Little knowledge of quality

1. How to do a good job in quality management

The company should have a perfect quality management training and management education system. The personal quality of the company's quality management personnel as a factor affecting the quality management system, we should solve it, and how to solve it? We should train the quality management personnel in certain quality knowledge.

while carrying out quality management, the company should promote the combination of corporate culture, which is the spiritual product of the company, and we should combine it to shape employees' positive working attitude and relaxed working mood. The company should carry out quality education while combining with it. Under this condition, we can slowly give employees a more comfortable working environment. You can also do a good job in human resources. Summarized the trilogy of quality management:

Step 1: Cultivate three consciousnesses

As quality training, the most talked about is what is quality and how to do it well. In fact, it is a simple sentence: quality = conscience+responsibility, so that trainees are easy to remember and understand. Sometimes employees themselves will ask, I took the company's money and didn't do a good job, is it right for my conscience?

if you do something you didn't do well, which causes great losses to the company and makes your conscience worse, the production and quality inspection personnel will also ask questions. With this awareness and proper guidance, this quality reason is not difficult to control. As long as you have a little sense of responsibility, this quality accident will not happen. There are three kinds of consciousness to cultivate employees' quality:

First, the consciousness of self-inspection. The quality of products is made, not tested. The secret of production quality control is: let everyone make their own products. Employees are required to conduct self-inspection on the products they produce, and only the products they think are qualified can flow to the next working procedure or workshop. The unqualified products found in self-inspection should be identified by themselves and placed separately.

the second is mutual inspection consciousness. For the products flowing from the previous process or workshop, employees must not look at them at all, but suddenly pull down and do it. Only after inspection can they be produced, and timely feedback should be given to the quality problems found in the previous process or workshop. Resolutely do not make defective products, do not accept defective products, and do not pass defective products.

the third is the consciousness of special inspection. After doing self-inspection and mutual inspection, the production supervisor can instill in the full-time inspectors that employees are doing self-inspection and special inspection while producing. As full-time inspectors, they should have a strong sense of quality control. If the full-time inspector is a subordinate of your department, it is better to communicate; If he is not a member of your department, he will also accept your teaching!

the second step: follow the process control

in management, everyone likes the result. Therefore, when many friends talk to me about management, the most common sentence is: no matter whether it is a white cat or a black cat, catching a mouse is a good cat. If there is no process, where is the result? Teacher Tan thinks that only by following closely the process control can the quality be controlled.

Step 3: Add two more weapons

Quality control in the production process is either rising or falling. If we want to achieve "long-term stability" in quality management, managers must carry two weapons with them: "open knife" and "hidden arrow". The first weapon is "Ming Dao"-"Three Analyses and Three Don't Pass" activity. As the saying goes, a knife is easy to hide, but it also depends on who is using it and what kind of knife it is.

at the morning production meeting every day, we should analyze the quality problems that appeared and encountered in yesterday's production, and deeply analyze the harmfulness of these quality problems, so that everyone can fully realize that once the unqualified products leave the factory, they will not only have a huge negative impact on the enterprise, but also harm the interests of users. Then, we should analyze the reasons for these qualities, trace them back layer by layer, clarify the quality responsibility and find out the loopholes.

The second weapon is the "stab in the back"-the personnel quality awareness test method. As the saying goes, an arrow in the back is hard to prevent. Without this "arrow in the back" in quality control, how can employees be prevented from being careless? The implementation process of the personnel quality awareness test method is as follows: managers look for some unqualified products with inconspicuous quality defects from time to time.

"Quality is the life of an enterprise", which is a conclusion concluded by many enterprises with experience or lessons, and everyone is convinced. The general meaning of this sentence is: if the product quality is not good, it will eventually be rejected by consumers and eliminated by the market. If the enterprise products cannot be sold, the enterprise will close down. Therefore, good quality is the life and death of the enterprise, which is the life of the enterprise. I hope I can help you!

2. How to achieve good quality

This can be referred to as: how to do a good job in quality management 1. Evolution of quality control 1. Operator control stage: the quality of products is controlled by the operator alone.

2. Team leader control stage: the team leader is responsible for the product quality control of the whole team. 3. Inspector control stage: set up full-time quality inspectors to be responsible for product quality control.

4. Statistical control stage: Using statistical methods to control product quality is a major breakthrough in quality control technology and creates a new situation in quality control. 5. Total Quality Management (TQC): Quality control in the whole process.

