Talk about the difficulties of the decorator.

Furniture installation is a technical job. With the development of furniture online shopping, the demand of individual consumers and e-commerce businesses for furniture installers is getting stronger and stronger. This paper summarizes how furniture installers can take on more jobs.

Simply put, only by doing a good job in service and marketing can we increase our income.

Services:

For furniture installers, they live by installing customers' furniture. Specifically, qualified furniture installers should have the following abilities and configurations:

1. Tool:

Sharp tools can do a good job. As a furniture installer, the necessary tools are: tool kit, electric screwdriver, art knife, self-painting, special installation tool for hexagonal socket, electric car, work clothes and shoe covers. With the tools above, you will look like a furniture installer. Why do you say like? Because it is not enough to have tools, what is lacking is overlooking.

2, installation skills:

Installation skills include two parts: knowing how to assemble and assemble well, and assembling quickly. Generally, if you want to install furniture, you can go to a professional furniture installation school to study. Technical schools in general cities will jointly run schools with furniture factories. There are many furniture samples in the school for students to disassemble. This method can improve your installation level and efficiency through continuous disassembly. There is also a way for a master to take his disciples. Generally, I work as an apprentice in a local furniture store, and learn by doing with an old installation master. He will gradually mature. The advantage of this is that an apprentice usually has a basic salary, but the disadvantage is that some teachers don't teach very comprehensively and systematically. Some complicated problems, such as hole changing and drilling, may not be encountered for three or four years, but they can't be solved occasionally. At this time, the shortcomings of its installation ability can be reflected.

3, service consciousness:

As a furniture installer, if the goal is to install furniture, it can only be an installer with 59 points. Why do you say that? The reason is that furniture installation itself is a kind of service, the object of service is customers, and the goal of service should be customer 100% satisfaction after service. If the furniture is installed, the cleaning of the site and the explanation of the daily maintenance knowledge of the furniture can all bring about the improvement of customer satisfaction. If you don't regard customer satisfaction as the ultimate goal of furniture installation, you are not a qualified installer. In addition, in terms of dress, the use of shoe covers is also the external expression of service consciousness, and it is also the most basic expression of service consciousness.

4, maintenance ability:

Maintenance here refers to the treatment of minor bumps, such as paint peeling and scratches, which is an essential skill for a qualified furniture installer. If this ability is not recognized and owned ideologically, then your orders will definitely be less and less, and the boss will not be satisfied.

If you have the above four basic qualities, you should be called a cooperative furniture installer. If not, we can only call them "guerrillas".

Service marketing:

The pursuit beyond pure service is to sell furniture products and furniture maintenance products through service, that is, to seize every opportunity to contact customers for service marketing, which not only solves customers' needs, but also improves customers' income. At present, the average monthly income of furniture installers is about 3000 yuan, which is a little higher than 4000 to 5000 yuan. Furniture sales peak season, the average monthly salary is tens of thousands. If furniture sales are in the off-season, it is very easy to do a good job in service marketing.

To carry out service marketing, we must learn the six-step method of doing service marketing at home;

1, visiting with "eyes": good at observation. Observe the decoration of the user's home, the user's dress and conversation, the maintenance of furniture, etc. , and carry out targeted service marketing work;

2. Visit with a "mouth" and be good at communication. The communication process is divided into three parts, namely, chilling topic, marginal topic and core topic, and the duration of the three parts is controlled according to the familiarity of users.

3. Visit with "ears" and be good at listening. Listen to users' complaints and understand users' needs.

4. Use your "head" to access solutions. Provide differentiated solutions for users.

5. Visit with "hands" and "love" to create emotion. Do whatever you can, especially with love, and do something creative and touching.

6. Return to the user profile with first-hand information. It is best to realize service marketing on the spot, but it often takes many times of communication to reach an order, so it is necessary to bring back the first-hand information of users, establish files, and pay regular visits according to different user needs to win the order.

Buffett's four sentences at this year's shareholders' meeting are concise and incisive, which deserve our deep thinking: 1 Doing what you haven't done is called growth, doing what you don't want to do is called change, and doing what you dare not do is called breakthrough. 2. If you ask God for help, you believe in the power of God; If God doesn't help you, it means that God believes in your ability. As we grow older, we won't lose some friends, but we know who our real friends are. When someone forces you to break through yourself, you should be grateful to him. He is an important person in your life, maybe you will change and change because of it!

The first step of taking orders for furniture service: -V- letter-search-public-public-no-jiajudk (furniture cafe) pays attention to the installation of furniture distribution orders.

Please add-v -V-Letter-2893454360 for the work of furniture installation master.