Business personal work summary

Summary is a kind of written material to evaluate and describe the achievements, existing problems and lessons, which helps us to discover the laws of the development of work and things, so as to master and apply these laws, so we should be prepared for summary. How should I write a summary? The following is a four-point summary of my personal work, which I collected and sorted out, hoping to help everyone.

Summary of personal work in business 1 Time flies, the sun and the moon fly, and a year has passed in a blink of an eye. In 20xx, under the leadership of the company leaders, our company's three basic assessment indicators of "quantity, price and money" have reached the expected goals. Looking back on the past year, under the guidance of leaders at all levels of the company and with the sincere help of my colleagues, I performed my duties well and received the goods with regret. The following is a summary of my work this year.

First, learn to adapt to the development of the company.

Compared with last year, the office environment of our team is better and our life has been greatly improved. Of course, life is not the most important thing. Most importantly, after two years of development and improvement, our sales business has become "streamlined", so that every salesperson can understand what to do, how to do it, what is right and what is wrong. "Institutionalization of sales management", our sales cost has been fundamentally controlled from the registration of business resignation account to the entry of sales expenses.

Since the beginning of this year, the rationalization of rotation time has made every employee "fatigue-free", improved the vitality of our work and ensured that every protagonist is on guard every day. The institutionalization of sales business process and management is also a mistake and improvement of judgment work. In this way, the usual work is organized, and it feels simpler, which is the promotion of the company. It also allows me to learn more and improve faster under the guidance of process and system regulations.

Second, its own shortcomings.

Careless personal custody and untimely account records lead to the customer's arrears in the prepayment contract, which violates the company's system of "payment first and delivery later" and puts the company's leaders in a passive position when dunning with customers. The accounts in daily business are not clearly recorded, and the reassigned vehicle department in business has no key records and marks, especially triangular transactions, and the accounts are not adjusted in time. Because these seemingly trivial things have not been done well, it is difficult to reconcile and settle accounts at the end of the month, which has dragged down the overall management of the company.

Third, work ideas for next year

From our daily work this year, we found that our salespeople are not responsible for the economy, the statements are vague and transport invoice's accounts are chaotic. It is suggested to list the common or possible mistakes in specific business training guidance, improve the team's business skills and cultivate the salesman's sense of responsibility. It is suggested that the delivery point freight belonging to our company be posted every month next year. If the customer requests to issue the transport invoice by himself, it is necessary to supplement the concise self-delivery transportation agreement when signing the contract to avoid the company's responsibility to the management. Starting from next year, every region should set up a work log to record what is done in daily work. For example, the implementation of market research, reconciliation and account cancellation should be recorded concisely, indicating the implementation results. It can be appointed by the company leaders and supervised by the regional managers, so as to achieve something for the famous cars and avoid running around in an unplanned and inefficient way.

I am afraid of failure, but I am more eager to make progress. Over the past year, I have deeply realized my own shortcomings and look forward to making breakthroughs and improving myself without dragging down the company. Thanks to the guidance of company leaders and the enthusiastic help of company colleagues. Talking on paper is very shallow, and you have to practice everything. The new year means a new starting point, new opportunities and new challenges. We hope our team will make greater progress under the leadership of the leaders.

Summary of Personal Work in Business 2 Time flies, and it's the end of the year in a blink of an eye. Looking back on the work process of this year, under the leadership of all the leaders, with the full support and cooperation of all the comrades in the company, based on my own work ideas, goals and tasks this year, I worked hard and actively carried out my work, and successfully completed all the tasks I was responsible for. Looking back on the work of 20xx, I have a lot of thoughts, feelings and gains. "There is gain in being busy and happiness in being tired" has become the main theme of this year's work. My work this year is summarized as follows:

First, study hard and improve your own quality.

With the rapid development of science and technology, the competition among all walks of life is extremely fierce. Especially in recent years, the global financial turmoil has intensified, and the whole economic environment is facing a deteriorating trend. How do our logistics companies break through the shackles of development? I think we need the joint efforts of all xx people. As a member of the company, I should do my job well. This needs to further improve my ideological quality and professional ability, so I pay attention to strengthening my daily study accumulation.

First, keep in line with our company ideologically, strengthen ideals and beliefs, establish a correct world outlook, outlook on life and values, establish the idea of serving customers wholeheartedly, and make selfless dedication.

The second is to focus on learning the company's various rules and regulations and the legal knowledge of related logistics industries. Study hard, master it in your mind and apply it to practical work, so as to lay a solid foundation for doing your job well.

Through the study, I am familiar with and mastered the company's various systems, work disciplines and basic business knowledge and skills, enhanced the ability and level of performing post responsibilities, kept pace with the times, enhanced the overall awareness, observed laws and regulations, and was able to better implement them in light of the actual situation, completed various tasks assigned by superiors, and achieved good results.

