Is it reasonable for users to buy their own routers online and let broadband masters install them at home for free?

A few years ago, this request was not only unreasonable, but also a bit excessive.

You know, earlier broadband service providers were very "taboo" about routers. If you ask customer service, why can't some devices at home connect to the network? Customer service will tell you that "only one device can be dialed successfully". At that time, a network cable was not recognized, and the user privately trusted the router.

With the development of society, the attitude of broadband service providers towards routers is also much more open. In the past, the net cat only had one network output interface, but now there are several optical cat interfaces with wifi function, which is enough to show that broadband operators acquiesce in this behavior. However, this does not mean that the router purchased by the user is within the service scope, and the broadband service provider only ensures that the network interface on the optical cat is normal.

Combined with your question, the key point is that the router setting is very simple and can be solved by yourself. A few older elders can't set it. When they call customer service, they only complain that they can't get online. When broadband masters come and find that they are installing routers, they can only "eat a boring loss" and solve it for free. Although this is out of kindness, it can reflect the service consciousness of broadband service providers.

If you directly let the broadband master come over and install the router himself, the master has reason to refuse. Helping is a kind of love, and not helping is a kind of responsibility. However, when seeking help, you must have an attitude. Say something nice to the master, and the master will usually be willing to help.

Is it reasonable for users to buy their own wireless routers online, but ask broadband maintenance personnel to install wireless routers for them?

Unreasonable. It is a personal behavior to buy your own wireless router and pick up the optical fiber cat, which has nothing to do with broadband maintenance personnel. If the optical fiber or network fails, the maintenance personnel are obliged to install and debug it. However, it is unreasonable for customers to buy a wireless router and let maintenance personnel install and debug the wireless router at home, so they can directly refuse.

Assuming that a wireless router is installed, in the future, if the wireless router network is unstable, or for other reasons, the user 1 0,000% will go to the maintenance personnel for resetting or debugging, and it will be endless. If it were better, he might say something polite. Thank you. If he encounters emotional difficulties and earns her millions, he must be obliged to help restore the normal wireless network.

And this kind of behavior is not acceptable.

It is not unreasonable for users to buy their own routers online and let broadband masters install them at home for free.

In the era of dial-up internet access, private routers are not allowed. In the 1990s, when the Internet just appeared, there was no fiber-optic broadband at that time. The most common way for ordinary people to access the Internet is to dial up the Internet through telephone lines.

As long as you have a computer, a modem (cat) and a telephone line, and then apply for your account with your local ISP, you can connect to the Internet by dialing the ISP's access number.

At that time, broadband was expensive and slow, only a few tens of kbps, and it was often impossible to dial out or drop the line.

Later, ADSL based on PPPOE protocol was gradually adopted for dial-up Internet access, and the broadband rate was from 1M, 2M, 4M and 8M, and the cost was gradually reduced.

At that time, individual users were not allowed to install routers in such an online environment. Many people have encountered a sudden disconnection when connecting multiple computers with a router and need to call the operator to unlock it. By the way, I was reminded by the customer service staff that personal broadband cannot be used by more than one computer. General individual users who use more than 4 sets at the same time will be blocked, and those who use more than 8 sets at the same time will apply for corporate broadband.

With the continuous improvement of broadband bandwidth, routers have almost become a necessity for every household. Before the rise of smart phones, it was almost impossible for residential buildings in big cities to find hotspots of WiFi. At that time, there was no such tool as WiFi master key. Without broadband, what should I do if I want to connect to someone else's WiFi? Crack it. Therefore, many people are never tired of cracking WiFi passwords and have tried it every time.

Around 20 10, with the gradual popularization of fiber-optic broadband and smart phones, the share of home broadband continues to rise, and the share of wireless routers is soaring, and the fact that individual users cannot use routers quietly disappears. It is hard for young people after 00 to imagine what it would be like without the Internet and WiFi, because we are now very dependent on the Internet, mobile phones and WiFi. In daily life, almost everything we can think of can be solved through APP.

When installing broadband, it once became the tacit behavior of broadband masters to promote routers. This is not an act of bundling sales by operators. In fact, broadband operators will only provide users with light cats. Most of the work of optical fiber installation and maintenance has been outsourced to other companies, and operators will assess these outsourcing companies and settle the installation and maintenance costs. In this way, operators do not need to buy equipment for installation, operation and maintenance, rent space and pay so much.

Broadband masters are basically employees employed by outsourcing companies. Selling routers is a very effective way for them to raise their monthly salary. Strictly speaking, it is extra money. However, with people generally learning online shopping, the performance requirements of routers are getting higher and higher, so the profits of broadband masters selling routers are getting smaller and smaller, and gradually it is rare to see broadband masters recommending to users to buy routers.

To sum up, in most cases, users call broadband operators and say that the network is not working, so that operators can send broadband masters to see if they are willing to help users set up routers when broadband masters come. But we can't ask the broadband master with a bad attitude and abuse each other. After all, it is difficult to do any work.

The above personal views are welcome to criticize and correct.

1, it doesn't matter who buys the router. The important thing is whether you have paid the installation fee to the installer. If not, the broadband master will check that the network from outdoor to indoor is accessible, and you can surf the Internet with naked cats, which means that your work has been completed.

2, even if I help you install it for free, I will leave a bad impression, and the gains may be more perfunctory and things other than my job. What is the quality of the router you bought yourself? Will you not be able to install the master for three days because of quality problems?

Personally, I hope that customers can buy their own routers, and I can only charge the installation fee. If there is something wrong with the router, I will continue to charge the installation fee. I didn't sell the router, so there is no after-sales risk.

