How about property management?

Question 1: What is the treatment of property management? Personally, I suggest not to choose the industry experience and communication skills emphasized by employees of property management companies! Your property manager's license is useless. There is no need for exams and no need to evaluate the verification capital. This will cost several hundred yuan. Do you think the employer finds your certificate useful?

If you really want to do it, you have a junior college. After all, you have met the initial entry requirements. You just need to communicate with the employer boldly and "seek" an opportunity to enter this industry. If we say useful documents, it is simply a property manager's employment certificate or a property enterprise manager's employment certificate. These two certificates are issued by the Ministry of Construction and are necessary for evaluating capital verification. The Ministry of Construction does not recognize the certificate issued by the Ministry of Labor! You should remember this question. If the better certificate is "property manager", this compensation represents the highest level of the current professional certificate of property management!

Many outstanding people in the property industry come from different occupations! The most important thing is that others give you the opportunity to enter the business! !

But I can tell you responsibly: if you have a choice, don't do property management! You will regret it for the rest of your life! ! ! ! ! ! ! !

If you ask me why? To put it simply: low salary, high pressure and high comprehensive quality requirements! Pay is absolutely out of proportion to income. It goes without saying how high the national quality is and what the state organs are. Doing property management can be said to show the ugliest side of human nature and bear the "pain" that ordinary people don't have to bear! ! And the risk is great! ! ! ! ! ! What risks? It's simple. I have been engaged in this business for 9 years. At present, I am the person in charge of Guangzhou real estate, that is, I am a brother. Don't say that you can't do what the owner asks you to do, because you are a manager and you are a "dog" in front of proud developers. In the eyes of the developer boss, you are not even as good as a developer's clerk! With only a few k's salary, you are the "first fire controller" of the real estate. Ha, if the fire brigade is killed and injured because of public facilities, you will be arrested and jailed by the police station. You think it's funny! ! ! You think you can only get a few k's salary Also: always deal with that low-quality person. After a long time, you feel "imbecile". Do you think that the security guards and cleaners of property management companies are very quality now?

In addition; Property management is a professional discipline, involving etiquette, public relations, legal basis, property English, real estate management, real estate development and so on 10. Engineering (civil engineering, water supply and drainage, strong and weak electricity), office intelligence, cleaning specialty, green chemistry specialty, plant specialty, * * * relationship management, property management practice, real estate legal system, safety science, fire control theory, leadership psychology, administrative management, property management practice, customer service system, community culture, hotel management theory and other comprehensive theories, which are subdivided into residential property management, commercial management and hotel management. It's hard to be a professional!

Question 2: What do you think of property management? Every industry has its development prospects and rising space. See if you understand this industry. I know nothing about electronics. Let me talk about property. The property work is getting bigger and bigger, and it can be said that I can be the general manager of the national head office, with dozens of projects under my command. To put it bluntly, there is 1 monitor in charge of safety, and there are more than a dozen players below. Therefore, property is a big industry, and there is a lot of room for development. And now the real estate industry in China is developing so fast that there is no platform for you to play!

Question 3: How about working in a property? Is there a future? Property management is the concrete implementation of property management. Entrusted by the owner, the property management will maintain, repair and rectify the buildings and their equipment, municipal public facilities, greening, sanitation, transportation, public security and environmental appearance according to the property management entrustment contract, and provide comprehensive paid services to the owners and users.

Work development

Property management is a new industry with a history of only about 20 years in China. It originated in developed coastal cities and gradually extended to inland areas. In foreign countries, property management has a history of 100 years.

From the origin of foreign property management, modern property management originated in Britain in the 1960s. 1908, written by George, owner and manager of Chicago Building? Answer? Holt's CBMO-Chicago Building Management Organization held the first national conference, announcing the birth of the world's first professional property management industry organization.

From the origin of domestic property management,1the mid-9th century to the 1920s was the germination and initial development period of the real estate industry in old China. During this period, many 89-story buildings were built in Shanghai, Tianjin, Wuhan, Guangzhou, Shenyang, Harbin and other cities. There are 28 high-rise buildings 10 above in Shanghai. In the real estate market at that time, there were professional operating companies such as agency leasing, cleaning and sanitation, and security services. The management methods of these professional companies are the early forms of property management in China.

