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Model essay on supermarket shopping guide work
Experience in supermarket shopping guide: model essay 1
First of all, thank you very much for the collective training of our new employees. I am also honored to attend this training. As the first employee of the company, I am deeply honored and proud ... This shows that the company attaches importance to the pre-job training of our employees and embodies the strategic policy of "attaching importance to talents and cultivating talents". For me who just set foot in the service industry, I also cherish this opportunity.
After half a month's training, I completely broke the idea that this was a very boring process before training, and I was not interested in the service industry, and gradually became interested in service. As a popular consumer group, I think the most important thing is that service is an industry full of challenges and self-improvement, which is closely related to life.
The training content of half a month is mainly: military training, related corporate culture and introduction of the company's basic operation. Especially after listening to teacher Wang's explanation, we all benefited a lot. The course content is lively and interesting. While we explain the corporate culture, we also incorporate a lot of extensive knowledge closely related to our work and life, so that we can understand the basic operation process and corporate culture of the company in a short time. Enterprise status, etc. , let us have a deeper understanding of the company, let us adapt to our jobs faster, better understand our responsibilities, let us have confidence in our future work, give full play to our initiative, make good use of the company's superior resources, and create benefits for the company. The rapid development of the company is also our personal development.
Through training, I really understand what service is. What are values? What is professionalism? As well as many principles and methods of dealing with people, so as to compare with my previous self, realize my own shortcomings and improve them in time, which is very beneficial to my future work and personal development.
Supermarket is a popular service industry. Before, I just thought it would be ok as long as I could sell the goods. After training, our service awareness has been strengthened, because the competition in supermarkets is no longer the competition of commodity prices, but depends on your service attitude. Service is a science now, with many skills and methods. How to serve customers well? In particular, it is necessary to carry out the smile service that Teacher Wang said. Our employees should have team spirit, and our every move represents the culture and image of the company rather than individuals. In terms of professional attitude, let's be clear: we don't work for the company, let alone for the boss. Each of us works for ourselves.
This is the company's first training. From the effect of training, we can see that the company attaches great importance to training. General manager Wang and the trainers have made a lot of preparations, so that we can fully feel the company's responsible attitude and good intentions towards employees during the training, so that we can achieve mastery through a comprehensive study, and we will correct our mentality and work harder in the future! More confident!
The next training, I think, will be more interesting and professional, so I will listen more carefully, and theory and practice will strengthen our work, because I also love and cherish this job!
Model essay on supermarket shopping guide II
Participated in the study and training of supermarket managers in the group, and received systematic and all-round study and guidance on supermarket management knowledge, which benefited a lot. We are very grateful to the leaders of the group for giving us this opportunity of collective training, and it is an honor to participate in this training. As an ordinary employee of Dashang Group, I am deeply honored and proud. This shows that the group attaches importance to the pre-job training of our employees and embodies the strategic policy of "attaching importance to talents and cultivating talents".
At present, the related construction of group supermarkets is developing rapidly. Under the background of deepening the reform of modern supermarket management concept, how to carry out joint operation, differentiated operation, characteristic operation and independent operation of supermarkets, as well as how to win market share in fierce market competition and realize double harvest of economic and social benefits in operation is a subject worthy of study and discussion.
The contents of this training mainly include: the enterprise development, corporate culture and organizational structure of Dashang Supermarket, and the job responsibilities and related business knowledge of food, non-food, fresh food, loss prevention, front desk, receiving department and order room.
Through training, I really understand what service is. What are values? What is professionalism? As well as many principles and methods of dealing with people, so as to compare with my previous self, realize my own shortcomings and improve them in time, which is very beneficial to my future work and personal development.
Supermarket is a popular service industry. Before, I just thought it would be good if I could sell the goods. After training, our sense of service has been strengthened, because now it is super.
Market competition is no longer the competition of commodity prices, but depends on your service attitude. Service is also a science now, with many skills and methods. How to serve customers well? In particular, it is necessary to carry out the smile service that Teacher Wang said. Our group employees should have team spirit, and our every move represents the culture and image of the group rather than individuals. In terms of professional attitude, let's be clear: we don't work for the company, let alone for the boss. Each of us works for ourselves.
