5 articles on property annual work plan

The work plan itself is a framework. Only by placing the work within the framework can we comprehensively consider, analyze and evaluate all aspects, and set up response plans for possible situations or problems. The following is the property annual work plan that I compiled. I hope it can be provided for everyone’s reference and reference.

Property annual work plan 1

1. Long-term environmental plan for the company

1. Develop a monthly work plan for greening and cleaning .

2. The company's environmental management department will regularly or irregularly inspect and guide the quality of the greening and cleaning work of the management office every week.

3. Develop a monthly work plan based on the greening situation in the office building/branch/institute.

4. Organize greening personnel to carry out various tree shaping and pruning work in each community.

5. Take measures to cut off the tops of tall and dangerous trees and take safety precautions for greening.

6. Enhance the disaster prevention and resilience of community greening. Further enhance the awareness of crisis management, prevent and respond to natural disasters such as drought, typhoons, and ice in advance, and ensure that materials and measures are in place to maintain the safety of life and property in the community and ensure a good green landscape.

7. According to the requirements of the relevant functional departments of the municipal government, regularly carry out the "four pests" disinfecting work in important public places and surrounding green spaces to meet the standards of the health and epidemic prevention departments.

8. During the greening maintenance period, the basic principle of "prevention first, comprehensive management" shall be implemented, preventive measures and comprehensive management shall be implemented according to the occurrence patterns of pests and diseases, create a good environment conducive to the growth of flowers and trees, and improve the quality of flowers and trees. resistance to pests and diseases.

9. The director of the management office analyzes the monthly summary of public environmental records and handles existing problems in a timely manner.

2. Short-term arrangements for the public environment

1. Understand the configuration of green plant species in office buildings and parks in the shortest time and fastest way, and formulate daily plans and weekly greening maintenance plans plan.

2. Understand the scope and characteristics of cleaning work in office buildings and parks, and set different cleaning worker hours.

3. Conduct unified cleaning of office building corridors, floors, parking lots, bathrooms and other public areas. The elevator should be cleaned uniformly with special elevator cleaner, and then use elevator brightener to keep the elevator bright, clean and stain-free.

4. Clean the dead corners of office buildings and parks uniformly, and remove stains on floors and floors.

5. Clean the different facilities in the bathroom, including wiping wash basins, faucets, countertops, mirrors, exhaust fans, etc.; mop the floor with a dry mop to keep it dry and clean; wipe doors, windows, window sills, corners, etc. Clean the ceiling and other areas in a timely manner; spray an appropriate amount of air freshener every day to keep the air in the bathroom fresh and odor-free.

6. Greening maintenance personnel inspect green spaces every day and keep records of greening inspections. Fill in daily greening maintenance work records.

7. Greening maintenance personnel inspect potted plants in the office building every day to keep the leaves clean and free of dust, the pots free of debris, and the pot soil moist.

8. Weeds should be removed from green belts and lawns once a week to ensure that there are no obvious weeds.

9. Fertilization, pest control and pruning should be carried out according to the following requirements:

①Pesticide: Inspect the green space every day, and if there are any pests, they should be disinfected and controlled in time.

②Pruning: Prune once a month, with key sections pruned first, and remove dead branches once a week to keep green plants neat and beautiful.

③ Fertilization: Increase fertilization for newly planted plants to ensure good growth.

Property annual work plan 2

1. Improve ideological understanding and strengthen organizational management

Since its reconstruction, our school has always attached great importance to campus greening and taste construction, especially Attaching great importance to campus greening management, the general affairs director is responsible for guiding inspection work and strengthening management.

Effectively ensure that greening work is carried out solidly and effectively, and strive to achieve perfection in campus greening.

2. Strengthen campus greening and beautify the campus landscape

When our school was renovated, we carried out a greening layout. There are lawns, green belts on the ground, and wisterias in the corridors, making the entire campus spring-like. There are green grass, flowers in summer, fruits in autumn, green leaves in winter, flowers in three seasons and evergreen in all seasons. This year our school will also adjust the greening layout, check for leaks and fill gaps, and add flowers, plants and trees to make the campus full of vitality and spring everywhere!

