Tesla apologized for its inappropriate remarks the day before. Can this move restore the collapsed image in the public mind?

I think an apology cannot restore his image in the public mind. Although many companies can gain the trust of users by apologizing, a belated apology may not gain trust.

This is not the first time that Tesla cars have malfunctioned. There was another incident before the rights protection. This shows to a certain extent that Tesla's brand image does have problems, especially in after-sales service. If the service to consumers is not good, then consumers will definitely abandon Tesla. 1. A belated apology cannot undo the damage.

In fact, we can pay attention to the time of Tesla’s apology. Tesla’s apology was only made after official criticism. This shows to a certain extent that this apology is not special. Silla itself wants to truly apologize, just to cater to the emotions of Chinese consumers. This is not a sincere apology, and it will definitely not be able to recover the damage. 2. Officials have criticized Tesla.

Now that the official has criticized Tesla by name, it shows that the threat from Tesla is very serious. The resistance of consumers in the market to Tesla and the official name-calling of Tesla There is an essential difference, and the official naming is more stringent, which will have a greater impact on Tesla, so it was forced to apologize. 3. Tesla’s stock has also been affected.

Tesla’s stock price has also been affected. Tesla is listed on NASDAQ in the United States. American investors have also paid attention to what is happening in the Chinese market, so American investors are also starting to get restless.

If Tesla can solve the problem as soon as possible after the owner's accident, then this matter will not be noticed by the public. It is not just one car owner who has suffered losses due to problems with Tesla cars. This is just a representative incident that has been exposed.