Investigation on how community police do mass work well.

Mass work is a regular basic work of public security police, and it is the objective need for public security police, especially grass-roots police, to perform their duties and tasks. Whether it can be done well is an important embodiment of the police's own quality, and it is also an important embodiment of whether the basic skills are solid or not. At present, public security organs all over the country carry out "large-scale visits" to collect opinions and suggestions from the masses by "opening doors to visit public opinions and listening to the voices of the people", which has played a role in strengthening and improving mass work under the new situation, establishing a good image of the public security team and promoting the long-term development of public security undertakings. It is a new idea to build a harmonious relationship between the police and the people in the new period to carry out the "big visit" activity in depth, another innovative measure for the public security organs to "big visit" and a higher orientation and guidance for the development of public security work. As a community policeman, the author has a preliminary understanding of how to do a good job in mass work by connecting with reality and the masses, hoping to arouse the discussion and thinking of the police, so as to make the methods of mass work of the people's police more abundant, concrete, vivid and effective. 1. Doing mass work well is the premise of doing public security work well and improving the relationship between the police and the people. Mass work is our party's political advantage and fine tradition, the mass line is our party's fundamental working line, and the mass viewpoint is our party's basic political viewpoint. Public security work is fundamentally mass work. Doing a good job in mass work and building a harmonious relationship between the police and the people is an inevitable requirement for public security organs to adapt to the new situation and new tasks, and is an inherent need to promote the development of public security undertakings. Practice has proved that where the mass work is done well, the masses will be satisfied, the social order will be stable, the relationship between the police and the people will be harmonious and the public security work will be smooth. Therefore, we should seriously study how to do a good job in mass work and how to do a good job in the relationship between the police and the people in the new period and new situation, so as to lay a solid foundation for doing a good job in public security and promoting the development of public security undertakings. (a) fully realize that doing a good job in mass work is the need to maintain social stability and the smooth development of public security work. The main body of social stability is the people, and investigation and solving cases, public security prevention, police activities and team building are inseparable from the people. With the support of the people, the public security work will have a strong guarantee, the stability work will have a solid foundation, and the grass-roots public security work will be carried out smoothly. Without the people, public security work will lose its foundation; Without the support of the people, the policemen in grass-roots police stations will become blind and deaf, and it will be difficult to find clues smoothly when solving crimes and to obtain evidence smoothly when investigating illegal acts. (2) We should fully realize that doing a good job in mass work is a specific requirement for public security organs to adapt to the new situation. Under the current new situation, it has become an inevitable trend of the times to build a socialist political civilization, govern the country according to law, realize social fairness and justice, and safeguard the legitimate rights and interests of the people. Under the influence of this social atmosphere, people's awareness of democracy and legal system has generally improved. In the past, some people were too scared to say anything when they saw the police. Now, people report to the police. If the police don't receive it seriously, they will call "1 10" to complain. In the past, the criminal suspect was physically punished by the public security police, and he had to beg for mercy from you. Now, if the suspect is subjected to corporal punishment, he will immediately report you to the regulatory authorities. According to official internal statistics, in recent years, the number of letters and visits involving law has shown an obvious upward trend. The fundamental reason is that the people's legal consciousness has generally improved, and they used legal weapons to protect themselves in the past ignorance of the law. Therefore, under the current new situation, the police are required not only to improve the quality of law enforcement quickly, but also to learn to do mass work. We must resolutely overcome and abandon the four difficulties of public security organs in the past, such as "unable to get in, ugly face, ugly words and difficult things", and the old police style of being cold, stiff, modular and pushy. We should adapt to the people's demands for human rights, democracy, fairness and justice under the new situation as soon as possible. Otherwise, the public security organs will face endless troubles, the number of law-related letters and visits will continue to rise, the number of people accused and besieged will continue to increase, and public security work will not develop and progress at all. (3) We should fully realize that the people are the strength and source of public security work. To maintain social order and stability, it is not enough to rely only on the police at the grass-roots police station, but also on the broad masses of the people. It is necessary to mobilize the masses, arouse their enthusiasm, prevent and treat by groups, and form a strong force in the social positions controlled by the police at grassroots police stations to better maintain social order. The people are the main body to promote social progress, the decisive force for reform, opening up and modernization, the source of strength for public security work, and the mass line is the fundamental line for public security work. Only by fully trusting the masses, properly handling the relationship between fighting and safeguarding, and integrating it into the practice of understanding, safeguarding and developing the masses, can we draw the best stones from the masses, ensure that public security work can overcome all kinds of difficulties and risks, and continuously achieve new development and progress. Public security organs come from and serve the people. Only by mastering and using power for the people and doing practical things and good