Personal work summary report of telecommunications employees

The work summary must have an overview and description of the situation, some are relatively simple, some are more detailed. This part of the content mainly analyzes the subjective and objective conditions, favorable and unfavorable conditions of the work, as well as the environment and foundation of the work. Let me take you to see 5 examples of personal work summary reports for telecom employees. I hope it can help everyone!

Telecom Employee Work Report 1

In the blink of an eye, I came to China The Telecom Broadband Maintenance Department has been working for a year. During this year, I learned a lot about broadband. In order to better complete the work, sum up experience, make use of strengths and avoid weaknesses, and improve one's business skills, the work situation is now summarized

1. Work report

Since 20____year__month__ Since starting work today, I have completed my work seriously, studied hard, thought positively, and my work ability has gradually improved. When I first entered my new job, in order to cooperate with the binding of adsl and ports, I went to the client together with the staff of Bailuda Company to check the network card mac address of the user's machine. In order to ensure that the port is correct and the data is accurate, it lays a solid foundation for the smooth binding of the port in the future.

Immediately afterwards, some work was done to put some resources online. Including the establishment of module office and the internal and external connections of dslam equipment. These tasks will make you more proficient in operating and using the customer service system. And I have a certain understanding of the computer room equipment, which gives me a more sensory understanding of the upper-level equipment.

When the branch moved to a new office, the company's internal office network was maintained by us. When opening each information point, I learned a lot of network knowledge and further improved my practical ability. At the same time, in order to ensure the timely and normal use of each information point and enable the company's leaders and every comrade to get into work in the new office environment as soon as possible, several colleagues in my class and I worked overtime to complete this task. A difficult task.

After investing in the new office environment, I also started a new job - fault preprocessing. This work enabled me to master basic adsl technology. Can handle most user-side failures. In order to solve some problems that the outside line team cannot handle, I work with the outside line staff to deal with them in the computer room and the client. In the user's home, every word represents the company's image. Therefore, in actual work, I always strictly demand myself and be cautious.

In addition, the speed of the train depends on the headband. Since I have just joined the work, there are many deficiencies in both business ability and thinking. In these aspects, I have received correct guidance and help from department leaders and veteran employees of the department, which has improved my work ability, clear direction, and correct attitude. Thus, a good foundation was laid for my development.

2. Work Impressions

After entering a new job, after a year of training, I have a deeper understanding of this job. Everyone has different understandings and feelings about work or career, and I am the same. For me, I usually grasp my thoughts from two angles.

The first is mentality. To paraphrase Milu’s words, “Attitude determines everything.” Only with the correct attitude can we use the correct method, find the right direction, and achieve the correct results. Specifically, my attitude towards work is to choose what I love and then do my best for what I love. I have always believed that work should not be a task or a burden, but should be a kind of fun and enjoyment. Only if you become interested in it and fall in love with it completely can you fully appreciate the happiness in it. I believe that I will find the joy of my work in the hard exploration and discovery of this business, and only then can I do my best for it without reservation. It can be said that only if you know how to enjoy your work can you know how to succeed, and you must not force yourself during this period.

Secondly, there is the issue of ability, which can be divided into professional ability and basic ability. I can use a simple example to illustrate my understanding of this issue: for a camel, its professional abilities determine its ability to survive in the desert environment, while its basic abilities include adaptability, endurance, natural alertness, etc. , determines how long it can survive in the desert environment.

Specific to people, professional ability determines your suitability for a certain job. Basic abilities, including self-confidence, collaboration ability, ability to take responsibility, adventurous spirit, and development potential, etc., will directly determine the vitality of the job. A person who is successful in career must be a person who can coordinate the development and operation of the two abilities well.

3. Work Goals In the future work, I will redouble my efforts to learn professional knowledge, master business skills, and lay a solid foundation for future work

In terms of style , be able to abide by rules and disciplines, unite colleagues, be pragmatic, optimistic and progressive, always maintain a rigorous and serious work attitude and meticulous work style, be diligent and hardworking, and bear no complaints. Carry forward the fine traditions of hardship, simplicity, thrift and hard work, and willingness to help others in life, always be honest, work diligently, live a hard-working and simple life, always keep in mind your responsibilities and obligations, be strict with yourself, and be strict with yourself at all times. We must work hard to complete the tasks assigned by our leaders.

