the construction unit, supervision unit, design unit and quality inspection station, humbly accept their suggestions, and actively cooperate with the construction unit and supervision unit.

Make a list of the key points, difficulties and weak links in project quality control as the weekly quality work theme. Concentrate efforts to follow up and inspect the key points, difficulties and weak links of quality control one by one, and carry out quality subject weeks in cycles. Each major has established a complete on-site inspection database, analyzed on-site quality data, summarized the quality rectification situation this week, and formulated a quality work plan for next week.

Engineering and technical quality personnel work on duty to solve technical problems during construction at any time. Quality inspectors have the right to veto quality. If they find violations of construction procedures or the use of unqualified materials, they have the right to stop them. If problems are found, they will immediately report them to the supervisor and quickly propose solutions to nip quality problems in the bud.

For example, for the interior wall plastering project constructed in June and July, the construction plan and measures were first formulated before construction, and the problems that existed during the construction process that could affect the construction quality were comprehensively analyzed and formulated. To take countermeasures, conduct a comprehensive review and record of the clearance and height of the main structure after plastering before plastering construction. During the construction process, the construction workers in the work area are urged to conduct timely inspections. The project department stipulates that inspections should be made once every day in the morning and afternoon. The quality technicians of Building No. brought testing instruments and equipment to conduct a full inspection of the work surface with workers, and promptly corrected and solved the problems found to ensure that the completed sub-projects can meet the requirements of the construction specifications. Problems such as hollows that occur later will be dealt with according to the repair plan. After the final construction is completed, all factors such as headroom, net height, and yin and yang angles of the room will be fully inspected again, and records will be summarized to prevent the occurrence of small owners during the delivery process next year. The phenomenon of entanglement and claims.

Do a good job in the completion and acceptance of the project

It is now December, and the delivery date in April next year is very close. xx's relocation is a relatively special project and will be completed next year. In addition to the inspection and acceptance by the construction and supervision units, it also needs to be completed by the acceptance of each household, that is, the small owner. In order to ensure the smooth completion and acceptance next year, the on-site quality inspection and acceptance work must be strictly controlled in accordance with the quality inspection plan approved by each unit. . Each sub-project must be closed one by one in accordance with the inspection levels and control point requirements determined in the quality inspection plan.

Before the acceptance of the project, organize relevant departments and personnel within the project to conduct pre-acceptance, list the problems detected, determine responsibilities, personnel, measures, and rectification time one by one, and track and inspect the rectification results. . Through the above measures during construction and project self-inspection measures before completion acceptance, it is ensured that the completion acceptance can be successfully passed.

In the past year, through the joint efforts of all members of the project department, the xx project department successfully passed various inspections and reviews, and the quality work has been unanimously recognized by the owner, supervisor and related parties Good reviews. The first pass rate of sub-project acceptance is 96%.

2. Quality year-end highlight work report

In 20XX, ** Company’s quality management work, under the careful guidance and care of leaders at all levels, conscientiously implemented cost reduction, efficiency improvement, and pursuit of With the excellent quality work spirit, we continue to regard technological innovation, cost reduction and efficiency improvement for all employees as the driving force for the sustainable development of the enterprise, and fully promote the reform and innovation of various advanced technologies and equipment to ensure product quality while reducing production costs. At the same time, we fully perform comprehensive management functions, promote advanced management, and serve as a propeller for stabilizing and developing corporate momentum.

1. Organize and carry out quality publicity and education activities

In order to encourage the majority of cadres and workers to actively participate in quality management work, this year, we actively carried out extensive publicity activities and carefully organized The whole company has studied the "Quality Development Outline (20XX-20XX)" and created a good atmosphere of focusing on quality for all employees through the branch's LED promotional screen and the hanging of promotional banners in the ** workshop. At the same time, employees were actively organized to participate in the "Implementing Quality City Strategy Knowledge Competition" by answering questions online, ensuring that the number of people participating in the competition exceeded 50% of the total number of people in the company, so that quality knowledge and quality awareness were spread throughout the company at all levels. got better popularity.

2. Implement important decisions to develop the enterprise through quality

Focusing on solving practical production problems, the company established a new mechanism for scientific and technological innovation to create efficiency and cultivate core competitiveness, and effectively carried out technological innovation work. Use new technologies and new equipment to improve product quality and reduce production costs. In 20XX, **Company*** applied for 15 scientific research projects, 2 company-level projects, and 16 branch-level projects, some of which have been put into actual production and have played a good role in production.