6. total quality management (CWQC): total quality control, total participation. Second, the quality inspection method 1. Full inspection: an inspection method that all the products or materials submitted for inspection are inspected without omission.

it is suitable for the following situations: ① small batch, simple inspection and low cost; ② The product must be qualified; (3) if there is a small amount of unqualified products, it may lead to a fatal impact on the products. 2. Sampling inspection: It is a typical statistical inference to select some individuals from all individuals of a batch of products for inspection and judge whether the whole batch of products is qualified according to the inspection results of the samples.

① It is applicable to the following situations: a. Destructive tests are required for product performance inspection; B. The batch is too large to be inspected in full; C. It needs a long inspection time and a high inspection cost; D. a certain degree of defective products are allowed. ② Relevant terms in sampling inspection: a. Inspection lot: the same products are gathered together as sampling inspection objects; Generally speaking, a production batch is an inspection lot.

one production batch can be divided into several inspection lots, but one inspection lot cannot contain multiple production batches, and inspection lots cannot be combined at will. B. Batch number: the number of units contained in the batch; C. Sampling number: the number of products extracted from the batch; D unqualified judgment number (re): the abbreviation of reject means rejection; E. Qualified decision number (AC): the abbreviation of accept is received; F. Qualified Quality Level (AQL): short for Acceptable Quality Level.

in layman's terms, it is the acceptable rate of nonconforming products. 3. Determination of sampling scheme: The sampling scheme adopted by our factory is designed according to the national standard GB2828 "Sampling Procedure and Sampling Table for Batch Inspection and Counting".

The specific application steps are as follows: ① Determine the product quality judgment standard; ② Select the inspection level: the general inspection level is divided into I, II and III; The special inspection level is divided into S-1, S-2, S-3 and S-4. In general, the general level II is adopted. ③ Selection of Qualified Quality Level (AQL):AQL is the main basis for selecting the sampling scheme, which should be agreed by the producer and the user.

④ determine the sample size code, that is, the number of samples. ⑤ Select the sampling scheme type: such as a normal sampling scheme, a strict sampling scheme or a multiple sampling scheme.

⑥ Look up the table to determine the qualified judgment number (AC) and unqualified judgment number (Re). Iii. inspection operation control 1. IQC is the primary control point for the factory to prevent unqualified materials from entering the production process.

(Ining Quality Control) ① incoming inspection items and methods: a appearance: generally, it is verified by visual inspection, hand feeling and comparison samples; B size: generally verified by calipers, micrometers and other measuring tools; C characteristics: such as physical, chemical and mechanical characteristics, are generally verified by testing instruments and specific methods. ② Inspection method of incoming materials: A full inspection, B sampling inspection ③ Treatment of inspection results: A receiving; B rejection (i.e. return); C concession reception; D Full inspection (picking out unqualified products for return) E Re-inspection after rework ④ Standards: Technical Standards for Raw Materials and Outsourcing Parts, Incoming Inspection and Test Control Procedures, Physical and Chemical Inspection Regulations, etc.

2. production process inspection (IPQC): generally speaking, it refers to the quality control of production activities in each stage from material warehousing to finished product warehousing, that is, Inprocess Quality Control. Compared with the quality inspection at this stage, it is called FQC(Final Quality Control).

① the methods of process inspection mainly include: a. the combination of first article self-inspection, mutual inspection and special inspection; B. Process control is combined with sampling inspection and inspection; C. multi-process centralized inspection; D, carrying out inspection step by step; E. product inspection after completion; F. combination of sampling and full inspection; ② process quality control (IPQC): it is a patrol inspection of the production process. A. first article inspection; B. material checking; C. Patrol inspection: ensure proper patrol inspection time and frequency, and conduct inspection in strict accordance with inspection standards or work instructions.

including the inspection of product quality, process regulations, machine operation parameters, material placement, identification, environment, etc. D inspection records shall be truthfully filled in. ③ Process product quality inspection (FQC): it is aimed at the quality verification of products after completion to determine whether this batch of products can flow into the next working procedure, which belongs to fixed-point inspection or acceptance inspection.

a. inspection items: appearance, size, physical and chemical characteristics, etc. B. Inspection method: sampling inspection is generally adopted; C. unqualified handling; D. recording; ④ Standards: Work Instruction, Process Inspection Standard, Process Inspection and Test Procedure, etc. 3. Final inspection control: that is, finished product delivery inspection.