With the deepening of port binding work and the expansion of new work content, it can be expected that our work will be more arduous, the requirements will be higher, and the knowledge we need to master will be higher and broader. To this end, I will work harder, study harder, strive to improve cultural quality and various work skills, and make due contributions.

In the future, I will devote myself to work with a new mental state, study hard, improve work efficiency, and become proficient in professional skills. Actively respond to the company's measures to strengthen management, abide by the company's rules and regulations, and do their job well.

Telecom Employee Work Report 2

I studied broadcasting in college. After graduation, I wanted to find a job in a television station, but the conditions there were too demanding. If your ability and qualifications are not up to par, of course you will not get a job at a TV station. After that, I wanted to be a radio announcer. I was confident in my voice quality, but I still wasn't qualified. Finally, I worked as a customer service staff in a telecommunications company.

The most important thing about telecom customer service personnel is that they do not have to meet directly with the customer's home, but work through the phone. My voice quality is maximized here.

Over the past year, with the correct leadership and care and help of the company’s party committee, we have learned the scientific outlook on development, followed the work ideas determined by the bureau’s party committee, taken service with a smile as our responsibility, and customer satisfaction as our purpose, based on our own duties and love. Be dedicated to your job and do a good job in customer service at the grassroots level of telecommunications in a down-to-earth manner. I now summarize my work throughout the year as follows:

1. Based on my job and dedicated to my job

As a customer service staff, I always insist that "it is not easy to do simple things well." . Take everything seriously at work, and whenever you encounter complicated and trivial matters, you always do it actively and hard; when colleagues encounter difficulties and need to take over the shift, you can give up your rest time without complaint, make a good work plan, and resolutely Obey the company's arrangements and devote yourself to work wholeheartedly.

2. Study diligently and keep pace with the times

Theory is the forerunner of action. As a customer service staff at the grassroots level of telecommunications, I deeply understand that theoretical study is not only a task, but also a responsibility and a state. Over the past year, I have persisted in studying diligently, working hard to improve my theoretical level, strengthen my thinking ability, focus on integrating theory with practice, and use practice to exercise myself.

1. Pay attention to integrating theory with practice. Using theory to guide and solve practice at work, the purpose of learning is then applied, and the ability to analyze and solve problems has been continuously improved with the guidance of theory, and the principle, systematicness, predictability and creativity in work have been enhanced. In the three years since I came to the company, I have focused on transforming theories into my own scientific thinking methods, into a correct grasp of practical work, into ideas and methods for guiding work, actively studying new situations, solving new problems, and finding new ways. Overcome conservative thinking, refrain from "empiricism", and expand your thinking.

2. Pay attention to overcoming the "lazy" nature of thinking. Adhere to theoretical study according to the system and plan. First of all, do not regard theoretical study as a "soft target" and extra burden, and consciously participate in the concentrated study of party classes every quarter; secondly, adhere to personal self-study according to your own study plan, carry forward the "nail" spirit, squeeze in time to learn, and correctly handle work and work. The contradiction between learning is not to neglect learning because of busy work, and not to relax learning because of heavy tasks.

In the future work, I will continue to carry forward the way I worked in the past. I will continue to work hard, maintain a good relationship with customers at work, and use the best service to solve problems. The customer's difficulties require me to use the best service to resolve the customer's problems.

This is what work is like. I love what I do. I already love my job very much. I will continue to work hard in my future work and make my best efforts for the development of the company! < /p>

Telecom Employee Work Report 3

In the blink of an eye, it has been five years since I came to work at China Telecom. Time flies and a new year is ushering in before we know it. In the past 2012, with the guidance and care of the company leaders, I successfully completed the corresponding work. At the same time, I learned a lot, worked hard to improve my shortcomings, and worked hard to make greater contributions to the company. . Now I would like to make a summary of the work in 2012, and also share some of my own thoughts. I would also like to ask all leaders and colleagues to give me advice if I have any questions.

As the saying goes: "The speed of a train depends entirely on the headband." I have many shortcomings both in terms of business ability and thinking. However, I have received correct guidance and help from department leaders and colleagues in my daily work, which has improved my work ability, clear direction, and correct attitude. Thus, a good foundation was laid for my development.

1. Work Report

In recent years, with the several divisions of Telecom, our bureau has gradually moved from monopoly to market. In the face of market competition, we have also realized that "service The true meaning of "is the lifeline". We continuously carry out the activities of "Establishing new trends in telecommunications and creating high-quality services" every year, which enables the majority of cadres and employees to firmly establish the awareness of serving users wholeheartedly, and also brings vitality to the enterprise. Through years of hard work, the construction of our bureau has a better foundation.