In the early 1980s, with the implementation of China's national policy of reform and opening up, property management, a product of market economy, was introduced from Hong Kong. Shenzhen is recognized as the birthplace of property management in China. In the process of property management in China, numerous firsts have been created. Shenzhen owners are the pioneers and promoters of property management in China. Today, Shenzhen's property management is still at a high level in China, and its management concept and practical experience are still worth emulating and popularizing.

2 1 century is an important stage for the development, perfection and maturity of the property management industry in China. At this stage, there will be a period of fierce competition, perfect management and improved service concept. For the property management industry, the competition between quality concept and brand concept, the change of market environment, the formation of competition pattern, the application of high technology and the renewal of consumption concept require property management enterprises to make corresponding changes from service concept to service mode and from management concept to market positioning to meet the needs of development.

Question 4: How to do a good job in property management services Facing this problem, we must correctly realize that property management includes not only management, but also services. Paying attention to commodity management and lacking humanized service can not effectively meet the needs of owners; Outstanding service and inadequate management will lead to the disconnection between management and service. We must look at the problem from the perspective of development. Only by recognizing that management is the fundamental task of a property management company and service is the link that runs through the whole property management work, can we really raise the level of property management to a new level by grasping both management and service. The service object is the owner, and the satisfaction of the owner is the standard to measure the property management service. Therefore, all service work should revolve around this core. The quality of service directly affects the owner's satisfaction with property management, the economic benefits of the enterprise and the reputation of the enterprise, which is the importance of service in the management of our property management company. So what? First, the cultivation of service awareness To do a good job in service, we must improve our service awareness. In other words, we should clearly know that property management is a service industry, and property management enterprises are not * * * management institutions, but service units with equal relations with owners. The agreement signed between the property management company and the owner is an entrusted service agreement. Service level is the only criterion for owners to evaluate property companies. If the service is good, the contract can be renewed. If the service is not good, it will affect our renewal. Take our usual management of illegally parked vehicles for example. If the security guard says, "Hey, your car can't park on the fire escape, just drive away." Will the owner of illegal parking do as you say? If you say, "Sorry, parking is not allowed in the fire escape. Would you please park your car in the parking space? " . I believe that the owners of illegal parking will be very cooperative. It also tells us that the change of service consciousness will make our property management service work better. Second, through learning and training, improve the quality of employees. Learning and training is a process of adapting to new jobs, and it is also a process of mobilizing enthusiasm. Learn from books, from role models and from advanced experience. Through study and practice; Study again and practice again. Proactive in the work, good at finding problems, carefully analyzing and judging the reasons and properly handling them, applying the professional knowledge and skills learned to practical services, gradually improving the service quality through practice, and constantly improving the comprehensive ability of employees to solve problems. To provide standardized, standardized and scientific quality services for the owners and satisfy the owners, a group of employees with working ability and high comprehensive quality are needed. Property management services, seemingly simple and trivial, actually cover all aspects of knowledge and skills, as well as the comprehensive ability to judge, analyze and solve problems. Daily safety, fire protection, cleaning, greening and maintenance work should have relevant knowledge and practical ability, and each work should be put in place in a down-to-earth manner. If some details in the daily work of security guards reflect the quality of our employees, we need to check each other's certificates and say, "Sir (Miss), please show me your certificates." After verification, you should say, "Thank you!" . When an old man or someone lifted a heavy object, he said, "Sir (Miss), do you need any help?" When others thank you, they should say, "You're welcome, this is what I should do." . Our property management company has many services and jobs. Therefore, when dealing with the owners, the norms of their own behavior, including uniform clothing, civilized manners, friendly attitude and friendly language, are the embodiment of the quality of our employees and an important standard for the owners to measure the service level of property management companies. Having a management team with high professional level and strong self-quality requires us to study, train and practice continuously. Third, the enthusiasm of every department and employee is needed to establish a clear and reasonable responsibility system and enhance the ability of management cooperation. Goals should be implemented in the goals of various departments and individuals. Therefore, giving each employee a clear task and responsibility, formulating specific, clear and strict assessment methods, and organically unifying responsibility, right and benefit can ensure the implementation and completion of the target tasks. And effectively guide the behavior direction of employees. The responsibility system must be systematic and thorough. Every level, every department and everyone should be included in every corresponding responsibility system, and the objectives should be decomposed and implemented step by step, reflecting a reasonable division of labor and cooperation. With the concerted efforts of Qi Xin and the implementation of the work, the quality of service is naturally guaranteed. Fourth, strengthen communication with the owners. Another key for our property management company to provide good service is to strengthen contact with the owners and listen to their opinions while improving the service quality. Understand their needs and have any comments and suggestions for our property management company. Solve the problem of the owner and ... >>

Question 5: What is the prospect of property management specialty? What is the salary of this job? Ok ... I'm a property major and I'm going to be a junior this year.

