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Weekly Work Plan Template (10)
Weekly Work Plan Template 1
The main work of the front desk is to receive guests, transfer calls, send and receive faxes, copy and register. You should also have a general understanding of people entering and leaving.
First, tidy up the items at the front desk at work, and check whether all electrical appliances are in good condition and whether the power supply is turned off. Look at the memo of that day and see what else to do. The front desk lobby should always be clean and generous. Newspapers have to be sorted out every day. When there are not enough drinking buckets, please ask Mr. Luo to deliver water in time. When there are not enough items needed at the front desk, you should apply for purchase in time, such as paper towels and copy paper. When there are not enough brochures in the reception room and lobby, they should be supplemented in time. When the fax machine, copier and printer are out of ink, you should call Miss Zhao to add ink. If the items at the front desk are broken, such as curtains, call a mechanic to repair them; If there is something wrong with the telephone line, you should ask the telecommunications bureau for help. We must find a solution to any problem.
Second, when you receive a fax, you should pay attention to who the other party sent it to and ask about the contents of the fax to avoid receiving spam. When you receive the fax, you should give it to the relevant personnel in time and check whether the fax is complete. If the other party is an automatic fax, you don't have to receive it. After sending the fax, pay attention to whether the other party has received it and whether it is complete and clear. When copying, pay attention to the integrity of the copied data to avoid the omission of the copied data. Sending and receiving faxes and photocopies should be registered. If there is a letter, it should also be handed over to the relevant personnel in time.
Third, the front desk receives guests. To do this work well, the most important thing is service attitude and service efficiency. When you see a visiting guest, you should immediately get up and say hello. When visiting a guest for the first time, you should ask the other person's name clearly, find out who has something to do with it, and inform the relevant person in charge after knowing the purpose of the visitor. Among them, you should also know whether to leave the guests in the reception hall or reception room, or to lead them to the office and reception room of the person in charge. Smile at the guests, be patient and meticulous, and be kind and generous. After the guest is seated, pour the tea and inform the guest that the relevant person in charge has been notified. A moment, please. The reception room is air-conditioned in summer and open in winter. At the same time, the reception room has no odor and the air is smooth.
Fourth, when transferring calls, pay attention to polite language and use company standard language: hello! Foshan Bangpu Company! Then ask what's the matter, ask who the other party is looking for, what's your name, and transfer it to the relevant personnel after understanding the situation. Familiar with the office phone number of employees in the company. If the caller is advertising, selling or networking, these calls have nothing to do with the company and will be rejected. If someone is looking for Mr. Li, pay attention to whether the other party is really looking for Mr. Li for the company's business; If you can't judge, you can transfer it to Zhu Ying. Find out the telephone numbers of leaders such as Assistant Li and Manager Yu. The telephone number of the leader should also be clearly remembered, and the leader can greet him cordially when he sees the phone.
Working at the front desk for more than four months, with a small scope of work; There is also less work content. However, I have my own shortcomings. If I don't pay enough attention at work, I will feel confused. I hope I can work harder and harder in the future. Do more for the company.
In _ _ years, we should constantly improve our image, work quality and efficiency. And sense of responsibility
(1) Strive to improve the service quality, handle affairs quickly, with high efficiency and without making mistakes. Have a good service attitude, accumulate experience in receiving guests and leave a good impression on them. When answering the phone, you should also constantly improve your language skills; Clever question and answer guests. Strive to satisfy every customer.
(2) Strengthen the study of etiquette knowledge. For example, in my spare time, I seriously study etiquette knowledge and public relations. Understand the common etiquette knowledge that people must abide by, including sitting posture, standing posture, tone of voice, eyes, makeup, clothing collocation, answering customer questions, etc. You can also take a class like Mei, and the knowledge is very practical. After class, people will be more confident and have more temperament.
(3) Strengthen communication with all departments of the company. Understand the development of the company and the work content of each department. With these knowledge reserves, on the one hand, you can answer customers' questions in time and accurately, and transfer calls accurately. If you know that there is no one in a certain department, you will remind the caller, briefly explain when there may be someone, or briefly answer the questions that the customer can do, and seize the appropriate opportunity to promote the company.
