The customer said the food was not delicious, but did not say why. How to reply?

It doesn't matter how you make it, what matters is what kind of taste you like. If it's cooking, it depends on what pot you use. The rice cooked in the pressure cooker is soft. If you like soft food, put more water. If you don't like soft food, it's best to cook with an electric cooker and put less water, so it won't be burnt or too soft. It is better to add a little glutinous rice to the rice you usually eat. It is best to soak rice for about 5 hours before cooking.