Universal postal service in China

"Where there are crowds, there are us"-universal service.

China Post always regards universal service as an important goal of postal work, as an important symbol to test the effectiveness of postal work, and as an important way to realize the service purpose of "People's Post for the People". Compared with other countries in the world, the universal postal service in China has many problems, such as wide service scope, difficult implementation and high service cost. However, through hard work, 500,000 postal workers across the country have provided good postal services to the society, effectively guaranteed the realization of citizens' communication rights, played a very positive role in social progress, economic development and the improvement of people's living standards, and have also been fully affirmed and widely praised by counterparts all over the world.

The Ministry of Finance entrusted China Social and Economic Decision-making Consultation Center and China Statistics Bureau to investigate the universal service of China Post. These two independent professional market research institutions adopted the sampling methods and survey methods commonly used in the international survey and statistics industry, and followed the industry norms and standards. Finally, according to the sampling survey of postal services in some areas of China in 200 1 year, they submitted the Investigation Report on Universal Service Loss of China Post to the Ministry of Finance. The report shows that the annual loss of universal service undertaken by China Post amounts to 465,438+700 million yuan (excluding confidential communication services). Among them, the loss of universal service outlets mainly in rural areas reached 2.767 billion yuan, and the loss of policy business reached 65.438+0.403 billion yuan. Among the losses of universal service outlets in rural areas, the losses of outlets in remote urban areas reached 654.38+0.93 billion yuan, and those in rural areas reached 2.574 billion yuan; Among the policy business losses, conscripts lost 545 million yuan in letters, 99 million yuan in books for the blind, 364 million yuan in party newspapers and periodicals, and 485 million yuan in printed matter. This shows the hardships and efforts made by China Post to undertake universal service obligations every year. The service is complete, including not only basic services such as letters and parcels, but also many policy services such as military mail, border defense communication, blind mail, and party newspapers and periodicals. These serious political tasks are not only the characteristics of China Post, but also make the universal service of China Post more arduous and costly.

The service fee is low, and providing mail delivery service to all users at a nationwide uniform low fee is a remarkable feature of postal universal service. This country's strict tariff control policy enables all users, rich or poor, no matter where they live, to enjoy postal services equally.

Popularization of service outlets By the end of 200 1, there were 773 15 postal service outlets (including self-management and agency) in China, including 59,935 in rural areas. In addition, for the convenience of users, nearly 654.38+0.3 million mailboxes have been built on the street. Regardless of the service cost, resulting in policy loss. Although these bureaus have economic losses, they have played an important role in promoting economic development and social progress in rural areas and border minority areas, consolidating state power and defending the border areas.

The delivery network is fine. By the end of 200 1, China Post had more than 20,000 couriers/kloc-0, 37,000 delivery vehicles and nearly 10,000 motorcycles. The delivery route is 3.07 million kilometers, and nearly 30 billion pieces (copies) of newspapers, magazines, letters, money orders, parcels and other mails are delivered annually.

Strong delivery network and delivery team provide reliable material conditions for universal postal service, enabling China Post to reach thousands of households and deliver to border posts and islands. In China, there are postal services in places where people live, including the base camp of Mount Everest at an altitude of 5,000 meters, and there are also post offices in Hoh Xil and Nansha Islands.