Summary of Personal Work in Medical Ethics

Doctor is a profession that pays great attention to practice and experience, and is respected and loved by people. But a good doctor attaches great importance to work summary, which can not only sum up mistakes, but also improve experience. The following is my personal summary of your medical ethics work, hoping to help you.

/kloc-summary of personal medical ethics work in 0/20 years _ _ _, under the correct leadership of county health bureau and hospital medical ethics office, the medical ethics work in our hospital successfully completed the annual work task. At the beginning of the year, according to the guiding spirit of the county health bureau to strengthen the construction of medical ethics and other work requirements, our hospital firmly established the concept of "saving lives, caring and dedication". Effectively solve the problem of "difficult and expensive medical treatment" strongly reflected by the people. The work of medical ethics has made gratifying achievements. Now we will introduce the medical ethics in our hospital as follows.

First, continue to pay close attention to medical ethics education.

Thought is the guide of action, and what kind of thought has what kind of action. The office of medical ethics in our hospital attaches great importance to ideological education, and takes medical ethics briefing, medical ethics lecture on hospital bulletin board and all staff as ideological weapons to publicize medical ethics policies, regulations and typical cases. Enable the broad masses of workers to establish a correct outlook on life, values and honor and disgrace. According to the instructions of the Office of Medical Ethics, organize the whole hospital to study the Code of Conduct for Employees in Medical Institutions, and standardize employees' behavior from the aspects of behavior, appearance and manners. Secondly, vigorously building hospital culture is the common value of all hospital employees. For example, the motto of the hospital is "rigorous, dedicated, pragmatic and innovative", the purpose of the hospital is "taking quality as the core and serving the people wholeheartedly", and the vision of the hospital is "striving for self-improvement, seeking truth from facts and harmony, and striving to build a hospital that the people are satisfied with". At the same time, it also strengthens the construction of clean culture, so as to standardize the moral behavior of medical staff from the hospital culture. The Office of Medical Ethics also provides systematic medical ethics education to newly assigned personnel and interns, which makes the medical ethics education in our hospital reach 100%.

Second, in-depth investigation and study among patients, and effectively solve the problems that patients urgently need to solve.

Investigation and research is a consistent fine tradition of our party. No investigation, no right to speak. Only patients have the most say in medical ethics and medical service quality. To this end, the Medical Ethics Office organizes special personnel to go to wards and outpatient clinics every quarter to conduct service satisfaction surveys, solicit patients' opinions and suggestions on medical treatment, nursing, logistics services, medical ethics and other aspects of our hospital, classify and summarize the problems reflected by patients at symposiums held by various disciplines, formulate opinions or suggestions to solve problems, and study and solve them at joint meetings of the party and government. This has solved many practical problems for patients. Such as resetting the layout of the hospital to facilitate outpatient treatment; In order to facilitate patients to see a doctor, the guide icon, logo and department card were reset; Some patients reported the poor service attitude of medical staff, and the hospital medical ethics office organized the directors of various departments and the head nurse to hold a feedback education meeting; Some outpatients complained that they were not satisfied with the nurses' operation skills, so they held a meeting of head nurses to strengthen the training of various departments. Some patients report that there is no canteen in the hospital, so our hospital has included the canteen in the annual plan of the hospital and is already preparing the canteen; Through the joint efforts of all the staff, the comprehensive satisfaction of our hospital reached over 95%, which brought the doctor-patient relationship closer and won the praise of patients. From 1 to 1 this year, the whole hospital received a thank-you letter, which was well received by patients and their families.

Third, pay close attention to the hot issues of "red envelopes" that today's society pays attention to.

