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What are the rights and interests of Haidilao members?

1. Haidilao Membership System

The first thing we need to talk about is Haidilao’s membership system. Haidilao’s new membership system was implemented in October 2018. When I was writing this article, I saw that Haidilao had released another notice. Starting from January 2020, the membership system will be updated again, but the update will not change much. Regarding Haidilao membership, my suggestion is that no matter how infrequently you eat Haidilao, you must register as a member.

The introduction of the rules part has always been boring, but you still need to have a general understanding.

1. Haidilao membership registration methods and level rules

Haidilao membership

The main ways to register members are: Haidilao APP, Haidilao WeChat official account, Haidilao store ordering pad.

Member level rules:

Haidilao membership is divided into four levels: Red Sea, Silver Sea, Golden Sea, and Black Sea. Membership levels are not permanent, but dynamically determined.

Member points are called coins. It is mainly obtained by members spending at Haidilao stores in Mainland China, and 1 yuan is equal to 1 Lao coin. You can also get coins by participating in games or community interactions on the Haidilao APP.

Member level is currently determined based on growth value. The growth value is mainly calculated based on the total value of coins obtained by members in the last 6 months and the reward growth value (the number of purchases in the store in the last 6 months X 100).

As you can see, the current rules are divided according to the growth value obtained by members in the past 6 months. A grading judgment will be made on the 1st of each month. Those who reach the corresponding level of growth value will be upgraded, and those who cannot reach the growth value will be downgraded. (It will only be downgraded at most once within 6 months, and each time it will be downgraded by one level only).

Haidilao Membership Upgrade 2.0

After January 2020, the calculation period will be extended from 6 months to 12 months. In other words, from next year, promotion and downgrade will be calculated based on the growth value obtained by members in the last 12 months, making it easier to upgrade and maintain Haidilao membership. Members who were originally stuck in the Gold Sea level will be upgraded to Black Sea membership in large numbers.

The following are two simple examples based on the new rules for better understanding.

(1) Little M is an old member. On January 1, 2020, the system re-determined Little M’s membership level. The growth value is based on the total growth value obtained by Little M from January 1, 2019 to December 31, 2019. More than 1W2 is the Black Sea, more than 6000 but less than 1W2 is the Golden Sea, more than 2000 but less than 6000 is the Silver Sea, and less than 2000 is the lowest level Red Sea.

(2) Little M is a newly registered member. The frequency of eating Haidilao is about 2 times a month, and the consumption is about 300 yuan each time. The monthly earning coins from APP games and interactions are about 200, and the growth value obtained by Little M every month is about (2 x 302 ( month; if the growth value obtained in 12 months exceeds 12,000, it can be upgraded to Black Sea.

2. Why should you register as a member of Haidilao?

As for why you should register as a member of Haidilao, let’s talk about the rights and interests of members. Haidilao membership rights mainly include the following three aspects.

Members can book or queue online

First, members can book or queue online. I believe everyone who eats Haidilao knows how time-consuming it is to wait for a seat at a Haidilao store. There may be no so-called off-peak periods throughout the day during holidays, and it is very common to wait in line for more than two hours during peak periods on weekdays. Members can make reservations or queue in advance on the Haidilao APP or WeChat official account (Alipay can also queue) to reduce the time of waiting for a seat on site.

Members can redeem coins for gifts

Second, members can redeem coins for gifts. The coins obtained through dining or Haidilao APP games and interactions can be exchanged for dishes, vouchers, commodities, etc., which is a real discount. (More details will be discussed below.

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Exclusive activities for members

Third, exclusive activities for members. Members can receive birthday gifts (a voucher for the birthday month), upgrade benefits (members who upgrade to Silver, Gold, and Black Sea levels on the 1st of each month will receive vouchers or food coupons) and other discounts, and also have the opportunity to participate in online events organized by Haidilao. Next activity (usually sign up first on the Haidilao APP, involving new product tastings, handicraft classes, etc.).

In addition, since Haidilao membership is divided into levels, members of different levels will naturally have different membership rights. Let’s take the Black Sea membership as an example to explain why. Every fishing friend hopes to be a Black Sea member.

Dining priority arrangement

(1) Dining priority arrangement. Black Sea members have dedicated customer service on the Haidilao APP. If you contact the dedicated customer service at least 2 hours in advance for dining in the store, priority will be given to reduce waiting time. This policy excludes weekends and statutory holidays. As a service of Black Sea, I often use it. The process is roughly to contact the exclusive customer service on the APP and provide the restaurant, time, number of people, and whether there are any special requirements. The exclusive customer service will quickly feedback to the store customer service. The store customer service will call to reconfirm the information and help reserve seats. A successful reservation means that you can arrive at the store on time and dine directly without waiting for a seat. However, when encountering stores with large customer flow in business districts or dining during peak periods, and the store reservations are fully booked, the store customer service can only arrange seats on behalf of Black Sea members on the day of dining, and communicate with the store receptionist that Black Sea will give priority to seating arrangements after arriving at the store.

