Personal Network Engineer's Annual Work Summary 20 19

After working for so long, we finally reached the end of the year. Although I can go home for the New Year soon, I must sum up my work this year! The following is a summary of the annual work of 20 19 network engineers compiled by me for your reference only. Welcome to reading.

Personal Network Engineer's Annual Work Summary 20 19 My Brief Introduction

Since joining the company, I have been strict with myself, abide by the company's rules and regulations and management procedures, and get along well with my colleagues with the help of company leaders and colleagues. At work, do your duty. Strictly fulfill the post responsibilities of system integration engineer, study hard, work hard, complete the tasks assigned by the leaders, sum up experience and learn lessons for better work in the future; Let me make a summary of this year's work.

Second, the main responsibilities

1, responsible for system integration design, pre-sales, after-sales service and maintenance;

2. Assist the sales department and the business department in technical support and training;

3. Be responsible for improving the technical professional level of the department and the service ability of employee system integration;

4. Be responsible for the overall design of the system integration project;

5, responsible for the overall work of system integration installation and debugging;

6. Responsible for the preparation and implementation of the construction scheme and construction plan;

7, responsible for organizing, coordinating and supervising the implementation of the integrated wiring project;

8. Responsible for incoming inspection of engineering equipment and materials;

9. Be responsible for training customers at all stages and strictly implementing the requirements of the service manual;

10, responsible for technical service consultation and technical support of the company's product sales, and tracking the solution of difficult problems.

Third, work experience.

Problems encountered and solutions.

Technical aspects:

Problem description: H3C switch is debugged in the civil affairs hall. After configuration, its optical path cannot be connected.

Solution: Check the optical module and switch to a different cable test, but it still cannot be connected. Check the interface and find that one end is forced to be 10M m, and the other end is forced to be 1000 m. After modifying the interface rate, the problem is finally solved.

Description of the problem: the network of the tourism development company suddenly disconnected, and the equipment in the office area could not connect to the network normally;

Solution: On the client side, the network is connected to the access switch and gateway, but the gateway cannot connect to the external network. After investigation, the radio and television access module is broken, so replace the equipment to solve the problem.

Main participating projects

The wetland park project is the first large-scale project I took charge of after I came to the company. Due to the change of the person in charge of the previous project site, all the work was not as smooth as expected. By communicating with colleagues in the project design department, comparing the equipment purchase list, designing the network architecture diagram according to the equipment situation, dividing the network area according to the monitoring, broadcasting, WiFi and other business conditions, and rationally utilizing the performance of the core switch. However, regarding the broadcasting system in the project, I am not familiar with Dahua monitoring system. Is there too much technical cooperation from manufacturers and no on-site help and guidance? Only with the help of my colleagues in the company and my own search data, the final configuration was completed. In addition, as a system integration engineer, in the process of project construction, I will encounter complex relationships between various units and personnel. Everything I say and do in the project represents the interests of the company. We must define our role and position in this project. On this premise, we must have good technical ability and good communication ability to deal with and coordinate various problems encountered in the project implementation process and the roles of various units in the project.

Need to strengthen training

1. Communication awareness: definition, communication should be that both parties receive feedback information before communication is in place; In daily work, when answering the phone, dialing the phone, coming to the door, etc. Be calm in tone, mind, method, professionalism and professional service to customers. In the process of project implementation, communicate with the first person in charge of sales and product suppliers in time, and report the project progress information in time. When facing customers, the project information is synchronized and unified. In the future, we need to strengthen training to make the team more professional.

2. Service consciousness: first of all, taking others as the center and serving others can reflect the value of their own existence and get the service of others. Service consciousness is also a kind of consciousness centered on others. People with a sense of service often stand in the position of others, anxious about what others are anxious about and thinking about what others think; In order to satisfy others, we do not hesitate to be humble, compromise or even sacrifice. In fact, people who pay more for others often get more. So is the company. Only by thinking what customers think and being anxious can customers feel dependent on our company, and such cooperation can develop for a long time.

Four. Future work plan

1, and strive for the system integration project management engineer to pass the exam.

2. Learn the knowledge system of system integration of broadcast control system. For example, the equipment of Dahua, Guomao and Haikang lamps factory.

3. In the coming year, try to exercise your ability to control the whole process of the project and learn new technologies about the network.

Verb (abbreviation of verb) conclusion

In the past year, although I have made some achievements, there are still many shortcomings. Further optimizing work links, further improving the ability to solve problems, further expanding technical knowledge and further improving work efficiency are my work directions in the coming year. At the same time, I am also very grateful to the leaders of the company for their strong support and help, and my colleagues for their cooperation in my work, which has made great progress in my work. In the future work, I will continue to redouble my efforts with my colleagues, step by step, down-to-earth and strive to do better. I firmly believe that the company's tomorrow will be better and the company's benefits will be by going up one flight of stairs. Let's look forward to more brilliant next year.