The property (community) works well, the salary is poor, and the owners have no respect for the property personnel. If you don't have good psychological quality and anti-attack ability, don't study this major, but the only advantage is that the work is good. Some property companies treat women as men and men as slaves (one senior said that she worked as an intern in Vanke), and some projects will increase overtime to 12 (another senior's internship experience). The calendar is also in Vanke, and her internship is in 50 yuan every day). Imagine, even if Vanke is one of the best in China, can other property companies be better? As for other petty bourgeoisie, I won't talk about it. Let's mention it. A senior went to another property company for an internship to collect property fees. As a result, an owner of their community said, "Get out of here, or I'll let the dog go." Holidays have also been scolded by some property companies. I can't remember how many times I have been scolded. The threshold of this job is very low, and it is difficult for individuals to do it. Being a different property manager at the grass-roots level of a property company has no technical content, let alone supporting the family (a senior has worked in a well-known property in China for three or four years, and his salary is still more than two thousand yuan, except for a little insurance and a gold).

But then again, the future of real estate is bright (it was called so ten years ago). The country is regulating this industry ... The key to the future is whether we can wait until that day? However, generally speaking, doing commercial property is better than doing residential property. Generally speaking, a commercial property is not as leisurely as a residential property, and the property fee is higher. General property companies will not suffer, and now many simple cleaning jobs are outsourced to a property company (such as sanitation).

Although the treatment and working environment of the property industry are not very good now, you should know that this industry has only developed for more than 30 years in China. It is normal to expose problems. When the treatment of the property industry is good, no matter how many talents there are, it is difficult for this industry to develop. We should not always consider the immediate problems, but we should also take a long-term view.

In fact, none of the above is my own opinion, and some are the opinions of my classmates and teachers, which are for reference only (after all, I haven't really understood this industry). The key is that you hope you can think about it carefully and don't think like we have no way out. If you ask me what my point of view will be, I will ask what my plan is. My temporary plan is to work in the property for a period of time after graduation to see what my personal experience is like. ...

This question has been answered before, and it has been slightly revised today.

hope this helps ...

Question 6: How about going to work in the property market? What did you do? Generally speaking, you need to consider property management. Property is a relatively fine and broken industry, and everything needs to be done. Just like a housing manager, he has different job responsibilities in different companies. Generally speaking, it is responsible for the reception of a certain area, such as repair report, complaint and feedback. Some company housing managers also asked to inspect the houses in their responsible areas. This mainly depends on your age and whether you have any special requirements for your job. If you are still young, I suggest you do something challenging.

Question 7: How to manage the property 1. The standardized operation of the construction market is the primary condition to ensure the smooth development of property management.

The object of property management is residential buildings, and the quality of construction projects directly restricts the healthy and orderly development of the property management industry. It should be affirmed that China's construction market has developed rapidly since the reform and opening up, but it goes without saying that there are also many problems in the construction market in recent years. Driven by interests, a few party member cadres in some localities and departments regard grasping projects as a lucrative job. With the emergence of a group of people who are dubbed as infrastructure directors, infrastructure mayors and infrastructure secretaries, the quality of the project is declining day by day. According to an authoritative data, there are five main problems in the current construction market, which are summarized as follows:

1. Some development enterprises violate the construction procedures and laws and evade due supervision. It is manifested in evading bidding and false bidding, which seriously violates the statutory construction procedures;

2, survey, design, construction, supervision unit subcontracting, affiliated, illegal subcontracting and other issues still exist. After some contracted projects, they failed to perform the responsibilities and obligations stipulated in the contract, and all the contracted projects were transferred to others or dismembered before being transferred to other units for contracting; Some have no corresponding qualifications or exceed the qualification level of their own units to undertake projects;