Private rooms are limited to free service charges

(2) Private rooms are limited to free service charges. This service is currently only available in three stores: Beijing Dazhongsi Store, Shanghai Zhangyang Road Store, and Shenzhen Excellence Store. The requirement is to contact dedicated customer service 1-2 days in advance to make an appointment, and it can only be used during off-peak periods. Better than nothing.

Black Sea Passage Numbering

(3) Black Sea Passage Numbering. For some popular stores, when the online queue is full, Black Sea members can queue normally.

(4) Black Sea exclusive exchange. In the Laobi Mall on the Haidilao APP, certain products can only be redeemed by Black Sea members, such as 2,999 Lao coins for a self-cooked hot pot gift box, 99 Lao coins for a 7-day Tencent Video membership, etc.; some products can only be redeemed by Black Sea members, such as 1 coin to exchange for 7-day membership of Tencent Video.

(5) Hidden rights and interests of in-store dining. When members dine in a store, a sign showing their membership level will usually be placed on the table. The Black Sea usually gets more attention from the waiters, and is usually given a large fruit plate or dish when dining. If you are a Black Sea person and often dine in the same store, if you are very familiar with the waiters and management, you may also get a discount on the bill (only dishes), or upgrade to a discount account, usually 12% off, up to 20% off.

Haidilao Membership Upgrade 2.0

As mentioned earlier, Haidilao will update the membership system again in the near future. In addition to extending the membership grading calculation cycle, membership rights will also increase. This is also one aspect. As can be seen in the trailer, it mainly adds black gold special offers in the mall, frequent customer gifts, and birthday parties.

Black Sea Star

Writing this, I would like to add a special category of Black Sea members, namely "Black Sea Stars". Haidilao officials screened a group of Black Sea members around the end of October and sent a "Black Sea Star" notice. This special category is currently not displayed on the Haidilao membership system, but its benefits are higher than those of the Black Sea level. The first batch of 17,914 "Black Sea Stars" will receive a physical gift (Black Sea commemorative badge + Haidilao account book), as well as a free service fee coupon for a private room in November and December.

3. What is the use of fishing coins and how to get them?

As mentioned before, fishing coins are Haidilao membership points. Let’s first talk about the use of earning coins.

Laobi is mainly used in Laobi Mall. You can enter the Haidilao Mall through the Haidilao APP, Haidilao WeChat official account, and Haidilao store ordering pad. The products of Laobi Mall are roughly divided into Haidilao coupons and physical products, third-party products and virtual coupons.

I usually calculate the value of the coins based on the ratio of the coins exchanged for vouchers. Haidilao’s 100-yuan voucher costs 2,000 coins, which means 1 coin is equivalent to 5 cents. You can also use this ratio to consider whether the products in Laobi Mall are worth redeeming.

How to pay a few dollars or dozens of dollars for a meal at Haidilao is usually achieved by exchanging the coins for menu coupons or vouchers. I will explain it in detail in the second part below.

Haidilao’s own brand products

Lao coins can also be used to exchange for Haidilao’s own brand products, such as homemade hot pot, instant rice, bases, dips, seasonings, etc. Sauces, crayfish, grilled fish, beef belly, shrimp belly, beer and other food and drinks, as well as nuts, fish skin and other snacks, and even Haidilao articles such as notebooks, canvas bags, sleeves, and earrings Create surroundings. To be honest, without going to the mall, I wouldn’t have known that the Haidilao brand had so many and rich products.

Laobi Mall's non-private brand products

Laobi Mall's non-private brand products are not many, mainly toys, snacks and drinks. Virtual card and coupon products currently include Tencent Video membership cards, Youku Kumiao membership cards, NetEase courses, and Luckin Coffee coupons.

Non-private brand products in Laobi Mall

Since there are so many products, I will only post a few pictures instead of listing them one by one. In general, Laobi Mall covers everything for food, drink and entertainment. All exchanges for physical goods include free shipping, usually via JD Express or SF Express, and the shipping and arrival speeds are very fast.

Here is another tip. The price of physical coins redeemed at Haidilao stores is lower than the WeChat official account or Haidilao APP. For example, a box of spicy vegetarian self-cooked hot pot costs 788 coins when redeemed on the official account or APP platform, but only 520 coins are needed in the store. The redemption price in stores is lower, which is equivalent to saving on express delivery fees. It’s just that the types and types of redeemable goods in stores are relatively limited.

Crayfish price comparison

In addition, it is more cost-effective to redeem physical products during events. For example, when I first went fishing for crayfish in the summer, I tried it out and exchanged 1,799 fishing coins for a box. However, during the membership carnival week in December, a box only cost 999 fishing coins.

Let’s talk about it again, how to obtain valuable and widely used fishing coins?