Finally, I wish all the leaders good health and smooth work!

Summary of the annual work, a network engineer, 20 19, a tense and orderly year has passed. In a busy year, with the help of company leaders and colleagues in various departments, I successfully completed this year's work. In order to work better in the future, sum up experience and learn lessons, I summarize my work this year as follows:

First of all, talk about work attitude, because attitude determines everything.

From the first day I came to the company, I have been adhering to the belief of being an honest man and doing things in a down-to-earth manner, saying that when I grow up, I should be worthy of the company's training and my own salary; Being young means being worthy of your youth and your future. To be honest, this job is actually very stressful for me. When I first arrived at the company, the workload was not very heavy. Mainly to express the company's previous equipment and facilities, maintenance plan, maintenance cost budget, etc. In electronic form, and establish the corresponding files, and then do some maintenance on the previous equipment.

I will buy whatever the leader tells me to buy, and I will try my best to do it well. There is no question of responsibility. However, with the gradual expansion of the company's scale, the company has given me more power. Whether to buy new equipment or not and what kind of equipment to buy are up to me according to the needs of each branch. Accordingly, I need greater responsibility. Moreover, compared with the equipment upgrade of branches, the opening of new stores, the establishment of factories and the expansion of new product departments, etc. A series of things such as equipment budget, procurement, use training, filing and maintenance need energy input. A little carelessness will lead to corresponding responsibilities, and sometimes it will lead to foresight without understanding the problem.

In fact, from the structure of our company, these are normal, but as a network administrator, I am ashamed. For this kind of practice, there will often be some unexpected consequences, such as a store's computer monitor is not bright, the host computer starts normally. When the leader learned about it, he asked me to go over and solve it immediately. After driving for about three hours, I saw the power cord of the monitor drop. Another time, it was determined that the power-on password could not be entered, and the keyboard was broken. I don't take the trouble to let me through. I used to laugh and cry when I saw that the keyboard light didn't turn on.

If normal procedures are followed, this kind of thing can be avoided and the cost can be saved. Some grass-roots employees have no computer foundation, no sense of responsibility and are too dependent. In fact, it is inevitable that there will be some problems in the process of use. As long as everyone treats it calmly with the purpose of solving problems, some employees will be impatient. Let him say that he doesn't know the fault phenomenon, just come here in a word! At this point, it is not a question of going or not. What a headache!

The work of network management is inaccurate. When there is a problem with the network or the computer, you will be busy to death, and you will be very idle when you have nothing to do. The manager will have questions: Why is this boy so free? But sometimes if there is something wrong with the network or the machine, your phone will keep ringing and running around to solve the problem. Some people will say, "Look at that boy who has nothing to do every day, he knows to surf the Internet and do nothing! Now everyone's work has been delayed. " Very depressing. Come on!

Also, whenever and wherever work problems are, they will be solved as soon as possible. Among them, erp software server procurement, system installation and data replication have also invested a lot of time and energy. As far as the commuting system is concerned, I have never been late or left early. The work arrangements and orders of the leaders have never been postponed and will be resolved as soon as possible. Strengthen the study of professional knowledge in your spare time to ensure that you have the ability to solve the problems that should be solved.

Secondly, talk about work performance, because performance represents everything.

Let me talk about my workload first:

1, responsible for the normal operation of the company's headquarters, branches, factories and new product departments, as well as the pre-purchase, procurement, debugging, installation and maintenance of adsl, routers, switches and other network equipment. I am responsible for everything from design to construction;

2. Be responsible for the pre-purchasing, purchasing, debugging, installation, training, maintenance and repair of all office equipment such as computers, printers, photocopiers and fax machines in the company headquarters and branches, factories and new product departments, as well as the procurement of consumables involved. And ensure the cost performance of all the equipment and consumables it purchases. And try to reduce the failure rate of equipment as much as possible, and solve it as quickly as possible when there is a failure;

3. Responsible for purchasing, assisting in installation, debugging and maintenance of the company's erp software and the housekeeper's operator server, including the management and operation of erp software, such as user's permission setting, training and use, data maintenance, etc. And the purchase of other software needed by the company, such as the debugging, training, use and maintenance of qq and group software.

4. Be responsible for the maintenance of the telephone of the company's headquarters and branches, and the statistical management of the telephone charges of the headquarters.

5. Be responsible for all affairs related to electronic appliances in the company headquarters and Beijing branch, factory and new product department.

In addition, when I first arrived at the company, I began to set up electronic files of computers and peripheral equipment in the company headquarters and branches to prepare for inquiries and better use and management. Established a set of equipment use management system and maintenance plan; In order to save the cost to the greatest extent, the consumables are budgeted according to the usage of each company. This budget is amazing, and many equipments cost more than 8,000 yuan a year.