Our hospital has educated and assessed employees through lectures with multiple frequencies, organized and studied the eight industry disciplines of the Ministry of Health and the Code of Conduct for Employees in Medical Institutions for many times, commended and rewarded medical staff who returned "red envelopes" at the end of the year, and imposed corresponding fines and penalties on those who asked for and accepted "red envelopes". In short, on the one hand, we guide and encourage the vast majority of medical staff to maintain noble medical ethics, on the other hand, we should adopt a strict and high-handed policy against individual medical staff who violate professional ethics. Due to the strengthening of the ideological education of employees and the complete supporting reward and punishment system, our hospital does not accept the phenomenon of "red envelopes" all year round.

Four, it is strictly prohibited to collect fees, collect fees, open "ride medicine" and clinical use of drugs.

The focus of correcting unhealthy trends in the industry this year is still to control arbitrary charges and strive to bring quality services to patients. The specific measures are as follows: First, the medical department learns about the charges of various departments from social security every month, and finds out the situation of arbitrary charges, overcharging and prescribing "hitchhiking drugs" and asks its departments to correct it immediately; Second, the inpatient department checks each department one by one every month according to the charging standard of the second-class first-class hospital, and unreasonable charges require it to be adjusted; Third, in order to prevent drugs from doing clinical work, the distribution of a drug in our hospital was cancelled immediately because the dose of the drug suddenly increased abnormally. At the same time, according to the "XX County People's Hospital Medical Ethics Evaluation and Reward and Punishment System", those who collect fees at random, overcharge and prescribe "free-rider drugs" will be severely punished. In addition, in order to truly embody the hospital tenet of "taking quality as the core and serving the people wholeheartedly", we have reduced or exempted some patients with financial difficulties from necessary medical expenses.

Five, vigorously carry forward the spirit of "taking quality as the core and serving the people wholeheartedly"

Advocate that all hospital employees should be treated equally regardless of wealth, especially care for the weak and vulnerable groups, and truly reflect the warmth of the socialist family. Protect patients' right to confidentiality and respect ethnic customs and religious beliefs. Implement high-quality medical care, high-quality nursing and high-quality service, and achieve a comprehensive hospital with good service, good quality, good medical ethics and satisfactory people. Because of our superb medical skills, reasonable fees and good medical ethics, our hospital enjoys a high reputation in XX County.

Although our medical ethics has achieved good results, there are still some shortcomings. First of all, there are still some cases of prevarication, arbitrary charges and impatience with patients. Secondly, there is a lack of experience exchange between "going out, please come in" and brother hospitals to explore new ideas for the development of medical ethics; Thirdly, the learning materials of medical ethics are scarce and outdated, which can't keep up with the needs of the reform situation.

In the future, we should continue to strengthen medical ethics education, rewards and punishments, strengthen the exchange of experience in brother hospitals, combine the spirit of xx, follow the direction of reform and development, and make the work of medical ethics in XX County People's Hospital reach a new level.

Personal work summary of medical ethics 220 _ _ is about to pass, and summing up the past is to devote to new work with higher enthusiasm. In the heavy clinical work, we should not only successfully complete our own technical work, but also pay attention to the cultivation of medical ethics, improve our own moral standards, take service as pride, and proceed step by step from three aspects: doctor-patient relationship, doctor-nurse relationship and nurse-teacher relationship.

"Eliminating human diseases and improving health" is the ultimate goal of our medical industry. It is precisely because of this bright light that our efforts are persistent, and it is precisely because of this commitment that society respects the health industry. Although the relationship between doctors and patients is getting more and more tense, I always put patients first in clinical work to save lives and serve patients wholeheartedly. People-oriented, patients first exist as human beings. Civilized manners and excellent service are the most basic requirements. Respect the personality and rights of patients, keep medical secrets for patients like friends, win the goodwill and trust of patients, and abide by the law, practice medicine honestly and give gifts.

Doctors and nurses are comrades-in-arms in the same trench, and they are as close as lips and teeth. Building a harmonious relationship between doctors and nurses is the basis for the safe and effective conduct of the whole medical activity. There are an endless stream of patients all over the country, and there are an endless stream of continuing education personnel from all corners of the country. In clinical work, they take the overall situation into account, unite and cooperate, proceed from the clinic and work together for patients, doctors and nurses. At the same time, for new colleagues, we will try our best to help them get familiar with the environmental standard process, so that the doctor-patient relationship will be harmonious and the doctor-patient relationship will naturally be stable.

