Work summary of cosmetics sales individual

Work summary of cosmetics sales individuals

Summary refers to social groups, business units and individuals reviewing and analyzing the study, work or completion of a certain stage to draw lessons A kind of written material with some regular knowledge, through which you can correctly understand the advantages and disadvantages of past study and work. It is better to calm down and write a summary. Have you decided how to write the summary? Below is a personal work summary of cosmetics sales that I compiled for you. You are welcome to share it.

Personal work summary of cosmetics sales 1

I have been selling cosmetics for more than six years. While learning the essence of other people’s experience, I am also constantly summing up my experience and making improvements. I feel that as long as we do the work we must do every day diligently, we will not worry about running out of business. So what is the work that must be done every day? I have roughly summarized the following points.

1. The overall image of the store is the face of the store. It should make it feel clean, tidy, decent and attractive to customers every day, and make them feel like they don’t want to miss it when they pass by it. The specific work is: the first step when opening the door. One thing is to stand outside the store and carefully observe the overall feel and hygiene, including both sides of the door and the door glass. If you feel comfortable, customers will feel comfortable.

2. The hygiene inside the store is very important. Displays and containers must not be dusty, and the floor must be smooth and clean. The specific job is to insist on careful cleaning and hygiene every day, so that customers can feel comfortable no matter what angle they look at the exhibits. Mop the floor well to give customers an overall sense of cleanliness.

Third, the placement of products should be beautiful. This will unconsciously improve the quality of the product and allow customers to see it at a glance. The specific work is to change the position and color matching of products every day, as well as the matching of strains.

4. The personal image and makeup of the store clerk should be appropriate, because a good image and makeup are more convincing in the sales process. In particular, beautiful makeup can help sales of cosmetics. The specific task is to put on delicate makeup and check each other's appearance and makeup.

5. Our warm service and professional language are both important. No one will reject your enthusiasm, even if they don't buy it today, because you are very enthusiastic and professional, I believe she will come back one day. The specific job is to serve every customer with a smile, use the most professional knowledge to explain sales, and make customers feel at home. Six: Prepare daily customer files, insist on adding new members every day, and return old customers to the store every day. The specific work is: every new customer must carefully record the contact number, age, skin type, and work industry so that they can be notified accurately when large-scale events are held and re-sold accurately. Contact several old customers every day and invite them to return to the store to distribute trial samples of new products for resale.

7. Listen humbly to every customer’s opinions or suggestions, which will help us better improve the store. The specific work is: the opinions and suggestions of customers every day must be clearly classified and recorded. That is our most valuable improvement plan, and it will also give the customer the feeling that we value her.

8. Try to sell more every day. The specific work is: sell products to more customers, and sell more products to each customer, so that a little makes a lot. These are two ways to increase sales. If you do it carefully and patiently, customers will feel that they have received very attentive and thoughtful services.

9. Complete the missing products before the end of work every night. The specific work is: counting the sales lines of the previous day in the accounts, and filling in the missing items in the sales area in time to facilitate the normal and smooth sales work of the next day.

For the time being, I have summarized the normal work that should be done in a day. I feel that there are still many shortcomings, and I am waiting for further progress in learning. Do everything with your heart, go to work, and you will succeed. Personal Work Summary of Cosmetics Sales 2

The time is fleeting and I spent 20xx unknowingly. But I still clearly remember that when Sijiao products had just entered the Hainan market, how difficult it was for Sijiao to take root in Hainan. The pressure is unprecedented, and there are many problems to overcome that require more work than ever before.

The company arranged for me to work in the ** supermarket in Haikou. Faced with the fierce challenge, I was a little hesitant. Do I have the ability to shoulder this heavy responsibility? Seeing the novel packaging and complete varieties of Sijiao products, I thought that I would take care of myself as soon as I got it. Put down your burdens, focus on your work, and do your best to complete the tasks assigned by the company. Just like this, I completed a month of hard work, and then started to challenge a new month. Half a year later, I am very happy to see more and more customers recognizing Sijiao. It made me see that Sijiao has good development prospects and gave me greater goals for the future.