Generally, the quality of the router brought by the broadband master can only be said to be average, and the performance is definitely not as good as what you bought. If you don't understand, you should communicate with the broadband master and recommend a better model to you. What he recommended should be familiar and easy to install.

This year, no matter which industry people are not forward-looking, if the network is unstable, it is estimated that it is worse than eating flies. Don't be reluctant to pay for installation. If you are lucky enough to meet a skilled broadband installation master, it will save you a lot of unnecessary trouble.

6. For the unknown field, try to trust professionals and be skeptical as much as possible, which will not leave a good impression on the installation master. If you don't believe me, why should I believe you?

The quality of the selected brand router is stable.

Follow the advice of the installation master and use it with peace of mind.

The quality of indoor network cable must be good.

Make sure every line leads to that room. Wired lines can be used instead of wireless lines. Wired lines are fast and stable.

Objectively speaking, users bought wireless routers on the Internet, allowing broadband installers to install them at home for free. This is a very excessive and unreasonable request.

The broadband installation master of the operator also has a clear scope of work. According to the operator's internal regulations, the broadband installation master is only responsible for the maintenance of light cats and broadband home lines. As for whether the wireless router and computer in the user's home can access the Internet normally, the maintenance of these devices does not belong to the work responsibility of the broadband installation master.

Therefore, broadband users can only install wireless routers themselves if they want to. It is very unreasonable to let the broadband installation master come to the door for free installation. If there is a router at home during broadband installation, it is reasonable to ask the broadband installation master to help set it up.

Usually, every broadband installation master has to deal with many broadband failures and has no obligation to install routers for users free of charge. What's more, there is a time limit for broadband failure, and if it exceeds the time limit, it will be fined, which will affect the performance of broadband installers.

In view of the user's request for free on-site installation of routers, the broadband installation master can refuse. Even if the user complains, the broadband installer will not be punished, because there are clear provisions in the job responsibilities.

No matter whether the broadband is opened at the beginning or the user buys the router himself halfway, the broadband installation master has no obligation to help you debug the router for free. According to the agreement of broadband opening, the broadband owner is only responsible for the network opening from the operator to the client, and the final equipment is the optical cat provided by the operator. He has no obligation to help the user debug his router equipment. But then again, as soon as the broadband is turned on, the broadband master will unconditionally help users debug the router. However, it should be noted that this is only the help of the broadband master, and it is not within the scope of its duties.

Let's go back to the matter that users buy router equipment on their own and then let broadband masters come to the door to install it for free.

Because it is not within the scope of the broadband master's duties, the broadband master can choose to help or not. Now broadband installation is piecework, and the more broadband installations, the higher the commission. If we help you install it at home for free, it means that the broadband master has lost his income. But then again, as long as you negotiate with the broadband master, many people will be happy to help on the way! But you will owe the broadband master a favor. Just remember the next broadband failure.

In fact, the debugging of the router is very simple, just solve it yourself!

Generally, intelligent wireless routers have automatic port identification technology, and only need to connect the WAN port with an optical cat to access the Internet. Even if the wireless router does not support automatic port identification, you only need to log in to the router and set up two places. Connect with the router through a computer or mobile phone, and enter the default website address, user name and password of the router in the browser to log in (these information can be found at the name plate at the bottom of the router). After entering the router, on the WAN port settings page, select the WAN port connection type. For convenience of setting, automatic identification is selected. After that, you can set the wireless connection password on the router's wireless settings page. Of course, you don't have to set a password, but you can't prevent your neighbors from surfing the Internet.

This completes the setup of the router, isn't it very simple? Moreover, many intelligent wireless routers are designed in a humanized way, just follow their tips step by step.

How do you think broadband has the obligation to debug the router at home for free? Welcome to leave a message to discuss, like a little attention.

The first thing to understand is that broadband maintainers only provide free troubleshooting services for their operators' networks and equipment. If everyone's family comes at once for personal reasons, how can they be busy? In fact, a better router is nothing more than a signal problem. In fact, buying a WiFi repeater can be easily solved. Just plug in and assign the network according to the instructions.

There is no rationality, and several major operators also waste resources.

A light cat, the original hardware has the function of a wireless router, but it is simply shielded.

The equipped set-top box can also communicate with the external network, and even the installation of third-party apps is restricted.

I really don't understand why foreign buyers can't access iptV of operators. This right was originally sold with your broadband binding, but the zygote with good performance is gone.

First of all, this request is extremely unreasonable. It is simply unreasonable. The ownership of the router I bought belongs to the user. Strictly speaking, the broadband master is responsible for getting rid of the light cat. If there is a TV box, go to the TV box, so that the broadband can surf the Internet normally and the TV can play normally. Then the maintenance work that the broadband master is responsible for ends here.

Usually there is something wrong with your home network (it is not a broadband problem, but a user's own equipment problem), but the user reported it wrong. At this time, the operator can't refuse to answer, so he can only place an order for the master to come to the scene to check. Master verification is caused by the user's own equipment problems. Sometimes, due to human feelings or the limitation of maintenance orders, we can only handle it for users (except for major failures of course). And some users want to take advantage of this, no matter what the problem is, report the fault. Anyway, I can't get online, so the broadband master must solve it for me, or I will complain. Broadband experts sometimes encounter these things, and there are hardships.

You can only say that you are responsible for your own equipment, and don't try to take advantage of the broadband master.

Unreasonable, the broadband master is only responsible for the network cable to the home, debugging the normal optical cat and iptv, and the routing does not belong to the category of broadband installation, but is the one-way demand of customers themselves.