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Epidemic Q&A (3) (4) | What should I do if "My Changzhou" cannot be opened? When will the lockdown be lifted?

2022-03-19 20:34:00

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Epidemic Q&A (3) (4)｜What should I do if "My Changzhou" cannot be opened? When will the lockdown be lifted?

Recently

Many citizens found that the "My Changzhou" APP system was stuck and crashed while waiting for nucleic acid tests

>Nucleic acid sampling code cannot be opened, etc.

What should we do?

Reply together!

When taking nucleic acid sampling, you need to use the "My Changzhou" APP, but what should I do if it crashes and cannot be opened?

During the epidemic, due to nucleic acid testing and other needs, a large number of people logged into the "My Changzhou" APP, and sometimes crashes occurred due to system congestion. If you encounter this situation during nucleic acid sampling, you can solve it in the following ways:

(1) It is recommended to take a screenshot of your personal nucleic acid sampling code and save it in your mobile phone. There is no need to open "Me" every time you take a sample. "Changzhou", just scan the screenshot of the nucleic acid sampling code to the staff.

(2) Bring the resident’s personal ID card, or scan the electronic ID card in Alipay to register for sampling.

(3) Set your mobile phone to airplane mode, open the "My Changzhou" APP, click on the nucleic acid sampling code, and then connect to the Internet. The sampling code may be displayed.

In the face of the new coronavirus epidemic, anxiety, panic, and even mental health are affected. How should we respond?

In the face of the epidemic, due to the impact of control, isolation and other measures, many people are prone to psychological crises, such as excessive worry, anxiety, irritability, insomnia, etc. It is recommended to actively adjust the rhythm of work and life, and learn to relax yourself, such as listening to more light music, reading useful books, film and television works, etc. At the same time, our city has opened a number of "psychological assistance hotlines" that are online 24 hours a day, 7 days a week, to provide mental health services to the general public.

03 Recently, what issues should ordinary citizens pay attention to when going to the hospital?

Citizens who visit routine outpatient clinics must cooperate with the temperature measurement, check the itinerary code and health code, and fill in the "Letter of Commitment", "Pre-examination Triage Form", etc.; if they need to be hospitalized, they need to bring a 48-hour nucleic acid test negative certificate .

Currently, in accordance with national, provincial and municipal epidemic prevention and control requirements, the pediatric department and emergency department of Changzhou Second People’s Hospital’s Chengzhong Campus and the department and emergency department of Changzhou Children’s Hospital strictly implement relevant personnel and environmental screening Check the measures and temporarily suspend the diagnosis. All hospitals in the city have suspended related surgical operations, outpatient surgeries and examination items that have invasive risks or are prone to aerosol transmission risks, and other medical services are carried out normally.

Citizens who have the conditions can make an appointment online to reduce waiting time. For specific information on the opening of clinics and emergency departments of medical institutions, please pay attention to the opening announcement of the hospital where you are visiting.

Many communities are now carrying out nucleic acid testing. Is there a risk of gathering with so many people queuing up to take samples? What details should individuals pay attention to?

During the epidemic, nucleic acid testing is the most important means to quickly detect people infected with the virus, effectively cut off transmission routes, and prevent the spread of the epidemic. Keep in mind the following precautions to reduce the risk of infection:

First, when waiting for nucleic acid sampling, wear a mask correctly throughout the process and do not touch anything at the nucleic acid sampling point;

Second, always maintain 1 At a safe distance of more than 1 meter, after the medical staff completes the sampling of the previous subject, they quickly come forward to take off the mask and open their mouth to take a sample, and put on the mask immediately after taking the sample;

Third, leave the sample immediately after the sample is completed location, and avoid spitting or spitting nearby;

Fourth, do not throw away tissue paper or discarded masks after wiping, but place them in medical waste garbage bags;

Fifth, Hands need to be cleaned and disinfected before and after sampling for nucleic acid testing.

About the nucleic acid testing of all employees in the past three days

The community is closed, are there sufficient supplies?

When will the lockdown be lifted?

Reply together!

01 Two rounds of nucleic acid testing for all regional employees in the city within three days. How to arrange the timetable?

All personnel in the city (except Liyang and Jintan) will use March 19, 20, and 21 to conduct two rounds of nucleic acid testing. The specific time arrangement will be notified by the community (village) where they are located.