things for the people can we win the heartfelt support and support of the people and be in an invincible position. Second, the problems existing in the mass work of the police station In recent years, the public security organs have tried to improve the overall quality of the police by carrying out large-scale training and hard training in basic skills, but the training in improving the ability and level of the police to do mass work is still lacking in pertinence. At present, the police station has the following problems and shortcomings in doing mass work. (A) lack of awareness of taking the initiative to do mass work. Some police stations, especially new policemen, lack corresponding social experience and the art and skills of communicating with the masses. With the continuous development of economy and society, mass work is more difficult. When dealing with some contradictions and disputes related to the interests of the masses, it is often difficult to grasp the key to the problem and open up the work situation. (3) The idea of privilege still exists to some extent. Individual policemen pretend to be in charge of people and appear in the form of preaching when they meet the masses. The masses feel unreliable and untrustworthy, which leads to the estrangement between the police and the people to a certain extent, resulting in the inability to collect social conditions and public opinion and grasp the real situation. (4) The work of the police station is complicated and has great influence. As the saying goes, "a thousand lines above, a needle below", the work assigned by the public security organs at higher levels eventually fell on the grassroots police station, and the task was very heavy. In addition, the current police station is still seriously inadequate, and the time for the police to sink into the jurisdiction to do mass work cannot be effectively guaranteed. (5) The enthusiasm of mass participation is not high. Some people "have nothing to do with themselves and hang high" and are unwilling to contact the public security organs; Some people are afraid of being framed by retaliation and dare not contact the public security organs; Some people suspect that the police are unfair in law enforcement and refuse to contact the public security organs; Some people avoid contact with public security organs because the parties have such a relationship with themselves. Third, ways to enhance the police station's ability to do mass work (1) care about the masses and visit with feelings to ensure that activities are not a mere formality. Community policing is the first platform to serve the masses. Doing community policing well is the concrete embodiment of serving the masses and the first line of defense to maintain stability. Do a good job in community policing, maximize harmonious factors, minimize disharmonious factors, and actively promote the process of building a harmonious society. The mass line has always been the lifeline of our party, the lifeline of our public security work, the concrete embodiment of the superiority of the socialist system in public security work, and the magic weapon for the police in garrison areas to do basic work well. During the visit, we must keep the masses in mind, completely abandon the wrong idea of being superior to others and acting as managers, and visit with sincere feelings. In line with the principle that we can really do something for the masses, especially the disadvantaged groups, we will do our best to solve problems for the masses and truly regard "big visiting" as a project to benefit the people. We should pay attention to three points in specific work: First, we should solicit opinions from the masses. The purpose of carrying out the "big visit" activity is to understand the people's feelings and social conditions, solve the practical difficulties of some vulnerable groups, and solve the outstanding public security problems in the jurisdiction. It is necessary not only to carry out activities in a down-to-earth manner, but also to let the masses know the purpose of the "big visit" activities, so that the masses can cooperate more with public security work, provide more information for public security departments, and lay a good mass foundation for future work. Through comprehensive interviews with people at all levels, people from different industries, party committees and governments, enterprises and institutions in the jurisdiction, face-to-face visits, telephone contact, symposiums, letters and other ways, we can grasp sensitive issues, grasp the dynamics of events, and fully understand the opinions and suggestions of the people. Second, we must seriously solve the problems of the masses and let them get benefits. To satisfy the masses, the most fundamental thing is to find and solve outstanding problems, especially those directly related to their immediate interests, so that the masses can get benefits, which are embodied in the following aspects: the police have a good service attitude, the idea of enforcing the law for the people is more prominent, it is more practical to do practical things for the people, do good things and solve difficult problems, social security is better, and the people in the jurisdiction feel more secure. This is what people expect, and it is also the focus of public security work. Third, we should pay attention to the emotional problems of the masses and let them judge the effect. Whether the people support or not, agree or disagree, be happy or not, promise or not, and be satisfied or not are the fundamental standards to measure all our work. Evaluating how the "big visit" activity is done depends not only on the opinions and feelings of superiors, but also on whether the masses approve it. Perhaps some units or individuals will visit in place and enforce the law fairly, and the number of cases will decrease, but the masses are ungrateful and think that the public security work has not improved significantly. The biggest reason may be that they did not fully consider the feelings of the masses, and their methods were improper, thinking that everything would be fine as long as they acted according to law. (two) pay attention to practical results, with the responsibility to visit, to ensure the effectiveness of activities. To carry out the "big visit" activities, we should pay attention to strengthening the feelings with the masses, close the relationship between the police and the people, work hard on the word "real", see results on the word "real" and make a fuss about the word "fine" to promote the solid development of the activities. One is to work hard on the word "truth". First of all, overcome the "three ideological misunderstandings", that is, overcome the ideological misunderstanding of "nothing to do with me", overcome the ideological misunderstanding of "going