(4) Strive to create a good prospect environment. To maintain the good image of the company's facade, we should not only pay attention to our own image, but also maintain good environmental hygiene, so that customers have a pleasing feeling.
Weekly workplan template 2
First, the hotel's various institutional systems have been basically established, forming a more standardized personnel management. According to the overall requirements of the management system, various management rules and regulations, employee reward and punishment system and daily training management regulations have been improved, making daily management more institutionalized, standardized and operable. The first draft of employee handbook and other systems has been compiled.
In addition to improving the original human resource management system, according to the labor law and labor policies and regulations, combined with the actual situation of the hotel, the contents of rewards and punishments, assessment, transfer and selection, vacation, labor relations, etc. were clarified, and the labor and personnel management system was gradually improved.
Second, in order to meet the needs of hotel development and personal development of employees, vigorously strengthen training.
In order to continuously enhance the hotel's competitive strength, improve the quality and ability of employees, and meet the needs of the hotel and employees' personal development, the human resources department has formulated relevant training management regulations and implemented daily training inspections. Corresponding work has been done in training planning and coordination.
1, through careful organization, conscientiously do a good job in various training work.
On-the-job training for new employees is conducted in two phases. More than 50 people participated in the first phase of hotel new employee training. After the management company came, it assisted the second employee training.
2. The daily training of each department has achieved remarkable results.
Taking the housekeeping department as an example, on the one hand, each team focuses on training employees' quality, work attitude and service etiquette; On the other hand, seriously implement the training plan of the month, complete the training tasks, and organize daily job business learning.
3. Organize employees to participate in competitions and check the education and training of employees.
Organized waiters to participate in Tengzhou employee skill competition, and won the second place in the group and the gold medal in the chef cooking competition.
Third, strict "law enforcement" effectively corrected violations.
Management and rewards and punishments are important measures and means to maintain the system.
Therefore, before the establishment of the quality inspection department, the human resources department strictly implemented various rules and regulations and employee codes, rewarding those who have made meritorious deeds and punishing those who have not, and everyone was equal before the system, thus safeguarding the normal interests of hotels and employees.
The human resources department takes a series of measures to solve the phenomenon of employees' violations, such as criticism and education, supervision and inspection, daily notification and fines. And strengthen quality inspection, strictly implement the implementation of various systems in the service area, and severely deal with violations of hotel regulations.
Fourth, strengthen management and streamline institutions.
20__ is the year the boss changed. Combined with the management mode of Jining Hong Kong Hotel, our department has gradually formed a set of personnel management system that can reflect the new hotel itself. In terms of organizational structure, based on the principle of simplification, necessity and rationality, a reasonable three-level vertical management model has been set up according to the functions and powers of various departments, and the goals of streamlining the organization, fine personnel, few levels and high efficiency have been initially realized.
Weekly workplan template 3
First, further strengthen community family planning management.
Family planning is the most important work in the community. In the new year, our community will continue to do a good job in the deployment of the spirit of family planning documents issued by superiors, and do a good job in publicity and education, statistics, associations, technical services, contraceptive management and distribution, and clean management services for floating population. Continue to do a good job of inputting the information card of women of childbearing age into the microcomputer, and make changes in the microcomputer in time.
Second, do a good job in community labor security.
Strengthen the management of laid-off workers, so that more laid-off workers with employability can achieve re-employment.
Third, strengthen the management of subsistence allowances.
At the same time, it is necessary to strictly control the investigation and evaluation of the application for subsistence allowances. Make the application and distribution of subsistence allowances completely open and transparent.
Fourth, do a good job in community immunization.
Planned immunization is a fundamental measure to actively respond to the call of the Ministry of Health, protect the health of infants in the community and improve immunity. Next year, our community will, as always, do a good job in the publicity, education and prevention of children's immunization in April and other infectious diseases such as tuberculosis and AIDS. At the same time, actively contact and negotiate with the staff hospitals affiliated to the community, and strive to establish community medical and health service stations with the hospitals to better provide medical and health services for community residents.
