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Summary of personal work of promoters
Summary is to analyze and study the relevant situation at a certain stage, and make a written material with guiding experience and methods and conclusions. It can effectively exercise our language organization ability, so write a summary. So what is the format of the summary? The following is a summary of the personal work of the promoters I collected for you. Welcome everyone to learn from it, I hope it will help you.
Personal Work Summary of Promoter 1 Work Contents of Supermarket Promoter:
1. Distribute promotional materials related to enterprises and commodities in the store.
2. Communicate with consumers through stores, actively promote commodities and enterprises to consumers, and improve the visibility of enterprises and commodities.
3. Be responsible for the display of POP and merchandise in the store, and keep the display of merchandise and promotional items neat and orderly.
4. Feedback the customer's opinions to the superior departments in time, and make plans to solve related problems.
5. Maintain a good service attitude and enthusiastically recommend its promotional products to consumers.
6. Use various sales techniques to make consumers feel the warm atmosphere of the store and enhance their purchase intention.
7. Complete the daily or temporary tasks assigned by the manager.
Responsibilities of supermarket promoters:
1. Assist customer service in after-sales handling to avoid customer complaints or complaints caused by poor after-sales handling.
2. Do a good job in the hygiene of the goods on the shelves, and ensure that the ground is clean and free of stains and the shelves are free of dust.
3. Replenish the goods in strict accordance with the replenishment procedure, so as to make the replenishment timely and orderly, and replenish the goods according to the principle of first-in first-out.
4. Carefully check the commodity label, and replace it in time if it is found to be damaged or changed.
5. Earnestly do a good job of commodity attribution in accordance with the Regulations on the Administration of Commodity Ownership in Supermarket.
6. Do a good job in shopping guide and provide customers with quality services.
A good supermarket promoter can maintain the image of the enterprise well. After reading Jobs' resume, I should know something about the work of supermarket promoters. If college students are interested in this, they can go to a well-known enterprise to recruit and submit their resumes.
Summary of Personal Work of Promoters 2 Time passes through your fingers inadvertently, and it is another year in a blink of an eye. Looking back on my work in 20xx, with the correct guidance of supermarket leaders and the strong cooperation of my colleagues, all my work can be carried out step by step. Now I summarize my work in 20xx as follows:
First, strive to expand their knowledge in 20xx years of work.
I think doing sales promotion is like taking a free MBA course, which has taught me a lot of knowledge and skills that I can't learn on campus. Nowadays, customers are becoming more and more rational and intelligent, so we must learn more and more professional product knowledge in order to sell products better and persuade customers better, so over time, we have become experts in a certain field. I couldn't even answer some basic questions about cosmetics before, let alone why. I think there are two problems: on the one hand, the training of the company is not in place; On the other hand, the awareness of self-learning and growth is too poor. I think if I go on like this, I will still be an ordinary nobody after ten years, and success will never be with me. In 20xx, I participated in several professional trainings organized by the company. In my spare time, I also go online to find all kinds of cosmetics and beauty knowledge to enrich myself. Now I can confidently say that I am an expert in beauty care and skin care.
As a promoter, in addition to learning professional commodity knowledge, you also need to learn a series of peripheral knowledge related to commodities, so that you can be more confident, more professional and have a higher transaction rate. Therefore, I use my spare time to participate in the work of other departments of the company and learn from my colleagues. Such a casual behavior has made my business more and more smooth and made me one of the best shopping guides in the company's sales performance. I do more than others and learn more than others, so I will have more experience than others, so I will grow faster and earn more than others. Learning is for oneself, for wealth, for success and for happiness, so as an excellent sales promotion expert, his knowledge should be all-round.
Second, cultivate one's psychological quality at work.
In our work, we have to deal with people from all walks of life every day. They come from different industries and different levels. They have different needs and different mentalities. If we want to serve every customer well and satisfy them whether they buy or not, we need to show first-class psychological quality when we say "no" to others in the face of failure. Therefore, I want to thank my work, so that I can learn the skills of observing color, looking around and listening around, and my psychological quality has been well exercised in my work.
Third, exercise your basic sales skills by heart.
I don't want to sell anywhere in my life. I think any job is related to sales. Even if the United States is running for president, the president will make a speech and sell himself. An excellent shopping guide should not only have good psychological quality of sales and service, but also become an excellent sales psychologist. In my daily work, I learned to analyze the psychological changes and needs of customers through every little gesture and facial expression of customers.