Quality service is not only an attitude, but also a strong professional quality as a strong backing. Over the past year, I have persisted in studying undergraduate courses to improve my own quality, treat diseases in clinical work, standardize medical service behavior, study hard foreign languages, make use of hospital library resources, consult Chinese and foreign professional magazines regularly, learn database retrieval knowledge, understand the new trends of this major, broaden my horizons and improve my professional and technical level.

Summary of Personal Medical Ethics Work In the past 3 1 year, I have carefully studied Medical Ethics Standards and Implementation Measures for Medical Staff, Eight Prohibitions on Health Industry Discipline and Implementation Measures for Medical Ethics Evaluation in Fujian Province, which made me fully realize the importance and necessity of strengthening the construction of medical ethics and firmly establish the idea of serving the people wholeheartedly, taking patients as the center, serving patients and contributing to modernization. The construction of medical ethics is an important part of the construction of spiritual civilization and an indispensable spiritual pillar for the construction of Socialism with Chinese characteristics. Medical staff are the guardians of people's health and the window for the party and the government to contact the masses. Whether the medical ethics is good or not is closely related to the broad masses of the people and is a major event related to the prestige of the party and the government.

In the process of practicing medicine, I always remember that serving the people is the key. Its core is to respect and care for patients, create a civilized and harmonious medical environment, and form a doctor-patient relationship of equality and mutual understanding. As a medical staff, professionalism is very important. Dedication means being loyal to one's duties, loving one's job, taking patients as the center and relieving patients' pain wholeheartedly. Strive for perfection in work and be extremely responsible for patients. Indifferent to fame and fortune, caring for patients and willing to contribute.

No matter how the times change, how medicine advances, and how to heal the wounded and rescue the dying, humanitarianism will still be the highest criterion that our medical staff pursue all their lives, and it is also a benchmark for action that we should always remember!

Over the past year, we have respected and cared for patients, created a civilized and harmonious medical environment, and formed a doctor-patient relationship of equality and mutual understanding. As a medical staff, professionalism is very important. Dedication means being loyal to one's duties, loving one's job, taking patients as the center and relieving patients' pain wholeheartedly. Strive for perfection in work and be extremely responsible for patients. Indifferent to fame and fortune, caring for patients and willing to contribute.

Secondly, the medical and health service industry is a special industry. It is a whole closely related to human life and consists of many "parts". No matter which "part" goes wrong, it may cost the patient precious life. Every one of our medical staff is that part. Every medical worker, whether you are a doctor, nurse, medical technician or nursing worker, is an important part of the whole hospital. It is the cooperation, unity and cooperation of each of our colleagues that enables this collective to operate normally and fulfill its promise of serving people's health.

As a medical worker, the work is very hard. I always bear great mental pressure, and I am often criticized by patients and their families, and I don't understand and cooperate. Only by finding the value of life can we feel the happiness in the ordinary. No matter how the times change, how medicine advances, and how to cure diseases and save lives, humanitarianism will remain the highest principle that our medical staff pursue all their lives, and it is also a benchmark for action that we should always remember.

Medical ethics personal work summary 4 Medical ethics is the professional ethics of medical staff, and medical ethics refers to the good industry atmosphere that the whole medical industry should have. The quality of medical ethics reflects the quality of social atmosphere, so it has become a long-standing problem for hospitals to put an end to unhealthy practices in the industry. As colleagues on the medical front, although we don't know each other, we are familiar with each other's work connotation, and our goal is the same, that is, "let patients recover is the ultimate embodiment of our own value."

