Real estate agency, how do you communicate with customers after they come online?

Hello, I am Fei Jia, a senior real estate salesperson in Zhuhai.

Let me talk about my experience.

First, from the perspective of customer needs, meeting customer needs is the easiest to close a deal, and it is also very easy to gain the trust and recognition of customers.

The second selling service, excellent real estate agency service is definitely the best. For example, I often tell my clients that I have the best real estate service in Zhuhai. I help clients find the house they want in the early stage. In the mid-term, we will run materials for customers, and in the later stage, we will help customers communicate with developers, etc.!

The third thing is to sell your character. Most people may only be able to buy one house in their lifetime. There are three major things in life: marrying a wife, having children, and buying a house. People are willing to entrust you with one of the three major things in life. You must not let your customers down!

Fourth, chat about life, talk about customers’ interests, find similar topics, and treat customers as friends. This will increase the relationship and trust between both parties.

This is my experience, I hope it can help you

Communicate sincerely, understand the customer’s needs and then solve the problem for the customer. Secondly, professionalism, and understanding of local real estate policies. You are familiar with the market and housing information, and you must be patient. After all, buying a house is a very important thing in a customer's life, so customers will definitely make more comparisons and have concerns, so they must be patient and answer their questions. To answer the questions, in the end, real estate agencies are actually a service industry. Only by providing sincere service, thinking about customers, and being professional and patient can we communicate well with customers.

This problem is a problem that all intermediaries, or the sales industry, have to face. The most effective one is to satisfy some customers according to their own expertise, accumulate experience through continuous work, and summarize the shortcomings!

Hello, I'm happy to answer your question.

I am a broker in Dalian, Liaoning. I am better at selling new houses because there are no cumbersome procedures involved.

I am more Buddhist in selling houses. I think if the client is optimistic about the property, he will pay for it. If not, all the extravagance you say is in vain.