What is the complaint number of 12309?

12309 is the national procuratorial service telephone.

12309 since the trial operation of the procuratorial service center, procuratorates at all levels have answered the hotline 978 times a day and handled 285 messages and faxes. Up to now, the national procuratorial organs have received 38,237 complaints, legal advice, employment applications and suggestions from the masses through the 12309 network platform, and responded to 29,045 cases, with a response rate of 75.96%.

12309 procuratorial service center is an intelligent and comprehensive network platform for serving the people built by procuratorial organs all over the country. It provides more services to the society through four channels: 12309 website, 12309 procuratorial service hotline (telephone), 12309 mobile client (mobile APP) and 12309 official WeChat account.

2065438+On June 28th, 2008, the Supreme People's Procuratorate officially opened the entity hall of 12309 Procuratorial Service Center to receive complaints, complaints and reports from the masses, and to accept and review cases. 2018 July, procuratorial service centers in Jiangxi, Xinjiang, Jilin, Guangdong and Shenzhen were unveiled one after another. China Procuratorial Network, the comprehensive portal of national procuratorial organ services, was officially launched on September 6, 20 19.

12309 procuratorial service center mainly includes three modules and specific functions of 13, namely:

Procuratorial services (including: complaints, criminal complaints, people's bank complaints, state compensation, other letters and visits, legal advice)

Disclosure of case information (including: inquiry of case procedure information, online appointment of defense and agency, disclosure of important case information and legal documents)

Accept supervision (including: contact platform for NPC deputies and CPPCC members, supervision service of people's supervisors, and mass suggestion boxes)