02 Are you fully prepared for two rounds of nucleic acid testing in three days?

Citizens are required to participate in two rounds of nucleic acid tests in an orderly manner at different times according to notifications from their communities (villages). The Municipal Epidemic Prevention and Control Headquarters and all municipalities and districts have made adequate preparations.

Are there any restrictions on public transportation, taxis, online ride-hailing and private cars in the city?

The city’s buses, subways, taxis, and online ride-hailing services will not be suspended. Citizens can also take transportation at the airport, train station, and high-speed rail station, and private car travel is not restricted. Citizens are particularly reminded that when taking public transportation, they must wear masks, have their temperature taken, code checked, scan the venue code, and present a 48-hour nucleic acid negative certificate. It should be reminded that the headquarters requires all citizens not to go out unless necessary, and non-residents are not allowed to enter residential areas.

04 Are the material reserves sufficient? Is the delivery smooth?

Our city has sufficient supply of edible agricultural products such as rice, flour, oil, meat, eggs, and poultry, and the supply is smooth. Major leading agricultural enterprises, agricultural wholesale farmers' markets, and major shopping malls and supermarkets have sufficient supplies. As the main channel for ensuring supply, Lingjiatang Market has dedicated personnel from the commerce department stationed to provide guidance and help the market with epidemic prevention and control, supply organization, and logistics and transportation coordination. At the same time, green channels have been opened for enterprises supplying necessities such as key supermarkets, farmers’ markets, and refined oil products in the city to ensure smooth logistics. For price gouging that occurs during the control period, citizens can call 12315 or 12345. The relevant departments will accept the case in a timely manner, investigate and deal with it resolutely, and respond to everyone's concerns.

05 After this round of closed management of the community, when can it be lifted?

After the two rounds of nucleic acid testing in three days, each municipality and district will unblock the city as soon as possible based on the testing results of each community to minimize the impact on citizens' production and life.

During the centralized nucleic acid testing of all employees in the region, will supermarkets, farmers' markets, and restaurants still be open?

Supermarkets, farmers’ markets, medical institutions, pharmacies, and catering enterprises that are necessary for daily life are open for business normally. Among them, catering companies provide takeout services and do not provide dine-in services.

07 How can citizens seek help in case of special emergencies?

When citizens encounter an emergency, they can seek help from the staff of their community (village) as soon as possible. Each municipality and district will also announce a 24-hour emergency service hotline, with dedicated personnel available to answer the call at any time to respond to citizens' needs in a timely manner. Citizens can also call the 12345 government public service hotline.

08 How do agencies, enterprises and institutions arrange time off?

Each agency, enterprise or institution can arrange its own days off or rest according to the actual situation of the unit.

Our company is a continuous production company. Can employees go home after get off work?

During this period, enterprises with continuous production should provide necessary living conditions for employees, strictly implement prevention and control measures, organize employees to participate in local nucleic acid testing in an orderly manner, and enterprises should implement closed management of employees.

10 The nucleic acid test of someone I have been in contact with is positive, what should I do?

If citizens find that they have been exposed to a positive case, please call the Epidemic Prevention and Control Headquarters or the Centers for Disease Control and Prevention immediately. Do not move around at will or have contact with others. Take personal protection and wait for the arrival of epidemic prevention staff. , actively cooperate with epidemic prevention measures.

How do staff who are responsible for epidemic prevention tasks, ensuring citizens' lives and ensuring the basic operation of the city enter and exit the community?

When entering or exiting the community, such persons need to show their identity or show proof of their work unit, and verify that the itinerary code and Sukang code are both green codes, as well as a negative 48-hour nucleic acid test certificate, and after registering with their real name, they can In and out of the community.

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Notice on suspending dine-in operations of catering service units in the entire district. Announcement on carrying out nucleic acid testing for all employees in some areas of Changzhou Economic Development Zone. Seeing these moments, I "broke my guard"! Hit it straight! Changzhou Economic and Technological Development Zone nucleic acid testing site for all employees Announcement on carrying out nucleic acid testing for all employees in Changzhou Economic and Technological Development Zone Changzhou City issued 10 consecutive announcements for epidemic prevention and control! 1-4 case trajectory announced! Join the staff! Jingkai is recruiting 36 people! Just now, the Economic Development Zone Epidemic Prevention and Control Headquarters issued an important reminder!

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