2. Work Thoughts

After five years of training, I have a deeper understanding of this job. Everyone has different understandings and feelings about work or career, and I am the same. For me, I usually grasp my own ideological context from two angles.

First of all, it is the mentality. To paraphrase Milu’s words, “mentality determines everything.” Only with the right attitude can we use the right methods, find the right direction, and achieve the right results. Specifically, my attitude towards work is to choose what I like. I have always believed that work should not be a task or a burden, but should be a kind of fun and enjoyment, and only if you become interested in it and fall in love with it completely With it, you can fully appreciate the joy. It can be said that only if you know how to enjoy your work can you know how to succeed, and you must not force yourself during this period. Secondly, there is the issue of ability, which can be divided into professional ability and basic ability. I will use a simple example to illustrate my understanding of this issue: for a camel, its professional abilities determine its ability to survive in the desert environment, while its basic abilities include adaptability, endurance, natural alertness, etc. Determines how long it can survive in the desert environment. Specific to people, professional ability determines your suitability for a certain job. Basic abilities include self-confidence, collaboration ability, ability to take responsibility, adventurous spirit, and development potential, etc., which will directly determine the vitality of the job. A person who is successful in career must be a person who can coordinate the development and operation of the two abilities well.

3. Work Goals

In the future work, we will take "service with a smile" as our responsibility, customer satisfaction as our purpose, be based on our duties, be dedicated to our work, and do a good job in a down-to-earth manner. Telecommunications basic installation work. In terms of style, we must abide by rules and disciplines, unite colleagues, be pragmatic, optimistic and progressive, always maintain a rigorous and serious work attitude and meticulous work style, be diligent and hardworking, and bear no complaints. Always keep your responsibilities and obligations in mind, be strict with yourself, and work hard to complete the tasks assigned by your leaders at all times. Although one year's work is coming to an end, learning and thinking have not stopped and cannot stop! I will live up to the leadership's care, help and careful guidance, work hard to improve myself in future work, and bravely face more challenges.

As a telecommunications bureau installation worker

we must actively devote ourselves to our work, seek adaptation in the research and exploration of new concepts, new ideas, and new methods, so that we can improve ourselves in all aspects and become better. Promote the development of the company well and strive for greater progress and the best development!

Finally, thank you again for your daily care and concern. I will definitely continue to work hard in my future work. , strive to achieve better results. I wish you all a happy New Year and smooth work, and I also wish that China Telecom’s business will prosper in the new year!

Telecom Employee Work Report 4

Time flies like water, and time flies by. From a new employee who just joined the telecommunications company, he felt fresh and curious about everything. In the blink of an eye, he has been working in telecommunications for two and a half years. How can the growth he has experienced during this period be summed up in just one piece of paper? Dao Ming. In the past year, with the care and support of the company leaders and colleagues, I have followed the principle of "obeying the leadership, studying hard, and working hard", always have high standards and strict requirements, and have completed my tasks well. Your job. Growth and shortcomings coexisted in this year, and we use this summary to position the past and look forward to the future.

1. Strengthen ideological and political learning and continuously improve one's own quality

Seriously study the Scientific Outlook on Development, regard learning as an important part of work and life, consolidate the theoretical foundation, and constantly learn from New knowledge, updated ideas, improve one's political level, and adhere to the scientific outlook on development to adapt to the objective requirements of social development and socioeconomic development. Since the 18th National Congress of the Communist Party of China, China Telecom has thoroughly implemented the central thinking of the 18th National Congress of the Communist Party of China, solidly promoted the Party’s mass line education and practice activities, and held the Party’s mass line education and practice activities within the company. On the occasion of the Third Plenary Session of the 18th Central Committee of the Communist Party of China, we must strictly follow the ideas of the conference and must unswervingly consolidate and develop the public ownership economy, adhere to the dominant position of public ownership, give play to the leading role of the state-owned economy, and continuously enhance the vitality, control and influence of the state-owned economy.

