The store in Sanya Sea urchin incident said it would sue consumers. Is this right or wrong?

At present, the parties have no definite evidence to prove that the merchants cheat consumers. It happened in Sanya, Hainan. The client ordered a steamed egg of sea urchin in the restaurant, but when the dish was served, it was found that there was no sea urchin in it, so the client suspected that the store had brought the spoiled sea urchin to the table. After the police intervened, the owner of the shop directly cut a sea urchin on the spot and handed it over to the police for inspection. After inspection, it was found that the sea urchins in this season are really like this, with a light taste and no taste. However, the parties also pointed out that the lobster in the restaurant was falsely priced, and finally the parties posted the video online, which immediately triggered many media reports.

After that, the supervision unit of Sanya conducted another inspection, and finally announced that the restaurant had not found any irregularities and the sea urchin was normal. At this time, things reversed, and the store involved said that it would sue the customer because the other party completely slandered itself. Moreover, the store owner pointed out that all the stores in his store were monitored, including the front desk and kitchen, and he had enough evidence to prove that he had no problem.

On the other hand, customers involved in this matter are not satisfied with the announcement issued by Sanya. He said that the restaurant owner not only had a bad service attitude, but also threatened himself.

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According to the restaurant manager, there are many cameras monitoring the whole restaurant, including seafood pool's camera and recording functions. Guests can see the process of choosing seafood, including being reminded by the waiter. ? Even the two cameras in the kitchen are connected to the Sanya Market Supervision Administration. He said that after the customer (Mr. Zhang) proposed it? Discount? After a series of unreasonable demands, they arranged for an employee to record the whole process according to the company's emergency plan. He also claimed to destroy our store, otherwise he would be sorry for his millions of fans. ? Why not release the surveillance video as soon as possible? The manager explained that after the incident, he needed to provide a lot of information to assist the investigation, so he didn't care about the release. He believed that the video would eventually be released by an authoritative organization. If their own publication is considered edited, no one will believe it.