3. Strengthen regular education and strengthen greening awareness.

One of the regular education in our school is to educate students to care for flowers and plants, not to trample on lawns, not to damage flowers and plants, water frequently and fertilize more. Every year on Arbor Day, our school carries out a school-wide campaign to care for seedlings and protect greenery. It is intended to call on all teachers and students to care for flowers and plants, cherish green, and enhance the environmental awareness of teachers and students. Our school also actively uses speeches under the national flag, bulletin boards, blackboard newspapers, theme class and team meetings, etc. to educate students, establish the awareness of caring for flowers and plants, cherish green, and create a campus atmosphere where everyone cares, supports, and participates in greening. Our school has designated the second week of the new semester as campus greening publicity week, and the second week of March as campus greening activity week to increase greening publicity and activities, so that greening awareness can be deeply rooted in people's hearts and implemented in action, and strive to Make sure that everyone on campus loves greening, that there is green everywhere, and there is a landscape at every step.

4. Strengthen greening maintenance and management and put measures in place.

The school invests 50,000 yuan every year for greening maintenance and upkeep. The specific greening work is as follows:

1. From February to March, the existing flowers, plants and trees on the campus will be pruned, diseased, dead, withered and branches will be removed, and the dead flowers, plants and trees will be replanted.

In February and April, transplant the flowers, plants and trees involved in the infrastructure, and fertilize all the flowers, plants and trees once.

3. Carry out pest control on all flowers, plants and trees on campus from May to June.

4. Carry out normal maintenance and care on all flowers, plants and trees on campus from July to October, and conduct the second pest control on all flowers, plants and trees in September.

In May and November, fertilize all the flowers, plants and trees on campus.

In June and December, all flowers, plants and trees on campus will be pruned and pruned to ensure the safe overwintering of flowers, plants and trees.

Property annual work plan 3

1. Strengthen the long-term management of community sanitation and promote the continuous improvement of the overall level of environmental sanitation

1. Strengthen the environmental management of community residents Supervision and inspection of sanitation, focusing on cleaning up messy piles and clearing out sanitation dead spots,

2. Strictly rectify random postings and illegal small advertisements, adopt the method of all-in-one and centralized action, and deal with buildings, courtyards, small buildings within the jurisdiction Clean up and rectify the random postings on the rolling shutter doors of streets, alleys, etc. Establish a long-term mechanism that requires community cleaners to clean up every area they find during cleaning and conduct regular inspections. Strengthen publicity and encourage residents to report random posters to communities and urban management. Efforts will be made to create a civilized and tidy living environment for the general public, and the work of cleaning up messy pasting will be in-depth.

3. Organize and carry out Patriotic Health Month activities. April is the National Patriotic Health Month. The mission and purpose of the patriotic health campaign are: "Eliminate the four pests, pay attention to hygiene, eliminate diseases, inspire spirits, change customs, and transform the country." The community will actively cooperate to consolidate various health achievements and improve people's health. Improve the living environment, improve hygiene awareness, prevent the outbreak of various infectious diseases, improve food hygiene, drinking water hygiene, clean up and eliminate "four pests" activities, prevent insect-borne diseases, and improve the health awareness of the people.

4. Persist in increasing the intensity of pest eradication and disease prevention, strive to expand the coverage of "four pests" prevention and control, and effectively reduce the density of "four pests" in the entire jurisdiction. Organize and carry out unified actions to eliminate the "four pests" throughout the jurisdiction. Mobilize the whole society to participate, organize and carry out the "four pests" campaigns in spring and autumn, as well as special campaigns such as summer pest eradication, autumn mosquito eradication, winter fly and cockroach eradication weeks, etc., to comprehensively control the peak seasons of the "four pests" breeding and activities.

At the same time, we will increase the intensity of disinfection in public places, organize voluntary disinfection teams to regularly carry out daily work to eliminate the "four pests" in road green belts, reserved land, and land to be built, strictly control the density of the "four pests", and prevent The occurrence and prevalence of vector-borne infectious diseases in our jurisdiction.

