Speak like a master

Speech is very important in any situation. Due to reasons such as personality, environment, position, etc., many people do not know how to speak in public and lack opportunities for exercise. However, they have to speak at certain times, causing many people to distress. If you want to continuously improve your speaking ability, the most reliable way is to be fully prepared, seize every rare and precious opportunity to speak in public, and strive to improve a little more once you speak, and strengthen your confidence once you speak. Over time, quantitative changes have gradually transformed into qualitative changes, and the problems of being afraid, unable to speak, and speaking poorly in public have been gradually solved.

How to prepare? Familiar with the rules of speech, understand and master the ideas of speech in various situations, know how to say and what to say, and then practice bravely, verify, reflect, and finally master and apply the rules in practice. As the saying goes, "If you have food in your hands, you will not have it in your heart." "Panic", it is not difficult to speak in public if you master the ideas of your speech. Let me share with you how to speak in seven common work situations.

1. Release the psychology

The key to controlling progress: 1. Reduce demands, do not overestimate expectations, allow mistakes, accept imperfections, and maintain a normal mind; improve confidence: fully Prepare (if you want to be beautiful in front of others, you have to go through vicissitudes behind the scenes). Doing the above two things well can effectively overcome the nervousness of speaking in public. A classmate of mine once said that if you have the courage to speak and do things with leaders, even if you do a few things right, it is worth it. When preparing, you must make good use of the three words "write, memorize, and speak". Write out the prepared manuscript word for word and sentence by sentence. This can clarify your ideas, memorize the key content of the entire manuscript and the outline of the speech. Through a lot of practice, you can convert written language into spoken language. , striving to express a more live, vivid and natural expression. Let’s talk about four more techniques for physical control of progress: 1. Practice the first few sentences of the opening; 2. Deep breathing method; 3. Transfer method, to remove yourself from tension in some way; 4. Physical control method; Let yourself use up all your strength and vent it, such as clenching your hands, gritting your teeth, push-ups, raising your legs, boxing, etc. Bernard Shaw changed from a young man with low self-esteem and timidity to an outstanding speaker. His core secret is: stubbornness , keep making a fool of yourself until you become proficient. When you experience tension enough times, you will naturally get used to making peace with it.

2. Speech at a meeting

There is a "universal formula" for speaking at a meeting, which involves asking questions, setting the stage, being polite and polite, and it can also help you control your nervousness, such as : "Hello everyone, I am ** from ** unit. After listening to everyone's speeches just now, I was very inspired. Especially after hearing the ** viewpoints put forward by **, I felt deeply. Now let me talk about my own views." Point of view, express one's own ideas, ask, why do I say this; argument, provide evidence to prove the point of view, summary: repeat the point of view, echo the beginning. The most important thing here is the opinion. The shorter the opinion, the better, and the more concise the better. It is best to use famous quotes, classic poems, Internet quotes, etc. to bring persuasiveness. Theory, use the golden three-point theory, don't divide it into too many paragraphs, three points are enough. It is recorded in "Historical Records. Book of Laws" that the number begins with one, ends with ten, and ends with three. "Tao Te Ching" records that there are two in one life, two beget three, and three beget all things.

For the beginning of a speech at a temporary meeting, use "Hao Ken Qian" well. Let's talk about "Ken" here. It means affirmation of others' speeches, affirmation of others' novel viewpoints, affirmation of others' clear thinking, affirmation of others' rich content and affirmation. Others speak vividly.

When hosting a meeting, make good use of the "key discussion". The opening statement tells the importance of the meeting (key), introduces the people participating in the meeting and invites relevant people to speak.

At the end of the meeting, make good use of the "summary and conclusion". To summarize, it means to go over the agenda just now, briefly summarize it, and let the participants deepen their impression. Inspiration, the core of the leader's speech, was deeply inspired, and provided us with requirements, etc. Hope, hope is to put forward requirements for the participants, effectively convey and implement the spirit of the leader's speech, and actively practice it. Thank you, thank you to all the participants for participating. The meeting is over.

3. Competition Speech

The magic formula for a competition speech to be confident and unscripted is "opening, main body and ending", opening, saying hello, self-introduction, and affirming the people in front of you as a preparation; main body, Why (knowledge of the competitive position, understanding of the position, and original intention of your thoughts), why (qualifications, qualifications, qualifications, strengths, advantages), what to do (if the competition is successful, how to carry out the work in conjunction with the job responsibilities, which is equivalent to "Political Agenda") is carried out, and the end is to canvass votes to express one's stance and win support. The main part is particularly important. You must consider that there are many people in the entire unit who are at the same level as you, so you cannot be too hard on "why". Unit leaders will not be willing to listen to familiar subordinates boasting about their own advantages, but want to hear specific, vivid, and If there is ideological level content, it only needs to be matched with the person and position. When talking about "why", we should look at the problem from the perspective of the leader, and achieve: first, be high-level, second, be comprehensive, and third, be innovative, and be specific and operable when talking about "what to do"

4. Reporting work

Carefully analyze what the leader wants to hear, and report in a targeted and accurate manner. Everyone has grassroots work experience. How can you report work efficiently and still get recognition? To sum it up, it can be summed up in six words: “Think clearly and explain clearly.”

Regarding "thinking clearly", the first is to adjust your mentality, "strategically despise the enemy, and tactically attach importance to the enemy", and face it with a normal mind; the second is to choose the time and see if the leader is busy, How was your mood that day? It is best to report on daily work regularly every week. Here are three numerical concepts when reporting on work progress: 1 (framework recognition), 50 (active reporting), 100 (reporting after work is completed), and truly achieve the goal. The third is to be familiar with the type of leadership. For leaders who are controlling and sensitive, there must be rules when reporting, and they should be spread out in order. They can be as specific as possible. For those who pay attention to the whole and are good at macro grasp, Leaders should choose key points and be concise and concise. For autocratic leaders, they should increase the frequency of reporting. The higher the grassroots level, the more detailed the reporting. Try to control the reporting time to be completed within 2 minutes.