Since joining the work, I have been working in surgical clinic, realizing my life value in ordinary and trivial nursing. 18 years of work experience witnessed my growth process and explained the most classic sentence. If I can't extend the length of my life, I can decide the width of my life. In view of the particularity of my work, I have never seen a "red envelope" in my post. What I hear and get most is the personal thanks of patients and their families. I have delivered meals to patients, donated money, and done my duty in nursing patients. In fact, some jobs are visible to others, and some jobs are invisible to others. Others are serious about my work, so I will talk about my work from a serious point of view. Everyone knows that the nursing post is a radish and a pit, and everyone can complete their own work, but sometimes it is necessary to divide the quality. At this time, the details of the work are particularly important. For example, after measuring the patient's blood pressure, help the patient tidy up his sleeves; During intravenous infusion treatment, if I see a patient eating, I always ask him to eat before infusion or the patient asks to go to the toilet before infusion. I have always understood these things, without any complaints or unpleasant expressions. When infusion, I have to ask the patient whether he is willing to lose his left hand or his right hand; After the infusion, I will pull the infusion stand to the bedside in time to facilitate the patient to get on and off the bed, and the ward looks neat. For postoperative patients, in addition to the routine explanation of diet and activities, help patients get out of bed when necessary and instruct them to urinate at the first time after operation. In surgery, surgery is a common occurrence for medical staff, but for patients, perhaps some patients are new here, and she needs the help and psychological support of medical staff. We understand that the day of illness is a time when a person is psychologically sensitive and fragile. If you give a smile, guidance and attention, I believe that trust and respect are for each other. That's what I thought and did.

In the department, I'm party member, the female of the nursing post. In speech and behavior, I will strictly restrain myself according to party member's standards. At work, I work as a quality control nurse and monitor disinfection. If I can't do it well, how can I supervise the work of others? I have always believed that actions are more convincing than all words. At work, there are many opportunities to know each other, and everyone has his own advantages. For more than ten years, I am most proud of adhering to the concept of sterility. No matter how hot it is in summer, I will never forget to wear a mask at any time when I work at night, because it has become a habit.

After work, if I encounter rare diseases, such as liver echinococcosis and cellulitis, I will look up information online and write a health education plan to facilitate the needs of my future work. For me, it is also an opportunity to learn actively. In addition, I often participate in on-the-job training competitions and speech competitions held by hospitals, and have achieved good results. I always feel that no matter whether it is successful or not, every opportunity is an exercise. In terms of knowledge updating, I am not willing to lag behind young people and insist on completing the self-taught college courses.

I have been engaged in nursing for many years, and I can't remember how many critically ill patients I have personally cared for before. Let me tell the story that happened at the end of the year when I worked in the western branch. At that time, Corey admitted a patient, Chen Long, who suffered from hypertensive encephalopathy due to sudden hypertension. The patient was sleepy for several days, and one limb was paralyzed. Oral care and skin care must be completed on time, and the patient has no fixed occupation. There is only one daughter in senior three in the family, who lives on the relief provided by the government. Nursing staff volunteered to donate their love, and I also took the lead in donating to bring them more thoughtful service. In my spare time, I will run to the ward, help to do some work within my power, chat with patients, and encourage him to establish confidence in overcoming the disease for the sake of children and family. Before the patient was discharged from the hospital, the family members sent the banner of all the nursing staff to the dean's office, which read "exquisite nursing, gratitude". Up to now, this banner is still hanging on the main wall of the nursing department, which is the honor of all the staff of the nursing department. It is with these dribs and drabs that I have won the honorary titles of advanced worker, top ten nurses in the hospital, expert in post, and red flag bearer on March 8th.

Summary of personal medical ethics in 5-20 years, with the help of the correct leadership of hospital leaders and colleagues, around the hospital center work, combined with the work requirements of departments, take the initiative in the work, seek truth from facts, strictly implement various work systems, and constantly improve their professional and technical level and work ability based on medical ethics norms. The work of medical ethics in the past year is summarized as follows:

I. Ideological and political aspects

According to the requirements of the hospital, I have carefully studied the spirit of the party, the advanced deeds of the most beautiful rural doctors, the prevention and treatment of medical accidents, the writing norms of prescriptions and the management regulations for nurses. Through study, I have further improved my thoughts and actions, and at the same time, I have strengthened my consciousness of establishing and adhering to the correct world outlook, outlook on life and values.

