As a Weilai car owner, let’s talk about the experience of battery swapping and power-up.

2019 is coming to an end, and I have been a NIO car owner for almost 4 months, and I still have a lot of feelings. Some people have said before that NIO car owners are "not short of money" and "like to follow the trend". In fact, this is not necessarily the case. I am just an ordinary office worker. The reason why I choose to become a NIO car owner is because NIO's battery replacement and power-up services solve the problem. It has solved the most troublesome charging problem of electric vehicles, and I think this is more important than anything else.

Actually, I didn’t plan to buy Weilai at the beginning, but I just happened to catch up with the policy that the first Weilai car owner can enjoy the vehicle’s lifetime free warranty and lifetime free battery replacement service, and it is available nationwide. It can be used at any battery swapping station, with no limit on distance or frequency. This is simply too tempting. So I experienced it twice on the spot, and I felt that it basically met my psychological expectations, and the performance of the car was also good. Although it was a little over the budget, I still made the decision decisively and bought the Weilai ES8 seven-seater version. In this way, I became a Weilai car owner. Let’s talk about the experience of adding power and replacing it.

Whether it is battery replacement or recharge, NIO car owners can operate it on the NIO? App, and there will be dedicated staff to connect. If you go to a battery swap station to swap batteries, download the NIO App on your phone and you can see the charging map of the NIO battery swap station. There are now 117 battery swap stations across the country that can be searched on the map, including 8 in Beijing. Each battery swap station is open 24 hours a day. However, NIO staff said in the NIO owner group that the number of battery swap stations in Beijing is actually more than what is shown on the map, which is enough for NIO owners to use.

I usually go to Ideal International Power Swap Station and Hesheng Fortune Power Swap Station. There is not much difference. First place an order through the NIO App, then drive the car to the battery swap station and hand it over to the staff. The specific process of replacing the battery is completed by a robot. It only takes 3 minutes for the car to be "resurrected with full health"; including the time to enter and exit the battery swap station and the occasional waiting time in line, it takes less than 10 minutes. Calculated in this way, the time for each battery change is about the same as the time for refueling the car, which is quite convenient for us NIO car owners. Moreover, the battery replacement is free, and I feel that I am making money every time I change the battery. Therefore, there has been a popular saying among our Weilai car owner group: It’s great to change the power of Weilai cars, and it’s always great to keep changing the power!

Now let’s talk about one-click power-up. When I first became a Weilai car owner, I was very nervous every day. I drove the car everywhere and called for power-up service four times a week. The same is true for placing an order on the NIO App. First, fill in the parking information in the App, and then call for power up. A specialist will drive NIO’s mobile charging vehicle to the parking location (the specialist may also drive the vehicle to a battery swap station or a charging station). Go to a place with charging piles to recharge your batteries), which is similar to ordering takeout or sending express delivery. It is not too convenient for Weilai car owners. The charging car can be charged to 90% capacity in less than an hour. During this period, I usually have a meal or watch a movie or something, and then pick up the car with peace of mind. The connection is seamless. I basically don’t feel the so-called "range anxiety" ".

In fact, in addition to the good battery replacement and power-up services, Future Auto also provides timely feedback on the needs of our NIO car owners. There is also an exclusive NIO car owner service group. If we have any questions, we can You can communicate with the staff directly in the group. These four months of experience as a NIO car owner have made me feel that buying a car really means you get what you pay for, and every penny spent has tangible returns.

This article comes from the author of Autohome Chejiahao and does not represent the views and positions of Autohome.