What if the delivery is suspended?

Suspend delivery, (address unknown, order will be suspended without contact information). If you have a member, you can consult the exclusive customer service. If not, you can call customer service to explain the situation and help you deal with it.

Jingdong Express's logistics and distribution services are mainly divided into four modes:

First, FBP mode: JD.COM is solely responsible for purchasing and sales.

Second, LBP mode: goods do not need to be put into storage. After the user places an order, the third-party seller sends the goods to the sorting center in JD.COM, and JD.COM issues an invoice.

Third, SOPL: goods do not need to be put into storage. After the user places an order, the third-party seller sends the goods to the sorting center in JD.COM, but the merchant issues an invoice.

The fourth is SOP: the merchant directly delivers goods to consumers and issues invoices.

Jingdong express way:

Jingdong Express's logistics and distribution services are mainly divided into four modes: one is the FBP mode in which JD.COM is solely responsible for procurement and sales; Second, the LBP mode, goods do not need to be put into storage, after the user places an order, the third-party seller delivers the goods to the sorting center in JD.COM, and JD.COM issues an invoice; The third is SOPL, and the goods do not need to be put into storage. After the user places an order, the third-party seller delivers the goods to JD.COM sorting center, but the merchant issues an invoice; The fourth is SOP, where merchants deliver goods directly to consumers and issue invoices.

On March 201April 7, JD.COM held an O2O strategy conference in Beijing, and announced that it had reached cooperation with tens of thousands of well-known chain convenience stores such as Quik, good neighbors and good friends, and formally entered the O2O field. After the user places an order online, the nearest convenience store will be responsible for delivery, and the goods you buy will be delivered to the customer in the shortest time.

JD.COM said that he would cooperate with tens of thousands of convenience stores in China to pilot the O2O strategy. After the user places an order online, it can be 15 at the earliest.