(Outgoing Q.C) 4. Feedback and handling of abnormal quality: ① If it can be judged by yourself, directly notify the operator or workshop for immediate handling; (2) you can't judge, then hold a bad sample to the supervisor for confirmation, and then notify the correction or treatment; (3) should truthfully record the abnormal situation; (4) to confirm the corrective or improvement measures, and track the treatment effect; ⑤ The inspection of semi-finished products and finished products should be clearly marked, and the relevant departments should be supervised to store them in isolation. 5. Quality record: provide objective evidence for the completed quality operation activities and results.

it must be accurate, timely, legible and complete, and stamped with the inspection seal or signature. What's more, it should be sorted and filed in time and stored in a suitable environment.

iv. introduction of statistical technology (see the guide to the application of statistical technology) 1. hierarchical method: it is the most basic tool for management by using statistical methods, and its purpose is to classify and count disorderly data. 2. Questionnaire: Questionnaire is often used to collect data in quality management activities.

such as non-conforming items questionnaire, unqualified reason questionnaire, etc. 3. Pareto diagram: an effective method to find out the main problems affecting product quality, which is made according to the principle of "key minority and secondary majority" (that is, the 28 th principle).

Pareto diagram has two vertical coordinates, one horizontal coordinate and several straight lines.

3. Little knowledge of morality

Morality is the sum total of behavioral norms that adjust the relationship between people and between individuals and society.

Morality relies on public opinion and personal inner beliefs to play and maintain its social role. Morality has historical inheritance in the process of development.

as a social superstructure and social ideology, morality is determined by the social and economic foundation. Morality has distinct class nature in class society.

professional ethics is the sum of the code of conduct that people abide by within a certain range of professional activities. Professional ethics is not only the behavior requirement of employees in professional activities, but also the moral responsibility and obligation of stupid industries to society.

professional activities are passed down from generation to generation to form the continuity of professional ethics. Socialist professional ethics is a code of conduct that every worker must follow in his professional activities.

the basic principle of socialist professional ethics is collectivism. The core of socialist professional ethics serves the people wholeheartedly.

following the socialist professional ethics depends on the conscious efforts of employees. Due to the coexistence of various economic components, socialist professional ethics shows hierarchy.

people from all walks of life must treat people according to the requirements of professional ethics, and establish a fashion that everyone is for me and I am for everyone. Under socialist conditions, individual interests and collective interests are basically the same.

when there is a contradiction between the collective interest and the individual interest, the individual interest should be subordinate to the collective interest. In professional life, the key to improve the basic quality of the staff is to strengthen the construction of professional ethics.

the so-called professional responsibility refers to the social responsibilities and obligations that individuals who engage in a certain occupation bear to the society, the collective and the clients. Professional discipline is a code of conduct that people who engage in a certain profession within a specific professional activity must abide by.

Three aspects of professional discipline: labor discipline, financial discipline and mass discipline. Anyone who wants to do a good job is always inseparable from professional ethics and discipline.

Loyalty and love for their duties are the basic requirements of socialist countries for every employee. The professional difference of socialism is only the division of labor, and there is no distinction between high and low.

The basic requirements of being loyal to and loving one's duties are: overcoming professional prejudice and establishing a correct concept of job selection; Faithfully perform their duties and conscientiously do their jobs; Treat your job with a master's attitude and establish a sense of professionalism and responsibility; Oppose dereliction of duty. The correct way to choose a career is to coordinate and combine the needs of society and the country, the actual conditions of individuals and the ideals of individuals.

the basic requirements of enthusiastic service and civilized production: correct service attitude; Production should be standardized; Safeguard the interests of consumers and solve problems for the people. Paying attention to quality is the bounden duty and obligation that every practitioner must bear to the society and the people, and it is the requirement of abiding by professional ethics.

the basic requirements of paying attention to quality and reputation: establishing the concept of quality first; Advocate honest labor and strictly control quality; Study hard professional knowledge and skills, and constantly improve product quality and service quality. Vocational skills can also be called vocational ability, which is the ability and means for people to carry out professional activities and fulfill their professional responsibilities.

abiding by discipline and law means that every professional worker must abide by professional discipline and laws and regulations related to professional activities. Laws and regulations related to professional discipline and professional activities are the basic guarantee for normal professional activities.

employees should establish a sense of competition in their professional activities, and have the ability to work hard, never be complacent, dare to take the lead, and dare to be the first, which embodies the initiative and courage to compete. Strengthening the sense of competition is conducive to personal progress.

the root of socialist competition and capitalist competition