How to deal with conflicts with other people's opinions or ideas?

Speaking of contradiction, it is ubiquitous in our life and work. Because everyone has different views and personalities, and everyone has different positions, there will always be problems of one kind or another. Some people easily lose control of their emotions and keep clinging to each other. The contradiction has not been resolved, but has escalated into a fierce conflict. The person who can handle it is to find problems, solve problems through communication and skillfully resolve contradictions.

What if there is a conflict with other people's views or ideas? Let me give you my opinion.

First of all, be calm.

Try not to be controlled by emotions, calmly think about the root cause of the contradiction, find out the problem, solve it from the root cause, and even think about the next time if a similar situation occurs, pay attention to the discretion from the beginning to avoid the recurrence of the contradiction.

Second, empathy.

Since there are contradictions, the other party naturally has reasons for TA. You might as well listen carefully to why the other party will do this, and whether it is your own responsibility. What would we do if we put ourselves in the same position and deal with the same problem? If both sides know how to put themselves in the other's shoes, they can understand each other, communicate easily and help solve problems.

Third, retreat for progress.

If there are unbreakable contradictions, taking the initiative to make concessions and progress is the most effective way, and you can also see a person's most sincere attitude. When our boss talked with a customer about an order before, he resolved the contradiction by taking the initiative to compromise. Although I lost a little money, the customer felt that the boss was a very sincere person. Later, we continued to cooperate. Now I am a relatively stable customer in the company and have achieved such a win-win situation.

Therefore, if you are calm, let yourself not be controlled by emotions, and know how to put yourself in the other's shoes and take the initiative to make concessions, you can almost roll with the punches. If we can constantly refine and summarize afterwards and constantly reflect on ourselves, no matter how big the contradiction is, we can handle it well.