How to ask customers for orders

How to ask customers for orders? In the workplace, many people's occupations are sales. At this time, I don't know how to ask a customer for an order. I have collected relevant information about how to ask customers for orders. Let's have a look.

Ask the customer how to ask for an order from 1. We have prepared the goods. As long as we wait for your order, we can produce and deliver it immediately. If it's the boss, you can directly say discount. If you are an employee, you can directly communicate the rebate. Be tactful

How to euphemistically urge customers to place orders

Don't worry, it's better not to worry, just keep in touch and greet them at any time. Their quotation should indicate the validity period!

Tell them that the market price has fluctuated greatly recently, and after the expiration date,

If you are not in a hurry, it is better to develop more new customers. If you really want it, you will contact. If not, you should know the market and explore the price.

It is impossible to guarantee a cheap price for such an offer that is not in a hurry.

There must be doubts about the customer's delay in placing an order. You can insinuate from your chat and find out why they don't place an order, so as to find a solution and reach a deal as soon as possible. I hope I can help you and wish you a prosperous business!

How to ask customers for orders? 2. Smart questions win orders.

Wrong way:

Although Cheng Wenxue has been selling for a year, his sales performance has always been the last in the team. Why? Let's see how he communicates with customers.

Cheng Wenxue said: "Our massage chair has complete functions and obvious effects. Why don't you try? "

The customer tried it and felt very good. Seeing that he is likely to buy it, Cheng Wenxue introduced the shape design, internal structure and after-sales service of this massage chair in detail.

After the introduction, Cheng Wenxue asked the customer, "Are you going to buy it?"

The customer subconsciously replied, "No, I'll think about it first."

Comments: From this case, we can see that what Cheng Wenxue did before was not wrong. The only mistake is to finally ask the customer, "Are you going to buy it?" . For this kind of problem, most customers will subconsciously say "no", "think about it" and "I'll look at it first and talk about it later". In this way, even if what he said before is wonderful and moving, it is difficult to win the order.

war game

In sales, asking questions is an important means to facilitate transactions. If you are good at asking questions, you will know more about customers, take the initiative in sales and achieve sales goals more easily; If you don't master the skills of asking questions, you will be very passive and even make your sales fall short. So how do you ask questions to customers? In this regard, you need to master the following skills.

Understand the internal needs of customers by asking questions.

When a salesman asks a question to a customer, it is best to avoid questions that the customer only answers with "yes" or "no", such as "Do you want to buy a computer?" "Do you like this dress?" Wait a minute. Because when customers can answer questions with simple "yes" and "no", they will not take the initiative to say more information, and you will not be able to understand customers' thoughts and needs.

Numerous facts have proved that the success of sales depends largely on the salesman's understanding of customers. The more the salesman knows the customer, the easier it is to achieve the purpose of sales.

Psychological research shows that most people prefer others to listen to their own conversations. Therefore, the salesman can ask some effective questions to make the customer open the "chatterbox" and then listen to his inner needs from his speech.

Therefore, salespeople should try to avoid asking such questions, but should ask more "open-ended" questions. When you ask your customers open-ended questions, they will talk a lot and you can get a lot of valuable information. For example, you can ask, "What kind of products are you going to buy?" "What is the purpose of your purchase?" "What do you think of this product?" And so on.

Guide customers correctly by asking questions.

Sometimes, if you ask customers open-ended questions, customers will become more and more interested, which makes the topic out of touch with the purpose of sales. For example, you ask a customer, "What do you think of this product?" Customers will talk about their life experiences and personal hobbies with great interest. This is not conducive to sales.

What should you do at this time? The best way is to guide customers correctly through some "closed" questions and focus on sales. For example, you can say, "Are you going to buy this dress?" "Is this phone suitable for you?" So the topic naturally leads to sales.

"Open" and "closed" questions are dialectical unity. You need to effectively combine these two ways of asking questions according to the actual situation, which makes it easier to sell.

Smart questions can make a deal.

There are two noodle restaurants. Although their noodles taste similar, the turnover of the second noodle restaurant is twice that of the first one. Why is the gap so big? Many people find it incredible.

It turns out that the owners of these two noodle restaurants ask customers in different ways. The owner of the first noodle restaurant often asks, "Do you want eggs?" Most customers answered "no", and few customers were willing to add eggs. The owner of the second noodle restaurant asked, "Do you want one egg or two?" Almost all customers will say, "just add one." A few customers also agreed to add two eggs.

There is no doubt that the turnover of the second noodle restaurant will definitely exceed that of the first one. In fact, the way the owner of the second noodle restaurant asks questions is the "choose one from two" rule. The rule of "choose one from two" is that the salesman asks the customer questions by choosing questions, thus asking the customer to make a choice.

Smart salespeople are always good at using this rule to change themselves from passive to active, and then facilitate transactions. For example, they don't ask customers, "Do you want to buy this product or reconsider?" "Are you willing to cooperate with us or not?" Instead, they will ask, "Are you going to buy one or two?" "Are you willing to cooperate according to this plan or that plan?"

How to ask customers for orders? What if the customer only asks if he doesn't buy it?

In the face of such customers, don't follow up, for fear of missing an intended customer. Follow up, the possibility of clinching a deal is almost zero. The more you meet such customers, the more you should be kind to them. Many people say that it is really annoying to meet such customers, and it is impolite to ask if you want to buy them. Answer them, afraid of wasting time. They will follow up after answering, otherwise they are afraid of losing this order. In fact, in the face of such customers, all we need is a simple one.

Try to say, "Brother Liu, you asked me the price several times, which shows that you trust me and the quality of our products. What is the reason why you have been thinking about delaying the order? Since you trust me, please tell me your concerns, and I will try my best to help you win benefits. This year is special, and the product price is already the lowest in previous years. To tell you the truth, I'm afraid the price I gave you today can't pass, but it's a lower round on the basis of the lowest quality. One is because you trust me, and the other is because I really want to make friends with you.

Generally speaking, customers who have asked the price several times know the value of the product. The other party repeatedly asked because of the price. He repeatedly asked and did not place an order, which proved that the prices of other homes were not much cheaper. So in the face of such customers, what are their doubts? Then sincerely force the order, or you can add some extra gifts to the other party. Basically, you can make a deal, because you meet the needs behind human nature. Have you learned?