Job responsibilities of real estate sales department

9 job responsibilities of real estate sales department

In real society, job responsibilities are used more and more frequently, and job responsibilities are the basis for organizing assessment. So do you really know how to formulate job responsibilities? The following is the job responsibilities of the real estate sales department I collected for you. Welcome to read it. I hope you will like it.

Responsibilities of Real Estate Sales Department 1

1. Grasp the market trends, collect market information, do a good job in market forecasting, and constantly develop and improve market share.

2. according to the market forecast and sales trend, prepare quarterly and annual sales plans.

3. Report the statistics of sales realization to the Development Department and Finance Department on a daily basis.

4. Strengthen contract management, establish user files, visit users frequently, and feed back users' opinions on products.

5. Do a good job in after-sales service, establish a good corporate image, maintain quality and improve corporate visibility.

6. Do a good job in advertising the products of the enterprise.

7. Be responsible for signing the contract, recovering the purchase price and clearing the arrears in time.

8. Strengthen professional knowledge learning of business personnel and continuously improve their quality. Job responsibilities of real estate sales department 2

1. Be responsible to the general manager;

2. Draw up the annual sales target and plan of the department;

3. Formulate various management rules and regulations of the department;

4. Draw up the standard process of each work of the department;

5. Analyze the market situation, objectively predict the market demand, and reasonably control the sales expenses;

6. Sales policy and sales model;

7. Be responsible for the recruitment, selection, training and deployment of departments;

8. Design the incentive scheme for employees in the department;

9. Establish a perfect customer management system;

1. Improve the system of building payment recovery, track the arrival of bank mortgage payment, and ensure the timely withdrawal of funds;

11. Regularly evaluate the performance of department employees, and reward the superior and eliminate the inferior;

12. Encourage employees' morale and build a team with high morale and good team spirit. Job responsibilities of real estate sales department 3

Job responsibilities

1. College degree or above, more than five years working experience in planning and marketing management of large and medium-sized real estate projects;

2. Have rich experience in managing sales teams and sales processes, and be familiar with real estate market conditions and professional requirements.

3. According to the company's marketing strategy, the company makes investment promotion plans, which has rich network resources for investment promotion channels.

4. Maintain long-term good cooperation with customers and maintain the brand image of the company;

5. Good language skills, organization, communication, coordination, judgment and decision-making skills.

6. Strong team management skills;

Qualifications

1. Strong communication skills, stable customer resources and high activity planning ability;

2. Strong market expansion ability, strong ability to visit strangers and tap customers;

3. Have a strong sense of service, be good at communication and coordination, and be able to adapt to an efficient working environment; Job responsibilities of real estate sales department 4

Job responsibilities:

1. Responsible for customer reception and consultation, and provide real estate consulting services for customers;

2. Accompany the customer to see the house, understand the customer's needs, provide suitable housing, and conduct business negotiations;

3. Responsible for the development and accumulation of the company's housing, and establish a good business cooperation relationship with the owners

Requirements:

1. Interested in real estate sales;

2. Hard work and strong desire for success;

3. Have good team spirit, communication skills, outgoing personality, like to deal with people, and have a high degree of work enthusiasm; Job responsibilities of the real estate sales department 5

Job responsibilities:

1. According to the company's strategic objectives, formulate the annual and phased sales plan of the project in charge, and make strategic adjustments according to the implementation to complete the sales task indicators issued by the company;

2. Lead the team to complete project expansion and customer negotiation, control the sales rhythm and achieve sales performance;

3. Be responsible for project marketing team management and personnel training, and provide continuous talent supply for long-term business development.

Qualifications:

1. College degree or above, major in marketing is preferred;

2. Have more than 3 years of real estate sales experience and more than 1 year of sales management experience;

3. Have complete trading experience in real estate projects, and be familiar with the basic process of full-cycle marketing of real estate projects;

4. Good public relations ability, pressure resistance and adaptability, strong sense of purpose, and good at positively motivating the team. Job responsibilities of real estate sales department 6

1. Post setting of planning department

There are 3 people in this department, including 1 planning manager, 1 planning supervisor and 1 person in the office.

