Speech skills in running a business

When I meet a customer for the first time, I spend four or five minutes talking about products, and the rest will talk about other things. Winning customers is the most important thing. Customers do not trust and will not trust your products. Providing customers with value-added services and orders of magnitude visits can gradually win the trust of customers, which is the correct way to do business.

Step 2 arouse curiosity

The way to induce curiosity is to directly explain the situation or ask questions to potential buyers at the beginning of the meeting, and deliberately say something that can stimulate their curiosity and lead their thoughts to the benefits you may offer them. For example, a salesman handed a note to a customer who refused to see him many times, which said, "Could you please give me ten minutes? I want to ask your advice on a business problem. " This note aroused the curiosity of the purchasing manager, so the salesman was invited into the office.

3. Don't say exaggerated words.

Don't exaggerate the function of the product! This kind of false behavior, customers will eventually know whether what you said is true or not when they enjoy the product in the future. Just because you want to achieve a temporary sales performance, you must exaggerate the function and value of the product, which is bound to plant a "time bomb." Once a dispute occurs, the consequences are unimaginable.

4. Listen more and make a summary.

Good at observation; Learn to listen. When talking with customers, you must observe more, and know the psychological changes of customers in time through the observation of customers (eyes, manners, expressions, etc.). ); By listening, you can understand the real needs of customers, so it is easy to reach an understanding with customers.