through the motions" and overcome the ideological misunderstanding of "passive visiting". The "big visit" activity is a real activity of going out and going deep into the jurisdiction to mingle with the masses, and there must be no ambiguity. Secondly, with the working concept of "consulting the masses patiently, serving the masses enthusiastically and caring for the sick and disabled", we will open up a "green channel", publicize the handling process, disclose the names and contact information of law enforcement investigators by means of police-citizen contact cards, and set up a duty room to receive consultation and complaints 24 hours a day, so as to truly consider the masses to the greatest extent. The second is to see the results in the word "real". Efforts should be made to overcome the difficulty of meeting people. In view of the fact that most people in the area work at sunrise and rest at sunset, the visiting time should be adjusted in time when visiting the police. We can adopt the method of "earlier in the morning, more at noon and less at night" to conduct in-depth home visits to improve the rate of people seeing the police and the rate of police entering households. The third is to make a fuss about the word "fine". The first is to formulate a standard manual and a standard activity manual in combination with the actual work, to further clarify the work tasks, work objects and work contents, so that every policeman can visit with responsibility, smile and feelings, and promote the activities to be carried out in a solid manner. The second is to write your own experience, starting with emancipating the mind, serving development, paying attention to people's livelihood, safeguarding people's livelihood and serving people's livelihood, and actively talking about experience, understanding, finding problems and finding shortcomings. The third is to report the situation in time, that is, our police activity manual has a report on the situation and work responsibilities of the police station. At the end of each visit, there are reports on the number of visitors and poverty, and the implementation of doing good deeds and doing practical things should be reported to the superior leaders in a timely manner. (3) Persevere and visit with love to ensure that the activities are deeply rooted in the hearts of the people. Public security police should resolutely safeguard the legitimate interests of the masses and resolutely crack down on illegal acts against the masses according to law. To treat people in difficulty and vulnerable groups, we should understand and care for them, do everything possible to appeal for them, help them solve their difficulties, and let them feel the warmth of the party and government, society and people's police, which is of great significance for resolving social contradictions, eliminating hidden dangers and creating a harmonious atmosphere in society. In the "big visit" activities, we should work hard from the "three hearts" to ensure that the activities benefit the people's livelihood and are deeply rooted in the hearts of the people. One is to be sincere. "People can't stand on the world without honesty". Public security police should not only abide by the requirements of legal norms, but also adhere to the principle of good faith and earnestly fulfill their commitments to society and people. In managing services, we should be careful to make various commitments. We should not only fully consider the actual needs of society and the masses, but also proceed from reality and formulate scientific and reasonable commitments that the masses urgently need and can be realized through our efforts. You can't treat promises as decorations. Once a promise is made, it must be resolutely fulfilled except for objective and unchangeable factors. The "big visit" activity is conducive to enhancing the people's understanding of the police, strengthening the relationship between the police and the people, integrating theory with practice and improving the quality of the police themselves. As visitors, we should make clear the meaning of visiting in advance and visit from the heart. We must resolutely avoid the following situations: individual comrades do not have a good understanding of the interview, and their attitudes are not correct. They just visit and have no intention to visit; Some comrades think that it is unnecessary to visit, and even if they go, they are absent-minded and deal with things; Some comrades believe that visits are a mere formality, and visits are a mere formality and superficial; Even some comrades regard the visit as an introduction to eating and drinking, which makes the visit out of tune. It is necessary to visit with sincerity as an effective way to improve the overall quality. Second, the next time our police visit, we should be open-minded. We should put an end to being blunt, pointing fingers, not being good at making friends with the masses and not guiding them to speak their minds. In this case, we can only get perfunctory words, flattering words, empty words and lies, and we can't get any valuable information. In the final analysis, it is because some comrades can't put themselves in a correct position and lack the spirit of openness. Comrade Mao Zedong once said, "Cadres, farmers, scholars, prison officials, businessmen and teachers of money and grain are my dear teachers. I must be respectful and diligent to them and adopt a gay attitude when I am a student, otherwise they will ignore me and know nothing. " Therefore, we should consciously mingle with the masses, ask questions without shame, ask for advice with an open mind, eliminate the gap with the masses, and make them speak freely and have no scruples. The third is to establish perseverance. Whether there is persistent determination and tenacity is directly related to the success or failure of the "big visit" activity. Some contradictions and problems among the masses have been accumulated for many years, and it is inevitable that they will be complicated and difficult to handle. In order to deal with these problems, it is often necessary to understand the background and causes of the problems, to investigate all aspects of the people and to handle all aspects of relations, and to pay a lot of energy and efforts by the police. Some comrades underestimated the difficulties, got up on the spur of the moment, chickened out when they knew the difficulties, and then reduced the major issues when they came back. This kind of visit is tantamount to appeasing contradictions and problems. Therefore, the interview must have the perseverance to get to the bottom of the matter, the tenacity to pursue hard and the will to overcome difficulties, so that the masses can trust us more and better build a harmonious relationship between the police and the people.