Professional ethics corresponding to logistics management

Professional ethics corresponding to logistics management

1. Love, dedication, and devotion to duty

This is a common professional ethics requirement for all walks of life. Loving one's job means loving one's job, loving one's job, treating professional labor with a correct attitude, striving to cultivate a sense of happiness and honor that loves the work one does, and integrating body and mind into professional work. Dedication means treating one's work with a serious attitude, being diligent, conscientious, loyal to one's duties, and fulfilling one's duties. The products of the logistics industry are services. Logistics production cannot be carried out in a closed place. Being dedicated and loyal to one's duties is particularly important in the logistics industry. If every employee has a good professionalism, they can correctly express the corporate image, promote the corporate brand, and extend the corporate culture to the service objects no matter when and where. Therefore, employees must be trained to become experts who are proficient in technology and familiar with business, and provide customers with high-quality services enthusiastically, thoughtfully, and tirelessly.

2. Comply with rules and laws and obey instructions

The moral meaning of abiding by rules and laws in the logistics industry is that all employees must abide by national laws, regulations and policies in their work and labor. , implement the professional disciplines, procedures and systems of the logistics industry. Obeying instructions means that every employee must strictly follow the command and dispatch of the management system. They must not be self-righteous, make their own decisions, or go their own way, and must truly follow the orders and prohibitions.

3. Study hard and study business

Business skills are the knowledge and experience that logistics practitioners must have to engage in professional activities. Applying this knowledge and experience to solve practical problems is not only a way to improve The key to improving work quality and efficiency is also the prerequisite for realizing one's own value and serving the society. Logistics industry talents, especially skilled talents, must carefully study and master the business knowledge and professional skills required to engage in professional activities, so that they can be technically proficient, business proficient, and capable, and become experts in their professional positions. Although every employee only works in a specific position and it is impossible for everyone to be exposed to the entire logistics process, understanding each link and its main content of the logistics supply chain can not only bring into play a cooperative spirit, work together to serve customers, but also broaden the scope of the logistics supply chain. In terms of knowledge, it can achieve multiple skills, a wide range of majors, and one specialty with multiple abilities, which is conducive to employees' greater achievements in professional activities.

4. Honesty, courtesy, and considerate service

Loyalty, honesty, civility and courtesy are virtues in dealing with people and are the foundation for establishing an image in every industry. The object of logistics services is customers. In the past, customer satisfaction services were only a recognition of the value of past professional activities. Regarding the quality of service, every day is a new beginning, and thoughtful service must be consistent until forever. All work begins with the customer's requirements and ends with the customer's satisfaction. Only by sincerely treating customers with courtesy, respecting customers, always thinking about customers, being anxious about customers' concerns, worrying about customers' worries, always "circling around customers" at work, and providing customers with meticulous services can logistics enterprises Get higher customer satisfaction.