5. Carry out extensive community health publicity and education activities, strive to improve residents’ health awareness and health quality, and widely publicize patriotic health work by setting up patriotic health publicity columns, distributing promotional materials, and publishing special pages. Improve and enrich patriotic health content, report work information to superiors in a timely manner, and provide consulting and other services; actively advocate scientific, civilized, healthy lifestyles and civilized health behaviors.

2. Extensively carry out environmental protection publicity and improve residents’ environmental awareness

The creation of “green and environmentally friendly communities” is a task to create a comfortable living environment for residents in the jurisdiction, and it is also a Each specific transactional work requires the joint participation of the jurisdiction units and community residents, and the joint maintenance of all community members. To this end, the community will actively cooperate with the district and street environmental protection, health, and urban management departments to strengthen inspection and supervision of the environmental protection work of units within the jurisdiction. In order to guide the civilized lifestyle of the majority of community residents, we encourage the majority of community residents to use environmentally friendly, pollution-free products and choose a green lifestyle. We advocate the use of energy-saving lamps in various residential areas and dormitory corridors in the community, and the use of energy-saving faucets in public places. wait.

3. Vigorously carry out community greening work

Community greening work is an important part of environmental protection. The community will attach great importance to community greening work. Supervise each community to equip professional technicians and equip them with relevant tools. Mobilize community residents to work together to carefully manage trees, flowers and plants in the community, so that the green coverage rate of the community reaches more than 30%. Continuously improve the level of creating "green communities".

Property annual work plan 4

1. Establish an online communication channel for the customer service center.

Nowadays, more and more customers like to inquire and exchange information online. Setting up the telephone number and email address of the customer service center under the website of the logistics company will help to communicate with customers conveniently, meet customer needs, and improve service quality.

2. Establish a customer service platform

(1) Establish a customer supervision committee. The Customer Supervision Committee is established by the Board of Supervisors and the Owners Committee. Exercise or have the obligation to exercise the supervision function of logistics services.

(2) Establish a quality inspection system. Change the internal quality internal audit of the property to a cross-internal audit of each center (this work can also be performed by the human resources department). .

(3) Provide good customer service front desk service.

1. Customer reception. Coordinate customer reception and problem feedback.

2. Service and information delivery. This includes vertical implementation from customers to the head office, horizontal implementation of information transfer and exchange within properties, between the customer service center and various centers, between the customer service center and relevant departments within the school, etc., as well as other information consultation.

3. Tracking and return visits for related logistics services.

4. 24-hour service hotline.

(4) Coordinate and handle customer complaints.

(5) Carry out customer reception day activities and proactively collect and process customer opinions.

(6) Create customer files. Including family area, teaching area, and student community.

(7) Provide service exchanges such as suggestion boxes, blackboard and blackboard newspapers, and warm reminders.

3. Continue to do a good job in ISO quality inspection management, office work and customer service of the property management center, and continue to do a good job in effective maintenance customer service with the energy center.

4. Institutional Construction

(1) Establish the Customer Service Center of the Logistics Corporation.

Currently, the Customer Service Department is affiliated to the Energy Center, and its office is in the Property Management Center. Its main function of servicing the property system can be extended and effective. However, the extension of customer service can be expanded to the scope of the head office to provide institutional support for the logistics service industry of our school to become bigger and stronger.

Establish a customer service center under the head office to facilitate comprehensive coordination of services.

(2) Staffing of at least two people.

To do a good job in customer service, it is not enough to have only one manager. We must change the abnormal state of having only one person in the customer service department. College students come and go. The human resources should be no less than two people, and the staff should have a bachelor's degree, which is conducive to the establishment and stable operation of the customer service organization framework, changes the current situation of focusing on one thing and losing the other, and facilitates the gradual establishment of standards and improvement of customer service work.

Property annual work plan 5

1. Standardize behavior, strengthen internal management, and improve the quality of its own construction.

1. Employees in the management office should dress uniformly and sign up for work.

2. Operate residents and customer services in accordance with the center's requirements and procedures, and implement work procedures such as being polite, resolving conflicts, serving with a smile, and giving timely praise.

3. Employees must come to and from get off work on time, take attendance checks, and request for leave must be approved by the team and supervisor.

4. Employees have a clear division of labor, implement the work content to each person, and are familiar with job responsibilities, work standards, and work procedures.