2. Study and work coexist

The ancients said: Live to learn. At work, we must implement this idea, learn at work, and grow while learning. Starting from January 2013, I obeyed the leadership’s arrangements and went to the Data Department of the Network Monitoring and Maintenance Center to study. During this study, the leadership gave me great support. This kind of off-the-job learning is a rare opportunity at work. The leadership gave me Such a great love, I must study hard. During this period, I established the concept of "whole process and entire network" for the data network, and was proficient in configuring data for users to achieve the ability to handle faults proficiently after returning to the monitoring department. At the end of March 2013, I returned to the monitoring department and immediately took on the duty of data major. No production accidents occurred during the duty period, and no user complaints occurred. The company was able to complete the data duty work independently and well. In November 2013, I got the opportunity to go to other places for ATM training. This training allowed me to better understand the various performances of Nortel equipment from hardware to software, and learned the commands commonly used by Nortel equipment when dealing with faults. and general troubleshooting ideas. So that you can better perform the job of data duty.

3. Work reflections and self-criticism

After a year of training, I have gained a deeper understanding of this job. Everyone has different understandings and feelings about work or career, and I am the same. For me, I usually grasp my thoughts from two angles.

The first is mentality. To paraphrase Milu's words, "Attitude determines everything." Only with the right attitude can we use the right methods, find the right direction, and achieve the right results. Specifically, my attitude towards work is to choose what I love and then do my best for what I love. I have always believed that work should not be a task or a burden, but should be a kind of fun and enjoyment. Only if you become interested in it and fall in love with it completely can you fully appreciate the happiness in it. I believe that I will find the joy of my work in the hard exploration and discovery of this business, and only then can I do my best for it without reservation. It can be said that only if you know how to enjoy your work can you know how to succeed, and you must not force yourself during this period.

Secondly, there is the issue of ability, which can be divided into professional ability and basic ability.

I can use a simple example to illustrate my understanding of this issue: for a camel, its professional abilities determine its ability to survive in the desert environment, while its basic abilities include adaptability, endurance, natural alertness, etc. , determines how long it can survive in the desert environment. Specific to people, professional ability determines your suitability for a certain job. Basic abilities, including self-confidence, collaboration ability, ability to take responsibility, adventurous spirit, and development potential, etc., will directly determine the job qualifications. vitality. A person who is successful in career must be a person who can coordinate the development and operation of the two abilities well.

During this year's work, I discovered my own shortcomings. Due to some personal reasons, I used more holidays, which caused some trouble to the department's shift schedule. Fortunately, the leader understood and did not correct me. I make reproaches. However, I will try my best to avoid this situation in the future. After all, I have just entered the workplace and the focus of my life is my career. I will definitely work hard and be proactive in facing the new year. As a party activist and a development target, I must always keep in mind the party's teachings, always restrain myself by the party members' code of conduct, constantly spur myself, constantly improve myself, and play a vanguard and exemplary role in the team. Actively move closer to the party organization and strive to become a member of the party organization in the new year.

Telecommunications Employee Work Report 5

Time flies by, and in a blink of an eye, ____ year is coming to an end. The past year has been under the guidance and care of the staff. Under the leadership and leadership, through my own efforts, I have achieved certain results in my work, but there are also many shortcomings. Looking back on the past year, I will summarize my work as follows:

I came to Telecom in March this year. When I first came to work, I was assigned to study at the Business Navigation Center. At that time, the Internet cafe installed Global Eye video surveillance. From then on, when I came into contact with network video surveillance, I developed a strong interest in his organization. Through the guidance of the masters, Through education and my own study, I now clearly understand its structure and composition.

While constantly improving and learning skills, I also participated in project management and control work. I have learned and worked with the master in the past, and I feel that engineering is not very difficult. However, when I do a project myself, , I realized that every bit of it cannot be explained clearly in one or two sentences. Take the project of video monitoring of timber inspection stations as an example. Although there are not many monitoring points and the technology is not complicated, to actually do it, it requires There are many things to consider. Preliminary on-site exploration, communication with customers, and coordination with the provincial company are all indispensable. For the same seemingly simple problem, there are many aspects to consider. What should be solved immediately? How to do it and what preparation work needs to be done need to be considered. After several months of preparation work, the inspection station project started this month. According to the current construction situation, it is going smoothly. The current question is how Communicate with the construction team to solve problems and difficulties encountered during the construction process, speed up the construction progress, and strive to complete the project within the specified time.

