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What are the forms of cleaning etiquette training?
What are the forms of cleaning etiquette training?
Do a good job in polite service
The position of property cleaner is responsible for providing a clean and hygienic living environment to the owners. Let the owners live comfortably and satisfactorily. For some owners who have no awareness of environmental sanitation, as a cleaning staff, you should give kind reminders to the owners and communicate with them politely, instead of scolding the owners in person. This will make the owners feel disgusted and even cause disputes; the cleaning staff must also do a good job in environmental sanitation. Demonstrate the correct behavior, do not spit or litter everywhere, take the initiative to pick up garbage and trash cans when you see them on the ground, and clean up large and obvious stains on the ground in a timely manner.
Maintain good working condition
During the work process, cleaning staff should always stay energetic, maintain good working condition, and do a good job in environmental sanitation and cleaning. Even if there is no supervisor around to supervise you, you must do your job consciously and proactively. You must not frequently engage in indecent behaviors such as yawning, stretching, or pressing your legs at work. You are prohibited from secretly finding a place to hide and take a nap; you must take the initiative to clean the area for which you are responsible. , you can't just wait for the leader's instructions to do it; if you find dirt or debris in areas that are not your personal responsibility, you should also help clean it up.
Follow the "Three Lights" principle
At the same time, pay attention to try to avoid disturbing others when doing cleaning work, especially in the office area, try to avoid making noise, and achieve " "Three Lights" principle. When wiping, try to avoid collisions between things. When wiping items, handle them gently. Walk lightly and try to avoid making noise when your shoes rub when walking. When using some things such as vacuum cleaners and floor washers, they will make loud noises. When cleaning the machine, avoid people's office hours and rest time.
The above is the basic content of courtesy and etiquette training for cleaning staff. Cleaning staff is also one of the positions in property management. Therefore, we must not only do a good job in cleaning, but also pay attention to courtesy, cultivate quality and literacy, and create a good image for property management.
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