At the same time, we actively organize training on intellectual property rights for employees. Especially in terms of patents, the company’s intellectual property staff and scientific and technological managers in various workshops and departments are organized to receive training from professional teachers to learn patent-related knowledge, including patent classification, writing methods and application procedures, so as to have a more accurate and detailed understanding of patents. , all details of the patent are clearly defined. Expert teachers also provided on-site guidance for those preparing to apply for patents, which not only solved various questions encountered by the applicants, but also provided other scientific and technical personnel with a better understanding of the entry points for their positions. In 20XX, the company applied for 2 patents, namely ** and **.

3. Implement quality work into details and positions

In order to ensure that quality work can be effectively implemented into the majority of employees, ** Branch organized around the key points of this year’s quality work and carried out Related work:

1. Actively carry out QC group activities. In 20XX, ** Branch *** registered 6 QC groups, and conducted experience exchanges and results presentations in December. All six QC groups completed the set goals, solved urgent problems in production work, and played a good role in promoting production. Among them, ****** has created good economic benefits for the company.

2. Improve employees’ operational proficiency. We regularly inspect whether employees comply with production process requirements and operating procedures, and conduct a number of employee skills competitions to make employees aware of the impact of the quality characteristics of this process on product quality, and encourage cadres and employees to actively participate in quality management work go.

3. Implement a reward system. In accordance with the **Patent Management Measures, rewards will be given to patent inventors (designers) whose patents have been authorized.

This year, *** provided material rewards to the inventors (designers) of 7 patents, which effectively increased employees' enthusiasm for innovation and provided a strong impetus for the effective development of quality work in the future.

4. Existing problems and the direction of efforts next year

In 20XX, we encountered many problems that urgently need to be solved in quality management work, which are also the focus of our work in 20XX.

1. Lack of knowledge on quality management work systems and procedures. At work, I don’t have a comprehensive understanding of quality management work, and I haven’t mastered some details, especially intellectual property rights, and I don’t have enough understanding of its application process, management methods, and how to translate it into economic benefits. In 20XX, focus on learning the details, branches and some advanced and successful management methods in quality management work.

2. Carry out technical research on key and difficult issues in production. In 20XX, many scientific research and projects were delayed due to difficulties and problems encountered during the implementation process, failing to transform theory into practical results. In 20XX, we will deal with these problems, analyze them step by step, find out the doubts and difficulties, and actively promote the implementation of scientific research projects.

3. Quality year-end highlight work report

In order to implement the overall policy of the head office of "quality-based trust, owner first, compliance with laws and regulations, and continuous improvement", in order to "focus on quality" With the theme of "improving the quality of work, promoting the transformation of development methods" and focusing on improving "work quality, product quality and service quality", xx company comprehensively carried out quality management work in 20xx, starting from basic management, strengthening quality awareness and strengthening employees' Skills training improves the overall quality of employees, thereby promoting an overall improvement in the company's overall quality management level.

1. Carry out in-depth quality management system construction work

1. Improve the quality management system documents

This year the system documents will be updated. Through the revision, the revised version will be The procedural documents are combined with standardizing the company's internal work processes and clarifying the division of department responsibilities. It makes the quality system closer to the company's actual production and plays a greater role in improving the company's quality management and product quality. The modified documents include: quality manual, 17 procedure documents, 4 work instructions, and 11 quality inspection forms.

2. Quality management system audit activities

In September 20xx, we conducted the 20xx annual internal quality audit and the management review before the external audit. In October 20xx, we welcomed the external audit team’s review of our company. Conduct quality management system review. Under the organization of management representatives, the internal audit team audited various departments and production sites, and filled out an internal audit non-compliance report form for unqualified items. The relevant responsible departments were organized to analyze and study the unqualified items and carry out corresponding rectification work, confirming and verifying the rectification results of each department on schedule.

The management review believes that since last year’s review, the company has implemented a new version of the quality inspection form at the beginning of this year, strengthened quality management, and laid a foundation for the operation and improvement of the quality system. After several months of system operation, it has been further proved that the established quality system is sustainable, effective and sufficient.

The policy is in line with the company's formulation and market development direction requirements, and the goals, indicators and management plans have been effectively controlled and implemented, and have all reached the company's 20xx annual product quality target. The conclusion is that the company's quality system is operating continuously and effectively and has achieved certain performance.

Normally, system staff randomly conduct spot checks of quality system-related records in various departments. If the filling is not standardized or the records are missing, a non-conformity notice will be issued and corrections will be urged. The leadership team conducts quarterly work assessments.

