Urgent! ! ! ! Why I don't even know that my QQ space is automatically forwarded to others or people I don't know are in urgent need! ! ! !

Many people have encountered similar situations. The following figure is the solution suggestion given by QQ official.

I summed it up, that is:

At present, there are two situations:

Case 1: QQ space is abnormal, and malicious information is published or reprinted in space chat, log, space Weibo, etc.

Solution:

1. Upgrade the antivirus software version first, and then modify the QQ password after checking the virus on this machine.

2. After changing your password, I suggest you turn on the function of web page security, and please pay attention to the safe use of the network (please refer to the instructions of the security school) to reduce the loss caused by the theft of your QQ password.

Case 2: The user still publishes advertisements in the space after changing the password.

Solution:

1, unplug the network cable and reinstall the operating system;

2. After installing the system driver, the first thing to do is to install the corresponding antivirus software, and then connect to the Internet to upgrade to the latest version.

3. Thoroughly check whether there is virus in the whole system, and then modify the password after confirming that there is no virus to increase password protection. For the details of safety protection, please refer to the instructions of the safety school.