5 selected personal work summaries of sales staff

1. Sales staff personal work summary

In the blink of an eye, it has been a month since I entered __ company. In this month, it is another major event in my life. A turning point, from a technician to a sales engineer, the experience can be said to be full of ups and downs.

First of all, I am very fortunate to be able to enter __, a well-known brand of reducer, in the first step of my sales journey, which gave me enough confidence in my products and also made me When facing customers, I feel more confident and proud. Coupled with the company's strong support for the sales staff, I know that choosing __ is correct, and I am willing to connect my life ideals with the company. Although I am just an ordinary sales engineer for __ company, __ is a new start in my life for me, carrying my hopes and dreams.

Secondly, during this month, I also deeply realized my shortcomings, whether in terms of personal knowledge structure, communication with customers, and my own work As a rule, there are so many things that I need to learn that I suddenly feel overwhelmed. Although I also know that it is not possible to freeze three feet in a day. This is a process that requires gradual accumulation and continuous learning. However, this knowledge has obviously affected the communication between me and my customers, especially in the face of professional knowledge issues. When I didn't know how to explain it, I lost an opportunity to build trust with my customers, which made me very distressed. I desperately hope this situation can be changed. When dealing with problems, I also feel that my experience is insufficient, especially when I encounter problems that are not caused by customers, I cannot solve them well. I hope I can do better.

However, while I am confused, what I see more is still hope, because knowledge can be learned and experience can be accumulated. The senior sales engineers of SEW Company have laid a good foundation for us and left a good reputation with customers. Among the customers I have contacted, no customer has raised any objections to the quality of __'s products. This is what we A rare and precious asset. In addition, the areas __, __ and __ that I am responsible for also have a lot of room for development, such as __, __, __ and many other customers that need to be further developed; especially __ is in the midst of economic development. During the high-speed period, new projects are constantly emerging, such as the construction of ____, the new construction of __Power Machinery Co., Ltd., the renovation of the sewage treatment system, and the construction of the East China Glass Production Aircraft Carrier in the Circular Economy Development Zone by ____, etc. A bunch of new projects, which I’m excited about. The existing customers of __ are also very limited, and the excavated space is only a small part. There are also some larger enterprises such as Machine __, __, __ Co., Ltd., __ Co., Ltd., etc. that have yet to be developed; _ _It is even more blank, which makes me full of hope for my own market. And I have set the following directions for my work:

1. Learning of professional knowledge: I firmly believe that an excellent sales engineer can only help customers solve problems if he has excellent professional knowledge. , Only in this way can customers be impressed and build trust between each other. Only in this way can customer loyalty be cultivated. In terms of reducer knowledge, I hope that after receiving the company's training, I can have the opportunity to go to the site with the after-sales engineer to have a more comprehensive understanding of our company's various types of reducers. In terms of industry-related knowledge, I will strengthen communication with customers, constantly learn from customers, understand their production processes and usage conditions, and focus on the accumulation of experience during the learning process.

2. Communicate with customers: Having certain professional knowledge has built a good bridge for me to communicate with customers.

However, this is not enough. The progress of many things is not as smooth as imagined. At this time, how to solve a series of problems such as price and delivery time requires all-round communication and understanding, and how to establish a good relationship with customers. Deeper relationships and grasping customer trends require me to treat them with a win-win mentality and focus on long-term development. These require me to constantly think, learn and summarize in practice, and report problems to colleagues and leaders in a timely manner. consult.

3. Good working habits: Be organized in everything, be aware of and understand the problems encountered at work; be conscientious and proactive in your work, and avoid problems due to No unnecessary trouble caused by temporary negligence; resolve the customer's matter in the shortest possible time. Strengthen further communication with existing important customers, continue to develop new customers on the basis of maintaining existing customers, and be well aware of the progress of new projects.

2. Sales staff’s personal work summary

Time flies! In the blink of an eye, I have been working at __ Chain Health Pharmacy Co., Ltd. for 10 months. During these 10 months, I learned a lot about drug sales. In order to better complete the work, sum up experience, use strengths and avoid weaknesses, and improve one's professional knowledge and sales skills, the work summary and work plan are now reported as follows:

1. Work report

Since starting work on March 12, 20__, I have completed my work seriously, studied hard, thought positively, and my work ability has gradually improved. After investing in a new job, I also started a new job-pharmacy sales. This job gave me a lot of pharmaceutical expertise. Therefore, in actual work, I always strictly demand myself and be cautious.

In addition, the fast train relies on the headband. Since it is a new job, there are many shortcomings in terms of sales ability and thinking. In these aspects, I have received support from company leaders and departments. The correct guidance and help from leaders and senior employees in this department have improved my work ability, clear direction and correct attitude. I believe it laid a good foundation for my future development.

