First time making a complaint phone call

I am a very tolerant person, I have almost never complained to anyone, and I have never made a complaint phone call. However, some companies are really bullying customers.

?I bought a small apartment. On the day I took delivery of the apartment, the management kept everyone's keys. I paid the deed maintenance fund, but couldn't get the keys and couldn't get in. I just want to pay the property fee and get the keys first. The attitude of the property management was quite bad, even after I paid for the key, they acted like a jerk. Later, there was water leakage in the house. When I reported it to the property management company, they said it was the developer's problem and did not help solve it. The property management company and the developer are two separate companies. When I found the developer, they said they had already taken care of everything to the property management company. Later I called the property management company again, and I said no matter whose fault it was, there was water leaking upstairs. As the property management company, you shouldn't go up and have a look. Can you give me an explanation? Then what's the use of paying our property management fee, so they went to see it.

A colleague of mine also bought the property, but the property management company did not give them the keys. Several men claimed to be from Gemdale Properties, they were disheveled and had cigarettes in their mouths. They said they could only get the keys after paying the property fee. My colleague was very persistent and refused to pay the property fee. Of course, she didn't get the key. She said that it was illegal for the property management company to withhold the key. She would change the locks without giving it to her. She didn't believe that if she lived in, the property management company could do anything to her. Finally, she went to the developer to make trouble. The developer's financial lady quietly went to the property management company and took out the keys to her. Later, there was no power at home. She called the property management phone number, but the property management company ignored him when he heard the room number. She said it might be because she didn't pay the property fee, so she treated them with this attitude. Even if she paid the property fee, it would be in vain. She had to pay the property fee to support her husband. She spent 50 yuan to find an electrician to help her repair it.

?My apartment is rented to a little sister. She is going to take the civil service exam. She attends classes nearby and goes back to rest at noon. She went back to rest at noon every day. She said that construction and decoration were going on every day. She called the real estate agent several times, but the real estate agent was very annoyed with her and said that she had gone to see the house and found no one was renovating it. In fact, I didn't even look at it, nor did I try to stop it. During the break, the property manager didn't care about the decoration. He told me that I called the property manager at noon, but the property manager didn't answer the call. I had called the real estate company when I had questions before, but they always responded impatiently and would hang up the phone once they got the answer.

? I had no choice but to call Gemdale Properties to complain. The head office answered the phone very well and said they would help implement the matter as soon as possible.

?This is the first time I have called to complain. I wanted to endure it. I talked to the property management and asked them to help the little sister handle it, but they didn’t answer the phone. I couldn’t bear it. No need to endure it any longer.