Awards about cattle

Set up three individual awards, namely, quarterly individual "Ruzi Niu Award", "Pioneer Niu Award" and "Old Cattle Award", and select 90 individuals every quarter. Participants are the staff of various windows, departments, subordinate institutions and administrative service sub-centers of the Municipal Administrative Examination and Approval Bureau. In the standardized assessment of the government service window, the window staff with an average monthly score of more than 90 points can participate in the selection as candidates.

Selection criteria:

1, Serving the People-"Cowboy Award"

(1) is well received by the masses and enterprises in the form of calls, letters and banners.

(2) Take an active part in the activities of volunteers, party member Vanguard and Youth League, and have the courage to undertake social responsibilities. (voluntary labor, blood donation, etc.). )

(3) Visit communities, enterprises and grassroots units, participate in pairing assistance activities such as "Sunshine Poverty Alleviation" and "Bijiang Twinning", and actively visit practical projects, key projects and key enterprises to solve their practical difficulties.

2. Innovation and development-"Pioneer Bull Award"

(1) put forward good suggestions and measures in business innovation and service innovation, and the golden ideas put forward were adopted and used by units, windows and departments, which contributed to the progress of administrative examination and approval.

(2) In the process of reform, relevant technologies, system innovation and platform research and development were affirmed by leaders, and written materials were hired by superiors.

(3) those who have made outstanding contributions to the completion of the branch secretary project.

3. Hard work-"Old Bull Award"

(1) Work overtime for the masses and enterprises, overfulfill work tasks with high quality and improve work efficiency.

(2) Significant progress has been made in the key work of the booster unit, extra points have been scored in the assessment tasks, and excellent results have been achieved in various competitions and competitions at higher levels.

(3) Actively cooperate with other departments and windows, and get written affirmation or leadership praise from relevant departments.

Note: Anyone who participates in the appraisal must provide relevant certification materials.

Second, the "most beautiful government official" award

There are 80 annual individual awards, and the participants are all municipal government system staff who work continuously at all levels 1 year (inclusive). In the standardized assessment of the government service window, the window staff with an average monthly score of more than 90 points can participate in the selection as candidates. The bureau level is organized and implemented by the comprehensive window, and other units organize and implement the declaration.

Selection criteria: 100.

1, politically qualified (20 points).

Strengthen ideals and beliefs, firmly establish "four consciousnesses", strengthen "four self-confidences" and resolutely achieve "two maintenance"; Have a good sense of overall situation and service, and actively practice the purpose of serving the people and socialist core values; Unite comrades and win the general recognition of the masses.

2. Proficient in business (20 points).

Proficient in window work skills, strong theoretical level and practical ability; Set an example in work, be serious and responsible, examine and approve service operation norms, and handle matters with high quality and efficiency; Be brave in taking responsibility and innovation, and make remarkable achievements in window work, and play an exemplary role.

3. Good image (20 points).

Act in strict accordance with the law and abide by various management systems; Strong sense of active service, able to provide meticulous, enthusiastic and thoughtful service for the people, with civilized language and polite language; Honest and clean, fair handling, no behavior of eating and taking cards, no effective complaints from the masses, and high satisfaction from the masses.

4. Outstanding achievements (20 points).

In promoting the reform of "decentralization, strengthening supervision and improving service", we should pay attention to excavating, selecting and publicizing the leaders of innovative projects, business backbones and window pacesetters; Other personnel who have participated in major tasks such as epidemic prevention and control, skill competition and made outstanding contributions in the field of government services.

5. Satisfaction evaluation (20 points).

Evaluate the participants in the whole system.

Third, the "most beautiful government window" award

Annual window collective award 12, and the participating object is the window of the municipal administrative examination and approval bureau. In the standardized assessment of government service windows, the windows with a monthly weighted average of more than 90 points can be used as candidate windows, and the comprehensive window will organize the implementation of the declaration.

Selection criteria: 100.

? 1, environmental safety (20 points)

In case of fire, theft, electric shock and other safety accidents, if it is deemed as the responsibility of the window, 10 will be deducted each time. Causing serious consequences, shall be dealt with separately.

2, personnel management (20 points)

According to the requirements of the Administrative Measures for the Selection of Window Staff of Kunshan Administrative Service Center of Kunshan Administrative Examination and Approval Bureau (Kun [202 1] 18), 4 points will be deducted for each violation.

3, service object evaluation (20 points)

The collection of client evaluation results includes: smart government platform evaluation system, "good and bad reviews", third-party personnel evaluation, telephone call back, department-oriented evaluation, opinions received by "12345" government service platform, etc. According to customer satisfaction, press? "Very satisfied" is 20 points, "satisfied" 18 points, "relatively satisfied" 15 points, "average" 10 points, and "dissatisfied" is 0 points.

4. Extra points (up to 20 points)

(1) Plus points for the number of processed pieces: based on the actual number of processed pieces in the central window, 0.3 points will be added for 1500-4999 pieces, 0.5 points will be added for 5000-9999 pieces, and 1 minute will be added for more than 0/000 pieces.

(2) Honor points (up to 5 points): the window won all kinds of honors (except those commended by the examination and approval bureau and the departments at the same level), and the county (city) level, municipal level, provincial (ministerial) level and above were added with 1 point, 3 points and 5 points respectively, and those commended by the superior departments were reduced by one grade.