? Regarding "explain clearly", at the beginning of the report, one should start with the leader's prerequisite requirements; the other is to meet the leader's time expectations. For example, Minister Zhang, I have two things to ask You report, it will probably take 3 minutes, it's up to you. At the end of the report, firstly, there should be a request for instructions and a statement; secondly, a summary should be made for the leader and summarize the leader's requirements and opinions. The main body of the report must meet three elements: opinions, facts, and suggestions. The opinions must be concise and well-organized; the facts must be specific and detailed, supported by cases, detailed data, detailed presentations, and comparisons. Avoid words such as "probably, probably, estimated, maybe, almost"; the suggestions should be firstly highly targeted and can be put forward based on actual problems; secondly, they should be operable and think about whether they are adopted. Most likely.

5. Table Etiquette

Toasts are indispensable when speaking at the dinner table. Here we also give a set of formulas "A toast to the occasion". "Chang" indicates the occasion and expresses welcome, such as: Hello, teachers and classmates! Everyone is welcome to take time out of your busy schedule to participate in ** activities. Benefit, explain the purpose and significance of holding the event, one, two, three, four, raise, propose a toast, in the process, use talking about fate, talking about gratitude, knowing how to praise, showing off the method, looking for specialness, talking about meaning, looking for *** colleagues , can use the above methods freely, and the on-site atmosphere will definitely achieve the effect.

Do the "six details" of table reception, order food (consult in advance, understand the history and origin of special dishes), take a seat (determine the main seat, greet people to sit), toast (active awareness), check out (below) Check out half-way secretly) After leaving (send the leaders and colleagues out first and then check if there are any leftover items) Arrive home (ask and inform in time)

6. Work report

Grasp the annual work report The three major principles are: "First, present real performance (combined with the nature of the unit, combined with job requirements, combined with job roles); second, show a positive attitude (gratitude, sincerity, and warmth); third, use strategies and tactics (combined with international situations). , combine the characteristics of the industry, improve the position, and not limit one's own small circle), enrich the work report with "five measures". First, highlight the key points, explain them in detail, and focus on "what the leaders are concerned about, what colleagues like to hear, and what you have "Feelings" can best be developed through third-party affirmation, such as superiors' affirmation, statistical data, evaluation results, media reports, public reputation, etc. The second is to make good use of the "three things", that is, what is based on, what has been done, and what has been done. What is the result, what is based on is the spirit of the superior's instructions and documents, what is done is the targeted measures, and what is the result is the effect produced. The third is the expression of special circumstances, such as overfulfillment of tasks, which requires data and emphasis. Focus on results. If the work is not ideal, we must analyze and find the reasons. If the task is over-achieved, the objective reasons should be mentioned first and then the subjective efforts will appear. The report must be organized, logical, and ideological. The fourth is to learn to divide it into two parts, and to talk about the shortcomings with real things. The fifth is to appropriately commend the merits, and name specific people and things when appraising the merits. Appear sincere.

7. Daily communication

(1) The "two, three, one" self-introduction method that makes people "unforgettable", 2, refers to the two self-introductions. Ideas, 1. Self-introduction provides value connection to the audience (rather than reading, listening to music, traveling, etc.); 2. Self-introduction reflects personal characteristics, and third, refers to three details, 1. Emphasis on external performance, deportment, gestures, Standing posture, etc.; 2. Work hard on your name, use decomposition and homophony to let others remember you; 3. Pay attention to being appropriate. First, it means knowing yourself and having a clear understanding of your own characteristics and strengths.

(2) ) "Five formulas" for chatting with leaders and colleagues, 1. What is a good idea about earrings (praise when found and ask for advice) 2. How about a good weather (agree and repeat the explanation), when the other party talks about the weather, you should agree and repeat it, and elaborate, 3. Men and women Chatting method (detailed description of feelings), when chatting with girls, you should pay attention to details, feelings and the care brought about. For example, if your female colleague catches a cold, you should also echo it and talk about how bad it feels to have a cold and what you should pay attention to; 4. Be a good example of others (praise and ask for advice), when expressing your attitude, you can rely on the tips for asking for advice from the other party. 5. How are you doing recently (asking questions about discovery), use open-ended questions (how is work, what books are you reading, what are you busy with). , rather than a closed one (Are you busy recently, are your children going to school? , the other party simply replied). The steps of the entire process are simply summarized as follows: collecting materials, processing and production, and selling products = eyes, brain, and mouth.

(3) Telephone skills: 1. When calling to report to your boss, first say "Are you available now?" instead of chattering away; 2. Don't say "um, ah, oh" on the phone. Wait, but repeat and summarize the tasks assigned by the leader; 3. Wait for the other party to hang up the phone first.

(4) WeChat skills: 1. For leaders you are not familiar with, you can send a text message before calling to ask if it is convenient to call; 2. Accompany the leader back from socializing, and send a text message to report that you are safe as soon as possible. Ask the other person if they are home; 3. During the holidays, send careful text messages to your boss. The content must be meticulous, not identical, staggered, and not too late; 4. Make good use of WeChat for small things; 5. When leaders assign tasks, don’t simply ask “Okay, received”, but reply “Implement immediately and do it now” 6 .Stop speaking; 7. Use smiling expressions with caution; 8. Use good modal words; 9. Pay attention to punctuation and use ellipses appropriately.