II. Responsibilities of the Planning Department

(I) Responsibilities of the Planning Department Manager

1. Assist the general manager, participate in the company's management decisions, and preside over the daily work of the department;

2. Be responsible for the planning of advertising and marketing (property management) in the whole process of development and management in the early stage, middle stage and late stage (including property management) of the development project, and write the marketing planning reports in each stage to ensure the realization of the planning objectives;

3. Establish brand awareness, and gradually build the brand of the company and the project by using advertising, public relations activities, sales services and team management in the process of project planning;

4. Participate in engineering design. Review the design drawings of house type, planning scheme and environmental scheme, find and solve the problems that affect sales in product design as soon as possible, and ensure the optimization of house function and environment;

5. Be responsible for the budget and usage of various marketing expenses;

6. Monitor the house selling price, put forward opinions on the rise and fall of house prices in a timely manner, and make a preparatory plan in advance to ensure the profit of the project when the cost exceeds the standard;

7. Organize the employees of the department to effectively implement various marketing promotion programs and activities;

8. Do a good job in communication and coordination with the agency (sales) company, engineering management department, development department and other relevant departments to ensure timely and accurate transmission of customer information to relevant departments;

9. Responsible for or organize employees in relevant positions, communicate with relevant external cooperation units involved, select and sign contracts, and organize implementation and process monitoring during the performance of various responsibilities of the department;

1. Participate in the planning and design, market research, business positioning, business promotion, investment promotion and other related work of the commercial products of the project;

11. Organize department employees to complete other matters arranged by company leaders.

(2) Planning the responsibilities of the supervisor

1. Assist the department manager to prepare various plans and promotion plans;

2. Assist the department manager to implement various marketing promotion plans;

3. Assist the department manager to complete the formulation and review of the marketing promotion expense plan;

4. Assist the sales site to prepare and provide various sales materials and sales props, and maintain a good sales environment;

5. Participate in reviewing the ideas of print, film and television advertisements and public relations activities submitted by advertising companies

6. Be responsible for following up the contact, communication and integration with marketing suppliers such as advertising design, public relations activities and news media;

7. Be responsible for regularly summarizing the data of project marketing expenses and compiling the company's marketing expenses and expenses report;

8. Cooperate with the department manager to implement the company's brand planning and promotion;

9. According to the project sales execution status and market development trend, provide the department manager with suggestions on project product research and development and subsequent project product positioning on a regular basis;

1. Be responsible for following up the advertising design and release related to the promotion of various projects, and the close contact and communication between news media, activities and other partners; Review all advertising materials to make them conform to our unified vi, marketing promotion plan and relevant national advertising management regulations;

11. Conduct industry market surveys on a regular basis in combination with the project progress around the project;

12. Monitor and evaluate the promotion effect of each project according to the feedback of the promotion results of each project, and submit summary and analysis reports regularly;

13. Contact with relevant outreach units and establish good cooperative relations with partners;

14. Assist department managers to write business planning reports, and implement relevant activities in the process of business planning and investment promotion;

15. Other temporary work arranged by superior leaders.

(3) Responsibilities in the industry

1. Responsible for registering and sorting out various documents and contracts of the department, so as to ensure that there is no shortage and facilitate the inquiry;

2. Be responsible for handling the reimbursement within the department;

3. Be responsible for the collection and process handling of office supplies within the department, and provide strong logistics support for each post.

4. Responsible for the transmission and storage of documents between departments;

5. Cooperate with the preparations for various meetings held by relevant posts;

6. Copywriting and other copywriting work of the company's external publicity, and assisting the superior to complete relevant marketing propaganda work;

7. Assist the sales site to prepare and provide various sales materials and sales props.

8. Other temporary jobs,

III. Post setting of the sales department

There are 12 people in the sales department, including 1 sales manager, 1 sales supervisor, 8 property consultants, 1 property right supervisor and 1 property right assistant.

IV. Responsibilities of each position in the sales department

(1) Responsibilities of the sales manager

1. Be responsible for the overall sales of the sales department, implement the sales plan and implement the sales tasks;

2. Be fully familiar with the basic situation of the real estate sold and the real estate market dynamics in Chongqing, and understand the operating mechanism of the company and all the projects for sale or sale;

3. Be responsible for all daily sales work of the sales department and external stores (including daily arrangement, contract review, sales control of room number, business guidance, work coordination, office order, labor discipline, mediation of internal disputes and handling of customer complaints), ensure efficient and standardized operation, and strive to improve sales performance;

4. Answer difficult questions raised by customers, help salesmen complete a single transaction, handle customer complaints in time, establish complaint files, and be responsible for feeding back complaint information to relevant departments;