Over the past year, through unremitting hard work, there have been two outstanding months, with sales of 10,000 yuan completed in January and October respectively. Except for May, sales in other months are between 4,500 and 8,500 yuan. To do a good job in promotion work, I have three profound insights:

First, always maintain a good attitude. For example, when we encounter low customer flow at work or introduce products to several customers without success, we can easily become discouraged, feel bad, and always think about how unlucky today is, etc. In this way, you will lose concentration, and you will be slow to respond when you see customers, and you will lack confidence, which will affect sales. On the other hand, think about why you failed to recommend continuously, and immediately adjust your mentality, such as going outside the supermarket to take a few breaths of fresh air, etc., and then continue to work hard.

2. Observe words and emotions, and use different promotional techniques for different customers. For example, student customers prefer trendy products with strong advertising. Therefore, it is difficult for them to quickly accept the products we recommend, and we need to be patient. You can briefly introduce the product first, and then tell her why students are prone to acne and blackheads, and what issues they need to pay attention to. Telling this makes her think you are more professional. Then ask her what major she majors in, etc., which can enhance her trust in you. Finally, quickly recommend products to them, so the success rate is higher.

Third, after capturing customers, remember not to talk about the product blindly. Nowadays, there are many brands and more promoters, and the promotional language is more or less the same. Therefore, when introducing products, we only talk about how good the products are. It is easy for customers to think that we only want to sell products, and we will not be trusted by customers quickly. In fact, only when customers trust you and accept you as a person will they accept the products you introduce. If you introduce the product in a concise and targeted way, you can introduce the product topic into human topics when the customer is thinking about it, such as praising the customer or asking the customer how they usually take care of themselves.

At work, I found that I also had many shortcomings, such as lack of patience, poor sales skills and beauty knowledge, etc. In future work, we will continue to learn, learn from each other's strengths, and achieve better results.

The year of 20xx makes me a little reluctant to leave. I have shed hard sweat and tears of excitement. It is precisely because I have experienced these bits and pieces of sourness and sweetness that I have continued to grow. Making progress. Therefore, I love this job and hope that I can work happily in the future and find more happiness at work! Cosmetics sales personal work summary 3

Three months ago, I came to x cosmetics company with the dream of youth. The first person I got familiar with was sister x. I was still a supervisor at that time. She is easy-going and considerate, like a good mentor and friend in our work and life. She has not been working for less than a month. Then I got to know Mr. He loves his employees and his career, and he is willing to help his employees bear the pressure because in my opinion, bosses are very strict and arrogant people. But as time went by, he was not the stern and self-respecting leader I saw in the companies I worked for before. Under his strong attention, I became a salesman. Under his leadership, I will learn a lot of practical experience and skills in quickly completing the company's assigned work. These experiences will be useful in my future work and life. I am grateful to these two leaders for their support and shelter during these three months.

I remember that in April, I was doing a water replenishment station at the x store. At that time, there was only one promoter in the store. Of course, Mr. X also arranged for someone from the company to come and help. This is my first time working at a water replenishment station in a company, and I am a bit nervous and scared.

The main reason is that this is the first important task I have received since I joined the company. The main reason is that I am afraid of being criticized when I return to the company because of the results I failed to achieve. I feel happy during these days of nervousness and fear, and I should feel particularly gratified and proud every time I launch my own product. Because I thought the sales in those few days were quite satisfactory.

After finishing the water replenishing station activity in store Only one promoter and I hosted the event at x store. I was very pleased that after a few days of activities, the sales in such a store could reach more than 10,000. When I learned that this product had exceeded this number for the first time in this store, I was very excited even though I was really tired at work. Because what others failed to do, I did.

Of course, there is excitement and sadness. It was the May Day holiday, and I was not distracted by the holiday. I personally arranged a small store event in x store. Of course, there was only one promoter, so I asked for a small promotion. The zero promotion is only for three days. In the next two days, the promoter and I will host it. Although the sales this month are not as good as the sales in October 20xx. On the National Day of 20xx, I was also hosting an event at the xx store in x company. At that time, x was also doing a water replenishment station activity and it was held for half a month under the auspices of four or five people. Of course, the sales were higher than those of the National Day of 20xx. Monthly sales are only over 2,000.

I thought I would be praised by the leader at the meeting, but I forgot. This job made me understand a lot of things that I have never learned before. What I want to say is that I learned a lot during my time working in the company, understood a lot, and also knew a lot of my shortcomings. But no matter what, it has passed. I will complete various tasks of the company in the next work, so that the gap between me and the company will become smaller and smaller, and the tacit understanding will become higher and higher. This is what I should do first, Secondly, I will follow the company's leadership and work step by step, down-to-earth, so that there will be zero work mistakes.