2. Work Impressions

After entering the new job, after three months of training, I have a deeper understanding of this job.

Everyone has different understandings and feelings about work or career, and I am the same. For me, I usually grasp my thoughts from two angles.

First of all, it’s the mentality. To paraphrase Milu’s words, “Attitude determines everything.” Only with the right attitude can we use the right methods, find the right direction, and achieve the right results. Specifically, my attitude towards work is to choose what I love and then do my best for what I love. I have always believed that work should not be a task or a burden, but should be a kind of fun and enjoyment. Only if you become interested in it and fall in love with it completely can you fully appreciate the happiness in it. I believe that I will find the joy of my work in the hard exploration and discovery of this business, and I will be able to do my best for it without reservation. It can be said that only if you know how to enjoy your work can you know how to succeed, and you must not force yourself during this period.

Secondly, there is the issue of ability, which can be divided into professional ability and basic ability. I can use a simple example to illustrate my understanding of this issue: for a camel, its professional abilities determine its ability to survive in the desert environment, while its basic abilities include adaptability, endurance, natural alertness, etc. , determines how long it can survive in the desert environment. Specific to people, professional ability determines your suitability for a certain job. Basic abilities, including self-confidence, collaboration ability, ability to take responsibility, adventurous spirit, and development potential, etc., will directly determine the vitality of the job. A successful person in career must be a person who can coordinate the development and operation of the two abilities well.

3. Next work plan

The arrival of 20__ means a new starting point and a new beginning.

1. Improve your professional knowledge, make your professional vision broader, learn from your colleagues around you, and participate in more training organized by the company; improve your sales skills; sales awareness: strengthen p For sales of Category P products, you should carefully search for the Category P details issued every month. For varieties with high gross profit. The variety should be complete to avoid out-of-stock situations. Fill out the registration record for drug shortages and adjust supplies in a timely manner. On the monthly membership day, publicity work should be done in advance to inform every member as much as possible.

2. Drug plan and supplementary drugs. In the process of selling medicines every day, according to sales patterns and market changes, medicines that are lacking in variety or are insufficient in quantity on the shelves must be replenished as soon as possible to ensure that the shelves are fully stocked. The number of refills should be based on taking into account the capacity of the drug on the shelf, and try to ensure the sales volume before the next application plan. It is also necessary to put medicines of the same variety, different prices, and different origins on the shelves at the same time as much as possible, and to highlight the varieties with high gross profit when displaying them to facilitate customers' purchase.

3. Service with a smile, a smile is a kind of comfort, it can be "worth a thousand dollars" to others. If this kind of smile is naturally integrated with friendly, enthusiastic eyes and well-trained manners, it is actually a "delicious dish" that will make others praise you. Therefore, we must serve customers wholeheartedly and treat others with courtesy. Warm service. Answer questions patiently.

4. Positive hard work spirit. Pharmacy salespersons face many problems every day and can easily become frustrated, so it is important to maintain a good attitude. It should be noted that success not only relies on strong skills, good attitude, connections and opportunities, but also a mentality of perseverance and unwillingness to admit defeat. More importantly, it is important to maintain a positive attitude towards the things around you at all times, maintain a vibrant heart, and never stop when things happen. Be discouraged, always believe, don't give up at critical moments, despair is hope.

5. Store appearance: In order to create a good shopping environment for customers and create more sales for the company, salespersons must do their jobs well in the following aspects. First of all, do a good job in daily cleaning and create a comfortable shopping environment for customers; secondly, serve customers proactively and meet consumer needs as much as possible; constantly strengthen service awareness and use heartfelt smiles and politeness. Use civilized language to make customers leave the store with satisfaction

6. Unite and move forward. Borrowing a famous saying from ___: "If we are united and united, any powerful enemy or any difficult environment will surrender to us." Three people save effort, four people are more relaxed, and if everyone is united, Pepsi can succeed.

The above is a summary of my work in 20__ and my future work goals.

20__ years have passed. This year is a year full of opportunities and challenges. Every little thing in daily work contains joy and happiness. As long as we experience it with a happy heart and use it to Look with happy eyes. No difficulties or setbacks will faze us. In the past year, under the careful care and guidance of the leaders, through our own unremitting efforts, we have achieved certain results in our work, but there are also many shortcomings that need to continue to be corrected!

In the new year, I believe that the business of pharmacies will get better and better. These require our good services and high-quality drugs. I believe that a better tomorrow is right in front of us!

