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Personal year-end summary of escort team members
Personal year-end summary of escort team members 1
Since I joined the company for half a year, with the care and guidance of the leaders and the solidarity and mutual assistance of my colleagues, I have been based on my post, worked diligently, treated others sincerely, worked in unity and cooperation, strictly followed the rules, improved work efficiency, continuously improved service quality and work efficiency, and successfully completed various tasks. My thoughts and work this year are summarized as follows:
First, strengthen study and ideological construction.
In half a year's work, I deeply understand the importance of working responsibility as a driver, and strive to keep consistent with the values of the unit in thought and understanding and keep pace with the times at all times. At the same time, we also establish the concept of lifelong learning and use our spare time to further learn business knowledge. I can unite comrades at ordinary times and have a good sense of professionalism and responsibility.
Second, love your job and be responsible for it.
In this year's work, complete all the tasks of safe driving and strive to be the best.
My job. A, all actions obey the command, resolutely obey the leadership arrangement, resolutely obey the superior scheduling, fast, in place in time, can better complete the tasks assigned by the leadership. Second, adhere to safe driving, don't drive a faulty car, don't drink and drive, don't let the car go on the road with illness, and do regular inspection and maintenance. Third, pay attention to the etiquette table, have a good service attitude, keep smiling at any time, and carefully and patiently introduce the beautiful scenery of Egret Bay to tourists. And pay attention to vehicle maintenance, keep the vehicle clean and in good condition. Can leave a good impression on tourists. Fourth, think more and think positively at work, and give full play to your subjective initiative. Fifth, actively communicate with leaders if there are problems, and report them in time if there are problems in work. I also thank the leaders for criticizing and knowing the shortcomings in my work in time.
Third, self-reflection and initiative
Although I have made great progress since I joined the company, my business level needs to be further improved.
Gao, in the future work, under the care and guidance of the leaders, I will try my best to make up for my own shortcomings, further strengthen my sense of independent management, be brave in pioneering and innovating, strengthen theoretical and business study, constantly improve my business and technical level, and comprehensively improve my comprehensive quality, driving level and service quality.
Fourth, meet the challenges and look to the future.
The arrival of the new year also means a new starting point, new opportunities and new challenges. Our Egret Bay Wetland Park will also develop better on the new platform and welcome more tourists to visit and enjoy the scenery. It is foreseeable that our work will be more arduous in the future. In the face of such challenges, I will work harder, conscientiously complete the tasks of every day, ensure the safety of every trip, warmly receive every visitor, and let all visitors who come to Egret Bay come here with admiration and return happily.
In my future work, I will further intensify my work, improve my work attitude and work harder, so that my work will reach a new level.
Personal year-end summary of escort team members II
After the work is finished, there will definitely be different feelings. Summarizing these is also a good learning and guiding material. The following is a model essay on escort captain's report compiled by Hao Fan. com。 I hope it helps you.
Hello, leading comrades;
Shui Yue flies, time flies, and a year has passed in a blink of an eye. The past year has been an extraordinary year for me and a crucial year for the escort company. Since the company was formally established, our team has successfully accepted China Industrial and Commercial Bank. Agricultural bank and postal savings, all of which indicate that the company is moving towards standardization and first-class.
Personally, this year is of far-reaching significance. In the past year, with the correct leadership of the brigade leaders and the full cooperation of my colleagues, I adhered to high standards. Be strict with yourself and complete the tasks assigned by the leaders.
I have been using the slogan of the company since I was elected as the conductor. "Escort is more important than Mount Tai" spurs yourself, leads the crew, strengthens the study of business theory and puts the theory into practice. In the task of our crew, there were no mistakes, and the tasks assigned by the superior leaders were completed with good quality and quantity, which was unanimously affirmed by the leaders.
In the future work, I will work hard, make continuous progress, act according to the rules, and take the initiative to do my job with a high sense of responsibility. As a escort and conductor, I will always bear in mind the heavy burden I shoulder, keep my energy highly concentrated in the process of transporting banknotes, and strive to be foolproof and stand by at any time after getting off the bus.
