What kind of after-sales service do decoration companies usually have?

Office decoration Company's after-sales service is a very important part in the whole renovation process, which can provide customers with timely and professional maintenance services and make customers feel more at ease and comfortable when using the office. Next, introduce the detailed process of after-sales service of office decoration company.

Build a conference room easily.

First, after-sales service time Usually, the after-sales service time provided by office decoration companies is one year or more. During this period, customers can enjoy free repair and maintenance services.

Two. After-sales service content The after-sales service content of office decoration companies mainly includes repair, maintenance and renewal services. Maintenance services include maintenance and adjustment of decoration works; Maintenance services include the maintenance and maintenance of decoration materials, equipment and furniture; The update service includes the redesign and upgrade of office decoration.

Third, the process of after-sales service When customers need after-sales service, they need to contact the decoration company first, and provide relevant supporting documents such as renovation contract and invoice. The decoration company will send professional technicians to conduct on-site inspection and diagnosis to determine the cause of the problem and the treatment plan. If the problem is the responsibility of the decoration company, the decoration company will repair or replace it according to the terms of the contract and relevant laws and regulations. If the problem is not the responsibility of the decoration company, the decoration company will help customers find other solutions.

Four. Guarantee of after-sales service In terms of after-sales service, the office decoration company promises to provide customers with quality assurance and warranty service. During the warranty period of decoration engineering quality, if customers find quality problems, the decoration company will provide corresponding maintenance services free of charge.

Verb (abbreviation of verb) after-sales service satisfaction survey After the after-sales service is completed, the decoration company usually conducts a customer satisfaction survey to understand the customer's evaluation and feedback on the after-sales service. The opinions and suggestions of customers will help the decoration company to improve the service quality and customer satisfaction.

Easy and simple construction, live broadcast room

To sum up, office decoration's after-sales service is a professional, timely and caring service process. By establishing a perfect after-sales service mechanism, decoration companies can provide customers with comprehensive repair, maintenance and renewal services, thus improving customer experience and satisfaction.