Weekly workplan template 4
As a qualified supermarket department foreman, we should first make a set of perfect daily plans and goals, review and summarize our work experience every day, and infect every employee around us with the professional knowledge we have learned! The following is a detailed daily work plan:
1) Go to work with the fullest work enthusiasm and self-confidence every day, greet every customer and business you meet in a day with a smile, and handle everything with a positive and efficient attitude!
2) lead the staff and promoters to carefully check the price tag of the goods at the first time every morning, change the price tag in time, ensure the value for money, make it convenient for customers to buy and avoid customer complaints.
3) Arrange the daily tasks of employees and promoters, handle everything according to the principle of priority, hand over tasks before coming off work, and discuss and communicate the current difficulties.
4) Check and analyze the business report and the detailed list of yesterday's sales every day, conduct a series of price adjustment and profit-making activities for a seasonal commodity and sensitive commodities, better attract a new group of potential customers, track the ordering and arrival of each dm commodity, and report the situation to the manager in time when problems are found. On the day dm takes effect, arrange personnel and time to display products in front of each customer, clear up the number of dm products that have passed the stall in time, and freeze the inventory of unsalable goods.
5) Lead employees and promoters to check the hygiene work of stores and warehouses every day, reasonably arrange sanitary areas, and arrange employees to take turns to check and follow up.
6) One day a week, train employees and promoters in operation and service knowledge in batches, share the latest information in the store, develop a series of unsatisfactory problems in daily life, and carry out some necessary psychological counseling work to stimulate everyone's enthusiasm and self-confidence.
Weekly workplan template 5
First, store management.
Only by constantly mastering the daily chores in the store can we lay a good foundation for the management in the store, so the politicians in the store are in the first place.
1. Establish a step-by-step management system and refine the division of responsibilities from top to bottom. Make everything in the work managed and implemented, and put an end to dead ends.
2. Pay attention to the training of employees in the store, cultivate the collective sense of honor and ownership of employees and salespeople, be proud of the store, let each employee and salespeople give full play to their respective potentials, and make them have high-quality talents who are dedicated, enthusiastic, thoughtful in service, understand business and manage.
3. Establish a clear reward and punishment system to motivate and restrain the work of employees and salespeople, so that the whole store can become a United and cooperative group and be invincible in the competition.
4. Make use of all reasonable and available conditions to create and decorate a good storefront environment, establish a good business image, and make every effort to make customers enjoy shopping in a reasonable, relaxed, beautiful and clean environment.
5. With the aim of "serving you and me", while improving the service level of personnel and strengthening the education of service awareness, we should pay attention to the improvement of the comprehensive quality of employees and salespeople, such as speech, speech and behavior, so as to better consider customers wholeheartedly and reduce the number of people who invest.
6. Pay attention to security work, prevent fire and theft, nip hidden dangers in the bud and prevent unnecessary losses to the company.
7. Create a good external environment, coordinate cooperation with government departments, and reduce unnecessary troubles.
Second, management.
1. Strengthen the management of goods purchase, sale and storage, master the rules, improve the turnover rate of goods inventory, avoid the backlog of goods and inventory, and make the management of goods in warehouse more scientific and reasonable.
2. Make clear the sales target of the whole store, refine and quantify the sales task, implement it to all departments, brands and personnel, and analyze the relevant data.
3. Write articles on holidays, actively participate in the company's promotional activities and store activities, and do a good job in publicity and layout.
4. Do a good job in the reception of bulk and group purchases, do a good job of one-person reception and comprehensive coordination, so that customers can feel convenient and fast service.
5. Know yourself, analyze and summarize the existing gaps through market research, and adjust in time to adapt to the development and changes of the market and improve the market share.
6. Reduce costs as much as possible, increase revenue and reduce expenditure, thus reducing expenses.
Weekly Work Plan Template 6
In the daily management of stores, employees are often lazy and inefficient, but managers don't know how to improve! The root cause is that there is something wrong with the work plan. In order to better implement the weekly and monthly plans of employees, it is suggested to pay attention to the following elements when making them.