Second, the medical ethics work

Have a strong sense of professionalism and responsibility, treat every patient who comes to check up, and be "anxious about the patient's urgency and thinking about the patient's thoughts". I can bear hardships and stand hard work, and always maintain a positive work style and a diligent mental state. For the samples that do not meet the inspection quality, the patients are required to take them again, and the reasons are explained to the patients, so as to gain their recognition and understanding. In order to meet the needs of hospital work, I was arranged to participate in the nursing group scheduling, and the nursing operation was carried out in strict accordance with the "three checks and ten pairs". Now I have been able to master the routine nursing operation technology skillfully. Strictly abide by the hospital management regulations, so as to get to work on time, not to be late, not to leave early and not to be on duty. There was no phenomenon of accepting patients' meals, red envelopes, gifts and kickbacks, and no medical errors and accidents occurred.

Third, business work and study.

Actively participate in various business studies organized by hospitals and departments, and strengthen their own quality through study. In the case of heavy study and work tasks, I can actively complete all the work arranged by the hospital, correct my learning attitude well and never complain. In business work, conscientiously implement the rules and regulations of the department and strictly abide by the inspection operations. Treat the work seriously and responsibly, always treat each specimen to be tested with a cautious attitude, and seriously deal with the difficult problems encountered in the work. If the test results are inconsistent with the clinical diagnosis, report to the leading group at the first time, insist on reexamination, ensure the accuracy of the test report, contact the clinician in time, and provide favorable diagnosis basis. Facing the new situation, new opportunities and new challenges, I can clearly realize that only by constantly strengthening theoretical study is the way to survive, so after work, I try my best to participate in the academic education of amateur undergraduates. At the same time, use online learning and reading books related to clinical laboratory to learn the latest knowledge and new progress, and strive to pass the title examination of laboratory technicians every 20xx years.

In the new year, I will strengthen the combination of practice and theoretical study, further strengthen my ideals and beliefs, learn from colleagues with an open mind, learn from practice, learn from each other's strengths, and strive to contribute to the development of the hospital in the new year.

Summary of Personal Work on Medical Ethics 6 According to the spirit of the Notice of the Health Department of the Autonomous Region and the State Council Office for Rectification of Work on Creating a Model Hospital for Medical Ethics and the overall deployment of the county health bureau, our hospital has earnestly carried out the activities of creating a model hospital for medical ethics, and in accordance with the spirit of the document notice, we have made efforts to solve the hot and difficult problems strongly reflected by the masses, and established and improved various rules and regulations in a targeted manner to ensure the healthy development of our hospital's work style construction.

First, leaders attach importance to it and the organization is sound.

It is an important event in our hospital to carry out the activity of establishing a medical ethics demonstration hospital. Therefore, the hospital attaches great importance to it, unifies its thinking, deeply understands the necessity and significance of establishing a medical ethics demonstration hospital, promptly convenes the hospital committee, and sets up a leading group and office for establishing a medical ethics demonstration activity in the hospital, with the dean as the leader and the heads of various functional departments as members of the leading group, and sets up an office to do this work well. Carry out the principle of "whoever is in charge is responsible" and put the responsibility of establishing a model hospital for medical ethics into practice. According to the spirit of the activity plan of medical ethics demonstration hospital, combined with the requirements of management responsibility by objectives of professional ethics construction and the specific tasks of carrying out hospital management year activities, the activity plan of establishing "medical ethics demonstration hospital" in our hospital was formulated, and the drug purchase and sale system in our hospital was established and improved. Two-way commitment system between doctors and patients; Open system of handling affairs; Dynamic monitoring and abnormal early warning system for drug use; The publicity system of medical service information charge price; Cost list system; Incentive and restraint distribution system and doctor-patient communication system. Decompose the scoring method and evaluation standard of "medical ethics demonstration hospital" to relevant departments and individuals, clarify responsibilities and implement them at different levels.