2. Standardized services

1. Carefully write down various work logs with clear documents and records.

2. Established a cleaning and maintenance daily inspection list and implemented a work record book.

3. The customer service team holds a weekly meeting every Tuesday afternoon. Based on the employees' work reports, they summarize, comment and summarize the work tasks completed in the previous stage, while assigning new work tasks and publicizing the center's regular meetings. stipulate, make clear requirements, report to the supervisor in a timely manner, and request work instructions.

4. Conduct monthly statistics on calls and visits from residents. A total of 2,385 calls and visits were received, including 155 residents' consultations, 43 opinions and suggestions, 69 residents' complaints, 752 office repairs, 740 home repairs, 26 other services, and 23 praises.

5. 4,571 community ID access cards, 380 car cards, and non-motor vehicle cards were issued.

6. Establish a complete file management system, collect various types of information and other documents and archive them completely, with a search directory, totaling 23 boxes. At the same time, electronic management has been initially implemented, and various announcements, notices, reports, property fees, and owner information materials have been simultaneously established and electronic files can be accessed at any time.

3. House management is in-depth and meticulous

Timely handle repairs at home and in public areas. In half a year, the number of home repair services was as high as 740 and in public areas 752. , the community has a large amount of maintenance and a small number of technical personnel, which requires maintenance workers to be comprehensive in skills, and they must also lead night shift maintenance work and Beiyuan day and night maintenance tasks. Maintenance staff always work silently, never complain, and never care about personal gains and losses. Our master Zhang Liyong always carries a ladder with one hand and rides a bicycle with the other. From one house to another, he always smiles warmly and carefully explains and publicizes maintenance knowledge.

Master Wang Xuelin "violated the rules" time and time again by cooperating with the owner to buy materials (we generally require the owner to prepare materials by himself), riding a battery car to the building materials market to find matching materials, and never applied for travel expenses and labor fees. In the busy maintenance work, I am responsible for part of the maintenance work of Beiyuan, and every time I run in a hurry. The busy figure of the maintenance masters has moved me countless times. They are always on call for all major maintenance and night maintenance. I would like to thank them for their dedication to their posts without regrets and their hard work sincerely and persistently.

4. House management and maintenance

1. For houses that are being renovated, we strictly follow the house decoration regulations, urge the household owners to carry out decoration in accordance with the regulations, and implement ab cards for decoration applications and decoration personnel. management to prevent violations from occurring.

2. When there are leaks in the houses of renovated owners in the community, the management office adopts several methods to help the residents solve their problems. On the one hand, the school will make a report for centralized processing, on the other hand, it will be reported to the school construction center, and on the other hand, it will actively Contact the construction unit. Carry out repairs according to the problems reported by residents.

5. Establish a maintenance and inspection system for daily facility maintenance

Carry out maintenance on daily facilities and equipment in the public area, and promptly notify the technicians of the elevator and access control companies for maintenance and repair. Supervise and supervise the comprehensive overhaul of street lights in the community, timely inspection, repair and elimination of safety hazards in the water supply and power supply system, and timely report to the school preparations for problems such as toilet drying in public areas of the community.

6. Standardize the cleaning service process to meet the requirements of cleanliness and comfort.

Supervise and guide the cleaning work of the community, formulate standard operation supervision procedures, implement the zone responsibility system, appoint people, positions, and work contents, and conduct weekly inspections to effectively mobilize their enthusiasm and promote internal harmonious competition. Improve community environmental quality.

7. Greening work. Domestic waste is collected daily, and decoration waste is cleaned up once a week. The landscaping work insists on pruning the trees in the community, replanting seedlings, removing diseases and pests, fertilizing and watering the trees in the community every month. At present, the trees are growing well, ensuring the quality of greening maintenance in the community.

8. Unite and cooperate in publicity and cultural work, make progress together, carry out criticism and self-criticism, create a harmonious, civilized, united and innovative team, improve the quality of property services, publicize the work of the property and the center's Service concept: ensure smooth communication channels, adhere to correct service concepts (reasonable and unreasonable), and provide owners with safety knowledge, health knowledge, weather forecasts, warm reminders, etc. in a timely manner. Won the owners' understanding and support for property management work.

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