Second, establish a sense of service and do a good job in service.

As a salesman of xx Company, I know that to do this job well, we must establish a sense of the overall situation, serve the company wholeheartedly and serve customers. In this way, customer satisfaction can promote the company's business development. To this end, I work hard to love my job, fulfill my duties, put hardship first and pleasure second, and do a good job in various logistics services for customers. Focus on three aspects of work:

First, straighten the position, do a good job in logistics service, eliminate ideological slack and deficiency, completely update ideas, consciously regulate behavior, earnestly collect information, contact manufacturers and customers, make detailed work plans and make transportation arrangements.

The second is to take business technology and proficiency as the measure of service level, practice basic skills hard, speed up business handling, avoid mistakes and grasp quality.

Third, study hard new business knowledge and master the necessary knowledge and skills of logistics, especially the knowledge of marketing products and communication, so as to lay a foundation for expanding business scope and creating good economic benefits.

Through the above efforts, I have mastered the skills of communicating with customers, dealing with related problems and recommending companies, and I am more skilled. My comprehensive analysis ability and coordination ability have been greatly improved, which ensures the normal operation of all the work in this position.

Third, this year's work performance

As a salesman of the company, I am mainly responsible for the import and export transportation of trailers in Shenzhen Port and Hong Kong. Over the past year, I have always adhered to the overall strategic goal of the company, focusing on how to improve the business platform and expand the market share. Resolutely establish the business philosophy of "long-term+steady", change their own work concepts, and improve their strong sense of market competition and crisis. Strictly grasp the daily work and actively expand business channels. Collect information from all parties carefully every day, take the initiative to call the person in charge of the factory and make relevant transportation preparations. On the other hand, actively communicate and coordinate with customers, understand customer needs, and provide customers with efficient, convenient and high-quality logistics services.

And on the basis of firmly stabilizing old customers, actively develop new customers. Our salesmen, as always, provide satisfactory logistics services for old customers, and at the same time make great efforts to deepen the service content, increase contact with customers, actively solicit customers' opinions, continuously deepen their feelings with customers and keep abreast of customer trends. In this way, we will continue to strengthen the development of new customers and broaden new business areas.

Through continuous efforts, my work performance this year has been significantly improved compared with last year. The monthly performance has exceeded 350,000, and the annual turnover is about 2.95 million. This year, there are * * * new customers 13, including large customers such as Jiangmen Heshan Yatushi Printing Co., Ltd., whose monthly container volume is expected to be around 500. Up to now, we have achieved 84% of the company's annual target of170,000.

Fourth, shortcomings in the work.

Confucius said: I save three times a day. Through study and practice, my working ability has been greatly improved. However, I know there is still a big gap from the company's requirements. Through the summary of this year's work, I know that I have some shortcomings in my work orientation and working methods: first, my ideas are conservative, and my pioneering spirit and innovative consciousness are not enough; Second, there are limitations in work orientation, lack of foresight in work, and insufficient awareness of research and planning work from the perspective of overall development; Third, sometimes we don't pay attention to details in working methods, and we don't pay attention to strategies in working methods, which is easy to produce impatience and lack of calm and meticulous thinking; Fourth, work experience needs to be enriched, communication and coordination with colleagues are insufficient, and experience in flexibly applying policies to solve practical problems is insufficient.

Verb (abbreviation for verb) future plan

Tian Xingjian, a gentleman strives for self-improvement; The capacity of the earth is limited, so a gentleman must constantly cultivate his own virtue to undertake the world. I understand that this is the principle and true meaning of doing things for people. As far as the mind is concerned, the pace can go. No matter how good the plan is, it is important to pay for the action. Form does not represent essence, so it is better to say than to do. In the future, I will continue to strengthen my study, master the knowledge and skills to do a good job in logistics, improve my work skills, and strive to treat myself according to the requirements of high quality and professionalism, so as to be dedicated and conscientious. Actively strengthen communication and cooperation, strive to make good contact between customers and the company, actively expand business scope, and strive to complete the tasks assigned by the company on time and with good quality.

The above is a summary of my work in the past year and my shortcomings. Please put forward your valuable comments and suggestions, so that I can constantly improve my work and achieve better results.

Personal Work Summary 3 I joined Anhui Natural Gas Development Co., Ltd. in June 20xx, and was assigned to work in Sanbu Station of Pipeline Operation Branch after receiving certain training in the company. Now he is the stationmaster of Sanbu gas transmission station.

Time flies. I have graduated for four years and joined the natural gas company for almost two years. From the assignment to the station, I have been working very hard and dare to relax every day. With the careful training and help of company leaders and station staff, I have made great progress in my thoughts, study and work through my continuous efforts. The work is summarized as follows:

First, learn professional knowledge and improve job skills.