First, determine the time of the week plan.
Whether it is Monday to Sunday or Saturday to Friday depends on how the company conducts assessment and management; Every day, including day and night, especially Monday to Friday, Saturday and Sunday, should be done separately.
Second, the content of the weekly plan.
The content of the weekly plan should include three parts: work, study and life, especially family, party and travel in life, especially how to use Saturday and Sunday. Of course, this part is personal.
Third, arrange according to the size and importance of things.
Priorities must be clearly defined. At the same time, the completed work can be divided into different categories, such as independent completion, cooperation, others' completion, and must be completed, and there must be a work account or work task list.
Fourth, arrange according to the day.
In other words, seven days to arrange these things is very short. After Wednesday, the week will soon be over, so every day there should be a daily plan and daily work list, which can be combined with the weekly plan.
Verb (abbreviation for verb) special time arrangement.
In fact, as a leader, most of the time is arranged and communicated, especially to communicate with the upper and lower levels in time. Only communication can solve the problem. The backlog and incomprehension of problems are all problems of poor communication.
Six, weekly inspection plan.
Be sure to check it every Wednesday afternoon or Thursday morning to see if it is completed and how it is completed. If it is not completed, then measures should be taken to decide whether to work overtime on Saturday and Sunday, and the weekly plan must be completed.
Seven, the weekly plan award generally does not reward and punish the weekly plan.
Because there is no assessment, it is necessary to formulate corresponding reward and punishment measures for the weekly plan, one is to reward those who have completed well, and the other is to punish those who have not completed well, which should be linked to the monthly assessment and summarized.
Eight, the weekly report should not exceed 1 hour, do not discuss specific issues at the meeting, and then discuss and solve them after the meeting.
Weekly meetings are usually about communicating and meeting each other. Leaders will rearrange the affairs and work lists of all departments, and emphasize key points and problem solving in combination with monthly plans, so the meeting cannot be too long. The meeting time is mostly on Friday afternoon, Saturday or Monday morning. No matter what time, it is ok to push forward the work vigorously.
Nine, pay attention to avoid problems when making weekly plans.
1, unable to grasp the key points and the work that must be completed.
2. The division of labor is not clear, and I don't know who will finish it.
3. The digital target is still unclear.
4, go through the motions, talk together, or report without inspection.
5. The monthly plan is not well combined with the weekly plan.
6. If the workload is too large to be completed at all, it will often lead to the failure of the weekly plan.
7. The department manager should know the work every day of the week, and every employee should also know what to do every day. At the same time, the department manager should also manage his supervisor effectively and seek support and cooperation.
8. Things should be handled as a whole, not as a matter of fact, and there may often be some side effects, which should be solved as a whole.
Weekly workplan template 7
I. Work Requirements
1. Market analysis, and formulate sales tasks objectively and scientifically according to market capacity and personal ability. Tentative annual task: sales of 6,543,800 yuan+0,000 yuan.
2. Make work plans in time, and make monthly and weekly plans. And communicate with business-related personnel regularly to ensure that the heads of various disciplines follow up in time.
3. Pay attention to performance management, and pay attention to and track the performance plan, performance execution and performance evaluation.
4. Target market positioning, distinguish between major customers and general customers, treat them differently, strengthen communication and cooperation with major customers, and win market share at the same time.
5. Constantly learn new knowledge and new products in the industry, bring practical information to customers, and better serve customers. And get to know excellent suppliers of weak current products in various industries and grades, so as to prepare project cooperation in time when engineers need it, share industry contacts and project information with peers, and achieve a win-win situation.
6. Make friends before placing orders, develop good friendship with customers, think of customers everywhere, treat customers as their good friends, and achieve ideological and emotional integration.
7. Don't hide or cheat customers, and promise customers to cash in time. Honesty is not only the foundation of doing business, but also the foundation of being a man.
8. Try to maintain the relationship with _ _ _ colleagues, be kind to colleagues, and ensure the smooth development of various functions of various departments during the project implementation.