Second, publicize and mobilize and unify thoughts.

Extensive and in-depth publicity and full participation are the basis of creating activities. In order to improve employees' understanding of establishing "medical ethics demonstration hospital", a staff mobilization meeting was held in time. The Dean made a mobilization speech to create a "medical ethics demonstration hospital", put forward the significance of the activity, made clear the key points, tasks and specific requirements of the activity, and emphasized that all functional departments and departments should seriously study and understand the spirit and mobilize at different levels according to their own characteristics. At the same time, through blackboard newspaper, publicity column and other forms, publicize the purpose, significance and requirements of establishing "medical ethics demonstration hospital"

Third, actively carry out solid and effective medical ethics education and strengthen the construction of medical ethics.

Establish the idea of people's interests and Gao Qian's all-purpose, and put the protection of people's health rights and interests in the first place. Carry out patriotism, collectivism and socialism education in depth, vigorously carry forward Bethune spirit, and establish a new fashion of loyalty, dedication, dedication and civilized medical practice. At the same time, strengthen the education of professional ethics, professional discipline, professional responsibility and professional skills, and establish and improve the long-term mechanism of medical ethics construction such as employee education system and reward and punishment management system.

(a) to carry out medical ethics education and system education.

Vigorously carry forward the spirit of Bethune, adhere to the combination of medical ethics with ideological morality, professional ethics and the construction of modern spiritual civilization, and combine the good deeds from Bethune, a model figure, to comrades around him who selflessly contribute to the medical cause and serve patients wholeheartedly. Strengthen the construction of professional ethics, establish a good medical ethics, and carry forward the fine tradition of saving lives. At the same time, organize medical staff to learn hospital rules and regulations, especially the core medical system, to help raise awareness.

(two) to carry out legal education and enhance the awareness of practicing medicine according to law.

1. Organize medical personnel to seriously study the Law on Medical Practitioners, Regulations on the Administration of Medical Institutions, Regulations on the Handling of Medical Accidents, Drug Administration Law, Measures for the Administration of Nurses, Regulations on the Disposal of Medical Wastes and other relevant laws, regulations and policies.

2. Strictly implement the access system of medical institutions, that is, the practice license of medical institutions, and practice in strict accordance with the approved diagnosis and treatment subjects. There are no unapproved diagnosis and treatment centers, and there is no arbitrary change in the name of the institution.

3. Practise in strict accordance with the law, and ensure that 100 practitioners hold doctor qualification certificates and doctor practice certificates, and engage in the corresponding work of registered specialties. The nurse holds a nurse's practice certificate. There is no illegal employment.

(3) Strengthen the construction of professional ethics and improve the reward and punishment system.

Improve various reward and punishment systems and increase punishment. We promulgated the medical ethics reward and punishment system and established and improved the personal files of employees' medical ethics. Insist on praising the rejection of red envelopes, and add points to the assessment after receiving the patient's banner. The hospital committee accepts patients' complaints and reports on morality, and will listen carefully and make records, and hand them over to relevant departments for serious investigation and verification. If the problem is true, suggestions will be made to the hospital medical ethics evaluation leading group. Various institutional measures have been put in place, putting an end to the phenomenon of being raw, cold, hard, pushing and pushing patients.

Four, in accordance with the requirements of creating a "medical ethics demonstration hospital" to carry out solid work.

(a) strict medical quality management, improve service quality.

1, pay close attention to quality management and implement the medical quality management system. Focus on supervising the quality management of departments, and check the quality assessment of departments every month. Quality management is assessed, rewarded and punished every month. The dean is the first responsible person in hospital medical quality management. He holds regular medical quality management meetings to study how to improve medical quality and ensure medical safety.

