How to remove the embarrassing situation after saying the wrong thing?

In communication situations, if a serious and sensitive question makes the two sides of the conversation very antagonistic, or even hinders the normal and smooth progress of the conversation, we can temporarily let it avoid it, by changing the topic, enliven the atmosphere with some relaxed and pleasant topics, divert the attention of both sides, or dilute the serious topic with humorous words, so as to revive the originally deadlocked scene, thus alleviating the embarrassing situation. Let me sort out how to ease the embarrassing situation after saying the wrong thing for you, hoping to help you.

1. Look at this problem from another angle.

If a friend is red-faced and deadlocked on a certain issue, he can say "this issue is too difficult to argue clearly" at an appropriate time; Or make a joke, let both sides calm down, let the embarrassment disappear in a relaxed atmosphere, and let the communication activities go smoothly.

Therefore, when we beat around the bush, we should grasp this point, help the two sides to look at the controversial point from another angle, analyze the problem flexibly, and make them realize the relativity and inclusiveness of each other's views, so as to stop the unnecessary debate between the two sides.

2. Find an excuse and give the other person a step down.

The reason why some people are caught in a dilemma in communication activities is often because they have made inappropriate or unreasonable actions on specific occasions, which has led to the embarrassment and embarrassment of the whole situation. In this case, the most effective way to make up for it is to change the angle or find an excuse to prove that the other party's perversion is justified, understandable and reasonable in this case, so that the other party's embarrassment can be lifted and normal interpersonal relations can continue.

3, misinterpret in good faith, turn war into friendship.

In communication activities, due to the misunderstanding between each other's words, both parties or the third party often say something that surprises others and do some weird behaviors, leading to embarrassing and embarrassing scenes. In order to alleviate this situation, we can adopt the method of deliberately "misunderstanding", pretend not to understand or deliberately ignore the true meaning of his speech act, and make an explanation that is conducive to resolving the embarrassing situation from the perspective of goodwill, that is, misinterpret the incident in good faith and guide the situation to develop in a moderate direction.

Well-intentioned misinterpretation is not a simple muddling through, but a very effective and necessary means of communication, which makes up for the temporary negligence of others, eliminates the misunderstanding and unhappiness in others' hearts and ensures the normal progress of interpersonal communication.

4. Assess the situation to the satisfaction of all parties.

Sometimes, on some occasions, when the two communicating parties quarrel because they are not satisfied with each other's views, it is difficult to say who is right or wrong. As a mediator, we should understand the psychology and emotions of both parties to the dispute at this time, and don't favor one over the other, so as not to deepen their differences, affirm their advantages and values, and satisfy their self-realization psychology to a certain extent. On this basis, we can come up with constructive suggestions acceptable to both sides, so that both sides can accept them easily.

Social eloquence skills

The first skill: express it in a proper way and skill.

One of the manifestations of low language quotient is that what you say makes people upset or unhappy, but it won't cause great harm; Another performance is always saying inappropriate words in inappropriate occasions, which will have a bad influence on him personally and what he does.

There is an expert department manager. Judging from his professional ability, he can do bigger things, but when evaluating and arranging the work of employees, it often makes people confused. He either said something unimportant or chattered away, so he lost the chance of promotion.

There is another kind of people who dare not take responsibility for their actions, thus losing the trust of their superiors and employees.

The department manager of a manufacturing company screwed up, and the boss criticized: What's going on? You screwed everything up. After listening to the boss's criticism, the middle manager was very angry and immediately defended: My employees must have misunderstood my intentions and requirements, and they should bear the main responsibility for this consequence. If you are not satisfied with the result, don't blame me. This answer is obviously unbearable for his boss. His boss said: He can't take responsibility and keep calm. No matter whose fault it is, he should try to solve the problem, but he can't see this at all in his answer. Therefore, the manager was later dismissed from his post.

Obviously, these people all want to prove that they have strong thinking, evaluation and interpretation skills because of their low language quotient, and as a result, their future is ruined. They left a bad impression on their bosses, subordinates, partners and colleagues.

It is not a bad behavior to show confidence in success in conversation, and you must do the same. But a good language IQ is very different from bragging. The key is whether you can express it in a proper way and skill. When you show your success, all you want to convey is to let others know how great you are. But you must pay attention: when transmitting this information, you must be frank and concise.