65438+ 10 formally joined the natural gas company in June 20xx, and was assigned to the No.30 port station of the pipeline operation branch at that time. At the beginning of my work, I found that my theoretical knowledge and practical operation were far from a qualified gas operator. In order to change my role as soon as possible and adapt to the work requirements, I study hard the professional knowledge of gas transmission workers and improve my job skills. After the training was assigned to the station, I found my own gap from all aspects and learned knowledge from books and the teaching of the old station staff. In a short period of six months, I have mastered the professional knowledge and operation skills of gas station operation through my own efforts and the help of my colleagues.

Second, political thought.

Politically, I strictly demand myself to take an active part in the company's political activities, consciously study political theory, strive to improve my political theory literacy, have a strong sense of overall situation and organizational concept, put my career first in my work, regardless of personal gains and losses, put my position in a new position, put the interests of the company and resident personnel first, and strive to practice the fundamental purpose of serving the people wholeheartedly. Be fair, just, just and upright in the work, have strong professionalism and dedication, work hard, be proactive, have a down-to-earth style, do not shirk, and stress efficiency. Pay attention to investigation and study, be diligent in thinking, and have clear working ideas. I can combine the general theory of station management with practical work and actively make suggestions for the safe production and operation of the station. In the face of right and wrong, it is unambiguous and gives full play to the exemplary role that a station grass-roots manager should have.

Third, organization and coordination

In practical work, I study hard to analyze, study and solve problems with Marxist standpoints, viewpoints and methods, and have certain organizational coordination and scientific decision-making ability. As the basic management worker of the station, he can help the company to do a good job in the ideological and political work of employees, mobilize the enthusiasm of employees, maintain the stability of station personnel, and provide guarantee for the smooth and orderly work of the station. At work, I fully believe that all station staff are meticulous in their posts and the responsibility lies with people. I also pay attention to training them and give full play to the role of all employees.

Fourth, business ability.

Since I joined the work, I have worked hard to learn the theoretical knowledge and professional skills of my major, attached importance to constantly improving my professional level, and strived to improve my professional technical ability and level through different forms of study in my spare time according to actual needs. Through more than a year's efforts, my professional skills and ability to control my work have been greatly improved, laying a solid foundation for better completing various tasks. Won the title of "technical expert" in the first job training skill examination organized by the company last year.

Verb (abbreviation of verb) continues education and learning.

In order to better adapt to the current work, and strive to do their own work. I attach great importance to continuing education and study, and have participated in technical training organized by the company many times. 1, June, 20xx, participated in the operation training of pressure vessels and pressure pipelines organized by special equipment testing institute, and obtained the professional qualification operation certificates of "pressure vessels" and "pressure pipelines". 20xx participated in the training of safety managers of central enterprises in Anhui Province organized by the Provincial Administration of Work Safety in August, and obtained the qualification certificate of "safety managers". Since I joined the work, I have actively undertaken all kinds of work, can be conscientious and successfully complete all tasks assigned by the company, and never affect my normal work for personal affairs. Can actively participate in various activities organized by the company, and has been affirmed by the leaders of the branch for many times because of its excellent work.

Sixth, the results of work

Since 10 took over the management of the station in August, he has actively participated in the completion of various tasks according to the work requirements issued by the group, the company and its subordinate companies: 10 in August, he led the station staff to reorganize and revise the station equipment information table and accident emergency plan, and improved the filing of various systems, documents and materials of the station, laying a good foundation for the next work; In September, lead everyone to simulate the "emergency plan" of the station to comprehensively improve the ability of all staff to deal with various accidents; 10 Organize on-the-job training theory and practical operation assessment in the station to comprehensively and effectively improve employees' ability; 1 1 Cooperate with the autumn inspection of the group company to rectify the problems found; In February, 65438+ compiled this year's work summary and next year's work plan.1October1165438 arranged two people to be on duty 24 hours a day to ensure smooth gas supply. In February, the personal responsibility area of station health assessment should be readjusted in response to personnel changes, so that everyone is responsible for station health; In March, lead the staff to actually put out the fire outside the station; A new annual job training plan will be compiled in April, so that you can know what to learn and how to learn every week and every day. In May, cooperate with the spring inspection of the group to improve the work and management level of the station again; In June, the new year's "emergency plan" drill was launched; Conduct flood control and waterlogging prevention drills in July; In August, staged post training and assessment were carried out in the station to improve the learning enthusiasm of the station members; 65438+ 10 September launched the fire safety month and the fire elimination campaign to find out the fire hidden dangers in the station and make disdainful efforts to realize zero hidden dangers in the station. Up to now, we have never dared to slack off in our work.

