A small collection of methods on "How to Manage a Car Repair Shop"

An automobile repair shop has two important hardware conditions, one is the skill of the maintenance personnel, and the other is the advanced equipment. It would be best if the maintenance personnel can find a master who is well-known in the area where the repair shop is located. Especially for circuit EFI, it is necessary to find a good master. In terms of equipment, at least ensure that the items they operate are maintained, such as automobile computer diagnostics, four-wheel Positioners, paint booths, lifts, tire changers, balancers, sheet metal repair and repair platforms, etc. The equipment can complement the technology and also enhance the overall image of the repair shop and its influence in the region. There are many software requirements, and large repair shops need to establish social relationships, such as designated maintenance units of insurance companies, designated maintenance units of government vehicles, and special maintenance units of other vehicles, etc., which can increase the influence of the repair shop. Personnel management, good and standardized management, formal vehicle repair procedures, and even uniform dress of workers can improve the level of the repair shop. Three suggestions: First, you must have a group of old customers in the early stage, so that you can survive the early difficult period; second, you can go to the insurance company's key account department to hire someone to be a manager, who can bring you a lot of business. ; Third, learn from 4S stores, their management is advanced management methods. Information (2), I opened a car repair shop a few years ago, and now it has a certain scale, but the management method is still the same as a few years ago. It’s getting more and more chaotic. Does anyone know of any good management methods? I would be extremely grateful! (My factory has 20 employees, and a relative helps me manage it, but he doesn’t know what to do and always has nothing to do.) Expert reply : The most difficult business to manage is a family business. This should be avoided. It is recommended that you properly arrange a fixed division of labor for relatives and clarify responsibilities, so that there will be no such situation where they are busy with everything and busy with nothing. I understand the situation. As for the management of internal employees, of course it is necessary to specify a strict system and require everyone to abide by it, with clear rewards and punishments. Employees who perform well will be given material and spiritual rewards, and those who make mistakes will be punished and encouraged. Only in this way can we Mobilize employees' enthusiasm for work. The most important point is to cultivate leadership charisma, make employees admire them, and be willing to do things for you. It is not a bad idea to win people's hearts. Information (3): Enterprise management is nothing more than people, property, and supply for production and sales. Six aspects. But the auto repair industry has its own special side. First of all, managers must have certain professional knowledge in auto repair, be familiar with the prices of spare parts and labor hours, have a driver's license, and have considerable communication skills to communicate well with investors, employees, customers, and industry management. Department and so on. (1) People: that is, corporate culture, creating an atmosphere that makes your employees feel motivated towards the company and creates affinity between labor and management. (2) Things: Vehicles entering and exiting the factory are managed, and how materials are managed is very important. If management is poor, the price of incoming materials is confusing, and the vehicles leaving the factory may also cause repaired vehicles to leave the factory without being settled, or the calculation may be inaccurate and used parts may be missed. It would be even harder to tell if there is a ghost inside. In addition, the price difference between genuine factory parts and factory-paid parts is not small. How to operate should be carefully considered. (3) Financial: Investment must be moderate. Some investors are greedy for big things and pursue high-end products in everything. It should be noted that fat people are not made in one bite. On the other hand, some investors have a strong awareness of small farmers and are afraid to invest (there are few such people now). The management of cash, bank, and current accounts. Here we mainly talk about the management of current accounts. There are many debts in the auto repair industry. There is a lot of knowledge in how to manage scientifically.