Second, the specific quantitative tasks of sales work
1. Make monthly work plan, weekly work plan and daily workload. Make at least 30 phone calls every day and visit at least 20 customers every week, so that potential customers can change from quantitative to qualitative. Call back in the morning to make an appointment with customers, and arrange to visit customers in the afternoon, which takes a long time. Considering Beijing's vast territory, large population and traffic congestion, we choose customers in the same or similar positions when making an appointment.
2. Before meeting the customer, we should know more about the main business and potential needs of the customer, first understand the personal hobbies of the decision maker, prepare some topics of interest to the other party, and provide targeted solutions for the customer.
3. Collect more engineering information from the bidding network or other channels for the reference of the engineering contractor, and put forward suggestions for the engineering contractor to cooperate with the technical and commercial project operation of the engineering contractor.
4, make records every day, in case you forget important matters, important unfinished items marked.
5. Fill in the project tracking table and follow up according to the project progress: preliminary design, bidding, deepening design, stocking implementation, acceptance, etc. , and complete each stage of the work.
6. Focus on the follow-up of pre-design projects, pay a return visit to customers at least once a week, cooperate with engineering contractors to do the owner's work when necessary, and pay a return visit to projects tracked in other stages at least once every two weeks. The engineer's bidding date and the important date of the project progress should be kept in mind, and the return visit should be tracked in time.
7. Actively strive to participate in the project drawings and scheme design at the initial stage of design, and solve the design work of this major for engineers.
8. In the bidding process, the corresponding business documents should be sorted out two days in advance and delivered to the engineer by express delivery or express delivery to prevent omissions and mistakes.
9. After bidding, pay a return visit to customers in time and ask about the bidding results. After winning the bid, take the initiative to ask for deepening the design, help engineers undertake all or part of the design work, and prepare the drawings (equipment installation drawings and pipeline drawings) needed for construction.
10. Strive to sign the supply contract with the engineer as soon as possible, collect the advance payment, arrange the stocking in advance, respond to the engineer's demand with the fastest supply time, and strive for early payment.
1 1. After the goods arrive at the site and the equipment is installed in the project, apply to the technical department to arrange debugging personnel to go to the site for debugging.
12. Prepare the acceptance documents in advance and collect the money in time after acceptance to ensure a good capital turnover rate.
Third, balance sales and life, and work happily.
Organize peers to hold salon clubs regularly to enhance mutual friendship and better communication. Although there is competition between customers and peers, they also need to learn from each other and communicate with each other. I've attended similar parties and asked my clients, and they are all willing to attend such parties. So I don't think there is any contradiction. Colleagues can enjoy life outside of work, make the salon a part of life, and work can be carried out in a happier environment.
Weekly workplan template 8
Warehouse is an important part of enterprise's material supply and marketing system, and it is also the link of enterprise's various material turnover reserves. At the same time, he is responsible for many business functions of goods circulation management. For warehouse managers, it is necessary to make all the work plans of the warehouse and plan the work tasks as a whole. Assign responsibilities, such as the specific work of the coordinator.
The main tasks of warehouse management are:
Take good care of the goods in stock, ensure accurate quantity, good quality, ensure safety, send and receive goods quickly, face sales, provide thoughtful service and reduce costs.
First, the purpose of warehouse management, existing problems, objectives and the basis for achieving the objectives.
The purpose of warehouse management
Orderly custody of goods; Inventory real-time feedback;
Through the adjustment of the warehouse, the whole ERP (Enterprise Resource Planning) system can run, and the company's workflow and working status can be reflected in real time, providing support for management decision-making.
There are several problems in the warehouse at present.
(1) The responsibilities of the warehouse keeper are unclear, and the warehouse keeper lacks responsibility and execution, and the responsibilities and scope of the warehouse keeper are unclear.
(2) Goods are not effectively classified, and are placed according to types and models. There is no identification, and sometimes it is entirely by memory to distinguish goods. Handling goods is not very careful. Some goods should be handled carefully.
(3) Poor real-time account. Goods are not registered in time when they are put into storage or each receipt may be recorded many times. In this case, it is difficult to feed back the book data to the real-time inventory.