Consumption to obtain coins

The first and most common way to obtain coins is consumption. When Haidilao members consume in mainland stores, they can log in to Pad to order food, and will accumulate 1 Lao coin for every 1 yuan spent. It should be noted that the consumption amount here does not refer to the original bill amount.

For example, if the bill is 300 yuan, use the menu coupon to deduct 30 yuan at checkout, and use Bank of China credit card WeChat to pay for a 200-50 discount, then the final coins earned for this meal will be 270 . After checkout, the coins will be distributed to the account in real time, and the arrival of the coins will be notified in real time via text message or Haidilao official account.

Second, Haidilao APP can participate in games and interact with the community.

Haidilao Game Center

Let’s talk about games first. There is a game entrance on the homepage of the Haidilao APP. Currently, there are three mini-games: Flying Noodle Master, Hot Pot Gourmet, and Food Fight. The rules for how much coins you can get in the game are not clear, and the instructions say they will be adjusted according to the situation.

Haidilao Game

However, according to actual measurements by fishing friends, currently each game can obtain up to two fishing coins per day, and the number of fishing coins obtained for each game is as follows:

< p> Feitian Noodle Master: No coins will be earned if the score is less than 50 points, 1 coin will be awarded if the score exceeds 50 points but less than 300 points, 5 coins will be earned if the score exceeds 300 points but is less than 600 points, and 10 coins will be earned if the score exceeds 600 points. Hotpot Gourmet: No coins will be earned if the score is below 300 points, 1 coin will be awarded if the score exceeds 300 points but is less than 3000 points, 5 coins will be awarded if the score exceeds 3000 points but is less than 10000 points, and 10 coins will be awarded if the score exceeds 10000 points. Food Fight: This game is a cumulative score game, with an average score of about 20 points per game. If you accumulate less than 1000 points, you will get 1 coin for each victory. If you accumulate 1000 points but less than 3000 points, you will get 3 coins for each victory. If you accumulate more than 3000 points, you will get 5 coins for each victory. To get the full score, you need to reach 3000 points every Monday, and win twice a day from Tuesday to Sunday, earning 5 coins each time.

Picture source Haidilao APP Community

Each of these 3 games requires playing multiple times to master the skills to get high scores. If you have patience and time, you can currently pass it every day Get 50 coins in the game, and you can save 100 coins in a month. After all, the accumulated coins are quite considerable. According to the new membership rules next year, you can upgrade to Black Sea just by playing games.

In addition, if you post in the community section of Haidilao APP, if your post is refined and pinned to the top, you will be rewarded with 100 coins. In addition, based on your activity in the community (posting, replying, likes, etc.) ) may be rated as an "Expert", obtain the title of Expert and receive a reward of 50 fishing coins.

Before, Haidilao APP also had a small amount of coins for daily check-in, but this activity has been temporarily canceled.

Of course, for lazy people like me, whether it is games or community interactions, they will find it time-consuming and energy-consuming, and generally will not take the initiative to participate.

Validity period of coin:

The validity period of coin is currently from the date of acquisition, and the validity period is no less than 24 months, and the longest is no more than 25 months, each time it is generated The coins expire at 0:00 on the 1st of the 25th month.

The rules seem a bit convoluted, so let’s give an example. For example, if the coins obtained from January 1 to January 31, 2020 have not been used as of January 31, 2022, the unused coins will expire at 0:00 on February 1, 2020.

The details and validity period of the coins

The details of the coins and the amount of coins that are about to expire can also be found on the Haidilao APP, Haidilao WeChat official account, and Haidilao store ordering pads Check it out. Before expiration, you will also receive a reminder from the system. However, if you actually spend money or earn coins from hard-working games, you will never let it expire in vain.

4. Summary

Now that we have finished talking about the boring Haidilao membership system, the summary is that you must register as a Haidilao member. The higher the membership level, the better the benefits, and fishing coins are very useful.

If you are a frequent visitor to Haidilao or can be called a fishing friend, you naturally hope to quickly upgrade to Black Sea. Is it difficult to upgrade and maintain Black Sea membership? If you use it for company colleagues, family and friends gatherings, etc., it should be easy. But it would be a little difficult if we only relied on actual consumption by one family. Therefore, some platforms have also provided account upgrade services, tasks for using account cashback, or free use of Black Sea accounts to maintain relegation. However, there is also a clause in the Haidilao membership rules that "Member accounts and membership rights are only for the member's own use and may not be transferred, lent or sold. Once it is verified that there is a transfer, loan or sale, the account will be withdrawn from the account, restricted from logging in or banned. ". After searching online, I found that many accounts have been banned for this type of problem, so I don’t recommend doing this.

Within the scope allowed by the rules, if the number and amount of consumption cannot be reached and you want to upgrade, you may have to spend some time and effort on the mini games of Haidilao APP. After all, through mini games The game can earn 1,00 coins in a month, which are converted into growth values, so there is no need to accumulate growth values ??through deliberate consumption to upgrade.