2, pay special attention to the quality of medical links, the implementation of the core system. Effectively implement the responsibility system for first diagnosis. Strictly implement the three-level rounds system, so that rounds are recorded. Do a good job of medical record writing in strict accordance with the medical record writing standards, and record the admission medical records, illness changes, various examinations and patients' knowledge according to the prescribed time, content and quality.

(two) standardize the service behavior of hospital doctors.

1, strictly implement the post responsibility system and the technical specifications and routines of diagnosis and treatment and nursing, and ensure that all medical staff know and practice the code of conduct.

2, reasonable inspection, rational use of drugs, treatment due to illness. Conscientiously implement the "Guidelines for Clinical Application of Antibacterials", adhere to the graded use of antibacterial drugs, carry out monitoring of drug-resistant strains, and ensure reasonable inspection and rational drug use.

3. Formulated the Management Regulations on the Use of Antibiotics, improved the dynamic monitoring and early warning system of drug consumption, monitored the proportion of drug income in various subjects, deducted bonuses in different degrees for those who exceeded the proportion, and rewarded those who were below the control proportion.

(three) improve the service process, convenient for patients to seek medical treatment, improve service awareness, change the work style.

1, our starting point is to improve the service process and facilitate patients to seek medical treatment. First, adjust the waiting hall, so that patients can register, see a doctor, charge, take medicine and have an injection at a glance as soon as they enter the hall. The second is to introduce the price of drugs in the hospital through the electronic screen in the waiting hall, and set up a medical guide desk to facilitate patients to seek medical treatment. The third is to embody humanized service. Boiling water is provided in the waiting hall, waiting chairs are set, and the infusion room is equipped with a TV set to create a comfortable environment for patients to seek medical treatment. The fourth is to standardize the time limit of various inspection reports, accept the supervision of the masses, and shorten the waiting time.

2. We pay attention to improving service awareness and service attitude. The first is to safeguard patients' rights and interests, respect patients' right to know, and inform patients of diagnosis, treatment and possible adverse consequences. The second is to issue the Guide to Civilized Terms for Medical Staff, standardize the use of civilized terms in diagnosis and nursing activities, and put an end to the phenomena of being raw, cold, hard, pushing and pushing. Third, the education of "patient-centered" service concept is often carried out, and the content of service measures is formulated by each department according to the situation of the department. On May 20th, 2008, 13, the hospital organized a "voluntary nursing service" to go to the countryside, providing herdsmen with services such as chronic disease follow-up, free physical examination, home delivery and return visit of discharged patients. At the same time, paper materials such as the introduction of appropriate technologies of traditional Chinese medicine, new rural cooperative medical care, infectious diseases, immunization planning and maternal and child health care were publicized and distributed. , for the local farmers and herdsmen in send warm, care and help, has been recognized and praised by local farmers and herdsmen.

3. Establish and improve the patient complaint handling system, publish the complaint telephone number, set up a suggestion box, and the hospital committee shall be responsible for collecting patients' opinions on hospital services and handling them in time.

(four) strict financial management, put an end to unreasonable charges.

Strengthening financial management and reducing medical expenses are the focus of our hospital. First, hospital finance adheres to the principle of "unified leadership and centralized management", and all financial revenues and expenditures are brought into the unified management of the financial department. It is strictly forbidden to set up off-balance-sheet accounts and "small treasuries" in hospitals and departments. Second, major projects were discussed and approved collectively. The hospital has set up an in-hospital management committee, and major procurement and construction projects must be collectively discussed and decided by relevant committees to prevent one person from having the final say.

2. Conscientiously implement the national medical service price project specification, strictly implement the price policy and hospital service price standard, publicize the drug price, medical service price and main medical consumables price on the electronic information screen and price bulletin board, and provide a one-day list system query for inpatients, so that patients can understand money and treat diseases.