Weekly workplan template 9
1. In my daily work, I will do the following:
(1) Assist in registering, submitting and distributing official documents, put the original official documents into labeled folders according to categories, and implement the work plan of the front desk.
(2) the work of sending and receiving letters.
(3) Classification and sorting of low-value consumables.
(4) assist in the work.
(5) Management of office supplies. Office supplies should be collected and registered, distributed on demand, not wasted, and counted on time to supplement office supplies and meet everyone's work needs.
(6) maintenance of office equipment,
(7) Assist in scheduling and duty during holidays to ensure the safety and security of the company during holidays.
(8) Complete other tasks assigned by Highland on time.
In my daily work, I follow the principle of being precise, meticulous and accurate, carefully arrange my work, do standardized work, stand in a standardized post and act according to the rules and regulations of the office.
2. In administrative work, I will do the following.
(1) service: contact and communication with information officers, systematic and effective delivery of information, and appropriate delivery of information within the company.
(2) Employee service: feedback the information of employees to the company and act as a bridge between employees and communication.
(3) Assist in formulating the company's rules and regulations.
3. Personal cultivation and ability, I will do the following three things:
(1) Participate in basic management training arranged by the company to improve professional skills.
(2) Learn work experience and methods from colleagues to improve their own quality.
(3) Self-study to improve knowledge.
I know very well that people's abilities are limited and their development opportunities are unlimited. Now is the era of knowledge economy. If you improve your personal ability quickly, you will be eliminated by society. Of course, I want to upgrade, an important platform, the platform of my company, and I will seize this opportunity to synchronize my work and self-cultivation and realize my own value.
work
(1) Assist the Human Resources Department.
(2) Other temporary work.
The front desk work of the company is trivial and complicated. I will work in an orderly manner according to the situation, arrangement, post responsibility system; Hard work, new ideas, new methods and new experiences; At work, I pay attention to doing things in place without being offside, serving without making decisions, and being a real bridge between staff assistants and superiors and subordinates.
Weekly Work Plan Template 10
First: daily work-finish on time with good quality and quantity.
Musical instruments and clothing
Strengthen and standardize your appearance and dress, try to wear professional clothes, and be modest and generous.
Answer and transfer telephone calls, send and receive faxes, letters and newspapers.
1, to quickly identify the caller, ask the other party's name, and then convey concise and accurate information to leaders and colleagues, and make records, without omission or delay.
2. Send the received mail to the owner in time.
Third, the reception of customers
1. Basic consultation and introduction, serve tea and water, maintain good manners, and notify relevant interviewers.
2. Clean up the garbage after receiving tourists in time.
Fourth, health.
1, try to come to the company twenty minutes in advance to clean up the front desk office area.
2. Consult the sanitation and cleaning of the reception room and the placement of tables and chairs to keep it clean and tidy.
3. Make a reasonable and scientific schedule of health rotation and urge colleagues to complete it.
4. Take time out regularly for all departments to clean in their spare time.
Verb (abbreviation for verb) office supplies
1. Inventory inspection must be arranged regularly to replenish office supplies in time.
2. Do a good job of material purchase and registration.
3. Do a good job of sorting out low-value consumables.
4. Manage and maintain printers, fax machines, photocopiers and other office equipment.
5. Do a good job in maintaining office equipment.
Print, copy documents and manage various forms and documents.
1. The document should be standardized, and the cost should be saved as much as possible when printing and copying.
2. Do a good job in the registration, reporting and distribution of all kinds of official documents.
3. Sort out the files that haven't been sorted out in detail and put them in a labeled folder.
Seven, notice announcement
According to the requirements of superiors, issue notices and announcements to urge everyone to implement and complete them.
Eight, employee attendance and registration.
1. Register the time and place for business travelers.
2. Take the initiative to undertake the work of out-of-town personnel.
Nine, accept the administrative supervisor's work arrangement and assist the personnel clerk's work
Complete all kinds of temporary tasks, so that the work can be carried out in an orderly way.
X. Arrange appointments, meeting rooms and travel reservations.
Prioritize events according to standards and urgency, and communicate with participants in time.
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