Ideologically, we should seriously study the policies and rules and regulations of our superiors, learn political theory and legal knowledge, improve work efficiency, reduce mistakes, enhance our self-control ability, plug loopholes and nip in the bud. In the long-term work, we will gradually form a good image of loving our job, doing our job well, caring for the collective and safeguarding the collective honor, and set up our train set to strive for Excellence.
Over the past year, although some achievements have been made, there are still some problems and deficiencies, mainly manifested in the lack of ideological management of personnel, the inability to keep abreast of their ideological trends, the lack of meticulous work and inadequate coordination of work.
In view of the above points, I will try my best to improve the work details, enhance the crew's work consciousness, strengthen unity, constantly improve, and strive to do a better job of escort and reassure the leaders.
Personal year-end summary of escort team members III
Dear company leaders:
In July this year, the personnel reform of the company, I was fortunate to be appointed as the captain of the second brigade of the first escort team of ICBC. It's been over three months now. For more than three months, with the help and supervision of the leaders of the company and the detachment, and with the cooperation of all the members of the Second Brigade of ICBC, I have strengthened my business knowledge, enhanced my management ability and accumulated valuable work experience in this position. At the same time, I also exercised my coordination ability. It can be said that I have gone from a stranger to a mature one. At present, all the work of our brigade has been on the right track and is being carried out in an orderly manner. Now, I will make the following report to the company and detachment leaders on the work I have carried out since I served as the battalion chief for more than three months:
First, the basic situation of the brigade:
Our brigade has 43 personnel, including 1 conductor, 10 conductor, 10 service vehicle, 32 escorts and cash trucks.
Second, the ideological and political aspects:
Since I became the battalion chief in July this year, I have strengthened my political and ideological study, set strict demands on myself by party member's standards, and let myself care about others in my life. As a new captain, I can feel how much pressure he has. I am strict with myself in all my work, leading the team members to strengthen their political and ideological study, so that each team member can firmly establish the work goal of safety service.
Actively organize team members to learn the rules and regulations of the company and the detachment and related legal knowledge, and adopt different ways of talking according to the personality and temper of different team members. Because there are many post-90 s team members, most of them are only children, which is quite rebellious. In view of this situation, I have talked with the post-90s players many times and made corresponding work plans and methods. Correctly guide team members' outlook on life, values, money and safety, and face work and life with correct thinking and positive attitude.
Third, service security:
Service safety is the focus of my work. I take the method of tightening the safety string at all times, emphasizing safety every day and paying attention to safety at all times to ensure the safe implementation of every service. Especially in the case of traditional holidays and bad weather, all captains are called to carry out safety service education, so that they can realize the danger of special road sections and complex outlets. Clear for the purpose of safety, often follow the car attendance guidance, and adopt the working method of focusing on following the car on key lines to ensure the safety of service.
Fourth, customer service:
Service quality is the lifeline of escort work and the foundation of the company's survival and development. I led the team members to adhere to the principle of "customer first, enthusiastic service", set up the concept of civilized service, worry about what customers are anxious about, think about what customers think, and strictly grasp the service attitude and quality. The whole team had no complaints for more than three months. For more than three months, due to customers' negligence, being late for work and being slow to settle accounts after work, all my team members went to work overtime, and they had no regrets when they got off work too late, which won customers' trust and praise. Due to traffic jams, bad weather, vehicle breakdown and other reasons, sometimes it is impossible to withdraw money and pay back the money on time. We will contact our customers in advance to explain the reasons and get an understanding.
Shortcomings of verb (abbreviation of verb):
1, the political education of the players is not strong, the ideological work of individual players is ignored, and the heart-to-heart work is not deep enough.
2. Communication with customers is not in place and needs to be strengthened.
Sixth, the next step:
1, continue to strictly implement the company's rules and regulations, do a good job and manage the team's work.
2. Do a good job in the ideological work of players, find problems in time and solve them in time. Care and care for the team members and understand their thoughts and work. Care politically, trust ideologically, teach at work and be considerate in life.
3. Lead team members to learn business knowledge and improve their professional quality.
4. Strengthen the service inspection, do a good job in the safety education of the players, and ensure the safety of the service.
Dear company leaders, the above is the general work situation of my work as a battalion chief for more than three months. Please criticize and correct me. In the future, I will work harder and do my part for the escort cause.
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