In daily management work, through training, we can understand and master the quality management system, through assessment and inspection, we can operate according to the quality management system, and through internal audit, management review, and external audit, we can test the operation effect. .

2. Carry out quality management activities - "Quality Month" activities

In order to improve product quality, improve the work quality and motivation of employees, and improve the sense of responsibility of department personnel, the head office should activities, in September 20xx, we continued to carry out the "Quality Month" activity with the theme of "improving quality levels and promoting changes in development methods". Use various methods such as posting slogans, blackboard newspapers, and knowledge competitions to increase efforts to publicize the "Quality Month" activities and popularize quality knowledge to improve employees' quality awareness, create a good atmosphere of zero-defect product quality, and promptly report typical cases in the activities . The quality level of the workshop has achieved remarkable results, and the product qualification rate has been greatly improved compared with the previous period. The pass rate of the first inspection of the processing process is 99%, the pass rate of the first inspection of the finished product reaches 98%, and the final product failure rate is zero.

3. Strengthen workshop, team management and on-site management

Combined with all production links of the company, improve professional management and basic management. In order to cooperate with the effective execution of program documents, a more detailed and specific Operation instructions, inspection instructions, process instructions, etc.; in order to truly record the development status of quality activities, 11 record forms were developed to reflect product quality and quality system operation status with records, bringing objectivity to the procedures for meeting quality requirements. Based on this, it provides a strong guarantee for quality management.

4. The shortcomings in the work are also the direction of work next year

1. Sometimes the work is not very organized and the details cannot be well grasped, which may be on-site The work is very complicated and it is impossible to grasp the key points of the work. The only way is to do the fixed work step by step and make good plans for other miscellaneous tasks so that no work problems will be missed.

2. Some issues that require communication and resolution are not handled in a timely manner, including poor communication from outsourcers, corrections and confirmations that are inappropriate on-site, etc. In specific work, due to the interference of some factors such as delay in message transmission and time difference, communication is not timely.

3. Lack of management methods and management methods for some related work. It is necessary to reflect on management methods and methods, clarify the purpose and rationality of these methods and methods, understand and improve the quality management system based on one's own actual work, strengthen quality awareness, and strictly standardize operations, in order to increase the level of production potential.

4. Quality year-end highlight work report

Existing deficiencies or areas that need improvement:

1. Businesses with many new quality management personnel If they are not skilled, they cannot skillfully use various quality management methods to improve process performance, and some cannot even fill in reports correctly.

2. There are blind spots in the operation of the quality system. Due to abnormal quality management work in individual project departments, quality problems have occurred that affect the use and function of the structure.

3. Some project departments still have insufficient measuring instruments and do not meet the requirements for calibration.

4. Non-conforming products cannot be disposed of according to regulations. Most project departments have no disposal records of non-conforming products throughout the year. The main reason is that there are still misunderstandings and the disposal of non-conforming products cannot be regarded as improvement. An important means of quality management work.

5. There is still a gap in communication, which is mainly reflected in the fact that the project department cannot report the disposal records of non-conforming products as required.

Work plan for 20xx:

1. The dominant idea of ??next year’s work is to manage the key process of quality work and manage the management process that is insufficient this year. Eliminate communication gaps by focusing on the submission of various reports, and pay close attention to the disposal of measuring instruments and non-conforming products through irregular process monitoring and quarterly quality inspections. The qualification rate for measuring instrument verification determined in 20xx is still 100.

2. Based on the status of the projects on hand, reasonably determine the excellence goals and implement them according to the excellence plan. In 20xx, since there are no projects that meet the conditions for creating ministerial-level quality, we will focus on a certain project of the installation company. , a municipal excellent project of a certain project.

3. Through the operation of process monitoring and measurement, product monitoring and measurement and other procedures, ensure product quality and ensure that its one-time inspection pass rate reaches 100. The quality failure loss rate determined in 20xx is still Less than 2/10,000.

4. From the beginning of the year, plan QC activity topics according to the specific conditions of each project, and carry out QC group activities in a planned manner to promote the application of new technologies and eliminate common quality problems.

5. As the leading department for system operation, guide and help each business system to do a good job in quality system operation. The internal audit in 20xx will take the form of rolling audit. The internal audit coverage rate will still be 100, and the audit will focus on Key processes that affect the effectiveness of the quality, environment, and occupational health and safety management systems, and work with each system to improve the effectiveness of the management system.

6. Accept the leadership of the company's engineering quality supervision department, serve the grassroots, and strengthen the guidance and supervision of system managers to improve the system's ability and efficiency.