And I myself am a member of the company and have experienced a lot at work. All the compatriots and sisters in the company are great. Each of them is so outstanding and has a lot of enthusiasm in each one of them. There are so many shining points, and everyone has something I need to learn. They will definitely be the outstanding ones of Company X in the future, and they will definitely create one miracle after another. I am very proud to be their colleagues. They have always been a group of people who have moved me and learned from them. Because we have such a good company, such a good and amiable leader, and such a humane CEO, our company will definitely have a successful conclusion in the days to come.

Three months have passed by in such a hurry. I would like to thank the leaders and colleagues in the company again for your help during this period. In the future work, I will work harder Work and do your best for the company! Personal work summary of cosmetics sales 4

Time flies and the second half of the year is here unknowingly. But I still clearly remember that when xxx products first entered the xx market, how difficult it was for xxx to take root in xx. The pressure is unprecedented, and there are many problems to overcome that require more work than ever before. The company arranged for me to work in xx supermarket, the largest supermarket in xxx. Faced with the fierce challenge, I was a little hesitant. Do I have the ability to shoulder this heavy responsibility? Seeing the novel packaging and complete varieties of xxx products, I thought that I would take it easy. Put down your burdens, focus on your work, and do your best to complete the tasks assigned by the company. Just like this, I completed a month of hard work, and then started to challenge a new month. Half a year later, I saw more and more customers recognizing xxx, which made me very happy. It made me see that xxx has good development prospects and gave me greater goals for the future.

Cosmetics are generally used more by women, so overall, more consideration should be given to women’s psychology. For example, those that remove freckles, acne, stretch marks, wrinkles, and scars. Of course, there are also some that whiten, refine pores, etc.

So as long as I identify the customer's product needs, the sales will really begin. First of all, I have been learning to speak softly and tactfully. Because women are more delicate, they should be kinder in language and must not be blunt. If they are not gentle enough, it will easily lead to arrogance and other feelings. In this era of widespread Internet information technology, I also look for target customers online. Many customers come through related keywords, such as what to use to remove freckles, how to remove stretch marks, etc. Through these keywords, you can roughly guess some information about the customer, such as age and purchase intention. Stretch marks are only seen by people who have given birth, and your age can also be roughly guessed. The second is purchase intention. If we use the two keywords of stretch marks and how to remove stretch marks, I think the latter has greater purchase intention.

In the process of communicating with customers, I have always been proactive in guiding them, because when customers come to see my products, they first do not understand them. Of course, I do not understand the relevant information of the customers, so I can only take the initiative to guide them. Only by asking can we get closer to each other, such as asking how old the customer is? How long have they been using cosmetics? Have they used products of other brands before? etc. Try to use some modal particles. Summarize the cosmetics sales work and then analyze based on the customer's information, why using other products is ineffective or has little effect, etc. Then start to introduce the advantages of your product. What's the effect? ??Wait. After communicating with the customer, the sale is already halfway through. Many customers will not order immediately and will think about it. You can't relax at this time, because it means there is still a strong purchase intention, otherwise the customer will definitely close the chat box and leave at this time. What needs to be carried out at this time is a psychological offensive. Talk about the effects after using the product and some customer reviews, and also talk about the after-sales service of your product. After-sales service is of concern to many people.

Generally speaking, as a salesperson, you must be able to guess the customer's psychological activities, and perceive the customer's consumption habits and the level of needs of the customer from specific details of actions, clothing, behavior, eyes, expressions, etc. Below I will summarize some tips:

You have to deal with customers, store personnel, and people from other brands every day. If you don’t have a certain talent for acting, it will be a little difficult to sell good products. People with strong performance and communication skills can always find solutions to difficulties. Everyone likes to deal with proactive, enthusiastic and generous people. Your enthusiasm and positivity can always infect the people or customers around you, and you will get unexpected gains.

To sell your own products, you must first understand your own products, as well as the products of competing brands, the advantages and disadvantages of the product, the technical content of the product, the production process of the product, and the unique selling point of the product. The more you know, the easier it will be. Convince customers.

Turn the depressing promotion work into a kind of fun, into a happy sales behavior from the heart. Manage your customers with a grateful and happy mood. We should not make customers angry or be rude to customers because of their criticism, which will affect the image of the brand. Always remember: good intentions and a good mood are also promotional forces.