Fourth, the eloquence has been greatly improved.
To make an excellent promotion, you must have first-class eloquence, and you can express your ideas through language. In my daily work, I communicate with different customers every day, exchange and introduce products. Over time, my eloquence and communication skills have been greatly improved.
Fifth, cultivate contacts and improve the rate of customer return.
We deal with people every day in the sales process, so this is the best opportunity to learn how to communicate with people, how to build trust and how to win recognition from others. I, on the other hand, fully grasped this opportunity, turned a strange customer into a bosom friend through excellent service, made all kinds of customers like me, and made full preparations for future success. I never realized this before. Work is just for work. I never thought what I could do to prepare for the future.
Of course, there are still many shortcomings and difficulties in my work, so I will not be proud of these gains. I will constantly improve my professional quality, strengthen business training and study, constantly improve the shortcomings in my work, and serve the supermarket and customers with more enthusiastic and better work. We work most of the day. Only by making our work truly happy can our life be truly happy. I am glad that I have found a job that can make me happy and fulfilling. I love my job very much. In the new year, I will devote myself to my work with more enthusiasm and contribute my light and heat to the supermarket!
Summary of personal work of promoters III. I don't have any special abilities at work. Although the brand is very important, the promotion skills of promoters are also indispensable. How to persuade customers to buy your skin care products in promotion? First, let customers feel confident in product quality, and second, let customers feel the popularity of sales. At this time, the purchase is worth the money, which increases the confidence of buying. This is especially useful when there are many people on holidays.
I plan to collect more information and materials about competing products and report them to the company in time, formulate corresponding strategies, observe the situation of other promoters, learn from their strengths, make up for their shortcomings, carefully analyze consumers' psychology, find customers' intentions from conversations, and use publicity points to promote sales in a targeted manner, so as to gain a big lesson in this year's Spring Festival, be energetic, beat them from the momentum, convince them all and do my best to achieve good sales results.
Recalling how superficial you were when you first entered the company, if the appeal of the brand is unshakable, then the ability of the promoters is even more important. So I hope the company will give us more knowledge training in consumer psychology in the future. Usually in sales, in addition to attracting consumers with gifts, it is especially necessary to grasp the psychology of consumers who love petty gain and give full play to the influence of gifts. Then do a good job in product booth display and promotion.
Looking forward to the future, under the leadership of all wise leaders, I will devote myself to the front-line sales work with a more positive attitude, and I will certainly make better achievements to meet the more brilliant tomorrow of our whole shopping mall!
Personal work summary of promoters 4. I have been in xx company for one year, and the annual work summary of promoters. In this year's work, I constantly challenged myself, worked diligently, strictly abided by the rules and regulations of shopping malls, honed my working ability in practice, and greatly improved my business level. I know that my progress in work was distributed with the help of everyone, and it was also highly recognized by the leaders of the mall. In August of xx, I was appointed as the head of the cabinet, which was the greatest affirmation of my work. Looking back on the stormy course I love to experience in the past year, I have made the following work summary:
First, moral cultivation and professional ethics.
Through the continuous study of newspapers, books and magazines, I love my job, have a strong sense of responsibility and dedication, have a correct working attitude, be serious and responsible, strengthen the study of professional knowledge and constantly recharge myself. This is a source of confidence in selling jewelry. Summary of sponsors' annual work.
Second, the quality of work, achievements, benefits and contributions
Finish the work with good quality and quantity, and the work efficiency is high. At the same time, I also learned a lot at work and exercised myself. Through unremitting efforts, my work performance has been greatly improved.
Third, the experience in the work
Sales is an art. As a jewelry salesman, if you want customers to buy satisfactory jewelry, you should pay attention to language skills and several aspects that should be considered at all times. 1 Greet customers 3 meters carefully, 1 meter for inquiries. Smile service is the key to create a relaxed and happy shopping environment. 2 fully display jewelry, because most customers lack jewelry knowledge, so it is very important to display jewelry. The more customers know about jewelry, the stronger their satisfaction after buying it, as the saying goes; "Satisfaction |" is the best advertisement for customers. 3 facilitate the transaction, because the value of jewelry is relatively high, before the final transaction, the customer's pressure is great, so the salesperson should take a distracting method to reduce the pressure on the customer. Familiar with the wearing, maintenance, use, origin and quality of jewelry. After-sales service, when the customer's work is not finished after purchase, it is necessary to introduce the knowledge of wearing and maintenance in detail, and finally say some words of blessing to make the customer feel happy. Enhance the feelings with customers and look forward to the occurrence of secondary consumption. Seize every sales opportunity, wait for the arrival of customers in the best mental state, pay attention to your appearance, wear clean and decent clothes, and insist on makeup every day.