Make a rectification plan and implement it as soon as possible, and purchase equipment with low consumable cost for replacement. Save a lot of money for the company. There are also the purchase, design, construction, debugging, training and maintenance of the network and office equipment needed for the opening of new stores, the establishment of factories and the expansion of new product departments. From climbing the wall to drilling tables and holes, they are all operated by themselves, including the distribution of erp authority for their new employees and the training of office software.

In short, I am deeply touched! But I have always had a strong sense of responsibility. If the leader says what will happen tomorrow, I will finish the task even if I stay up late tonight ... in a word: do things honestly and be a down-to-earth person!

In addition, I want to talk about my existing problems, because the purpose of summing up is to find out the shortcomings.

1, which may be due to personality, too soft temper, and some faults caused by individual human factors have not been thoroughly investigated (excluding costs);

2. Because simple problems are solved repeatedly, troubleshooting sometimes has personal feelings, which I will try to overcome in my future work.

Finally, talk about the work plan for next year:

While summing up this year's work, I also put forward my preliminary ideas for next year's work in view of my own shortcomings:

First, continue to improve the network environment of headquarters branches and provide a good network platform for the company's further expansion;

Second, use the network platform to create some office conveniences for the company, such as "mass SMS platform" and "qq network conference", at least to realize network voice and video;

The third is to realize the remote control of network equipment and computers in each branch, saving time, effort and money;

Fourth, vigorously strengthen business learning, improve network technology, and expand the network department if possible to make profits for the company.

The above is my personal annual work summary. In the future work, I will constantly strengthen my personal cultivation, consciously strengthen my study, strive to improve my work level, adapt to the needs of work under the new situation, foster strengths and avoid weaknesses, work hard, overcome difficulties, and strive to do a better job!

Summary of the annual work, personal network engineer, 20 19 three hours is like an hourglass, always slipping away inadvertently, and it will be a year soon. In this year's busy work, I also have a deeper understanding and understanding of my work. I deeply feel that I have grown up and matured. I have gained a lot, and of course I need to learn more. Here, I made a comprehensive summary of my personal work this year, as follows:

1. The development of the company is inseparable from the network. In the past year, the company's factory area has expanded rapidly. From smt on the first floor to the assembly inspection line on the second floor of B factory, I have the honor to participate in the planning and implementation of this network. Due to the urgency of the project and the expansion of production scale, it is inevitable that in order to catch up with the production schedule, some aspects are not well considered and need further rectification.

2. Due to the increase of overseas offices of the company, it is necessary to access the company LAN. I debugged the company's original software vpn to ensure that the software can be used normally and safely, and it is convenient for mobile office workers to access the company network in time (the software vpn only supports adsl broadband connection and cannot be used in private networks).

The computers in this company are often replaced with old ones. This year, the company added hundreds of computers. With the concerted efforts of everyone's Qi Xin, the installation and debugging of hundreds of computers were completed, which ensured the normal growth of the company's production. At present, the company has nearly xx computers. Due to the large number of machines, daily failures are more common. Computer failures mainly include: system failures, network failures, software failures, etc. Many machines have been used for a long time, resulting in a large number of junk files in the system. Other software problems mainly include the use of email, erp and office software. Although the causes of failure will not exceed two kinds: software and hardware, new problems are often found in the process of handling.

At present, there are many computer viruses on the network, which can be spread by browsing web pages, downloading programs and e-mail. In order to take preventive measures, anti-virus software is installed on every machine in the company, and it is required to be upgraded regularly in order to deal with the machines that find the virus in time. Over the past year, for some computers with special requirements, anti-virus software has even been manually updated many times.

In recent years, the company's network has changed frequently, and many previous network cables lacked logos, which brought great difficulties to the network changes every time. In many network changes, more time is spent on finding online, which makes the scheme unable to be completed within the expected time. In the first transformation of smt network, I have a deep understanding of this. Originally expected to work for half an hour, it was finally delayed for nearly two hours. The reason why this happens is precisely because I don't understand the complexity of the company's network, and I implemented the plan without marking it, which led to more time to confirm the whereabouts of the network cable. In order to solve the above problems and make sure that I know the network like the palm of my hand, through field visits in various workshops, I finally sorted out the line sequence, numbered the network cables and some cabinets, and made a schematic diagram to facilitate a more intuitive understanding.

6. At the request of company leaders, the company needs to let some employees use Fetion function to facilitate business contact. At present, the company's network status is: except for department managers and colleagues with special needs, all other personnel control the internet. In order to realize the function of Fetion, access rights cannot be opened, but must be opened for Fetion. Fetion ip is determined by grabbing data stream, but after opening ip, more puzzling problems appear. Under the same authority, some colleagues can't use Fetion, while others can. After nearly half a month's experience, I finally found that Fetion needs to go to the authentication server for authentication when logging in, and after the authentication server ip is also turned on, the above problems will be solved.

