What's the number of 10088?

10088 is a service hotline opened by China Mobile for high-end customers of non-group networks. 10088 is not a liar's phone. The original outgoing call number was 10086, and later a separate telephone manager and account manager line was set up 10088. Only the account manager or telephone manager's number can be dialed. Calling is free, and roaming in the province is also free.

Everyone should be familiar with the number 10086, which is the official customer service number of China Mobile. Do you know what 10088 does? Let's start with 10088.

Details: 0 1 Telephone manager service is a special upgrade service for the target customers served by mobile companies, focusing on maintaining and maintaining middle and high-end customer groups. It mainly calls out through 10088 to provide customers with consumption analysis and corresponding product solution services, and provides targeted and personalized intimate services with 10088 as the contact link.

For customers who spend more than 120 yuan in March, the mobile company will provide telephone managers for specific users. At present, according to different regions, this function has not been fully opened. Users who open this function in China (excluding Hong Kong, Macao and Taiwan) to dial 10088 will be charged according to the normal package, and receiving 10088 is free. Working hours are 8: 30 am-65438+02: 00 pm-65438+04:00 pm.

03 Every time a user makes a call through 10088, the system will automatically transfer to its own telephone manager desk. If there is a busy signal, it will be immediately transferred to the phone manager's mobile phone. If you don't answer either, the system will record it automatically. Then the telephone manager will actively reply to the customer according to the record, which avoids the long waiting of the customer and is more efficient. Different from 10086, the telephone manager service of 10088 not only provides consulting, troubleshooting, business handling and other services, but also aims at the important needs of customers and the characteristics of telephone service.

The customer service manager is a user who maintains his name. If the user under his name calls 10088, a staff member will give you feedback and contact to solve the user's problem. The normal job at ordinary times is telemarketing. Carry out outbound marketing according to targeted related projects, and of course the number will be assigned to you. In layman's terms, it is promotion. For example, it is recommended to prepay the phone bill to send the phone bill, and sometimes there are calls to notify the outgoing calls. Actually, it depends on the tasks assigned by superiors.

We need to explain to you that 10088 is not a liar's phone number, and the original outgoing number is 10086. Later, the telephone manager's and account manager's special line 10088 was separated. Only the account manager's or telephone manager's number can be called, and roaming in the province is also free. In addition, no matter what business or activity you register, you need to register information, which is to ensure the security of user accounts and also to deal with complaints in the later stage. There are all kinds of users, and many users will try their best to take advantage of your loopholes. Therefore, 10088 also has telephone recording, and authentication is also a prerequisite for registering or canceling business.