Fourth, the shortcomings in the work and the direction of efforts
Summing up the work in the past year, although there is no small progress, there are still many improvements and shortcomings. For example, if you don't know enough about jewelry, you should strengthen your study, improve your sales skills and learn this knowledge. It is very important to learn from the successful experience of others. Sometimes bad sales can lead to negative thoughts, which is unacceptable. Negative thoughts are the enemy of sales. The summary of sales failure is not enough. Every sales failure has its reasons, such as whether the jewelry recommended by customers meets the needs of customers, and whether the attitude towards customers is blunt and leads to customer dissatisfaction. Is the jewelry fully displayed to customers? Wait, these all need to be considered. As a cabinet leader, just like a squad leader who leads troops to fight, it is very important to rush to the front line to influence and infect members. As a cabinet leader, we should first set an example and set an example. A counter is a collective, and full unity can release the greatest energy. Learn from each other and make progress together.
In a word, I worked and was happy this year.
At the end of 5 years, the busy year is coming to an end, and new challenges are just around the corner. Looking back, in the big family of xx supermarket, I got more exercise, learned more knowledge, made more friends and accumulated more experience. Of course, I found my own shortcomings through many profound lessons. This year is a whole year, and my growth comes from the big family of supermarkets. It is my bounden duty to do my best for the better development of the supermarket next year. I summarize my work in 20xx as follows:
First, actively learn business knowledge.
After this year's job transfer, I became more familiar with the function and price of each commodity in department stores, and took the initiative to ask the manager and team leader to improve my business ability and do a better job. At the same time, seriously participate in the training organized by the supermarket, get a deep understanding, and truly digest and apply the required knowledge to the work.
Second, correct attitude, work hard and do a good job actively.
When I first transferred to the daily chemical group this year, everything was new and strange to me. A lot of things need to be taught by old employees, and I think there is too much to learn. So I carefully observe what they do and study patiently, from the display of goods to the replenishment of out-of-stock goods; From commodity promotion to new product development ... learn bit by bit and remember bit by bit. After more than half a year's work, I got exercise, and my daily work became more and more handy.
My work is really successful in details, so I must be careful. So I carefully understand the function and price of each product, check the production date of the product at any time, know the market information of similar products in time, and report to the leader ... I always insist that what I do must be done well. I am passionate about my work, caring for my colleagues, infecting people around me with positive actions and driving people around me. This is what I felt in xx supermarket, and I hope I can do it seriously. In daily work, I am serious and responsible for my work, have a correct attitude, be proactive, do more things, talk less and do more, do what I say, be enthusiastic and positive to my customers, and be rigorous and meticulous to my work team. Actively be good at communication and coordination with colleagues, handle the relationship with colleagues, unite and cooperate, and jointly complete various tasks. Pay attention to your own shortcomings in your work and actively correct them.
Third, seriously participate in various activities organized by supermarkets.
The supermarket is busy and the task is heavy. I worked hard to overcome all kinds of difficulties, coordinated my time, and actively participated in various activities such as knowledge contests and dance competitions, and achieved good results in all activities.
Four, 20xx years of work will further strengthen and improve their work, and better complete their work.
1, strictly abide by the supermarket management system.
Don't be late, don't leave early, don't be absent from work, be full of energy, stand upright, behave generously, wear service badges as required, strictly abide by the management system, and work hard actively.
2, to further correct the work attitude, conscientiously complete the job.
In the work, I can obey the arrangement of the manager and the team leader, don't talk about objective conditions, don't drag my feet, and communicate with the leaders in time if there are problems. Respect comrades, be helpful, and strive to create a harmonious working environment. All work can focus on the overall situation and overall interests, resolutely implement the principle that individual interests are subordinate to collective interests, and work hard.
3. Strive to improve business capabilities.
Further actively participate in the training organized by the supermarket, study hard, carefully understand the function and price of each commodity, be more familiar with the products and improve the service quality. I don't know how to ask the manager and the team leader, and strive to make my business ability go up a step and do my work better.