Strengthening internal management and improving profitability is what all enterprises are doing, and it is the premise for an enterprise to survive and do a good job in sales. How to increase sales? As we all know, customers are our gods, parents are our food and clothing parents, and they are the ultimate supporters of our wages. Only when customers are willing to buy at home will the company have income and profits. If customers are lost, the company cannot take root in the market competition. So the goal of our work is to satisfy our customers as much as possible. How can we satisfy customers?
That is-"service", which is what I learned the most in this training. As the saying goes: "With a smile, customers can't run away, kindness can make money, and arrogant customers can't come." "I am a big businessman" and "I am the image of a big businessman"
How can we serve? I believe that every big businessman has a ruler in his heart. "Image", how to improve the image of a big supermarket in the eyes of customers, it is not enough to rely solely on service, but to satisfy customers in terms of commodity display, store environment and hygiene. In this training, we learned about the display of goods and the layout of shops. , so that we can better display the store in the future work, so that customers can buy the goods they need more conveniently, and the price is not bad, so that they can think of our big supermarket first when shopping for leisure.
The ancients said, "Review the past and learn the new". Although I learned a lot in this study, I still benefited a lot from studying again. Among them, the layout of shops, the display of goods, the loss prevention of supermarkets, and the handling of unexpected time have made me more aware of the care and responsibility needed as a supermarket. If we lose care in our work, we will not be able to grasp the customers' purchasing desire and shopping trend well in the layout and display, and the huge magnet will not achieve the ideal effect and lose its due value; In addition, the display of shelves requires us to know: how to make good use of each layer of shelves to create greater value and benefits; But color contrast can also greatly brighten customers' eyes and attract and retain customers' footsteps. Through the study of this exhibition, I will apply it to my future work. I hope that through our joint efforts, the layout and display effect of our whole supermarket will be upgraded to a higher level.
The loss prevention of all employees requires that every employee, whether the superior leader or the grass-roots personnel, should have a strong sense of responsibility. As we all know, because of the quality problems of some customers, the losses caused by stealing food in our supermarket have always been very serious, but this is the most difficult to solve, and to a large extent, it is beyond human control. But we can minimize the losses caused by operational errors and inventory errors. In a word, loss prevention is always a long-term and arduous task for a supermarket.
In addition, learning how to deal with emergencies will enable us to deal with them calmly in our future work, such as: customers suddenly fall ill; Injuries caused by customers themselves or supermarkets; Disputes between customers or employees will not be at a loss or at sixes and sevens. We know how to deal with them and maintain the image and reputation of big supermarkets.
Learning makes people progress, and work makes people confident. I learned a lot through this study.
From company system to service, from commodity display to how to deal with customer complaints, I see a hope that big supermarkets will flourish. I also hope that these will become a habit and a nature for us.
In view of this, if I take up a new job in the future, I have some ideas about my work, as follows:
1, Operation Marketing Operation:
Strive to complete the sales plan, gross profit plan, promotion plan and various promotion activities issued by the company headquarters. Commodity price changes issued by the headquarters shall be implemented immediately. Establish daily sales files, query sales data in real time, keep abreast of in-store sales trends, and suggest the launch of new products and the elimination of unsalable products to the headquarters. Follow up the promotion and activities of competitive stores every day to understand the latest market changes. Optimize the surface display of goods, rationally adjust the display position of fresh, non-food and food areas to ensure complete categories and full and beautiful display. Reasonable use of promotional barrels for commodity promotion can improve the performance of supermarkets and increase gross profit. Take various ways to cooperate with manufacturers, such as holding manufacturers' week, buying gifts, lottery, trial, tasting and other activities to promote in-store sales. At the same time, seize the opportunity of various festivals, seasonal changes and other factors to carry out theme activities to promote sales.
2. Staff management:
I will require employees' behavior through the company's rules and regulations, conduct regular guiding training for all employees in the store, and suggest relevant departments to handle personnel lifting according to the company's employee assessment and reward and punishment methods. Supervise subordinates to carry out their work effectively according to work standards and requirements, ensure the realization of the objectives of each unit and realize a positive working environment. Pay special attention to the management of supermarket security guards and cashiers, care about them, pay attention to employees' attendance, complaints and complaints, improve their work enthusiasm, and indirectly control the increase of unnecessary losses according to the company's rules and regulations.
