How to deal with customers’ bargaining?

The ways to deal with customers' bargaining are

1. Negotiate value first, then price

2. There is no most expensive, only more expensive, after all, it is not expensive.

3. You get what you pay for is the last word

4. Don’t compare prices between apples and pears

5. Divide the price by the service life Let’s look at it later

6. Synchronize the amount of service content with the price

7. Convert the price into something that customers often consume for comparison.

①Sales Skills

This is an era where sales are the key to winning. Sales has greatly exceeded the meaning of the original profession, and has become a way of life, a life philosophy that runs through and penetrates into various activities. Being able to win customers through sales is survival, and letting customers follow you is development.

The tactics that can be used in sales are also ever-changing, but "psychological tactics" are the most fundamental force hidden behind all tactics. Everyone wants to win huge financial resources in this cruel sales war, but not everyone can truly understand business strategy.

Sales are very common in daily life, and everyone has a clear picture of sales in their mind. Selling is the process of introducing the benefits offered by products to meet the specific needs of customers.

Of course, goods include tangible goods and intangible services. Meeting the specific needs of customers means that the specific desires of customers are satisfied, or the specific problems of customers are solved. The only way to satisfy customers is through the special benefits provided by the product. That is, a transaction meets everyone's unique needs.

②Five Golden Rules

I believe that if the customer asks too many questions, the sale cannot be completed. There are also some sales staff who cannot handle customer questions well, resulting in failure to close the deal. The following is These are the five golden rules of sales skills training that I have summarized. I hope it will be helpful to you.

1. When you cannot understand the real problem of the customer, try to let the customer speak

Ask more questions, with a curious attitude, use the spirit of inquiring, let the customer ask more questions Complain, ask questions, and understand your customers’ true needs.

2. Agree with the customer's feelings

When the customer has finished speaking, do not answer the question directly, but avoid it emotionally, such as "I feel you".

This can reduce the customer's alertness and make the customer feel that you are on the same front as him.

3. Grasp the key issues and ask the customer to elaborate

"Restate" the customer's specific objections, understand the customer's needs in detail, and ask the customer to explain the reasons in as much detail as possible on the key issues.

4. Confirm the customer's question and answer the customer's question repeatedly

What you have to do is to repeat what you heard. This is called following first, understanding and following the customer and mutually agreeing with yourself. This is the channel for the final transaction, because by doing so you can understand whether your customers know the benefits of your product, which lays the foundation for you to guide your customers to final success.

5. Let customers understand the real motivation behind their objections

When the customer sees the motivation behind it, sales can start from here, think of and state the value that the customer needs, then The barriers between each other will be eliminated, and only in this way can a true relationship of mutual trust be established with customers.