4. unite colleagues and help each other.
I always insist that when I do something, I will do it well. I am passionate about my work and care about my colleagues. Supermarket is a big family. I want to take the initiative to deal with colleagues, infect people around me with positive actions, drive people around me, do a good job together, and make due contributions to the development of xx supermarket!
Summary of personal work of promoters 6. Worked as a furniture promoter in the shopping mall from xx, and worked in the shopping mall in a blink of an eye 1 year and 6 months.
First, treat all customers who come in as our relatives and friends.
This is the working skill of my furniture promoter about mentality. Imagine how we will accept our relatives, friends or friends when they come in to buy their own furniture. Facing customers with such a caring attitude, customers will still feel kind.
Second, pay attention to customers and sincerely praise them.
Sincerely praising customers is also an important skill in shopping guide work. Sincerely praising customers can also increase sales, not only increase sales, but also make shopping guides and shopping malls form a good impression among customers.
Third, the skills of using the calculator in the quotation process.
The quotation process of furniture promoters needs repeated and accurate calculation. Before receiving customers, you should prepare a calculator, pen and paper for recording and calculating. All these can prove that you are a professional promoter.
Fourth, a pleasant reception mood.
Try to be a warm and cheerful person. In the process of receiving customers, think of some happy days, let your cheerful mood infect customers, and let sales achieve good results.
Fifth, keep updating your greetings.
Many times, a polite and exquisite greeting from a promoter may attract customers into the store to buy. The most common greeting is "Welcome, please come in", but it can be changed appropriately, such as "Please come to our store to choose" and "Welcome, what can I do for you".
Summary of personal work of promoters 7 Among all kinds of promoters, I think the promotion of digital TV is more challenging and can better show personal ability. During the winter vacation last year, I worked as a TV promoter for an internationally renowned brand. I suffered a lot during this period, but I also learned a lot.
First of all, let me talk about the best time to do a part-time job and the best way to find a part-time job. The best time for college students to take part-time jobs is between the last semester of freshman year and the last semester of junior year. During this period, their studies are not very heavy, and they will not face the pressure of postgraduate entrance examination and job hunting. As long as the time arrangement is reasonable, there will not be much conflict between English and computer grades. The best way to find a part-time job is through the introduction of classmates or seniors. When looking for an intermediary company, you must find a formal one (90% of intermediaries are deceptive, so you must find out whether this company pays a formal intermediary fee).
In the process of being a promoter, we should pay attention to the following points:
1, brave and confident. During college, many introverted students want to find a part-time job, but for various reasons, quite a few of them lack confidence in finding a part-time job that can exercise people's ability. There are roughly the following reasons: introverted and inarticulate; Long difference, dare not try; Worry about ability, be swayed by considerations of gain and loss; Self-esteem, fear of failure. In fact, when we really strive for a job and work hard, you will find that many times we have to be confident. The previous reason doesn't exist at all, and many seemingly difficult things can be solved easily. Therefore, you must be confident in the process of finding a part-time job and interviewing (especially introverted students). I think the process of finding a job is similar.
2. learn to be patient. As post-80s college students, quite a few students in our class are only children, and they are "little emperors" and "little princesses" at home. Our parents and elders have tolerated many of our shortcomings and mistakes. At school, students can be very patient. But when you work outside, don't expect others to tolerate you when your labor and effort are priced with money. At this time, we must learn to be patient. Especially for promotion, I meet all kinds of people, such as 369 and so on. Some customers are low-quality, unreasonable, jumping in the egg and even swearing. At this time, we must be able to bear grievances and learn to bear them. As novices, when we start to promote, there will definitely be a lot of things we don't understand and some mistakes will be made. In the face of criticism from formal promoters, we should accept it with an open mind, learn to endure no injustice at all, and not conflict with formal promoters. In short, at the beginning of work, try to be a man with his tail between his legs.
3. Pay attention to details. We college students are new to society and lack experience. Many of them are careless and do not pay attention to details, which will leave a bad impression on the formal employees of the company. So don't send and receive text messages frequently at work, and it's best not to answer the phone when introducing products to customers. If it is an important call, you must explain it clearly to the customer and give them enough respect, otherwise the customer will turn around and leave immediately. Others, such as promoters, always stand and work. Everyone should also pay attention. Don't sit on the sofa when there are no customers, and they don't sit either. Company inspectors found that you may not be far from leaving your job.