Seven. existing problems

As a gas transmission worker and a grass-roots manager of a station, there are not many bright spots, insufficient innovation, insufficient implementation of management work, and the decision-making ability and level of work management need to be improved. In my future work, I will definitely study harder, use what I have learned to explore hard, constantly improve my working methods, improve my work efficiency, be down-to-earth, work hard, and strive to become a qualified natural gas person. Salute!

Business personal work summary 4 20xx ends. I think all the employees in the company are satisfied with our achievements this year, and I am no exception. I think if you want to score this year's performance, I think it is 90 points. If we want to find a few keywords for this year, I think it should be busy, rewarding and growing. Busy, time flies. I still remember that we were in Hua Ting, Rhine, and we started to decorate our new office. Now we have been in our new office for more than half a year. from

After 20xx signed the contract for Shanghai Mobile at the beginning of the year, many contracts followed, such as Hangzhou Yongshan, Shanghai Kunjue, Shanghai Chuanghao, Fuhai Dolphin Restaurant and Suike Restaurant. People are nervous, there are many things, and the time is short. They often don't have time to pay attention to the progress of things, just follow the customer's phone.

With everyone's cooperation, things are going smoothly. Although there were some incidents that made customers dissatisfied, everyone finally understood. The busyness in the first half of the year is closely related to personal efforts and the improvement of business level. Therefore, on the basis of summing up the experience in the first half of the year, the achievements in the second half of the year are also natural, so they successively reported to Changzhou Amphenol, Wujiang Tian Li Polymer, Shanghai Dajian, Hangzhou Xinhua Paper, Sharp and Quzhou Pudong Development Bank. Due to the shortage of manpower and professional talents, I have to undertake all the related work from the first moment I contact customers and the quotation. Because our project is a work with long cycle and changeable parameters, every customer needs to communicate repeatedly, and the drawings are changed and the quotation is changed, and time always slips away unconsciously.

Harvest, with the busy business, will inevitably bring a lot of work experience. I have been studying all the way since I signed a contract with Hangzhou Yongshan. I made an elevator related to foreign trade for the first time. Due to lack of experience, I failed to get the best payment method for myself. It was this transaction that taught me a profound lesson. Going to Fanor alone to see the scene, draw drawings and sign contracts has given me a new understanding and breakthrough in the whole business process of the lifting platform, enhanced my confidence and laid a solid foundation for many lifting platform contracts in the future. Then I completed the work of the fixed boarding bridge of Kunjue Enterprise from quotation to contracting. This experience made the later fixed boarding bridge project familiar. Quzhou Branch of Shanghai Pudong Development Bank is the first elevator I signed. From the quotation to the drawings, to the signing and payment of the contract, I also try to do it independently. The success of this contract makes me try my best to give my customers meticulous care and get the due results. I have never complained about the repeated changes in the parameters and requirements of Gail's website. I always reply to customers on time. Due to the tight time, I made a quotation in Chinese and English for my customers overnight, and designed the drawings for them as soon as possible, which left a good impression on them, and the next transaction was almost logical. The sales volume completed in 20xx is almost ten times that of mine in 20xx. In this process, I not only gained the joy of clinching a deal, but also increased my personal income obviously, so I don't have to live as poor as I did in 20xx. While the company's performance has increased, it has also improved everyone's office environment in time and provided hardware support for new progress goals. Growth, this year, with the doubling of business volume and the improvement of personal experience, is also my fastest growing year.

In the first half of 20xx, because I just set foot in the elevator industry, I was quite unfamiliar with the business and the strength of the company was relatively weak, so I failed to achieve ideal results in 20xx, but it was precisely the accumulation and continuous learning in the first half of 20xx that laid the foundation for the harvest in 20xx. After this year's training, I can basically complete the elevator, lifting platform and other related work from inquiry to transaction independently. I think this kind of growth can be achieved under the background of our company. After this year, the communication with customers has become more flexible. I can master the customer's psychology, constantly analyze the customer's preferences and ideas in the business progress stage, and constantly change the strategy with the customer's ideas. It is this growth that makes the project progress more smoothly and the transaction faster and faster. After this year, I have a more accurate grasp of the customer's purchase intention. It is this growth that makes the failure rate of the project lower and lower, saves my precious time and improves the transaction rate. 20xx is a year worth celebrating for the company and ourselves, because we have gained something with our own efforts, and because of personal growth, the company is getting stronger and stronger, and the growth of the company provides a bigger stage for everyone's growth. 20xx is a hard and busy year for everyone, and it should also be a bumper year for everyone, so I hope everyone can share their hard work. The rapid development also reminds us that there are still many problems at present, and the quality of products is the first. If this problem is not properly solved, then development may encounter new bottlenecks.

The year 20xx is coming. For the new year, I hope that the company's career will flourish, and I hope that my efforts will be rewarded as always. I hope that my performance will make greater progress on the basis of 20xx, my salary will continue to increase, and I hope that I can live a happier life.