3. Sales staff’s personal work summary

Time flies by, and 20__ has quietly slipped away from our fingers. In the blink of an eye, I have been working in ___ for _ years and _ months. It can be said that every year there are different feelings and emotions. But 20__ is very meaningful to me. I was transferred from a familiar purchasing job to a completely unfamiliar and challenging sales assistant position. Due to the different nature of the work, the different work content, and the lack of this aspect Many factors such as work experience make it very difficult to take over the sales back office job. Sometimes I don’t know where to start with a thing or how to carry out the work, but slowly from a completely unfamiliar process to a slowly When you become familiar with the process and can handle something skillfully, you feel that you have grown and matured.

The specific work situation over the past year is summarized as follows:

First, adapt to the work characteristics of a sales assistant with a down-to-earth work attitude.

Our company is a sales-oriented company, and all work revolves around sales. As a sales assistant, he is a link between the inside and outside of the company. Coordination and communication of many tasks inside and outside the company, and communication from superiors to subordinates determine the complexity of the work of the sales back office. In addition to the planned work every day, there are often unplanned things that need to be dealt with, and they are usually very urgent, forcing me to put down the work at hand to solve them first. Therefore, these temporary matters take up most of my working time. Often at the end of a busy day, what I originally planned to complete has not been done, but the work at hand cannot be delayed. I owe the debt today, and there will be other work that needs to be dealt with tomorrow. Therefore, I often can only put some things into consideration. Planned work uses breaks to “catch up” on work.

The sales department has few back-office staff and high work pressure, especially when the company's business is busy, which requires unity and cooperation among department employees. During this year, I have actively cooperated with various departments to do various tasks. I think in the same place with my colleagues in the department and work hard in the same place. I don’t care if I do more or less. I just hope that all the work can be done well. It was done successfully and smoothly.

20__ is the year of efficiency and service of ___, and the most important job responsibility of a sales assistant is service responsibility, serving customers and serving the sales manager. I do a good job in service to ensure the normal development of the work and serve everyone with a sincere heart.

Second, complete your job. Sales assistant is a very responsible position.

A series of procedures for a sale, from quotation to confirmation of contract signing, shipment, and payment recovery, all strictly abide by the company's system. Cherish every opportunity to communicate with customers, carefully handle each customer's call and letter, and actively cooperate with the sales manager to ensure timely quotations and timely delivery to ensure the company's credibility to the greatest extent. During this year, complete The formulation of more than 200 contracts and the sales procedures of more than 800 goods, I tried my best to avoid any work mistakes.

The establishment of documents and the formulation of systems; since I just took over the job of sales assistant, the handover procedures were not done well, and the sales documents and work processes were in chaos. After several months of work practice and Familiar with it, gradually organize and archive customer contracts by year, computer data by category, and file sales documents by unit. Assist the deputy general manager to revise and improve the company's systems and work processes.

Third, in the past year, I have made great progress in both ideological understanding and work ability, but I still have my own gaps and shortcomings.

1. The overall idea of ????the work is not clear, and I cannot proactively use my own strengths. Instead, I passively adapt to the needs of the work. I can complete the tasks assigned by the company, but I will not take the initiative to lead the work and lack serious study. The spirit of pioneering and enterprising is busy in daily work, and the work has not risen to a certain height, resulting in some passive states at work.

2. The lack of business knowledge brings great obstacles to daily work.

Finally, I am very grateful to ___ for giving me such a large working space and development platform in 20__, and I would like to thank my colleagues and leaders for their support and help in the past year.

20__ is the last year of our company's "__" plan. It is the last year for us to move towards the "___" plan with a solid pace, and it is the last year for each of our employees to move towards a well-off society. Life is a year of realizing value. I hope that in 20__ everyone will cooperate better, face new tasks and new pressures with a new atmosphere, meet new challenges with a new look and a more proactive attitude, and play a greater role in the workplace. , contribute to the development of the company.

4. Sales staff’s personal work summary

Spring turns to winter, and in a blink of an eye, history is about to open a new page.

In the past year, under the leadership of XX and with the strong support of various departments of the company, all the staff of __ Sales tasks assigned. As the New Year is approaching, the work situation in 20__ will be summarized and reported as follows:

1. Sales situation

__ units were sold in 20__, and the sales volume of each model was X331 Taiwan; __161 Taiwan; __3 Taiwan; __2 Taiwan; X394 Taiwan. Among them, 351 units were sold. __Sales volume was 497 units, an increase of 45% in 20__ (private car sales were 342 units in 2013).

2. Marketing work

In order to increase the company’s visibility and establish a good corporate image, while we build a platform for mutual exchange, communication and friendship with our customers, we will also bring more Customers are attracted to the showroom to collect more sales leads. In 20__, the department held large-scale auto shows and test drive activities__, published 34 hard advertisements in newspapers, 4 soft articles, and 140 radio broadcasts. It also organized sales staff to conduct active return visits to users who had purchased cars. Through return visits, customers felt to our care. The company officially promoted and appointed __ as the marketing manager of X Automobile Sales Company in June 20__. During the work period, __submit marketing forms on time every day, perform due diligence, and contribute to the company's marketing work.

