Joke Collection Website - Mood Talk - How to talk to leaders in the workplace is the smartest?
How to talk to leaders in the workplace is the smartest?
Different personal styles, different methods and different schemes.
But Lao Wang wants to say: If you think your idea or plan is valuable, how can you convince your leader?
Faced with such a common problem in the workplace, some people choose to do things completely according to the intention of the leaders, some people lobby the leaders with solutions, and some people often hint to the leaders that they will not be adopted by them.
For example, Mr. Fang of a technology company in Beijing is honest, responsible and experienced, but his work in this new company is not smooth.
At work, whenever it comes to his own professional field, he will call a spade a spade and put forward his own ideas, whether to colleagues or leaders. But his ideas and suggestions are often not adopted, which makes Mr. Fang feel very depressed. He even felt that the leader was deliberately suppressing him. Mr. Fang has always been puzzled, because his suggestions and plans are feasible, but it is difficult to impress the leaders.
For the current situation, Mr. Fang attributed it to the fact that the leaders are hardliners and unwilling to listen to other people's opinions.
After in-depth communication with Mr. Fang, Lao Wang believes that any communication needs to pay attention to skills, and persuading leaders to pay more attention to methods and strategies.
Lao Wang believes that many people in the workplace can't convince leaders at work, mainly for the following three reasons:
1, ignoring communication skills.
Many people often think that it is necessary to talk about it in communication. As long as it is clear and well-founded, leaders will accept their own ideas. However, there are often some irrational factors that will affect the effect of communication and make the communication results qualitatively different. Therefore, Lao Wang suggested that any leader has irrational behavior, and you must consider irrational factors when communicating.
I didn't take a good attitude.
When communicating with leaders, many people made their positions clear from the beginning, with a tough attitude, a tough tone and even aggressiveness, leaving no room for manoeuvre for both sides.
3. eager to succeed.
Persuading leaders is not an easy task. After you finish your presentation, you need to leave enough time for the leader to think about it. Sometimes persuading leaders is not done overnight, and it needs a gradual process. In this process, constantly enrich and improve your own views and arguments, so that leaders can fully and deeply understand your ideas. However, in the workplace, there are often many people who, after the initial communication is denied, think that the leader does not recognize it and stop here.
Lao Wang believes that in essence, persuading leaders is actually a decision-making process.
Leadership decision-making refers to the process of adopting scientific decision-making methods and techniques to choose the best scheme from several valuable schemes in order to solve major practical problems, and perfecting and revising them in implementation to achieve leadership goals. Therefore, the most scientific and effective way to persuade leaders and urge them to make decisions is to start with the decision-making elements of leaders.
1, decision maker.
Decision-makers are the main body of decision-making activities, and their quality, ability and level directly affect the decision-making results. If decision makers want to convince leaders, they must fully understand the decision-making types of leaders and guide them according to their characteristics.
From the psychological characteristics, decision makers can be roughly divided into three types.
Decisive: This kind of decision maker is highly focused and quick-thinking, and can quickly digest and absorb information. Use experience to predict and deduce the future and give clear instructions in a short time.
Faced with this type of decision-maker, people in the workplace should make full preparations before communication, provide sufficient decision-making basis for decision-makers, refine decision-making points, and let decision-makers have a comprehensive and in-depth understanding of your ideas and make judgments in a short time.
Decisive decision makers are decisive and quick in making decisions, so people in the workplace must seize short-term decision-making opportunities. When providing ideas and plans for decision makers, besides detailed arguments, we should also grasp the key points and highlights to impress each other.
Stubborn decision-maker: This kind of decision-maker has strong resilience to the content of decision-making, and once he makes a judgment, it is difficult to shake it. Faced with such decision makers, on the one hand, people in the workplace need to provide decision-making basis for leaders from multiple angles. On the other hand, we should pay special attention to communication attitude and communication skills, use hypothetical or discussion tone by making suggestions, and express our views and opinions euphemistically to avoid causing psychological antipathy to the other party. At the same time, if the ideas and schemes are not convincing enough, such leaders will be hard to convince.