In the past year, I have been strict with myself, working hard, trying to do my job well in ordinary jobs, and never bringing emotions into my work. In the specific work, I strive to do a good job of service. Looking back on my work in the past year, I have made new progress in thought, study and work. But I am also aware of my own shortcomings:

1, because simple problems are repeatedly solved, which may not be timely.

My own thinking is still very narrow. I don't fully understand the development of modern network technology, and I don't master new technologies fast enough.

Sometimes I lead the prophet without knowing the problem. In fact, from the structure of our company, these are normal, but as a network administrator, I am ashamed.

Only by summing up the past can we look forward to the future! Finally, talk about the work plan for next year, saying goodbye to the old and welcoming the new. While summing up this year's work, I also put forward my preliminary ideas for next year's work in view of my own shortcomings:

1. While continuing to improve the company's network, we will strengthen theoretical and business knowledge learning and constantly improve our comprehensive quality level. Do the work better.

2. Make a comprehensive evaluation of all the company's network equipment, and put forward improvement plans according to the current network conditions.

3, every work assigned by the leadership, prioritize, scientifically arrange time, and complete the task on time, with good quality and quantity.

Summary of the annual work, a network engineer, 20 19 tense and orderly four years have passed. In a busy year, with the help of company leaders and colleagues, I worked methodically. In order to work better in the future, sum up experience and learn lessons, my work is summarized as follows:

A, computer management work content is as follows:

Job description: The job description includes the maintenance of the factory website, and the real-time updating of articles and pictures on the website. Maintain and manage factory computer hardware to ensure the normal work of factory computers and related network products. Supervise the internet traffic of factory employees and manage the internet IP distribution of various departments. Installation and maintenance of software on computers in factories, solution of problems in software use, prevention and control of virus attacks on machines and the whole network, and setting of factory resources.

Second, computer hardware maintenance and system and software maintenance

The factory has 1 10 computers, and the basic daily maintenance is 100 computers. Because there are many machines, daily failures are more common. Computer failures mainly include: system failures, network failures, software failures, hardware failures and computer peripheral equipment failures such as printers and routers. Due to the long-term use of many machines, there are a lot of junk files in the system, and some system files are damaged, which leads to the system crashing and reloading. In addition, there are also some network failures and circuit problems. Other software problems mainly include the installation and use of anti-virus software and the use of office software.

Hardware fault maintenance is relatively complicated. Due to the long service life of some computers and the aging of electronic components, computers are slow to respond, often crash and lose data. In these cases, the computer needs patient maintenance.

Three, computer virus prevention and network maintenance.

At present, there are many computer viruses on the network, which can be spread by browsing web pages, downloading programs and e-mail. In order to take preventive measures, 360 security guards and Kingsoft Internet Security antivirus software are installed on every machine in the factory, and they are automatically upgraded regularly to deal with the machines that find viruses in time. A serious machine poisoning happened in this factory. A large area of office macro virus poisoning occurred in the machines of the finance department, mainly involving the machines of the finance department and related departments. After poisoning, the office macro virus will tamper with or lose the excel data of the machine, and the office macro virus in the computer will spread with the U disk, causing the virus to spread to computers in various departments.

Solution:

1. Back up important computer files to the mobile hard disk first to prevent data loss during maintenance.

2. Download office macro virus killing software, and carry out comprehensive antivirus on computers of finance department and relevant departments.

3. Install 360 computer guards and Kingsoft Internet Security for computer maintenance and computer virus protection.

4. Upgrade the office software to prevent the virus from getting sick again.

5. Reduce the use of USB flash drives between computers and try to work by email (email has anti-virus function).

Fourth, the shortcomings in the work:

1. The computer and network management in the factory is complicated and not in place.

2. At present, there are still some shortcomings in the use of software and hardware in the factory, and there are still problems in maintenance and management.

Verb (short for verb) Work plan:

1. Closely focus on factory work, give full play to post functions, constantly improve working methods, improve work efficiency, take "obeying leaders, uniting comrades, studying hard and working hard" as the guideline, always adhere to high standards and strict requirements, and successfully complete all work tasks. I always put learning in an important position and strive to improve my overall quality.

2. Further maintain and manage the company's internal LAN, such as IP meticulous maintenance.

3. Monitor the daily online traffic of company employees and record the daily traffic.

4, make records every day, pay attention to the problems that often appear.

5. Actively complete the related work arranged by the leader, and seek solutions from the leader in time if there are problems in the work. Ask if you don't understand, and try to do a good job.