5, according to the project commission system in a timely manner to submit the report of the salesman's commission;

6. Be responsible for formulating the commentary on the sales points of the pushed real estate and training the salesmen;

7. preside over the daily work meeting of the sales department, summarize the sales work that day, and answer all kinds of problems in the sales office;

8. Coordinate with the security, cleaning, property management, engineering and other departments related to the sales department and the outside store, and timely communicate and handle emergencies;

9. Be responsible for reviewing the pre-sale agreement and the pre-sale contract model;

1. Be responsible for the performance appraisal of sales personnel, and submit the Salesman Appraisal Form at the end of each month, and put forward opinions on the hiring, dismissal, reward and punishment and adjustment of sales personnel;

11. Organize the employees of the department to complete the work related to customer service, handle the pre-sale permit for project sales, handle the area measurement and the large and small property certificates, and make timely payment;

12. Submit the details of the customers who clinched the deal last week to the Finance Department every Monday, which involves the timely release of the mortgage with the active cooperation of the Finance Department;

13. According to the market development and customer feedback in sales, put forward specific promotion suggestions to the planning department every month;

14. Communicate with relevant departments of the Engineering Department and Planning Department to effectively carry out sales work;

15. Temporary work arranged by superior leaders.

(II) Responsibilities of Sales Supervisor

1. Assist the sales manager in the daily management of the sales center;

2. Feed back all kinds of information on the sales site to the sales manager in time, and be responsible for properly handling all kinds of emergencies on the sales site;

3. Be responsible for supervising the code of conduct of property consultants, customer reception and follow-up of return visits;

4. Be responsible for the daily sales reception sorting and vacation arrangement of property consultants;

5. Assist the property consultant in the necessary sales negotiation to promote the transaction;

6. Be responsible for the preliminary examination of sales contracts, and the arrangement, collection and submission of contracts and attachments;

7. Fill in the daily sales report on time every day, enter the information of customers who call and visit, and check the sales control;

8. Be responsible for the management of office supplies and sales materials, and report the required materials in time;

9. Responsible for hosting the daily work meeting of the sales department, pre-shift inspection and summary of the sales work on that day, and answering all kinds of problems in the sales office;

1. Be responsible for the consent management of house payment collection;

11. Complete other tasks assigned by the sales manager.

(3) Job responsibilities of property consultant

Property consultant front desk:

1. Be familiar with the basic situation of the property sold in all aspects;

2. Cooperate with the project sales site manager and strive to complete the marketing tasks of exhibition, sales site and division;

3. Be responsible for the promotion of sales offices, sales branches and exhibition points at the site, follow the requirements of customer service specifications, complete telephone reception and customer visit reception according to the prescribed reception process, actively and enthusiastically answer customer inquiries, accompany customers to visit model houses of real estate, and actively facilitate transactions;

4. Be responsible for filling in the sales documents such as the Subscription Book, ensuring that the terms therein are accurate, then signing them, and sending them to the sales site manager or supervisor for review and signing;

5. Be responsible for the preparation and signing of sales contracts;

6. Be responsible for accompanying the customer to the financial delivery deposit or house payment;

7. Give the customer the receipt, the stamped subscription or reservation agreement customer contact, the purchase instructions, and the details of the purchase expenses, answer the customer's relevant inquiries, and send the customer outside the sales site;

8. If customers involved in major transactions or other special circumstances are unable to answer the questions themselves, they shall report to their superiors in a timely and accurate manner;

9. Always keep friendly communication with customers who have already made a deal and those who intend not to make a deal, and introduce the company's relevant project progress and sales;

1. Be responsible for inputting incoming calls, visiting customers' information and subscription information on the erp system every day;

11. Responsible for conducting comparable real estate market survey every month and summarizing data;

backstage of the property consultant:

1. Responsible for reviewing the subscription book of the property consultant at the front desk;

2. Be responsible for reviewing the daily customer contracts, collecting and sorting out relevant customer information, reporting to the warrant post for contract filing, and filing the contracts at the same time;

3. Be responsible for reviewing the daily mortgage contract, collecting and sorting out relevant customer information, and reporting to the warrant post for mortgage processing;

4. Be responsible for filing the completed contract and notifying the customer to collect it;

5. Be responsible for the collection of overdue sales arrears of various projects;

6. Be responsible for the daily delivery of the house, including the preparation of the delivery notice;

7. Be responsible for cooperating with the certificate post.