3. Financial supervision and inspection:
It is necessary to strictly control the expenses of supermarkets, control the expenses, reduce operating costs, and strictly follow the relevant regulations of the company. In the case of normal operation, personnel costs, operating costs and losses should be reduced. Supervise and audit in-store expenses, cashier and report making, account processing and other operations.
4, commodity management:
Regularly check and maintain all kinds of facilities and equipment in the store. For example, the elevator is inspected once a week and overhauled once a month, and the refrigerator is inspected once a month and overhauled once a month. Fire safety equipment shall be inspected once every quarter and overhauled once every six months. Shopping baskets and shopping carts are counted once a month. The use and storage of all kinds of display props in supermarkets should be strictly regulated to avoid unnecessary losses caused by improper use and storage and ensure the normal operation of various facilities. Check all the fixed assets in the store regularly every month to find out the usage and utilization rate, and ensure that the items in the store match.
5. Inspection of purchase and return:
The purchase and return of supermarket goods is a very important part of all the work in the supermarket. We should strictly control the purchase, ensure the accuracy of the quantity and quality of the purchase in the store, and check the purchase data regularly. All procedures required for purchasing goods should be complete, especially for goods and food with shelf life. The operation and receiving departments should hold a tripartite meeting, strictly control the quality, resolutely reject expired goods, and ensure that the interests of consumers and companies are not harmed. For refundable goods such as expired, broken packages, out-of-season, unsalable goods in the store, it is necessary to organize inventory returns in time to avoid losses of the company.
6. Inventory management:
Strictly control the inventory amount and inventory turnover days, generally 30-45 days is appropriate. Grasp the inventory data of best-selling products and slow-moving products, contact suppliers for delivery or return in time, and handle inventory.
7. Loss control:
Commodity loss management is a very important work in supermarkets. It is necessary to supervise the loss management of goods in stores, organize regular inventory work, with a small dish every month and a large dish every quarter. Strive to control the loss of goods below three thousandths. For easy-to-wear classification, small-scale inventory should be carried out on a monthly and weekly basis, and the causes of wear should be found and solved in time. Through the management of monitoring equipment and security personnel, all kinds of abnormal losses such as fire prevention, theft prevention and rat prevention are strictly controlled.
A qualified supermarket manager must first complete the duties of the above work, so as to continuously improve his performance and his own quality, never give up on his own goals, have strong self-confidence and enterprising spirit, constantly study and practice, develop good work habits, and be able to complete tasks calmly and orderly in high-tempo work. Constantly improve their analytical judgment ability, improve communication skills, and master the flow of people, logistics and information. Strive to become an excellent supermarket manager and move towards higher goals.
Model essay on supermarket shopping guide work experience 3
The ancients said, "Review the past and learn the new". Although we learned a lot in this study, we benefited a lot from the second study. Among them, the layout of shops, the display of goods, the loss prevention of supermarkets, and the handling of unexpected time have made me more aware of the care and responsibility needed as a supermarket.
If we lose care in our work, we will not be able to grasp the customers' purchasing desire and shopping trend well in the layout and display, and the huge magnet will not achieve the ideal effect and lose its due value; In addition, the display of shelves requires us to know: how to make good use of each layer of shelves to create greater value and benefits; But color contrast can also greatly brighten customers' eyes and attract and retain customers' footsteps. Through the study of this exhibition, I will apply it to my future work. I hope that through our joint efforts, the layout and display effect of our whole supermarket will be upgraded to a higher level.
The loss prevention of all employees requires that every employee, whether the superior leader or the grass-roots personnel, should have a strong sense of responsibility. As we all know, because of the quality problems of some customers, the losses caused by stealing food in our supermarket have always been very serious, but this is the most difficult to solve, and to a large extent, it is beyond human control. But we can minimize the losses caused by operational errors and inventory errors. In a word, loss prevention is always a long-term and arduous task for a supermarket.
In addition, learning how to deal with emergencies will enable us to deal with them calmly in our future work, such as: customers suddenly fall ill; Injuries caused by customers themselves or supermarkets; Disputes between customers or employees will no longer be at a loss or at sixes and sevens. We know how to deal with them while maintaining the image and reputation of the supermarket.
