Reflections on the big bathhouse in the north

Recently, during the weekend, at the invitation of friends, reporters and their families came to the "Northern Broad Bathhouse" located in Taoyuan North Road, Taiyuan City, and fully appreciated and personally experienced this public bathhouse which has not been opened for a long time. The overall feeling is that the environment is elegant, the management is standardized, the feeling of home is very cordial.

According to Sun Ping, the purchasing director on duty that day, this large-scale bathhouse No.2 operation department in the north was opened on the basis of the original Moon Bay Hotel (People's Fishing Village) at the intersection of North Street and Jianshe North Road in Taiyuan on the eve of the National Day in 2020. It was also opened under the correct leadership of Chairman Guo Hongzhi and General Manager Wang, through the brainstorming of all team members and backbone forces.

That's true. No matter one department or two departments, they have made great efforts in bathhouse environment, service quality and internal management. It has also achieved a good situation of empty doors, people coming and going, hot business and extraordinary excitement.

It turns out that in terms of environment, they design and decorate in strict accordance with the standards of star-rated hotels. There are bathing areas for men and women, all kinds of dry steaming rooms, wet steaming rooms, steaming rooms and so on. Equipped with elegant and comfortable bed rest area, pedicure area, massage area, leisure bar, VIP film and television hall, and even high-end beauty salons and spas, it is full of modern European style everywhere; The guest room area is equipped with a cinema, various luxury standard rooms, big bed rooms, suites, chess and card rooms, etc. In addition, there are their reasonable consumption, fish therapy and red wine bath with self-help fruit plus 6 hours rest and men's bath. It is the best place for leisure, bathing and entertainment in Taiyuan, and strives to build a leading brand of bathing and leisure industry in China, so that more people can enjoy healthy leisure and high-quality bathing. Faced with such a large bathhouse with good equipment, beautiful environment, complete facilities and everything, it is inevitable that people will be extremely intoxicated.

In terms of service, customers feel at home because of their meticulous and special enthusiasm. Many people say from the bottom of their hearts: the service here is enthusiastic, and food, shelter, washing and entertainment are all available, which is matched by Jackie Chan. Coming here is like returning to your home. Yes, under the strong leadership of the core team, these are the core values of strict management, strengthening learning, improving service, beautifying the environment, striving together and adhering to "struggle, growth and innovation". It is also the result of the service concept that all the staff of the big bathhouse always practice "taking every need of the guests as the guidance for every work". More importantly, they should strengthen staff training every day, improve service skills, keep in mind corporate vows, always adhere to sincere service, be warm and thoughtful, unite and cooperate, and create brilliant practical actions.

In terms of management, in order to continuously improve the service quality, satisfy all customers, care for all employees, let employees stand on their posts, love their posts and do their work wholeheartedly, the core management team of the big bathhouse has made a fuss about comprehensively improving the comprehensive quality of employees and caring for their personal work, study and life. On the one hand, we insist on organizing employees to study and train, and constantly improve etiquette quality and tree effect. On the other hand, pay attention to the care and consideration of employees' living conditions, and be strict and loving. And insist on having a birthday once a month for employees born within this month. Summarize and commend the work of large bathhouses every year, benchmark first-class, find gaps, improve measures, and improve. A colorful and inspiring cultural activity is held once a year. At the same time, the work for the next year will be carefully arranged and fully deployed. On this basis, we also insist on organizing excellent employees with good service and outstanding performance to go abroad or travel abroad once a year. All these have greatly stimulated the enthusiasm and unremitting motivation of employees' dedication, conscientious, persistent and enterprising.

In addition, they often carry out some colorful and beneficial activities, facing the society and serving the public. For example, during New Year's Day, Spring Festival, March 8th, May 1st, Dragon Boat Festival, National Day and other holidays. We plan and organize some preferential activities in time to facilitate the people and the people. During the epidemic prevention and control period, we were able to act in strict accordance with the requirements, and achieved timely disinfection, temperature measurement, strict inspection and foolproof. Every time, these are moving. Here, I sincerely wish that this large bathhouse, which serves the public, is suitable for the people, is reasonable in price, standardized and orderly, and will be flourishing from beginning to end, and it will be better and better! Fan Shilin