4. study hard. As a temporary promoter, both the knowledge of product performance and the skills and experience in dealing with customers will be greatly insufficient. At this time, we should actively think about the official pusher learning. Even if the person standing in front of you is a high school student or even a junior high school graduate, you should not be reluctant to ask him because his education is lower than yours. Let the questions you don't understand accumulate, so that your ability will not be improved. After a long time, you are likely to be excluded by others. One of my classmates was pushed out because of this, and handed over 80% of the day's work (in Wuhan, the average temporary pusher is between 35 and 50) to others. We should also take the initiative to understand the workflow of each shopping mall, such as how to invoice, how to do after-sales installation, how to make preferential orders, how to make invoices, how to debug machines for customers and so on. In this way, once the official promoters leave the counter for something, or go to work in the middle shift in the morning or need you to cover for the New Year, they can cover for them immediately. At this time, your value will greatly increase, which is very beneficial to your long-term work in this company.
5, hard-working. Being a promoter itself is a very hard and tiring job, while being a temporary promoter needs more energy because he has no experience at first. And we college students still have our own studies. If you can't work hard, you'd better not find a part-time job. We may often go to different shops at work. We can't be late and leave early, because it takes more than an hour by bus from school to the store. Because temporary promoters work in the peak sales season, it is normal to get off work late sometimes. Don't complain about this situation, and it won't affect your working mood, otherwise you can choose another employer.
6. Make good relationships. The quality of temporary promoters' work is determined by formal promoters, so be sure to have a good relationship with formal promoters. Accept their criticism with an open mind, try to explain clearly when misunderstanding occurs, and don't argue with them, because many people are dismissed because of their bad relationship with the official promoters. Managers, store managers and formal promoters of other brands should also have good relations, which will be of great help to your actual work. Even with the promoters of major competitive brands, we should have a good relationship and avoid being "little shoes".
Summary of Personal Work of Promoters 8 Unconsciously, I spent 20xx busy, but I still clearly remember that xx had just entered xx, and it took a hard process for xx to take root and sprout in xx. I feel a lot of pressure, and I need to make more efforts to overcome many difficulties. The company arranged for me to be in the biggest supermarket in xx. In the face of fierce competition, I have some doubts about my ability to shoulder this burden. Seeing that xx products are novel in packaging and complete in variety, I thought it would be safe when I arrived. Go into battle lightly, concentrate on your work and do your best to complete the tasks assigned by the company. In this way, I worked hard for a month and then challenged a new month. After half a year, I am particularly happy to see more and more customers recognize xx. Let me see that xx will have a good development prospect, so that I can fight side by side with xx colleagues with confidence.
Over the past year, through unremitting efforts, we have achieved excellent results for two months, and achieved sales of 1 month and 1 month respectively. Except in May, the sales in other months are between 6000 and 9000 yuan.
To do a good job in promotion, I summarize three points:
First, always keep a good attitude. For example, at work, we will encounter low customer flow or the failure of several customers to introduce products in succession. We are easily discouraged and in a bad mood, and always feel that today is too bad. This will distract attention, slow customer response and lack of confidence, which will affect sales. On the other hand, think a little about why continuous recommendation fails, adjust your mentality immediately, such as going outside the supermarket to get some fresh air, and then continue to work hard.
Second, observe words and deeds, which varies from person to person, and use different promotion methods for different customers. For example, student customers prefer fashion brand-name products with strong advertising. So it is difficult for them to accept our recommended products quickly, and we need patience. You can briefly introduce the product first, and then tell her why students are prone to acne and blackheads, and what problems should be paid attention to. Talking about this makes her think you are more professional. Ask her what her major is again, which can enhance her trust in you. Finally, recommend products for them quickly, which has a high success rate.
Third, after catching customers, remember not to talk about products blindly. Now there are more brands, more promoters and almost the same promotion language. Therefore, when introducing products, it is easy for customers to think that we just want to sell products, so we can't gain the trust of customers quickly. In fact, customers will only accept the products you introduced if they trust you and accept you as a person. If you introduce the product simply and pertinently, you can introduce the product topic into people's topic when the customer considers it, such as praising the customer or asking how the customer usually cares.
At work, I found myself with many shortcomings, such as lack of patience, poor sales skills and little knowledge of beauty. In the future work, keep learning, learn from each other's strengths and make better achievements.
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