For example, if you successfully wrote a report for the company's press conference, it was well received by the participants. Your joy and success will be beyond words. At this time, you don't have to say: Look, what a great thing I have done. On the contrary, when the boss praises you, you should appear more calm: this is the work assigned to me by the company and I should finish it.

A person's language quotient has a great relationship with emotional intelligence. Most people with high emotional intelligence are eloquent, or at least to the point, and what they say can make people feel comfortable. Therefore, the improvement of language quotient is not a unilateral study of how to speak, but a conscious improvement of emotional intelligence.

The second skill: use conversation materials reasonably.

On the one hand, we should know how to collect and use conversation topics and materials. Knowing how to use it, even an ordinary sentence, will often receive amazing results.

Once upon a time, there was an educator who wanted to run a school in order to realize his educational philosophy. He mobilized his friends to raise money. At first, it was very difficult to raise funds. He has a friend who is about to give up this job and quoted an ancient poem "Chai Fei" to illustrate the difficulty of raising money. It is appropriate to describe the difficult situation of raising funds when Chai Fei can't get away from it. But after listening to it, how disheartened people are! However, the educator used the same sentence from another angle and got the completely opposite effect.

He said: Yes, our current situation is that Chai Fei can't open it after knocking ten times, but that means that Chai Fei will open a door after knocking ten times. Then, we will knock on ten doors, try harder and knock on dozens more. So he changed the sentence of "ten knocks on Chai Fei, nine won't open" to "one hundred knocks on Chai Fei, ten open", which not only inspired friends, but also completed the task of raising funds to build a school. There are many such examples, and here are two more.

An inventor wanted to invent something. He and his assistants have conducted 1642 experiments, but they all failed. His assistant said: Look, it has been tested 1642 times, and it is useless at all. The inventor said: Why is it useless? This makes us know that these methods of 1642 are unsuccessful. If you want to succeed, you must look outside these 1642 methods.

There is another more interesting and enlightening example: in ancient times, a musician offended the emperor and was put in prison, but he still played his beloved violin every day. The day before the execution, the jailer couldn't help asking him: You are going to die tomorrow. Why are you dragging it today? The musician said: I will die tomorrow. If I don't play today, when can I play? These examples are all dialogue materials that we can use to stimulate our old ideas and make them flexible.

When we speak, we should not repeat what we have written like an endorsement, but use it to express our views and attitudes, so that others will not think we are nerds. You should know what every sentence is telling you. They all provide you with some views on people and things, which are affecting your views and attitudes towards life. When you absorb it, you need to measure it with your own views and attitudes. When your ears hear a word, your heart immediately judges it: like it or not; Agree or disagree. Similarly, when you use them, you must also bring your own opinions. You only use them to further explain your views on people and things, provide evidence, prove the truth you insist on, praise people you think are beautiful, or refute the reasons you think are wrong and criticize the actions you think are wrong.

The third skill: write an article about choosing words and making sentences.

Words are the basic components of human language. Using the right words can not only move people's hearts, but also bring out actions, and the result of actions is to show another life. Mark? Twain said: Proper words are extremely powerful. Whenever we use the right words, our mind and body will undergo great changes.

Many great figures in history, because they are good at using the power of words, have great inspiration to people at that time. Patrick, when? Standing in front of representatives from thirteen states, Henry said passionately, I don't know what others will do, but for me, give me liberty or give me death. This sentence inspired several generations of Americans to make up their minds and vowed to overthrow the tyranny that had long been on their heads, which led to a prairie fire and the birth of the United States of America. A great American made a speech: When we can enjoy full freedom today, don't forget the Declaration of Independence. Although it is a few words, it is the guarantee for each of us for more than 200 years.

During the Second World War, Britain was in a stormy period. One person's words aroused the determination of the British people to resist the Nazis. As a result, they survived the most difficult moment with great courage.

Therefore, if we can't master how to use words well, if we continue to use words indiscriminately in the past, it is likely to distort the facts. If a person has only a limited vocabulary, then he can only experience limited emotions. On the other hand, if he has a rich vocabulary, just like holding a palette with many colors in his hand, you can enjoy your life experience to the fullest.

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