Worrying decision makers: These decision makers are often thoughtful, calm and steady, and they tend to think twice before acting. If people in the workplace want to convince this type of leader, they need to pay more patience and gradually dispel the doubts and worries of the leader.
2. Decision objectives.
In the workplace, any activity must have a goal first, and the decision-making goal is the purpose of decision-making, which can point out the direction for decision-making and provide a measure for action plan. Therefore, if people in the workplace want to convince their leaders, they must be clear about their communication goals, determine their program goals, and be consistent with their leaders. If the goal is correct, it is feasible and possible to convince the leaders. People in the workplace can understand and clarify the ultimate goal of leadership by asking questions.
3. Decision-making.
The leader's decision-making is actually a process of choosing a plan. In order to obtain the optimal decision-making scheme, the decision-maker will compare and identify the alternatives and choose the one with higher feasibility. Therefore, if people in the workplace want to convince leaders, they must focus on the feasibility of the polishing scheme. Use as much data as possible, and deduce according to clear logic, so that your plan is well-founded and more convincing.
In addition, people in the workplace can simulate leaders to compare existing schemes from different dimensions, conduct self-evaluation, find out the shortcomings in their own schemes, and constantly strengthen them.
4. Decision-making.
Mainly refers to the decision-making environment. Decision-making environment includes spatial environment and psychological environment. Therefore, people in the workplace must fully consider environmental factors, grasp the opportunity, and the emotional changes of leaders when persuading. Avoid negative impact on leadership decision-making due to improper decision-making environment.
5. Consequences of the decision.
The purpose of all decision-making activities is to obtain the optimal decision-making results. Therefore, before making a decision, decision makers will objectively and fairly predict and evaluate the implementation consequences of the final explanation in the plan. The consequences of decision-making have also become an important basis for decision makers to choose schemes. Therefore, in the process of persuading leaders, people in the workplace must rehearse the decision-making results. And through reasonable logic and objective language, graphics, data and other forms, leaders can make quick and accurate judgments.
Clear original intention: I want to convince the leader, not to prove myself, but to achieve the goal better. Just because you think the leader's point of view is incorrect does not mean that the leader's idea is wrong. So when you put forward different ideas with the leader, you must be rational and avoid confrontation with the leader. You must pay attention to:
1) communication language: in communication language, don't directly deny the leader's ideas, but affirm the part of the leader's ideas that you recognize, and then put forward your own ideas by making suggestions. At the same time, we can use "we" as the subject in communication language to downplay the individual role. Let the leaders feel that you are discussing, and face the problem together, not against it.
2) Respect the leader: In the process of persuading the leader, we must pay attention to our communication tone, express our ideas calmly, and safeguard the dignity of the leader.
Guiding leaders through discussion: convincing leaders does not have to directly raise objections and put forward their own views. People in the workplace can ask questions, guide their bosses to think about the pros and cons of the scheme, discuss with their bosses in the process, and express their ideas in an orderly and attractive way, which is more easily accepted by leaders.
3) Empathy: Different positions make everyone look at the problem from different angles. Therefore, when people in the workplace have differences with leaders and want to convince them. We should learn to put ourselves in the leader's shoes and understand the leader's decision from the leader's point of view. With empathy, at least when persuading leaders, people in the workplace can be more aware of the needs and concerns of leaders.
Manufacturing choice: in the communication of persuading leaders, people in the workplace can provide leaders with a variety of decision-making choices. Generally speaking, it is easier for people to make decisions by comparing choices.
4) Grasp the scale: in the process of persuading leaders, the expression must be concise and clear, so that leaders can not only understand the overall situation, but also clearly pick out the key points and see the bright spots. Don't make meaningless repetitions, otherwise once you are deadlocked, you will only annoy the leaders and give up all your efforts. It is necessary to give the leaders sufficient time to think and make decisions, and even if the leaders finally fail to adopt them, they should show their understanding and support.
Write it at the end
In the workplace, you should do what the leader does wrong; Turn the cow blown by the leader into reality. But don't deny and complain about your leadership with emotion. Because when you think the whole world is wrong, it's probably your own fault.
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