Knowledge of government etiquette?

The word "organ" originally refers to the key part of the entire machine. Later, it was used to refer to a more elaborate strategy. In modern society, the word "organ" is often used to refer to the functional departments of the government. So do you know what it is like? The following is prepared for everyone, I hope it can help everyone!

1.? Official grooming and etiquette for government agencies

Male staff generally keep their faces clean. However, there are some special requirements for hairstyles. For example, it is not advisable to shave your head, grow a beard, or keep your hair long. There is a general saying that "the front does not reach the eyebrows, the sides do not reach the ears, and the back does not reach the collar." You are also not allowed to bleach your hair.

Female staff generally have short hair, buns and buns. They should not bleach or dye their hair in bright colors. In terms of makeup, there are more requirements. They should wear light makeup and try to be beautified, natural and Get the law and coordinate.

2. Dress etiquette for official business

Dressing generally has the following basic requirements: neatness, overall beauty, individuality, and coordination. There is a TPO principle for coordinated beauty, that is, clothing should be coordinated with time ***time***, location ***place***, and occasion ***occasion***.

For formal occasions, male staff should generally wear black, dark blue, or gray suits, white or light-colored shirts, ties, dark leather shoes, and dark socks. Avoid wearing wide-striped suits on formal occasions. White shirts are best on grand occasions. Do not wear sneakers or cloth shoes. Avoid wearing white or nylon silk socks.

Female staff generally choose suits or skirts for formal occasions. They should avoid wearing leather skirts. The colors should be mainly cool colors such as gray and navy blue. At the same time, we should pay attention to several details:

1. Shoes: In formal occasions, you should wear half-high heels. The color of the shoes should be coordinated with the color of the dress, preferably black or brown.

2. Socks: When wearing a skirt, you should wear stockings with a similar skin tone. Avoid wearing socks with strings or holes.

3. Jewelry: Pay attention to the occasion. Some high-end accessories, especially jewelry, are suitable for wearing in grand social occasions and are not suitable for wearing at work or leisure; only rings, pearl necklaces and plain jewelry are suitable for condolences and funerals.

3. Etiquette in government official affairs

Standing and sitting postures. The standing posture requires a straight head, shoulders level, arms hanging down, body straight, and legs together. The standard sitting posture for male staff requires that the upper body is straight, the shoulders are square, the hands are naturally placed on the legs or armrests, the knees are close together, and the calves are vertically on the ground. The standard sitting posture for female staff also requires the upper body to be straight, the shoulders to be straight, the arms to be naturally bent, the hands to be folded in the middle of the legs and close to the lower abdomen, the knees to be together, the calves to fall vertically on the ground, and the toes to point forward.

Deliver and receive items. When handing something over, you should hand it with both hands to show respect and respect for the other person. If it is a file, business card, etc., the front side should be facing the other person; if it is a sharp item, the sharp side should be facing you and not pointed at the other person. When receiving objects, you should receive them with both hands, show attention to the objects you receive, and at the same time nod to express gratitude. You should not be careless.

4. Introduction Etiquette for Official Affairs

Generally based on the principle of "respected persons first", people with lower positions should be introduced to people with higher positions first, and men should be introduced to women first. , introduce younger people to elders first, and unmarried people to married people first.

5. Handshake etiquette for official business

When shaking hands, you should pay attention to the order and not act rashly. There are several fixed principles: the older person shakes hands with the younger person, the older person shakes hands with the younger person. When an elder shakes hands with a junior, the elder should reach out first; when a teacher shakes hands with a student, the teacher should reach out first; when a lady shakes hands with a gentleman, the lady should reach out first; when a married person shakes hands with an unmarried person, the married person should reach out first; When shaking hands with those who arrive later in a social situation, the first arrival should extend his or her hand first; when a person with a higher position or status shakes hands with a person who has a lower position or status, the former should extend his or her hand first.

In addition, the order of shaking hands in some special circumstances is as follows: when shaking hands with many people at the same time in social situations, you should be respectful first and then humble, first female then male, first close and then far away, in order; when receiving visitors, the host should first extend his hand and shake hands with others. The guest shakes hands; when the guest stands up to say goodbye, the guest should first extend his hand to shake hands with the host and say goodbye.

6. Official telephone etiquette of the agency

1. Telephone calls

Time selection: Official calls should generally be made during office hours, unless there is a special emergency. Groups should not play after get off work, let alone late at night, early in the morning, during lunch breaks, meals, or public holidays.

Proper expression: When making a phone call, don’t speak too loudly. You should first introduce yourself to your home address, your work unit and name, and you should take the initiative to apologize for making a wrong number. When the call is interrupted, you should dial again immediately and explain to the other party instead of waiting for the person who answered the phone to call over.

Behave appropriately: When you are on the phone, be attentive. Do not walk around with the phone in your hands, sit up, lean, lie crookedly or lie on the table, and do not chew.

2. Answer the phone

Civilized response: When answering the phone, you should take the initiative to say hello and introduce yourself to your home. If the other party dials the wrong number, patiently explain to the other party. When hanging up the phone, the caller should The person on the phone ends the call first. When the call is interrupted, you should wait for the caller to dial.

Keep records: Official phone calls usually need to be recorded, especially if you encounter important matters, you must carefully record them. If you can't hear clearly, you can ask the other party to repeat it.