3. Information reporting work

Reporting is a repetitive work. The position is important and is related to X Automobile Sales Company’s future audit of the company and __’s acceptance. Able to complete this work well, __ was appointed as the information report clerk in X month, 20__ to carry out the report work for Prepare reports, check inventory status on a daily basis, and contribute to vehicle sales.

IV. File Management

In order to improve the file management work in 20__, __ was specially assigned as the file administrator. The main tasks include collecting car purchase user files, vehicle purchase and sale registration, and qualification The sending and receiving of certificates and the summary of user files were reported to X Automobile Sales Company, etc. During the work period, __ followed the company's regulations and successfully completed the tasks assigned by the company.

The above is a brief summary of various tasks in 20__.

Recently, the company arranged for me to conduct a long period of consulting and study work at Qilu Sunshine. As the saying goes, if a good person walks among three people, I must be my teacher. After studying, I combined my previous work experience to learn from each other's strengths and make up for my weaknesses. Now for The work plan for 20__ is as follows:

1. Understand and study the business policies of the car sales company in detail, and use them rationally to create favorable conditions for vehicle sales in terms of price.

2. Coordinate the work with various departments of X Automobile Sales Company to strive for preferential policies and strengthen our market competitiveness.

3. Hold morning meetings every day to learn about vehicle sales, arrange daily work, accept different opinions from sales staff, and learn from each other.

4. Training of sales staff, regular training of X hours per month to improve sales staff’s sales skills, service skills, team awareness, etiquette, etc.

5. Add and develop secondary sales outlets, formulate a complete secondary outlet sales policy, and dispatch sales personnel to the company to achieve breakthrough development in marketing work and take our sales work to a higher level .

6. Use funds rationally, establish high-quality inventory, and strive for optimal utilization of funds.

7. According to the sales tasks set by X Automobile Sales Company, allocate sales tasks to existing sales staff.

8. Redefine the health areas and formulate a health duty schedule.

9. One-day work mode, as the saying goes, a good day is not considered good, but a good day is good.

Finally, on the occasion of the New Year, please allow me, on behalf of all the sales staff of X Automobile Sales Company, to thank the company leaders and all colleagues for their strong support and support for our work during the year of 20__ help.

I would like to express my deep gratitude. In the new year of 20__ we will continue to work hard and learn with humility. I would like to thank the leaders and everyone for their support with better results. Thank you all again and wish you all a happy New Year and a happy family.

5. Salesperson’s personal work summary

Time passes year after year, but the work becomes more and more difficult. In the years of 20__, due to many non-work reasons, the market has been turbulent since the beginning of the year. This crisis has not only brought trouble to our sales work, but also to __ company and even to the entire market. A serious blow! Faced with such a situation, we were completely confused at work for a while, and it was almost impossible to start work later.

Although this year’s work is not going well, for our sales, crisis is an opportunity! We are sales people, people who make the impossible possible! With expectations for the future and full of enthusiasm, we have successfully spent this year's work and successfully overcome this crisis. The ability to achieve today's results under such circumstances is inseparable from the united efforts and struggle of our team. Now, at the end of the year, I would like to summarize my work over the past year as follows:

1. Strengthen self-management and planning

Faced with the difficulties of work development, in Under the active formulation of superior leaders, we, as salespeople, are also actively developing our own work management at work. Just at work this year, I first determined my goals at work, and set personal plans and small-stage goals for my work based on my current situation, improving myself step by step at work, and Where you are deficient, you should improve according to your personal plan. In this way, I have made a lot of improvements in my work.

But to make this plan well, it is not enough to just talk about the plan. While improving my abilities at work, I also improve myself mentally in a timely manner. As a salesperson, I know very well that the salesperson's thoughts and attitude are important factors in making the job run smoothly. Therefore, I have always paid attention to improving myself at work so that I can maintain a good state at work.

2. Work situation

As a field salesperson, my main goal at work is to bring benefits to the company by developing new customers. But in the early work this year, we focused on using the phone to train customers. Although this efficiency is not outstanding, I still achieved good results at work. Of course, this is also related to the excellent guidance of leaders at work. Although work was not easy to do this year, under certain circumstances, it also promoted people's desire for consumption. We seized this point and actively improved the direction of our products and business to seize this rare opportunity. Opportunities to accomplish work goals.

Looking back on this year, our achievements cannot be said to be growth, but it should be a rare experience for each of us. We will definitely do better in the next year’s work!