Joke Collection Website - Mood Talk - How to Do Curtain Sales _ Sales Skills Well
How to Do Curtain Sales _ Sales Skills Well
Sales skills of curtains
Sales skills of curtains
1.
There are four ways for store salespeople to try to understand customers' needs:
(1) Find the customers' needs by observing their actions and expressions.
(2) By recommending one or two products to customers, observe their reactions and understand their real wishes.
(3) Ask customers what they think by asking questions naturally.
(4) Sincerely listen to customers' opinions.
"Trying to figure out customer needs" and "commodity tips" are combined, and the two steps are carried out alternately and should not be separated.
After customers have a desire to buy, they can't immediately decide to buy. They must also compare and weigh until they are completely dependent on the goods. Store salesmen should make initial contact with customers according to observation, so how can salesmen seize the best opportunity to communicate with customers?
First, customers stare at a commodity for a long time, which is thoughtful;
Second, after the customer has been in contact with the goods for a short time; Third, when the customer looks up; Fourth, when the customer suddenly stops; Fifth, when the customer's eyes are searching; Sixth, when the eyes of customers and salespeople meet.
send/give one's regards to
After grasping the above opportunities, store salesmen will generally make initial contact with customers in three ways, including: greeting customers casually; Directly introduce his favorite products to customers; Ask customers about their purchase intention. In this process, the shop assistant must make a description of the goods. Product description means that the salesman introduces the characteristics of the product to the customer.
This requires salespeople to have a full understanding of the goods in their stores.
persuade
After listening to the salesman's explanation, the customer began to make a decision. At this time, the salesman should seize the opportunity to lobby customers to buy goods in time. This step is "persuasion". At the same time, it should be noted that the product description is not a lecture on product knowledge for customers. Product description must be targeted, clarify customers' doubts and strengthen customers' interests. The method is:
(1) actual persuasion.
(2) How to persuade.
(3) Persuade with actions.
(4) The persuasiveness of speaking with commodities.
(5) Persuade and help customers compare their choices.
Of course, a customer will have many requirements for a product, but one of them must be the main one. Whether it can meet this main demand is the most important factor to urge customers to buy. When the salesman grasps the main points of sales and recommends products to customers in a targeted manner, sales are the easiest to complete.
When communicating with customers in the process of store sales, we should also pay attention to some problems:
(1) established
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