3. The phenomenon that a few development enterprises don't implement mandatory standards for engineering construction occurs from time to time. Some survey, design, construction and supervision units with low qualifications do not conduct survey, design, construction and supervision in strict accordance with the mandatory standards for engineering construction;

4. The problem of some local department staff, including some leading cadres, abusing their powers to interfere in project contracting still exists. In some places, party and government leaders do not distinguish between departmental functions, confuse intervening in projects with administration according to law, equate intervening in projects with strengthening leadership, and do everything possible to downgrade projects that should be invited for public bidding;

5. The physical construction market itself is not perfect. Some administrative departments and supervision institutions do not administer according to law, and problems such as bidding and preparation of pre-tender estimate have seriously affected the order of open, fair and equal competition in the construction market.

The above reasons lead to problems such as low construction quality, poor building quality, roof leakage, floor cracking and poor sewage system, which also seriously restricts the development of property management. Because in the process of using the building, no matter what the problem is, the owner first finds the property management company and thinks that he pays the property management service fee every month, so it is natural for the property management company to fill the gaps. If you don't fix it, he won't pay. However, due to the construction quality problems, the maintenance cost is tens of thousands of yuan. Because the property management company can't afford the owners and doesn't want to pay the fees, it has to quit the management of such residential quarters. In desperation, the contradiction is handed over to the society, resulting in some people's collective * * *, which increases the workload of functional departments. Therefore, rectifying the order of the construction market can not only bring benefits to consumers, but also add stamina for the development of the property management industry.

Second, strengthening the training of service awareness of property management practitioners is a necessary condition for doing a good job in property management.

Property management is a comprehensive industry integrating policies, regulations, service awareness and professionalism. The final development of the industry depends on the issue of fees. How can I collect property management fees? My experience is to be a good manager of the property area, and it is necessary to establish the management service concept of "two diligence and one place".

First, we should establish a diligent management concept. Property management is a kind of directional service, which is different from ordinary commodity salesmen and lacks selectivity to customers. In order for the owners to pay the property management fee in full, they must fully respect their wishes, and at the same time impart the current knowledge of relevant laws and regulations to the clients to gain their understanding and support for property management. We should take advantage of big holidays to organize beneficial mass entertainment activities in the community, so as to integrate the relationship between owners and property management companies, often talk with owners, keep abreast of their thoughts and needs, and keep in mind the warmth and coldness of each owner. There is an owner named Yu in the area I manage. Some people say that she is a miser. No matter how to explain it, she just doesn't pay the fee in the name of difficulty. Later, I learned that her husband died in a car accident two years ago ... >>

Question 8: What about the property management major? How about the salary? Is there a future? What exactly does it do? Property management major is good. This major is mainly aimed at the management of residential areas and villas. If you have a strong relationship, choosing any major will have a bright future. In this property, too ~ for example, if you want to say that the salary is not low, everyone I know is doing property management, working in Jinma property. (Golden Horse is a property developed in Wuxi, Suzhou) One class of property managers is over one month 1000. Slowly, the salary went up. There is a lot of room for development in it. You can be a property manager. That level is different ... specifically, it is to do the facilities management work in the community, for example, how to deal with the broken garage facilities. How to solve the cracks in the owner's wall? How to prevent white garbage in the elevator? Parking arrangements for vehicles in residential areas. There are many things to do in the newly opened residential property, as I said above. When a community matures, it will be easy after the property is acquired. (Personal opinion, for reference only)

Question 9: How can we do a good job in property management? The focus of property management is safety and hygiene, because these two points are intuitively felt by owners every day. Property management has no customer service, and the products it produces are directly oriented to the owners. Without intermediate products, the words and deeds of property management company employees represent the company's image. Therefore, the requirements for service quality are very strict, and we should think what the owners think and be anxious about what the owners are anxious about. The most important thing is to let the owners feel that property management does not exist in the form of a company, but in the concept of home. The concept of home is roughly safety, warmth and so on. Suggest that you; Refer to some books and periodicals in this direction. However, due to different regions and cultural customs, we must never copy them. Often do a survey of owner satisfaction and make a real plan. Property laws and regulations have long been promulgated. I wish you success and good luck in the new year.