2018 Suzhou construction site noise nuisance complaint hotline and complaint method

Complaint phone number and complaint method for construction noise nuisance in Suzhou in 2018

Mr. Zhu, who lives near Binhe Road in the New District, called the 12345 convenience service hotline to complain, “The construction site near my home was under construction all night. How can one sleep at night with the rumbling sound of machines? "A woman who lives on Zhongshan East Road in Wuzhong District also has this problem, "It's almost 12 o'clock at night, but the nearby construction site is still under construction, so I can't sleep well. I feel even less energetic when I go to work every day.”

Yesterday, Tiesi Heiji complained on Xiao8 WeChat: She felt so uncomfortable when she was woken up by the sound of machinery on the construction site at night. In addition, Ms. Chen, a citizen who lives near Wenling Road in Xiangcheng District, also called the hotline of this newspaper to complain, "I am very sensitive to the sound of machines. There is a construction site near the community that is under construction at night, and I feel very nervous when I hear the rumbling outside. I can’t even sleep well.”

In response to various complaints from citizens, the staff of the Municipal Environmental Protection Bureau explained that construction operations that produce noise pollution at night in the city are prohibited, but emergency repairs and emergency rescue operations are prohibited. Except for homework. If continuous operation is indeed required due to production process requirements or other special needs, the construction unit must apply 5 days in advance and obtain a written notice of night operation certificate.

Generally, construction units that have applied for a night construction permit will post it in a conspicuous place at the gate of the construction site for public notice. Starting from March this year, there will be announcements on nighttime construction operations in urban areas. You can check it by logging on to the official website of the Suzhou Municipal Environmental Protection Bureau. If citizens see that the construction company is not on the announcement list, they should call the 12369 environmental protection hotline to complain. In addition, the staff member said that the 12369 environmental protection hotline is on duty 24 hours a day. When piling, garbage removal, soil excavation and other noise-disturbing operations at the construction site at night can be dispatched, law enforcement vehicles can be dispatched to stop them.