In real life, an excellent salesperson uses these "selling points" comprehensively, seizes the psychological needs of customers, and then focuses on introducing certain aspects. Good sales not only establish a brand for themselves, but also expand the influence of the company's brand and image promotion.

We need to have a detailed account to let the mall know that not only did you not lose money on the things you sold, but the total profit also increased. As a salesperson, you need to know the sales volume of the product, the profits created for the store, the investment amount, profit points, and effects of promotional activities, as well as the specific sales status, profits, and activity costs of other brands, to analyze the pros and cons of my brand in the mall. Situation, help salespersons to do sales, payment collection, and negotiation work in the mall.

Sales are the first person responsible for store work. They deal directly with store managers, customers, and competing products, and are the entry point for information sources. The market information we collect in our daily work is the best data for enterprises to grasp market developments and changes.

Remember that people always have the most profound first impression of things or other people, so your booth and product image should be decorated in a way that makes customers fall in love at first sight and never forget them. It is best for us to use the 5S management method to demand ourselves in daily terminal maintenance work.

In the first half of the year, I found that I also had many shortcomings, such as lack of patience. In future work, I will continue to learn, learn from each other's strengths, and achieve better results. Personal Work Summary of Cosmetics Sales 5

I have been selling cosmetics in the store for several years. These few years have made me feel the pain and excitement brought by sales. . This is a job that I love and hate at the same time, but it is more about finding the point that I love in this job, that is, gradually finding what I like through hard work. Over the past few years, I have become very familiar with this job. The reason why I have persisted for so long is not only because I like this job from the bottom of my heart, but also because it can bring me a sense of accomplishment. This is a fulfilling job. I would like to keep pursuing work.

1. Clear the direction and find the way

To do anything, we must first have a clear direction. Only after we have the direction can we find our own way to move forward. This is a process of our growth and the most correct step for us to deal with things. So the same goes for sales work. After so many years of accumulation, I understand a truth. If you do anything without planning and planning, then it will be a mess. Even if everything goes well in the early stage, life will most likely not go smoothly later on. Therefore, we must know our direction, and we must also know our goal. Only after we have each coordinate can we attack it as quickly as possible. This is the most practical way to work, and I feel this. Therefore, I will continue to preserve this good method and continue to work hard to innovate!

2. Improve capabilities and increase experience

Ability is a very important thing, especially as a professional As a salesperson, during these days of selling cosmetics, I often summarize and reflect on myself. I will record the people I come into contact with at the end of the day, or some of the problems I encounter, analyze the data every day, and make plans for the next day based on my own personal experience every day. This is what I think is the best way to work. . This keeps my brain awake, even if sometimes I feel a little confused, but when I calm down, I will find that I am slowly growing, and my abilities have also been improved, and my experience has gradually improved. accumulated.

3. Set a good attitude and keep up the good work

Everyone knows that in the sales industry, the most important thing is our service attitude. The same is true for cosmetics sales. Most of our contacts These are female friends. As a female, you should also know that there are actually some female friends in this group who are very difficult to deal with. A small problem can cause many big problems. There are too many things to face in this position, so only by setting your own mentality can you handle your own affairs as quickly as possible in the next work. So in the days to come, I will correct my mentality, persevere, and take the next road! Personal work summary of cosmetics sales 6

As a salesperson at a cosmetics counter in a shopping mall, I have a deep understanding of this period of time. I am very satisfied with my work performance, but there are still some shortcomings. In order for me to perform better in the next work and to take my sales performance to a higher level, I need to review my work during this period. Make a personal work summary at work, so that I can know more clearly my strengths and weaknesses at work, and also know more clearly the direction of my future work development.

1. Personal summary, see clearly your own abilities

I came to xx mall three months ago. I had very rich work experience before that. I worked in cosmetics store in xx mall before. I have worked in counters, x cosmetics companies and other places, but due to personal reasons I was not able to continue to develop in the previous unit for a long time, but it also allowed me to accumulate rich experience in cosmetics. During the time when I entered the shopping mall counter, I made full use of the experience I had accumulated before, which was of great benefit to my new job. I hardly spent any time adapting to this job, and because of my My basic skills were solid enough that I skipped the pre-job training for counter staff.

