Who should install the TCL TV I bought from Suning?

Let me tell you about my experience.

After I bought a TV from Suning and made an appointment for delivery and installation (seat type), I searched for news on the Internet. I was shocked to find that many consumers were complaining about Suning. If it is free, there is an unspoken rule that charges will be charged during installation. So I immediately called the TV to check with customer service to see if there would be a fee, and the customer service said there was a 30 yuan commissioning fee. Then I called the salesperson from whom I bought the TV, and he confirmed that he had promised not to charge an installation fee. OK, after recording these calls, just wait for the installation master to arrive. The delivery was relatively early that day. It came at 7 o'clock. It checked and there was no problem. It was about 9 o'clock in the morning and the installation master also came. He started to install it without saying a word. After the installation was completed, he told me that there was a 30 yuan debugging fee. fee. So I told him directly that I promised to install the TV when I bought it. The technician was quite professional and didn't argue with me. He explained to me that if he promised, just confirm with the salesperson and he would go to the salesperson. Charge this fee. Then I called and asked the sales and installation staff to explain it clearly. The master left after getting the receipt.

There is also an episode. After making an appointment with Suning for installation, I received another text message saying that a certain technician from the manufacturer came to install it for me. The next day, he called me and asked me to wait for the technician at home. , fortunately, I had already confirmed with customer service that this was not the case, and rejected the scammer. These must be Suning or someone at the sales store who sold the customer's information. These scammers use these door-to-door scams. There are so many complaints online, and it is estimated that many of them are like this.

Finally, I would like to give you a suggestion: call a few more TV stations to confirm and beware of scammers coming to your door.