(3) Information score (maximum score is 2.5): The window should actively submit all kinds of information in strict accordance with the time limit, such as being hired by the examination and approval bureau, WeChat, Weibo, etc. , 0.5 points for each article; Submitted but not hired, each article will get 0. 1 point, with a maximum of 0.5 point per quarter. If the information about the work content of the publicity center window is employed by Kunshan, Suzhou and units above the provincial (ministerial) level, each item will be given 1-2 points, and the same information will be given extra points.

(4) Leaders attach importance to extra points (maximum 1.5 points): leaders in charge and main leaders come to the window to guide the work, and each time they are given 0.5 points and 1 points respectively, and the cumulative score does not exceed 1.5 points (except as required by the work of "100 directors staying in the window").

(5) Extra points for key work (maximum 10)

(1) Add 1-2 points for promoting the expanded version of the "one-thing-pass" reform.

(2) Add 1-2 points for boldly exploring the reform of "one industry and one certificate".

(3) Add 1-2 points for cooperating with the promotion of "one network for handling" and "one window for accepting".

④ If there are innovative measures in streamlining the approval process, optimizing the approval process, and improving government services, add 1-2 points according to the specific implementation effect.

5. Cooperate with the examination and approval bureau to carry out special work and innovation work of administrative examination and approval system reform, and add 1-2 points.

5. Satisfaction evaluation (20 points).

Evaluate the evaluation window in the whole system.

Four, "the most beautiful government hall" award and "excellent government hall" award.

The annual hall collective prize * * *, a total of 24, the participating objects are the district and town administrative examination and approval bureau, the urban management office administrative service sub-center and the convenience service center, and the evaluation team of the municipal administrative examination and approval bureau is specifically responsible for the on-site evaluation.

Selection criteria: 100.

? 1, major reform (20 points)

(1) Promote the "one-door" government service by 5 points, with the highest occupancy rate of administrative licensing items by 5 points, and others by 5 points.

(2) The hall service function is perfect, with 5 points; the online experience area, self-service area, service area set by business associations, open government affairs area, convenience service area and other functions are perfect; if one item is not in place, it will be deducted 1 point.

(3) The score of "one-window" comprehensive service is 10, and comprehensive windows are set by classification to realize "one-window" comprehensive acceptance. One item is not in place, deduct 1.

2, the implementation of key work (20 points)

(1) Normalization of epidemic prevention and control: 5 points; Friendly tips, temperature detection, personnel wearing masks, environmental sanitation, etc. Already in place; If one item is not in place, 1 point will be deducted.

(2) The compilation accuracy of service guide is 5 points, the highest accuracy of service guide is 5 points, and others are scored in proportion.

(3) 5 points for helping to resume work and production, setting up a special window for enterprise service or acting as a sub-center 1 point.

(4) Public facilities such as water, electricity and telecommunications are stationed in the hall, and 5 points are scored. Windows for water supply, power supply, gas supply and communication are set in the hall. 1 item 1 point.

3, standardized and efficient service (25 points)

(1) The service efficiency is improved by 5 points, and the system of one-time notification, first inquiry responsibility system and time-limited settlement is implemented. If an item is found not in place, it will be deducted 1 point.

(2) 5 points for service items, and publicity of business processes, service guides, charging standards and service commitments. If one item is not in place, 1 point will be deducted.

(3) Good service attitude: 5 points, with sincere service, warm service, thoughtful service and smiling service. If one item is not in place, 1 point will be deducted.

(4) The service discipline is strict with 5 points, and there is no phenomenon such as being late and leaving early, chatting at work, chatting casually and playing computer games. If one item is not in place, 1 point will be deducted.

(5) Excellent service facilities: 5 points; Facilities such as writing utensils, tables and chairs, drinking utensils, etc. Complete and in good condition; If one item is not in place, 1 point will be deducted.

4. Innovation and Excellence (maximum 15)

(1) 5 points for innovation. If the innovative measures are praised by the municipal authorities or typical experiences are exchanged at the meeting, 2 points will be added for each item at the national level, 1 point for each item at the provincial level and 0.5 point for each item at the municipal level. The same content will be scored according to the highest level.

(2) Propagandizing and promoting featured works will get 5 points. If the featured works are reported by mainstream media and newspapers at or above the provincial level, 2 points will be added for each article at the national level and 1 point for each article at the provincial level, and the same content will be added according to the highest level.

(3) 5 points if the reform pilot work has achieved remarkable results.

5. Satisfaction evaluation (20 points).

Evaluate the participating units in the whole system.

Verb (abbreviation of verb) organization and implementation

(1) Organization and leadership

Under the unified leadership of the party group of the Municipal Administrative Examination and Approval Bureau, the evaluation team of the Municipal Administrative Examination and Approval Bureau takes the lead in the specific work. The evaluation team is headed by Comrade Ji, the head of the Supervision Department is the deputy head, and the heads of other departments are the team members, with the cooperation of all relevant units.

(b) evaluation process

1, all kinds of awards declaration, need to fill in the declaration form;

2, after the signature of the leaders of various departments, unified declaration of the municipal administrative examination and approval bureau supervision department;

3, the municipal administrative examination and approval bureau evaluation team approval;

4, by the municipal administrative examination and approval bureau party meeting to discuss and determine;

5. Publicity for three working days.