Model essay on supermarket shopping guide work experience 4
I started working in _ _ _ _ _ _ _ company in _ _ _ _ _ _ _, during which I learned a lot. Although this is not my first job, during this period, my work attitude has always been modest, cautious and conscientious, and has never changed. In the work of this department, I have always been strict with myself, earnestly and timely completing every task assigned by the leaders, learning from my colleagues with an open mind, and constantly correcting the shortcomings in my work; Seriously study and strictly implement the rules and regulations of the group and the company; In addition, I have a strong team spirit, can coordinate and communicate well, cooperate with the heads of various departments to carry out and complete all the work of the company, and enthusiastically help other colleagues get along well with others.
In the past two months, through continuous learning and self-improvement, I have adapted to my job. But for a new company, it may not be comprehensive enough to fully integrate into all aspects of the company. But I believe that through the careful guidance and help of the company leaders and colleagues, I will be able to better improve my business level and comprehensive quality in my future work, better complete my job, and constantly seek help from the company.
Since work, under the careful training and guidance of the unit guidance, through their own efforts, whether in thought, study or work, have made great progress and grand sowing.
At work, since I joined the work, I have been strict with myself and study hard. With such shaken confidence, I am responsible for _ _ business construction. In this year's work, I may look at the work enthusiastically, and actively and automatically put forward personal initiatives for the rest of the work to improve the construction and training work.
In learning, since I joined the work, I have never given up learning practical common sense and business common sense, and combined practice with work. This is where I should try to break through. At the same time, we can't give up learning new common sense and new ideas. Civil aviation is in the era of great development, and there must be many ways for air traffic control to adapt to its development. This requires our new generation of managers and administrators to constantly improve their own quality to meet various needs.
I dare not relax my requirements ideologically. If you can't adhere to the advanced nature in thought, it will be difficult to serve this unit from dribs and drabs. And what insurance needs is a careful and serious work style. Therefore, I will encourage myself more, because I love this job. At the same time, I earnestly request that I can join the Party organization as soon as possible, always learn from the excellent party member around me, gather with organizations, and demand me by the standards of party member. Since work, under the careful training and leadership of the unit leaders, through their own continuous efforts, both thinking, learning and work, have made great progress and great gains.
Supermarket shopping guide experience 5
It's the end of the year again, and the work in the supermarket this year can be said to be over. This year, I have been facing my daily work with a good attitude. Although the work in the supermarket is relatively simple, no matter what work is not serious, it can't be done well. This year's work went smoothly, without any difficulties or mistakes, which was quite good. Before starting a new year's work, I should make a summary of this year's work.
First, personal performance
In my own opinion, my performance this year is still very good, and there are basically no mistakes in my work. The work in the supermarket is relatively simple. As long as you pay more attention at ordinary times, there will be no big mistakes, and at most there will be some small mistakes that have no influence. I have finished my work seriously this year. I think no matter what kind of position, as long as you work in this position, you must be serious. This is my working attitude.
I can say that I am a hard worker. Hard-working people can do everything well and be popular everywhere. I got a lot of praise for my work attitude. Although it will make me tired, it's better than regretting my mistake. This year, I can also strictly abide by the rules of the supermarket, and I will not be a person who violates the rules. This is my character, and I won't do anything that is not allowed. So I haven't been criticized for a year. Although my work ability is not particularly outstanding, as a supermarket employee, I just need to take my work seriously, and I don't need to have strong work ability.
Second, personal summary
This year's work is still rather tiring. I can't sit down and rest at work, so I'm tired after standing all day, and my back aches every day after work. Although you can recover after a night's rest, sometimes you have thoughts that you don't want to do. In fact, if it weren't for living, I don't think anyone would want to work, but since they work here, they must do their work well. I think the difficulty I encounter in my work is getting along with other colleagues. There are always people who like to pick on people who are as idle as themselves. This is what I dislike most about this job. After all, people who work in supermarkets are elderly people, and there are really many troubles.
I will continue to work hard in the new year and do my job well, no matter what others think. Next year, I will keep my current working condition and finish my work better.
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