2. Excellent work performance, ranking first among counter sales staff

In the past three months, I combined my previous understanding of cosmetics, mastery of customer consumption psychology, My familiarity with the sales workflow has made my sales performance in the past three months very enviable and surprising. First, let me talk about the sales of various types of cosmetics:

1. Skin care products: lotion, lotion, isolation, facial cream, etc. In this area, my personal sales amount is as high as 34,000 yuan. . The most popular one is lotion.

2. Makeup: eye shadow, lipstick, concealer pen, liquid foundation, etc. In this area, my personal sales amount is as high as 52,000 yuan. The most popular item is lipstick.

The above is just all my transaction volume data in the past three months, which are all calculated by me personally. My personal profit has not been calculated yet, but I can feel that this is not the case. This is not my best time, but I am confident to do better. The main reason is that I have just arrived here not long ago, and there are no old customers. Most of them are people who patronize my business for the first time. To be able to achieve such results, I am already very good. satisfied.

3. Customers come first. We don’t recommend the most expensive products, only the ones that are suitable.

Cosmetics vary from person to person. Everyone’s facial skin is different, just like Everyone's fingerprints are different. It's the same reason. Maybe those big, very expensive brands are inappropriate and can cause skin allergies. Therefore, as a counter salesperson, one of the most important skills for us is to be able to observe customers' facial skin and recommend the most suitable products to them, so that customers can know our intentions when they use it. I think from the perspective of a girl, I dare say that 99% of girls will not change their cosmetics at will if they use a good one. This is absolutely true. Of course, the stores we go to will be fixed because of this, and our repeat customers will also increase day by day. I have always insisted that I will never sacrifice the customer's consumption experience for the sake of sales. I will try my best to impress customers. Cosmetics sales personal work summary 7

This year’s work is about to become history, and the busy year is coming to an end here. I have mastered most of the professional knowledge of X makeup, and my makeup skills have also been greatly improved. Looking back on this year's work, I have too many emotions and feelings in it. The following is a summary of this year's work.

After I entered the company, I received professional knowledge training on x cosmetics within the company, and personally experienced the excellent sales atmosphere in the company's directly-operated stores. After more than a month of training, I had basically grasped the selling points of the product. According to the needs of the agents, the company decided to let me contact the agents, and I started my business trip life.

1. Year-end Appreciation Party

When I first arrived at x, I was expecting and nervous. When I arrived, the agency had already started preparations for the year-end appreciation party, and I quickly got involved. After listening to different lecturers, I felt different teaching styles, which greatly helped my teaching level. In the evening, a professional performance team was invited to give a wonderful performance to new and old customers. I was honored to serve as the host, which greatly exercised my courage to speak on stage and my hosting ability. After the meeting was sorted out, ideal results were achieved. Customers were able to remit money very quickly after the meeting, which was much faster than other brands.

2. Market services

Distinguished by price, cosmetics are relatively high-priced. My work arrangement is mainly to assist in sales and training of store staff. The results of the training work are ideal. It can encourage the store staff to be enthusiastic in learning, help them master the professional knowledge of makeup and skillful makeup skills, and promote the professionalism of the store staff to drive sales and provide services. Performance. Due to factors such as the end of the year and cold weather, the sales performance is not very satisfactory, but it is basically possible to maintain a sales performance of more than x yuan per store. For me personally, the overall benefits of business travel are good, and it has reached a new level.

3. Work Thoughts

This job is not my first job in a social university. I have changed several jobs. Being able to enter the company is a destiny. The company and I are destined. But more importantly, the company's atmosphere and everyone in the company, including the company's leaders, left me with a different feeling. I feel very benefited from getting along with everyone. It has always been a pleasure to communicate with the company's leaders, which makes me confident in the company and myself. This is a warm family where everyone gets along well with each other. There is no intrigue or interpersonal struggle. I like the atmosphere here very much!

In the past year, I have learned a lot of new life experiences. Sales is a course that can never be finished. In this year, I have learned In order to slowly analyze the customer's psychology and choose suitable products for them. x cosmetics has a rich image. In the process of talking with customers, I learned to understand the customers' spending power, so as to choose products with appropriate prices for them. Gradually, I realized that I need to improve my influence so that I can do a good job in cycle sales and continuous sales after leaving the store.

From the company’s comprehensive membership system, I also clearly understand the importance of members to the store. These will become stepping stones for me to realize my dreams and make my life richer. ;