Refutation expert

First, colleagues' mistakes. The misunderstanding of the leader is that you are a rookie: I didn't do it /XXx did it. Master's words: I'll correct it right away. Let me talk to xXx about this low-level mistake. Don't do it again. Our team will learn from it.

Formula:

Correcting mistakes+pointing out the wrongdoers+learning from the team.

Second, the leader puts the responsibility on you in front of the bigger leader. This is a master speech that the leader asked me to make: it's really my problem. I overestimated my ability and relied on the leader to steer.

Formula:

Don't pass the buck+don't blame the key responsible person at ten o'clock.

Third, colleagues at the same level give you a job.

Novice speech: I don't have time, I'm doing XXx/ this is not my job. Chatter master: Yes, but I've been busy with XXX recently. If you are not in a hurry, wait until next week; If you are in a hurry, don't ask manager Huang, do yours first.

Formula:

No direct rebuttal+infinite delay+direct leadership.

Fourth, colleagues diss in front of the leader, and you don't cooperate with the work.

Rookie: You didn't send it to me, okay? Don't talk nonsense. I'm also responsible this time. I didn't ask you when you needed it. If you need it in the future, let me know in advance to avoid misunderstanding.

Formula:

Speak hard, speak soft+explain the responsibilities of others+standardize in the future.

Colleagues are still desperately urging them to work temporarily.

Novice speech: I can't do it. What can I do if you don't mention it earlier? I understand that your project is very tight, but it is really too urgent. Please check the content first, or the discussion between the leaders of both sides is preferred.

Formula:

Understand * * * feelings+solve some problems+hand over major problems to leaders.

Six, cause yourself to forget/wrong, and in turn blame you.

Give a chestnut: Why hasn't the activity plan been issued this time? Novice words: I have already sent it! I think I mailed it this morning. I will send it again right away.

Formula:

Give up rebuttal and self-testimony+euphemism+do it again correctly.

7. When your work is questioned, it won't work.

Novice words: Why not? Expert's words: It is indeed difficult to implement, but we have entered a bottleneck period and need to try some different schemes.

Formula:

Agree with each other's point of view+emphasize your own point of view+seek knowledge.