Summarizing the work, although there has been some improvement, there are still deficiencies in some aspects. For example, there are not many creative ideas, and some things are not done perfectly enough, which needs to be improved in future work. In the new year, I will work hard to correct the shortcomings of the past year and strive to bring my work efficiency and ability to a new level. Chapter 4: Telecom Employees’ Personal Work Summary Telecom Employees’ Personal Work Summary Telecom Employees’ Work Summary Example_Personal Work Summary Example_Work Summary Example_ Time flies and unknowingly ushered in a new year. As a telecommunications employee, I should do a good job this year. work summary. In the past 2008, I successfully completed the corresponding work with the care and help of the company leaders and colleagues. Now I will summarize the telecommunications work in 2008 as follows.

1. Front desk reception. From January to July 2008, I worked as a receptionist at the front desk. The receptionist was the first person to show the company's image. At work, I strictly followed the company's requirements and wore uniforms. I treated every visiting customer enthusiastically and guided them to the relevant offices, which provided convenience for the leaders. Provides convenience to customers. In the past year, we have received a total of about 1,000 users.

2. Conference reception.

1External meeting reception Participated in the reception of Chongqing Telecom’s provincial financial meeting, operation and maintenance department work meeting, human resources supervision training meeting, provincial g network operation department work meeting, and the operation analysis meeting held simultaneously by Linyi Branch and Heze Branch *** Waiting for large-scale meetings. In this kind of external meeting, the venue is strictly arranged according to high standards of meeting requirements. Actively coordinate hotel-related matters and provide good service during the meeting. In the process, I learned more about people, service, gifts and other related knowledge, and accumulated a lot of knowledge. experience. 2. Internal meeting management: Reasonably arrange meeting rooms according to the needs of each department to avoid meeting conflicts, and pay attention to relevant registration, hygiene of the meeting rooms, maintenance of public goods, and follow-up inspections to provide better services to the personnel of the department. In the past year, *** has arranged more than 500 internal meetings. 3. Video conference management: When convening a headquarters or provincial video conference, follow the notification requirements and open the video system on time half an hour in advance to ensure that the conference is connected on time. This year, there will be no meeting delay when convening county meetings

Make conference reservations in advance and call each terminal to ensure that each county can participate in the conference normally.

3. Expense reimbursement and contract entry. In this regard, we strictly follow the company's requirements and collect the reimbursement documents on Monday, sign them with the leader on Tuesday, enter them into the ERP system and complete the registration work. In the past year, more than 1,000 reimbursement documents have been entered. Entered more than 20 contracts.

4. Comprehensive affairs work. In July 2008, due to department personnel changes, I was transferred to the office to engage in public security inquiries, external document signing, labor unions, office supplies, canteen management, etc. Later, he took over the information collection and editing, meeting minutes, telecommunications window, administrative database management and other tasks. By the end of November, *** had received about 300 public security inquiries and handled them in strict accordance with company regulations with a warm attitude. Send and receive about 90 external documents so that they can be uploaded and distributed in a timely manner without delays or delays. Submit 20 pieces of information for 2 issues of Telecom Window. Register and store small fixed assets such as laptops and desktops. Contact the maintenance outlets in a timely manner for computer maintenance and repair. Strengthen communication with them and ask for backup machines to avoid delaying normal work.

5. Other work While completing my own job, I conscientiously completed random tasks assigned by the leadership and actively participated in various activities organized by the company. Assisted leadership colleagues in preparing for the first employee sports meeting and won the first place in the Linyi Telecom Integrity Speech Event. A person won the third prize in the Chongqing Telecom Integrity Speech Contest and is currently actively preparing for the program summary, selection, and performance of the 2008 art performance.

6. Shortcomings at work: Insufficient initiative at work and less communication with leaders. Insufficient consideration and meticulousness when encountering problems. The lack of writing skills and the failure to capture the company's information highlights in a timely manner during the information submission process resulted in low information quantity and quality, which affected the company's information ranking in the province.

7. Work Plan for 2009 1. Strengthen self-study and combine it with the actual situation of the General Department. Consider the details and closely follow the leadership's intentions. Coordinate internal and external relations and solve problems for the leaders. 2 Actively learn from the conference reception experience of other units, hotels, etc. to improve the reception level and enhance the company's image. 3. Do a good job in trade union work, launch meaningful activities, strengthen communication and exchanges, and continue the "trade union sending warmth" activity.

4. Strengthen canteen management, conduct market research, and increase cost control to create a warm, comfortable, and low-price dining environment. 2008 is about to pass, and 2009, full of challenges and opportunities, is coming. In the new year, I will sum up my experience, make a work plan, overcome shortcomings, strengthen learning, and contribute my own modest efforts to the development and growth of the company.

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